This is me, with my other person I visited with and everything I have said here still correlates and don't you dare diminish it or disregard it. They all (Alex (bartender), Candace (manager?) and Vaughn (manager?). We're the absolute best! So even during the FIFA World Cup thingy the people here were so amazingly attentive! Alex was our bartender and even during that time Vaughn was actively helping out all around. And then when Candace came over to take care of Alexs' bar, she was the absolute sweetest. I've been going to this place often for the cheese curds (always and forever after BJS took them off their menu. And she didn't ever take away the cash tip left for Alex, she was so lovely and kind. I adore this whole management and now I know when I should schedule my Costco visits (Costco is right across from this location in the Lakewood mall). Thank you luvs! read more

We ordered chicken wings and it had an excessive amount of feathers on the chicken. The store refused to offer a refund or any type credit, stating that the chicken comes like that and they've never had a complaint like this before. If there was one or two feathers, it's fine, but to have this many feathers is unacceptable. One of the wings was literally HAIRY. There is a lack of quality control and customer service. Would you eat steak if it still had fur on there? read more

Buffalo Wild Wings - An EXCESSIVE amount of feathers on the chicken wings. - Chicken Wings Near Me - Lakewood, California

Used to enjoy this location - last time was the Dodger playoffs 2025. Wait staff was professional, on top of their game, attentive and food and drinks came very timely. Since then have been twice and both times have not been good. Friday night, rowdy crowd, too few servers so service was super slow and the tables were not bussed with trash on floor. Not blaming waitstaff...they were super busy. Place was simply understaffed and messy. Last night, the place was empty, only a handful of tables with families and again such little wait staff. Was encouraged to eat in the bar for faster service and we were served by Emily who was AWESOME! She was server, bartended and did her job with a smile and such competence. The food was decent - hot wings and onion rings. My suggestion: management needs to ADD more servers and bussers in order for your customers to enjoy going out and spending money here. read more

The best thing about this place is the TVs. Pretty divey if you ask me. Food is always hit or miss. Nothing to brag about. Loud and can be rowdy if you're a fan of the opposing team. I'll come back , as I always do. If you don't mind the salty wings and loudness this might be a spot for you. read more

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No stars should be given. The restaurant had less than 5 customers and at least 10 employees hanging out. Took long to be greeted, sat, and brought a menu. Pretty disappointing to see a once successful establishment become so unprofessional. Not sure if the idea is for one to go to the kitchen and make their own food. Not sure if the staff is too busy killing the chickens and butchering it them to make wings. On top of it it's looking ghetto. With all the available tables I was sat at the broken one. Come on people. lol read more

Buffalo Wild Wings - Table - Chicken Wings Near Me - Lakewood, California

It feels a little funny giving a huge corporate chain five stars, but returning after fifteen years or so it was really satisfying to snack on some tasty wings. Daniel really held it down (seemingly) by himself in the bar area on a Saturday afternoon. I got a prickly pear drink that was fun. read more

Buffalo Wild Wings - Bogo Tuesdays - Chicken Wings Near Me - Lakewood, California

They have really bad customer service. The wait is really long and they skipped me lol and sat another couple before my party of 2.

If I could do a negative star I would. Worst. And I mean worst Buffalo Wild Wings I ever been too. The bartender doesn't know how to act. Worst service I ever experienced. He literally had earphones on and telling me what did I say.... Mind my language but trash service. Plus the bathrooms. Buffalo Wild Wings need to really check on the cameras or something because this is really upsetting. Please and thank you. I would share more but if corporate could email me I will. Thank you read more

Too dark when we was eating. Tables too close to eachother. When we came in majority of the tables was not cleaned and sticky. Service sucked. Waited 10 minutes to get serviced. Food took long. Garlic mushrooms were burnt. Service 2/10 read more

Usually this location disappoints, however today was a different story. As we first walked in we were greeted by Alex the host, he was very personable, friendly and also put us in a booth that I was hoping for he alao knew how to small talk the customers waiting!! He was also cleaning tables throughout our dinner for the next to be seated. Then we were introduced to Paulina the waitress that evening.. again she was very impressive how she was taking care of everyone with a smile and swiftness by herself. Not to mention the company sending another person home due to the day bring slow. However at dinner you need more then 1 person. The food also come out fast and efficient very good. I definitely would say go there if those two are working. Thank you for a great dinner. read more

Came in to celebrate my little brother birthday, he is a buffalo wing fanatic. We received really great service from start to finish, the host was friendly and our waiter was constantly checking in on us. The food was great & the vibes were even better. Thank you all for making my brother's birthday dinner special. read more

I had a disappointing experience at the takeout counter of the Buffalo Wild Wings in Lakewood. The cashier came across as unfriendly and seemed to have an attitude throughout the interaction. I felt like I was inconveniencing him just by ordering to go. 1st time checking this place out and experience wasn't good at all. Management needs to provide additional customer service training so customers will have a more welcoming experience. read more

Stopped in before fireworks and to watch fireworks. JORDAN and DANIEL were our awesome servers. I don't know why this place only has two stars. My spicy mango margarita was awesome and my husband loved his drink too and her appetizers were the best of all plus we could watch UFC. We got the endless appetizers they were awesome too. The Ambiance is overall casual sporty. We loved it here five stars read more

Buffalo Wild Wings - Chicken Wings Near Me - Lakewood, California

Normally the servers are mid but Alex took care of us tonight by checking up on everyone consistently & getting our food/drinks quickly even tho he was busy. Shout out to him read more

We came here last night to watch the game, and naturally it was packed -- like most game nights at Buffalo Wild Wings. As someone who works in high-volume events and hospitality, we always try to give service staff grace because most of the time the issue starts with management understaffing the floor. Servers get stretched thin, guests get overlooked, and the experience suffers. We even noticed multiple tables around us being ignored long enough that guests just left. I did see who I assume was a manager helping the bar catch up, but once that slowed down, I never saw her touch tables or support the overwhelmed servers on the floor. That said, we weren't expecting five-star dining service -- it's Buffalo Wild Wings. We just expected standard service. We got there around halftime and were initially seated at a long shared table with three guys at the other end. No one acknowledged us for quite a while, so we eventually moved ourselves to a high-top near the bar. A server finally noticed us, cleaned the table, and said she'd be back. She eventually returned and wiped the table down, but still no menus. She told us she'd come back, and when she finally did, we still had no menus, so we just ordered two beers to start. This is where the waiting really began. Again, we understood it was busy. We weren't upset at first. But after a long time passed with no beers, our server checked in and told us they were "still working on them." Fine. We could clearly see the bar was backed up a bit, so we kept waiting patiently. Still no menus. At one point we had to flag her down because she kept flying past our table while checking on others around us. We asked again for menus, and she said she'd bring them right back. She walked away and never returned. Eventually the guys at the original table we were seated at got tired of waiting and left entirely because they hadn't been helped either. We ended up grabbing the menus from their abandoned table ourselves because we'd been forgotten again. Later our server finally walked toward us with menus, and we basically had to rush our order in immediately because we genuinely didn't know when we'd see her again if she walked away. By this point, we still hadn't received the beers we ordered forever earlier. She again told us the beers were "still being worked on," but at that point we had been watching the bar long enough to know there were no pending beer tickets and the bar had already caught up. Meanwhile, multiple people who ordered after us had already gotten their drinks. It became pretty obvious the beers were likely never put in originally. Honestly, after a certain point the experience became almost laughable. Thankfully, another server named Larissa stepped in after we asked her for help because our server was essentially absent most of the night. Ironically, the only times our original server checked on us after that were after Larissa had already helped us. Every single thing we asked Joanna for never came back to the table. Larissa ended up following up on everything for the remainder of the night, including helping us close out our tab. Glad we were able to tip her separately, as she was fully deserving of the service tip. Taking on her tables plus pick up slack is a great employee to keep on. Waiting 45+ minutes for two draft beers during a busy night is one thing. But when it gets to the point where tables around you are also chasing down the same server, guests are walking out, and another server has to fully take over your table, it stops feeling like "busy night struggles" and starts feeling like certain tables are simply being ignored. And to be clear, this isn't a knock on the entire staff. We've had genuinely great service here before from other servers. We've also had average experiences. But this particular visit left a really bad impression, enough that I felt it was worth sharing. read more

We went for the pick six meal deal for $19.99 found out it's not $19.99 but $24.99. Why is it more money than advertise. Food good just more than advertise read more

Came in with my group of 14 and told us where to go but never walked us. To an area of 6 dirty "bar area" tables. Then the sever proceeded to say we can fix the tables however we want. I told the hosts "so we're going to rearrange the tables not you?" ... we left immediately. Came to BWW at the outlets of Orange, instead. Get this, the restaurant was not even busy. read more

My husband and I attended to buffalo wild wings Lakewood California to have some good time after work arrive 7:15 food came out 7:58 outrageous maryen was the bartender careless about service saying today is my day off you are here by choice????what?? Hector Delgado manager we are so short handed???ridiculous service Buisness opportunities to make money to the trash manager need to be more ambitious for business The bartender (needs costumer service training no sense of urgency to even offer another drink after 20 minutes sitting down I think Buffalo Wild Wings is a great place if you have the right employees not good for any business I hope gets in to corporation to make the proper changes. read more

They closed the kitchen after they had sat us down gave us menu and we had already received our drink for them to tell us the kitchen is closed for the night online there open till 2am we arrive at 12:50 and the service manager named Angel was no help when asked what we could do he was not helpful at all and just brushed it off and walked away last time ever coming here read more

Service was nice and fast Stay a right away and brought out drinks within 5 min The food was made just how I ordered it fresh and hot read more

Buffalo Wild Wings - Irish trash can drink 10/10 - Chicken Wings Near Me - Lakewood, California

20 Wing-good Fries-cold Ordered 3 ranch and all 3 2oz cups not even half full. I would check order before leaving read more

Buffalo Wild Wings - Chicken Wings Near Me - Lakewood, California

I came here around 8:45pm on a Saturday night with a group of 14 people after a group sports event. The restaurant was a little busy but not crazy busy by any means. We were seated immediately at a single long table put together by a bunch of square high rise tables at the edge of the bar area. I see a lot of bad reviews about horrible service here but we had excellent prompt service all night long. Our drink orders were taken quickly and they all came out within five to ten minutes. Our food orders were then taken immediately afterwards and all of the food also came out in a very reasonable time with zero mistakes on orders. Somebody accidentally knocked over a beer on the table and our server was there quickly with extra napkins to help us clean up, and she brought a replacement beer shortly afterwards. I ordered ten traditional wings with medium sauce. It didn't seem like there was much sauce on the wings, but my nose started running about half way through so the heat was definitely there. read more

Buffalo Wild Wings - Ten traditional wings with medium buffalo sauce and blue cheese dressing. - Chicken Wings Near Me - Lakewood, California

Took my girl there for her Birthday the service was bad they took 40 minutes to take our order then when the food came it was cold and under cooked so I give this place two thumbs down. read more

Service.. Hiring more employees.. Coming in with my family for lunch before heading out to Dodger Game.. Waiting almost 5 minutes, to be seated.. And then being told to go seat in the bar. We asked to be seated in a booth, since it'll be more comfortable for my mother.. Manager "Lead" told us as he was walking away "that we needed to discuss it with the server since she's the only one on the floor". Mind you this is the manager/lead who said this. I get it management trying to save hours, but to only have ONE server during lunch, and that same server is taking care of the bar is ridiculous. Management needs to do better. read more

Came to BWW with my son who was craving wings. There were only three other tables with guests. The place looked clean and spacious. Service was good but everything felt a bit rushed. Our food came out quick but as soon as I was done with my meal, the server came and took the place. The brought me another drink refill before I finished the first one and took the first drink. I asked for unsweetened tea and was told they did not have any although it was on the menu. The one thing that took me aback was that they asked for a credit card to put on file. I normally do this if I order something at the bar. It was not a problem but it just made my experience a bit unpleasant. I guess they ask for it if they have had issues with people ordering and leaving without paying. Overall, it was okay but I will not be returning. read more

No star if possible tbh this place is just trash ,FOOD SERVICE ? I didn't even think the servers knew they were @ work, no menus no waiters walking around expect the bar area which is ridiculous lol "oh a server would be right with you" 20-30 min later u guys need water /soda ridiculous ? SERVICE is just Garbage here, the ambiance ? There isn't any just a dry unwelcoming environment . This was a complete waste of time. Never again stepping inside this place they call an establishment. Hire people who actually wanna work yeah . read more

My son wanted to come here to celebrate his 14th birthday. Upon arrival, we were greeted and seated promptly, but the hostess had to clean the table first, as it was still dirty. Although the restaurant was not very busy, our service was extremely slow. We had to ask multiple times for items we needed. When I requested a knife to cut my younger child's burger, it arrived dirty with crumbs still on it. The cleanliness of the restaurant overall was disappointing. There was a receipt left on the floor that several employees walked past without picking up, and the bathrooms were in terrible condition. The food was okay, but given the lack of cleanliness and poor service, I probably wouldn't return to this location. read more

Buffalo Wild Wings - Receipt on floor - Chicken Wings Near Me - Lakewood, California

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So even during the FIFA World Cup thingy the people here were so amazingly attentive! Alex was our bartender and even during that time Vaughn was actively helping out all around. And then when Candace came over to take care of Alexs' bar, she was the absolute sweetest. I've been going to this place often for the cheese curds (always and forever after BJS took them off their menu. And she didn't ever take away the cash tip left for Alex, she was so lovely and kind. I adore this whole management and now I know when I should schedule my Costco visits (Costco is right across from this location in the Lakewood mall). Thank you luvs! read more

Good food that is over priced. For what you pay for a single order you could use your air fryer at home and get 4x as much! read more

I've seen faster service at a DMV on a Monday morning. Walked into Buffalo Wild Wings and was greeted by absolutely nobody. Empty tables everywhere, employees standing around chatting near the bar, and customers left wondering if seating themselves was now company policy. The staff seemed deeply committed to their conversation and only mildly aware that a restaurant was operating around them. After waiting far too long just to be acknowledged, I left. The tables were empty, the employees were present, and somehow customer service was still missing. If ignoring customers were an Olympic sport, this location would be bringing home gold medals. read more

Buffalo Wild Wings, you need to improve on some things. BIRTHDAY MONTH=BIRTHDAY COUPONS=HAPPY RODNEY Free 6 piece wings for Blazin' Rewards members Usually I visit the BWW in Cerritos to redeem my free birthday month wings, but I was in the area to redeem some other birthday month freebies, so decided to stop by the Lakewood location for a takeout order. https://www.yelp.com/user_local_photos?select=Fw9_4HDfSSEzMUfmNqWG-A&userid=xsT4KZTu_KnOVavtuXn4RA Spicy garlic- https://www.yelp.com/user_local_photos?select=1HTkx1PHJrZd7t1apcMkYQ&userid=xsT4KZTu_KnOVavtuXn4RA First complaint - All drumettes! I'm a flats guy, so I'd expect at least a couple of them, but nope. All drumettes! Second complaint - Wings weren't freshly cooked. I received my order within minutes. The traditional wings weren't piping hot, and they had a hard texture, as if they were fried awhile ago. Third complaint - No napkins/utensils! At least include napkins, people! You are serving doused wings, after all. Fourth complaint - Take out charge of 99 cents. Total came out to $1.09. https://www.yelp.com/user_local_photos?select=96cLoxrUCyoOeZ28SYjzSg&userid=xsT4KZTu_KnOVavtuXn4RA Service was slow. Standing at the takeout area, I wasn't helped for almost 10 minutes. The place was barely full, so being busy shouldn't have been an issue. Plenty of seating via tables & booths. Buffalo Wild Wings is located next to Dollar Tree, adjacent to Target & Raising Cane's. Having had issues with the Cerritos location, it seems Lakewood isn't a breath of fresh air, either. $1.09 is a deal for good chicken wings, but with the stated complaints I had, not to mention food quality, this is one birthday freebie I may pass up on going forward. read more

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Just watched a play off nfl game here. not the best seems like they should of over staffed then to understaff whole outside sitting area closed for this seems not wise especially with tvs on. But after the game wanted to play some music on the touch tunes juke boa they had only to find a whole lot of artist blocked from playing not sure why when at other bww they had those artist for play. They need to restructure or get on it. read more

Went here to watch a Laker game. Prices is decent and wings are exceptional as always. Bathrooms can use some clean up. It was very dirty. I recommend Tues .buy 1 and get 1/2 off, the max is 15 wings x 2. It use to be buy 1 get 1 free. Not sure what happened on a Tuesday? The waiters need to learn to clean up and pick up dishes from tables that are ready for disposable. Watched half of the game with dirty cups and plates. We were done along time ago. Other than the filthy restrooms, I still recommend to enjoy a sporting event due to the affordability of food and drink!. read more

Buffalo Wild Wings - Chicken Wings Near Me - Lakewood, California

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Pick up at 4:50 pm. Got food at 5:10 pm. Individual handling check in was rude. Extra star because there was at least one nice worker there to check the back for it. read more

They did a renovation and it looks great! Endless t.v. screens,to watch that game! I had a BBQ grilled chicken salad that exceeded my expectations! A very generous portion of delicious grilled chicken, with a nice balance of everything else. The pizookie cookie and ice cream type desert, was also fresh and excellent. The barmaid did a good job, and had special makeup on for Halloween. She looked cool! The manager accommodated me on a promotional offer, making a special adjustment. I had a good time! read more

Their wings is so delicious and the customer service is awesome. This is always my go to place for wings.

Customer service with lousy, it's sad when employees do not have knowledge on using the app and a manager she wasn't professional either

I have been here multiple times and never had a genuinely awful experience like I did yesterday. Service here has never been amazing but I have never had complaints in the past. I stopped by with my partner for lunch yesterday, June 23rd, we had what seemed to be a kind gentleman named Daniel serving us, he brought us our wings and told me that the side of mac and cheese I ordered would be out in a minute. After a few minutes pass, he walks by and just slides a messy bowl of mac and cheese on my partners side of the table, it was half empty, already had a utensil in it, and had cheese dripping down the side of the bowl. I waved down Daniel and asked if we could possibly just get a new one based on how it looks, he then told me thats how it comes, and responded with "So is it the spoon in it? or what are you being nitpicky about?" I was frankly already appalled as that is not how you talk to someone when you work in customer service, and told him to send it back, and as he was walking away he calls me an asshole! I told him to a bring a manager out to me, her name was Candace and she was incredibly helpful, if I could give her a separate rating, she would get 5 stars. she covered our meal and apologized profusely and everything was seemingly fine, until as me and my partner are leaving, already outside of the building, Daniel comes out to the patio with more to say! This time asking me how old I am and telling me I need to grow up! because I requested a new mac and cheese? a service worker telling me to grow up after using profane language toward me? this man needs to be terminated and find work that doesn't involve people skills. I went back into the establishment and spoke to Candace once again who gave me a gift card and made things right, but I can safely say I will never come back here if this is the standard for service they hold read more

Everytime we come the wings are over cooked and cold. Fries taste like they're leftover from the night before and just refried and then microwaved. It's seriously trash. And then for wings like lemon pepper they don't even toss it while it's fresh, they just dump lemon pepper seasoning into a box on cold wings. Management needs to fix this store. read more

Buffalo Wild Wings - They seasoned the box instead of the wings - Chicken Wings Near Me - Lakewood, California

Although the service and the speed of my order was amazing, the food was terrible. I asked that my chicken be dipped in sauce. It was not my fries was old as hell and they gave me the wrong sauce on the side. I don't know if it was because I was using my points or that it was a call in order. And the ambience was terrible in there. read more

Buffalo Wild Wings - I was so hungry. I had to eat some of it, I did not finish the rest. - Chicken Wings Near Me - Lakewood, California