**The Curious Case of the Missing Fries** *A one-act dinner drama.* **Setting:** Buffalo Wild Wings, Marion, Indiana. Friday evening. The clock reads 6:30 PM. **Act I - Hope Takes a Seat** The curtain rises. A family is seated. Drinks are ordered and, after a reasonable wait, make their grand entrance. Spirits are high. Menus are closed with confidence. What could go wrong? **Act II - The Plot Thickens** Our waitress appears to be starring in three different productions simultaneously. Between conversations with coworkers, interactions with nearby tables, and whatever invisible subplot was unfolding around her, taking our order seemed less like a conversation and more like speed dating with distractions. About 30 minutes later, the appetizers arrived... mostly. A few cast members were absent, but the show marched on. Then came the waiting. Ranch dressing somehow became the evening's most punctual performer, making multiple appearances long before the main course ever took the stage. Around the 1-hour-and-15-minute mark, our waitress informed us that the manager was personally pulling our food, and it would be arriving shortly. Hope returned. **Act III - The Mayo Mystery** Dinner finally arrived. Unfortunately, my wife's burger featured one very clear villain: mayonnaise. She had specifically requested none. When we mentioned it, we were treated to an unexpected behind-the-scenes documentary about end-of-month meetings, server errors, kitchen issues, and internal restaurant operations. We affectionately dubbed this segment, *"Tea from the Back End."* An interesting plot twist? We were asked whether simply replacing the bottom bun would solve the problem. No... no it would not. The burger disappeared backstage and returned surprisingly quickly, looking suspiciously like the original burger wearing a fresh set of buns. The fries, however, had apparently chosen to leave the production entirely and had to be summoned for an encore. **Final Act - The Great Escape** We were told something would likely be taken off the bill for the inconvenience. Nothing was. Checks arrived. Cards were collected. Then our waitress accepted a starring role at another table while we sat waiting to sign our receipts after nearly two hours in the restaurant. Eventually, the cards and receipt folders were dropped on the table with little more than a drive-by delivery before the credits rolled. **Final Review** The surprising part? The food was actually good. The drinks were good too. This wasn't a kitchen problem as much as it felt like a restaurant trying to stay afloat while stretched too thin, combined with service that never quite felt focused. We weren't difficult guests, our order was simple, and everyone can have an off night--but the experience never recovered, and a sincere apology would have gone a long way. Good food. Long waits. An unexpectedly detailed backstage commentary. I'd happily give the food another chance, but I hope the next performance has a different director. read more

I'm giving it a 1 because I can't give it a zero. UFC was on the tv and they switched it to Guardians of the Galaxy. I asked them to turn it on literally any tv even in the corner but they said no because it's "football night". I've never been to a B Dubs that hasn't turned on the fight if we ask. Worst service of anywhere I've ever been and you can't give negative stars that needs an update. Thank you for absolutely nothing enjoy 0 tip. read more

So this place used to be great however things change, the food was still good fresh and hot but when u wait 45 mins for a lunch meal and sampler then place was half empty and wait time for service was not good at all read more

Service is null and void. Long wait for menus. Sat in the bar, had to go to the bar top to request refills. Server never asked how food was or if we needed anything read more

12 tables open took 20 minutes to be sat. Don't go here it's horrible and they didn't even have any football games on and they kept saying give us a couple minutes read more

Few things irritate me more than bad service. I took a seat at the bar the other night, the bartender was RIGHT in front of me, doing some housekeeping tasks, which is fine. Has to be done. But he looked dead at me and didn't say a friggin' thing. Not, "Welcome," "Be right with you," or anything. Got up and walked out. Not giving this particular location a second chance. read more

Not enough workers, takes way to long for everything. A lot of complaining from the staff read more

Wow.. we came in on Saturday at 6 pm... nobody here (like 4 tables) sat at the bar. Ordered boneless wings and burgers. Waited almost 30 minutes wings at an empty restaurant. Another 5 minutes later the bartender says someone told her our food was to- go we say no then she comes out with food that wasn't ours then says she messed up and we have to wait another 10 minutes. So almost an hour later and still no burgers and ended up having to take it to- go. Don't waste your time or money here. read more

Wow has this place gone down hill. The food is bland the place is dirty. Half the tables still have food left on them and we've been here an hour. The manager has walked past them at least 10 times and never cleaned one. What a mess. read more

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Wouldn't even give this place 1 star. Got seated, then was completely ignored. After 15 minutes, still no one took my drink order. Left and took my money to another restaurant where I was promptly seated and order takin. I will never go back to the Marion location again. read more

Staff was rude, but especially our waitress. Restaurant was not busy, busy still took an hour and a half to get our food and everything was cold. They messed up a lot of our orders as well. Waitress got mad when we asked for refills on our drinks after not getting any for an hour. She also handed us a pile of receipts and asked us to hand them out. Work experience at a restaurant ever. read more

Went here while in town tonight and very disappointed. I would give zero stars if I could. I ordered the potato wedges with small wings. Asked for blue cheese and ranch on the side...when the wings came out the tray was so hot from sitting in the window under a heating lamp that the waitress could barely handle the tray without burning her hand. I felt the blue cheese dressing and it was as hot as a bowl of soup. I asked the waitress if I could change them out for new ones because I didn't want to get sick from warm blue cheese dressing. The ranch didn't feel warm so I took a chance....Guess where I am now...getting sick in my hotel room. Never going to go back to this BW3. read more

I played eenie meenie miney moe for the stars. They got a two star not the foe! Be prepared for Jekyll and Hyde at this place. You know the food. Here it could be good, really good, bad or just awful. Service is always marginal except for two or three servers. Drinks are decent. That's all for now!! BTW, our take out order that was ordered at 6pm, promised by 7 was delivered at 7:38. The manager did give us two comp sodas and a $20 gift card. read more

The staff are great. But this establishment attracts really unpleasant customers. Who use the wifi to watch adult entertainment, get drunk. Then feel they have the right to write obscene notes to other customers. Critiquing their appearance. I've never had to suffer such humiliation. I shan't ever return and I will be recommending people to not coke here. read more

Yasmeen is a dream!!! She waited on all tables (five were full), then ran to register to check us out! Other servers and employees were socializing the entire time we were there (literally dancing together in adjoining room.) Food was great and Yasmeen was phenomenal....but three stars because this was a shame to watch. read more

If I could give this a negative star I would. Was there for 45 minutes and did not get our food. People that was seated before us also got up and left. It has gone downhill. I will never go there again. I've never got up and just walked out of a place without eating but this place is a total joke of a restaurant read more

Was in the Marion location and went in right when opened and it was filthy. Took my grandaughter to restroom and dirty tampons on floor told waitress and she said it would get taken care of asked to speak with management never got that till i went to leave 1 1/2 hour later when I took my granddaughter back to restroom and the tampons were still there and other restroom still out of order for the 3rd week. Food came straight from kitchen to our table cold and chicken hard like it was reheated from night before. All the management could say was "Sorry ". Poor excuse for being under staffed but you have 4 to 5 people standing around on phones. So over the restaurants in Marion and there filthiness. read more

Came into town to visit my sister and mother for Mother's Day and decided to order lunch on the web/mobile ordering platform. Everything we ordered via the recipient and the checkout cart was correct, however the contents of said order not. I don't even know why I'm surprised and based on the overall rating of this establishment I can see why it's on rated at an average 2 stars. Definitely will not go here at this location ever again. read more

Walking into the place I thought it smelled like a sweaty gym, but I decided I could get over it because I like BWWs. Unfortunately this wasn't the end of my trouble. The food and service was okay, but about two days later I was charged again the same amount. I immediately called the manager and he was apathetic, did nothing and the charge stood. I then called my bank, canceled my card, and now I have a headache. read more

Worst service in the world. Slowest on delivery. Not only did the kitchen get the Mediterranean salad order wrong , but the manager got it wrong too (since she said she was gonna handle it personally). I hate going here. If it weren't for my teenaged kids I would never return. read more

Server warned us she was the only server on shift at the moment. At 4:30 on a Sunday. Drink orders were wrong. Food came out wrong. She worked 3 times harder than necessary. You can make a mimosa but can't charge for just champagne with a side of OJ???? I don't get this BWW. Awful. read more

We just stood at the door for 10 min waiting to be seated- never even greeted. After finally being seated at a table and waiting another 15 min, we got up and walked out. We just wasted 30 min of our time but apparently there's no management or employees working that care about service. read more

Usually love B-Dubs and will change my review if this could be fixed but I look forward to getting this once a month I order take out and they never get it wrong... until today. I ordered the wing wing combo and never got fries I live about 25 mins from the nearest B-Dubs and will not drive all the way back because you forgot my fries. It was very disappointed and hate to give my fav restaurant a terrible review but I only get it once a month and it was very disappointing to not have my fries. read more

Buffalo Wild Wings - My order includes fries - Chicken Wings Near Me - Marion, Indiana

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Sunday afternoon football - first time at this location - place packed - server did good but overwhelmed - food decent but overpriced - typical Buffalo Wild Wings read more

Our server Jimmy was new and doing his best at helping in every way possible. Very much appreciate all that he did. The rest of our visit there was absolutely terrible. The restaurant was completely empty minus the staff and our table. Multiple staff members were standing around on cell phones, chatting back and forth while our table never received napkins. It took over 30 minutes for some of us to get our meals and a good 15 minutes after that for the kids to get their meals. Two drinks had bugs in them, the table was sticky and unwashed, there was missing food from our order and we were charged for 4 extra beverages. Time after time the excuse was given that we had gotten there during a shift change. Thankful that we are not locals who will be returning. read more

I'm really surprised, there was a huge difference, from the first time I went in, compared to the last time. The attention was not there the first time! This time they were very attentive. The first time the service was not the best. I was even disappointed, because of my love of the chain. This time they were very attentive! They were 180, from the last time. I like redemption, they got it from me. I would go back! read more

The worst Buffalo Wild Wings. The longest service, cold hard fries and soggy wings and waited an hour to get the horrible food. Never coming back read more

Service here is the worst! Food is good, but the wait, even during slow hours, is awful.

Great Place and we had a great waiter. Awesome staff. The food was warm when we got it and we did not have to wait very long for our food!

This is the worst service I have had in years. Waited over 50 min for lunch with my grandson. Place was not busy. Finally when food arrived ( after complaining) the frys were cold. Paying the bill for two 10 piece boneless and two drinks $28.48 was painful, asked for the manager and that was a joke. Even if you starving and no where else to eat, do not go to Buffalo Wild Wings in Marion Indiana. Would have given a negative rating if I could have. read more

Great location service was good, and couldn't go wrong with the wings. Plus Rebel IPA on tap was the best

Came in here last night a few hours before they close. They were doing major cleaning while they had customers. I wanted to sit at the bar and they had all the chairs pulled out and where mopping. I waited for someone to come greet me and know one came. I headed for the door to leave and the hostess seen me leaving but said nothing. I come here a lot during lunch because I get great service. read more

I was highly dissatisfied with the service I received here. I wasn't offered carrots or celery. I also was not given lids for my ranch dressing and received attitude from my waitress. I'm disgusted with this. read more

It is a chain but I still like the atmosphere, the backless bar stools are rough on the hind side and there isn't much of a variety on the menu but what they do have is pretty good, service has been slow but friendly every time I've been there, its a good place to bring a date or the family if you like wings read more

First time at marion bdubs and our waitress couldn't answer simple questions about the menu, food was extremely greasy. Two of the workers were sitting around taking pictures together on their phone when we walked in. And one worker is carrying her infant around. read more

I've tried to give this location as many chances as possible, but I can't go there anymore. I know the owner is there most every night, and is always working hard to make the place run smoothly. I respect him a lot for that, and it's because of that respect I am leaving this review. Every time I go, the service is ridiculously slow. I've been there when the place was packed and when it was only a couple other people and the speed was abhorrently slow in both situations. Several times, I have waited over 30min for my wings(and I would say 3/4 of those times, they weren't busy at all). This leads to irritated customers who then take it out on undeserving servers when they are not the one's responsible! Most of the time, the servers are friendly, although I have had several bad experiences. On one occasion, my server did everything from the other side of one of the dividing walls, including giving us our drinks and check! Ridiculous. Recently, I had two servers working my table inconsistently because they had other parties (despite there being only 20 other people in the restaurant!) and several times found myself wondering where my food/drinks/server was. Finally, I can't stand the prices there. I tend to be reasonably understanding when it comes to costs/revenues, but I think these are too high. The price doesn't match the service, if it did, maybe I wouldn't care about the price as much. But for now, if I really want to go get wings, I'll go to Applebee's or the BWW in Kokomo. read more

Terrible service, food got to are table cold, we ate half our meal without drinks. The waitress only checked on us one time. We waited 15 mins for a to go box and ended up having to go get it, went and paid are bill upfront because she didn't come back. Spoke to the manager and at first she was not going to do anything to compensate for the terrible service until I demanded that something was going to done or I wasent paying. She took $10 off an 80$ bill, terrible experience read more

If you come here with a group, bring a tent, your gonna be here a while- it is very slow. And maybe bring a microwave, because in the numerous times I have come, my food has never been hot. But they have a lot of TVs, so yea.. read more

I had a bad day at work! I love going to BWW!!! It always lifts my spirit. I'm on the road, all the time so that is my go to place. I went to BWW around 8:30-ish. I figured not to many people would be there and, this should be the pick me up after a horrible day. I went to the front desk and saw an employee talking to a lady. I also saw another employee talking on the phone to a customer. so I waited there for at least five minutes, before the gentleman got off the phone and was able to answer my question. I simple wanted to know where i could sit. I found out that the employee talking to the lady was only shooting the breeze(some call it BSing). once they told me, what was the bar area, I went to sit down. I was happy that the waitress arrived promptly. Unfortunately she told me that the beer i wanted(Yuengling) was out. they did have Yuengling gold, so i settled. I had to call across the bar three times to get her attention, completely out of my comfort zone, and out of character. Once for an additional bowl to put my bones from my hot wings, once to ask her, about the food, because i have allergies, and last time for some napkins(which she forgot when she went to talk to her friends). I latterly had to wave at her and make the motion of wiping my mouth, before she realized I needed napkins. Once done, I stopped at the door to put stuff away in my computer pouch. two individuals were passing by me, The lady at the counter told them have a good night! A good sign, to a bad experience, at a place, i love to go to when I travel! I really hope they see this and use it as a learning tool. They seemed like charming people! I guess they were having a bad day too! food was still good! read more

I had the worst burger I've ever been given in my entire life! I are three bites and wanted to throw it away. It was so bad I ended up ordering something else. read more

Buffalo Wild Wings - The worst burger ever!!! - Chicken Wings Near Me - Marion, Indiana

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