They have had me on hold for 30 minutes NOW I called at 12:30 and it's now 1:15 no way they are that busy!! read more

Waited 50 minutes for 10 wings at 3pm when they weren't even busy. Threw my money on the counter and walked out because the wait was inexcusabl. please don't go here. read more

Online ordering system sux. Expect your order to be ready 30 minutes after the expected time. It happens EVERY. SINGLE. TIME.

Stay away from this place. This was quite possibly the longest I have ever waited for a takeout order. No one is ever up front and you could end up waiting 20-30 min after promised time for your food. And then you might find out that your order got taken by someone else because it was sitting out in the open. There's not much to say other than don't go here. read more

First Review I've ever made, but First off we walked in and waited for a hostess/Host to seat us, we finally got one and was told that we HAD to sit at the bar when we asked for a booth because she was the only one that was working, There was 2 other tables that had people at it. Seems pretty lazy to me, But we agreed and went to sit at a table by the bar, waited 15 minutes before anyone even asked us about drinks We were over looked multiple times, We finally got our drink orders after 20 Minutes hit, We put in an appetizer to see how long food would take, took 25 minutes for an appetizer of fryer food... Unacceptable. We then ordered our entrees as the food came out, 2 orders of wings, a burger, and some chicken tenders, waited another 30 minutes for our food to come out and when it did we were all in disgust Did not look appetizing, Nor appealing at all, After the first bite the food was absolutely Terrible, No flavor at all, Was super bland, Also to mention hair in the food, Got the bill Right away and got the F$#& out of there!!! Before we left i had to use the Restrooms Opened the door and Boom Smell of Urine and Marajuana Right Unacceptable, Do Better! very surprised this place hasn't had FDA come in yet! WILL NEVER BE RETURNING!!! read more

Chicken salad was amazing. Good service and best place to watch any sport games. Really recommend

Slow on DoorDash they are not a good business anymore. Wish customer service was what it used to be

First review I've ever left. The hostess sat us without saying a word. We were sat and waited for 20 minutes without a single person coming to us, let alone making eye contact. Saw the hostess sit 2 other groups, which both were tended to within the first few minutes of them arriving. Extremely irritated. Left the restaurant without anyone realizing. read more

Good wings if your in a looking for a place to go for wings. Service is ok. Ove priced for what you get

Their service fucking sucks. I come here often and con they mess up your order and don't seem to care to fix the problem. Brookfield is way bette! read more

The service was terrible. There was no one to seat you. You had to ring a bell. We walked out and will not go again

Whether it's a take out order NEVER being ready on time, almost never accurate, or appetizers during happy hour being undercooked, this place can never get their shit together. Where is the management this place? read more

First time going to this place on Oak Creek. It was a very nice place in the area of Oak Creek. I've been going to BWW with my family and friends in the one in Downtown Milwaukee. And I love their wings. Yesterday, the Father of my children, my daughter and I wanted to go a bit further to experience something new. It was my grandson's first time eating in a restaurant. We order one of the new chicken sandwiches. One with fries and the other with onion rings. My daughter ordered the guacamole bacon burger. Next time we go again, we be ordering your wings. Our server was so nice, so we gave her a good tip. And all workers are wearing masks. Thank you for your good customer service. read more

Buffalo Wild Wings - Southern Chicken Sandwich with onion rings - American Near Me - Oak Creek, Wisconsin

If I could rate this place zero stars, I would. My family of 4 (adults) walked in just after 5pm. When we walked in, there was one family of 4 waiting to be seated and 3-4 people in line for take out/pick up. We sat there for over 15 minutes while 7 different associates walked by and said nothing. There was no eye contact, nobody to tell us that they would be with us shortly and no acknowledgement that we were standing at the podium. Two of our family members work in the service industry so we are more than understanding that rushes happen, companies are understaffed, and wait times are often longer than usual. With that being said, this service or lack there of, was completely unacceptable. Our family will not be back. read more

I had a big issue with one of your buffalo wild wing today. Apparently 2:06 pm. I contact the store to place A Order For Pick Up I Was U My Birthday Points The Serve Told Me The System Was Down Call So I Called Back 30min Later No Answers So I Went Out Up To The Store Its Was 6 People Wai For Service Nobody Help Them I Was Waiting 20 Min To Put A Order In. My Food Was Not Fresh Or Hot -- read more

Slow service and then order is wrong. They care so much they hang up on you when you call to report the error. I wouldn't bother!

If you order your food take out online be prepared to wait a while. Order was 25 minutes past when they say it would be ready. Also be sure to get extra sauce with your order because they don't put much on them at all. And they don't seem to care. read more

Service is terrible servers, don't ask for refills along with the amount of time it takes to get your food in unreal ! -suck a dick read more

I went to bdubs today, July 16th 2023. The wings were way smaller now than previous years, and came out cold. I was charged 3$ extra for blue cheese. The menu says the chocolate cake comes with ice cream but the server says it is an extra charge , after the food has already arrived. The server didn't even have the audacity to decorate the Icecream like mentioned in the description. Never coming back again read more

This Buffalo Wild Wings is absolutely disgusting. I can't believe corporate hasn't come in and shut this place down or forced the owner to get it together. Absolutely no pride in anything. Half portions of appetizers compared to any other BWW location. Boneless wings are just dried out hockey pucks. I never pulled so many feathers off of a half dozen bone in wings in my life. Friday night and no wait and half the tables open tells you something. Shameful. read more

I want to start by saying since this whole "pandemic" customer service has been horrible. Customers are paying more for everything & getting less in return. When I go to a restaurant now & receive top notch service I definitely give a large cash tip. I planned a dinner gathering for my son who graduated in June. Saturday I was calling the restaurant all afternoon to notify them a group of 15 were coming at 4:00. No answer!! So we got there early 3:15 and waited 10mins at the door to speak w/the waitstaff. Finally a waitress came to greet us. I told them I had 15 guests coming at 4:00. Her eyes got big and she looked maybe frantic?? Then brought over another waitress only to tell us they could Not accommodate us. They only had 2 waitresses & 1 cook. Yes on a Saturday afternoon/evening w/football games playing. I can't imagine any restaurant can serve a whole restaurant properly on a Saturday w/only 1 cook & 2 waitresses. The waitresses explained it would take 45 minutes to an hour to receive food. So I proceeded to contact all my guests and tell them we will Not be eating and wings today! I called Charcoal Grill down the road to see if they were able to accommodate 15 thankfully they said Yes!! Yay thank goodness!! I'm happy to say the waiter at Charcoal Grill got a huge tip from me & my family!! I'm amazed at how some restaurants can even function w/out the proper employees? read more

The "wild" in Buffalo Wild Wings refers to how insane you have to be to think you will get a good experience at one of their restaurants. No matter which location you visit in the Milwaukee area, every. Single. One. Is terrible. A group of five of us stopped here before hitting up a movie at South Shore. Somehow it took 70 minutes for the entire meal to take place, much of that time spent looking for our server. Amusingly enough, our friend that lives near by filled the time telling us about all of the failures he's had with this particular location in the past. Less amusingly, he had no answer when I asked him why he still thought coming here was a good idea. Despite the poor service, the wings were very good. That is likely why so many other reviewers complain here on Yelp, yet go back for more punishment! read more

The wife and I ordered wings to go one night for the Blackhawks game. Expectations for B-dubs are usually low because of inconsistency of their food. This goes for all B-dubs not just Oak Creek. Expectations were met with this particular order. We ordered two large boneless wings and potato wedges so we'd have some leftovers for work. We're only about ten minutes away from this location but by the time I got home with the food it was all cold. In addition to the food being cold, our carrots and celery turned out to just be moldy carrots. Pretty sweet. The only positive from this experience was that they at least put a decent amount of sauce on the wings. Most other locations put a Tbsp of sauce and think that's enough. This last experience has cemented my opinion of B-dubs and I won't be giving them any more of my money. read more

Buffalo Wild Wings - Appreciate the moldy carrots. - American Near Me - Oak Creek, Wisconsin

Great food, fast service, only complaint would be that you order on your phone which is odd and I am not sure how to tip the server

Never had an issue with quality of food until this last order. Looks old, dry and like it was literally thrown in the box. Cold as read more

Buffalo Wild Wings - Mild boneless - American Near Me - Oak Creek, Wisconsin

First Thursday night NFL game this place was complete mayhem. I ordered wings online and an hour and a half later my order was not only never made but the girl at the to-go counter said it likely wasn't going to be made. Also nobody at the hostess counter and there were upwards of 20 customers waiting for their online orders. I requested a refund without expecting it to ever happen, but after calling 3 times I did talk to a manager and she was helpful with processing the refund. read more

Waited 45 minutes for our order after they said it was ready for pickup, waste of time and money, food was ass, bunch of kids "working" here don't know what tf they doing read more

They did their best with social distancing. We started with a table outside but we were getting attacked by bees!! They created a table for us inside and we were still far from others!!! Great accommodations, great service!! My favorite place to watch a packer game read more

Buffalo Wild Wings - American Near Me - Oak Creek, Wisconsin

I had the worst experience ever and I will never be going back. We order the food 50 min in advance and still ended up waiting an hour or better. They only had 1 cashier, bartender, and two cooks, no wait staff and people had to seat themselves and no one came to take their orders so they would just leave after waiting for so long. The poor cashier she decided she couldn't take it anymore and left. They would not refund our money and by time we got our food home it was cold and gross. There was no heat in the entire building, the staff were wearing coats. When we left, there was still at least 15 people still waiting to pick up their orders. BUFFALO WILD WINGS DO BETTER OR JUST CLOSE YOUR DOORS FOR GOOD. THE CUSTOMERS AND YOUR STAFF DESERVE BETTER!!!!! BWW if I could take away the 1 star I would. read more

Ok this was my go to wing place before I tried eating better. I like boneless wings usually. They didn't really seem to be hot enough this time around but sometimes the flavors are ok. Before if you asked you could pre try a sauce on a chip or something so maybe you can try before you commit to a sauce for wings . They are separating people and tables and waitstaff are wearing masks and have sanitizer. People where standing around by the entrance unfortunately because there isn't always a person to seat people maybe someone should be stationed there more often. Waitress was good she gave refills on drinks right away and she was nice. I don't think your able to sit outside yet I didn't see anyone out there. Watch your games drink some brews and have some wings read more

Buffalo Wild Wings - Boneless wings teriyaki and honey bbq and onion rings - American Near Me - Oak Creek, Wisconsin

Where do I start, the phone app wouldn't let me place or pay for my order by phone so had to go into restaurant in pouring rain just to place a carry out order. Was told 30 minutes so we went to liquor store to get supplies after 30 minutes went in again in pouring rain waited an additional 30 minutes no manager came out and employees couldn't care less. Used to love going there for games but I was so angry when I left I know I won't be back. Chain is just trash now read more

Ordered from here via Grubhub; food was correct and cooked properly, however I found plastic in my chicken. Unsure what it was, either packaging or a glove, but it was in several pieces which I then did not finish eating. read more

Buffalo Wild Wings - Plastic referenced in review. - American Near Me - Oak Creek, Wisconsin

Hostesses we're somewhat rude and largely absent from the front, (had to wait 5+ minutes before I even saw any signs of life). Be careful ordering off the website, because it will change the pick up time on you without informing you. When I asked the hostess when the food will be done by, (at the original pick up time), instead of a helpful answer they just said "we have until X time". When I said the original pick up time was now when I placed the order, not later, they dismissed me with a "it's not my problem." The actual food was greatly disappointing. The tater tots were mushy instead of crispy, almost as if they had sat out for an extended period of time after they were fried with barely any cheese on them, and their new "bird dawg" had the smallest chicken tenders I have ever seen anywhere. It's smaller than a hot dog, with barely any breading, and extremely unsatisfying. (See below, THEN compare to what they show on the website.) It was drowned in sauce that was strangely spicy, despite the fact it was just beet cheese sauce and honey mustard. It's quite frankly a rip off. Overall this is quite possibly the worst experience I've ever had at BWW. read more

On Saturday went as a party of nine and sat down at 11:30 as it opened at 11 there were only a few tables. The server took our drink orders and then came back and we were ready to order. The food began to be served at 12:11 and finished at 12:20. It was at least a 30 minute wait which is fun when you have a hungry 4 year old with you. Additionally I counted two tables of two people get sat after us and received their food before us. Food was cooked well and tasted good, my wings were great. But BW3's continues to remind me why I order take-out rather than sit down in their restaurant. If we are on that side of town without our kid and want some wings and a few beers at the bar we'll stop in. But to go there and sit down as a group large than two, well I don't see that happening, read more

I came here with my kids about a week ago and Natalia, our server, was AWFUL! To start, it took her about 20 minutes just to get our drinks, another half hour to take our order, and almost an HOUR to get our food. Mind you she was having a very inappropriate conversation with the table of teenagers next to us in front of my kids! This is exactly why teenagers should not be working in a restaurant. She needs to be either re trained or terminated. Will not be coming to this location ever again! read more

Absolutely terrible. When they brought out our 20 boneless wings, it looked like a half order and we thought more would be coming out on another tray. Some of the "wings" were smaller than a quarter, and over half of them we couldn't stick our fork into they were so hard. Some had no meat. We told the waiter and he said that some other tables had said the same thing tonight, but I doubt it was just an off night. The waiter was nice and drinks were good, but we won't be back and I'd recommend anywhere else for wings. We've gone to this location a few times in the past and never had this issue, not sure what changed. read more

They got my order wrong, and when I called, they said they'd have a manager call me back. They never did. I called again the next day and Noelle refused to give me a full refund, didn't care about what I had to say, and was extremely passive aggressive. I won't be returning. I understand why it's only 2 stars. read more

I used this restaurant during covid as was disappointed. Haven't eaten there in over a year. Even more disappointed tonight by it Fries we're cold, wings were cold and one had no sauce on them! It isn't cheap to eat here. Don't waste your money read more

This bw3 has gone way downhill In the last few years. Last night our traditional wings had barely any chicken on them and they were fairly hard. Definitely did not get what we paid for and will not be going back ever read more

Horrible service, online and in person. The food has been brought out wrong multiple times, along with online ordering and receiving half eaten and incomplete meals. read more