This was genuinely probably one of the worst experiences I have had in a restaurant. Me and my boyfriend are not from Portsmouth however we were in town for my softball game. After the game we stopped to get something to eat. We waiting without being seated for close to 8 minutes. Which is not a long time, but quite a long time to stand without being acknowledged. It was not very busy, there was a few tables and one larger group. But when I say large I mean more than the other tables, there was only 4 adults and an infant. Me and my boyfriend were seated in the front section near the farther end of the lobby. We waited 20 minutes before even ordering drinks. I ordered a strawberry lemonade and he ordered a dr.pepper. After 10 minutes the waiter came back and asked what I had ordered where I repeated that I asked for a strawberry lemonade. She came back with a dr.pepper and a water. After another 25 minutes, we were getting irritated. Another waiter came and asked if we had been served and we told her no, she asked how long we had been waiting when we told her roughly 45 minutes. She seemed concerned and apologized and went to get our waiter. Our original waiter came back and said she was very busy and she was sorry then we finally placed our order: Fried Pickles, Hatch Queso with Chili, Mac and Cheese Bacon Burger with Tots, and 10 boneless Garlic Parmesan wings with Mac and Cheese. After 20 minutes we got all of our food except for the burger. Upon getting the food the Queso had salsa on it instead of chili, which neither of us like. My wings were cold, and we didnt have any silverware for me to eat the Mac and Cheese. "Why didnt you ask another server?" Literally not a single person passed by us to ask. Unless we specifically got up and walked to the other side of the restaurant to ask someone else we were not getting silverware. Me and him try our hardest to be kind to service workers and to us trying to be patient was being respectful. Finally he got his Mac and Cheese burger that had no Mac and Cheese... We asked for silverware and discovered that my Mac was cold. Now we were really aggravated, we had just waited an hour for our food that was all completely wrong or cold. He brought it to their attention that his MAC AND CHEESE burger was missing MAC AND CHEESE. The lady apologized (who wasnt our server by the way..) and got our server who also apologized and said she would just take it off our check. The receipt on the individual products were all correct meaning it was the cooks not the waitress. We waited a while before even receiving the check. Finally leaving, we were annoyed and still hungry. We sat for an hour and a half for everything to be wrong expect for the dr.pepper and pickles. I am genuinely not upset with the server which is why I am not stating her name. She was very kind and seemed caring. To us it didnt look busy but maybe there was more than what we saw. We are more upset that we waited and all of the food was wrong. I have never written a review, and I always try to reason with people the best I can but this was genuinely just ridiculous. read more

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It's great, service is great. Food is great, i love the atmosphere in here. It's inviting to me and my friend. I recommend this place hands down. read more

This place keeps getting worse. Ordered door dash and many items missing. Most importantly would be sauce for the wings. Absolutely no flavor without sauce. Also missing sides and dipping sauces that were ordered. Complete waste of a meal for my family. How does this place stay open? read more

they said they had the all you can eat appetizers until june something but this location in specific cancelled early so we didn't get it but at least the had bogo boneless wings for the same price read more

Service is terrible they make you wait a while they don't check up on you they are rude and this place needs to be shut down! I'm not happy with the service read more

A mostly typical BW3. But service exceptionally slows. The bigger problem was I saw a worker go straight from being in the bathroom stall, flush, walk straight to handling take out bags without washing hands. Disgusting. read more

Found a pube in my marinara. Kinda liked it though. Got stuck in between my teeth and had to have my mommy pick it out.

I like to support local restaurants. The servers are gracious and helpful, and the dining area is comfortable. I recently returned and was very disappointed again. I took advantage of their promotion regarding the boneless wings, fries, and veggie offerings. The boneless wings, like the fries, were way too salty and cold, bordering on inedible. The veggies were nowhere to be found. Again! It was the third time. Why is it even offered? I asked for sauce on the side. It came with it on. The quality of the food continues to worsen profoundly. I've been there a number of times. What is going on here? I would be hard-pressed to return. Nay, if ever. Come on, Wild Buffalo Wings can do so much better. At least try. read more

My beef today is with the laziness of the kitchen or perhaps the scrimpiness of the franchise. Since tenders and boneless have become school cafeteria quality, I go with the buffalo ranch chicken sandwich. Obviously, I substitute the buffalo for Caribbean jerk since franks or Tabasco is better than bww buffalo. Also substitute chipotle ranch for ranch. What do I get? A small squirt of Caribbean jerk on top of a 1/4 (literally 3" long) breast of chicken with regular ranch and a side of chipotle ranch. Step up your game bww. Stop blaming so-called Covid for all your woes. Dip a full breast in my sauce and put the ranch I want on a full size bun. The bun was a slider bun at best. Lazy and cheap. read more

waited 5 minutes in the lobby until we even saw an employee and then they were 20 minutes late making our pick-up food and then got home to discover they didn't give us the cheese, hatch, or chili we ordered on BOTH orders of our wedges and fries and tots. keep in mind there were only two groups in the lobby. on the bright side they did have good food! no clue about the cleanliness of said food tho read more

This place is a joke every-time nothing is ever made on time and the workers just full around, which just make you more aggravated.

I had, not ordered in 2 months , VERY LITTLE BBQ ON MY WINGS. The wings tasted old nowhere as good as before the viris. read more

I don't know why I keep going here. I guess it's bc I'm a chicken wing junkie and don't have many options. It's hit or miss at this location, the best time to go is when it's busy, that's the only time your food will be fresh. And DONT GET IT TO GO. I've never had a good experience with take out. What I'm mad about this week is the burger my husband and I got. THIS was $11. Those patties are less than half the size of the bun! I guess I'll try my luck with the ironton location. I JUST WANT YOU TO BE GOOD, BDUBS.. BC WHEN YOU ARE, ITS AMAZING. read more

Buffalo Wild Wings - a burger with cheese and bacon - Chicken Wings Near Me - Portsmouth, Ohio

Worst bdubs I've ever been to. I keep trying to give them the benefit of the doubt, but they just plain suck. Worst wait staff and cooks around. Just pathetic really. I'm done taking my family there. The food took an hour to get to our table. We waited over 30 minutes for our bill. One waitress said she went and found our waitress so we could pay our bill. The problem is she went one way and our waitress went another. Why would you lie about that to our faces. Asked for a mgr. and this young punk comes over and says that they can't give out anymore coupons tonight that they've given out to many. That it's been that kind of night. Are you freaking kidding me?! Done. Never going back. read more

I just had the worst experience here my food was absolutely terrible the avocado on my chicken salad was like rubber when I brought this to the attention of staff , my waitress who was super nice wasn't able to do anything about because the cooks and the manager don't care at all about their customers or their wait staff , I feel extremely bad for the servers here. how do they make money when the food is just thrown together like it was a small child in the kitchen this is not the first time I have had a bad experience here but I assure this will be the last time. There are many other good restaurants in Portsmouth I hope you chose one of them over this place read more

Every so often I have to go to a Bdubs to be reminded how much I hate them. This Bdubs in Portsmouth did not fail me. My visit was kind of late - 10 pm on a weeknight The store didn't close until 12 am, so not a good excuse really. Waited a few minutes to be acknowledged at the host stand. I ask the hostess for a booth, she seated me at a table because she wasn't "sure the booth is clean". There were 4 booths open in that section. Okay. So I sit proudly displayed at a table for 4, by myself, in the middle of the restaurant, in a hard wood chair. And I waited... and waited... and waited for about 7 or 8 minutes. No one seemed to see me or maybe they just didn't care? So I left. read more

Ordered food online still had to wait +30 minutes inside to get food. No one seems to care at all lol, have watched treys of food go out of the kitchen to the tables. Joap - joke of a place read more

The only thing to have about at this bdubs is the bartenders and servers. They are always pleasant and they mix the best drinks! Other than that this bdubs is terrible! The food is always cold and looks like shit. The to go orders come with food thrown in the boxes and nothing extra, like napkins. I have always had a very long wait, they take their sweet time making that (cold, extra crunchy, and overcooked) food. read more

hot wings and make them wet & this is what I get. Bring a roosters to portsmouth everything else is over priced and you don't get what you asked for. Servers are amazing besides 1 read more

Buffalo Wild Wings - hot wings and make them wet & this is what I get. Bring a roosters to portsmouth everything is over priced and bland - Chicken Wings Near Me - Portsmouth, Ohio

It was a recent Friday evening that myself and my daughter decided to grab a bite at this restaurant. I had a very long day and the both of us were hungry so I just wanted to go in, eat fairly quick and get home. Our order was very simple: 2 waters, an order of chicken wings, and my daughter decided she just wanted the fried pickles. It was at least fifteen minutes before we were acknowledged by our waiter. I asked the waiter if they could go ahead and put it in a to-go box because I planned on eating half and then quickly getting on the road eating the other half for lunch the next day. The waiter informed me that they will not put it in a to-go box but that he would bring me a box. I just was like "whatever" and our order was put in. It took probably ten minutes for the waters to arrive. Whatever. After about 30 minutes, my wings made it to the table. No sign of the fried pickles. There were no napkins given to us and we were without refills for an unreasonably long amount of time. The waiter eventually came back when it was convenient for him and told me that another waiter/waitress grabbed my daughters order of fried pickles. So we had to wait for another order. Still no refills or napkins. I had to ask three separate times for a to-go box. Finally after more than an hour my daughters fried pickles arrived. I handed my credit card to the server and told him to bring the to-go boxes and cash me out. He asked if I wanted to see the bill before cashing out. He wanted to make a point that they took off the fried pickles for the inconvenience. It was one of the most frustrating experiences I've ever had with a restaurant. We were neglected and the restaurant totally forgot my daughter's food. This was the second time that I've been to this particular restaurant and the first time was a similar experience in terms of length of wait. We entered the restaurant around 9PM. The restaurant was busy but there appeared to be plenty of staff to handle the customers. I will not be going back to this location. read more

The food was really good, and one waitress was a real one, but the other staff would not accommodate our request for grease.

Nothing really special. Just somewhere to get a beer and watch a game with coworkers. Pretty much the same as every other location.

There is a reason why this store is rated so low, its almost guaranteed they will mess your order up, we use to go there every Friday for lunch and we had a bet on whose they would screw up....Surprised corporate hasn't looked into this place by now. read more

I went there with my family tonight and our wings were cold and the service was terrible. I would not recommend this one so go to Beechmont instead read more

Terrible service and foods always cold and hard enough to drive nails. Portsmouth needs a roosters.

If you have an extra 8 hours in your hands, come on in to bdubs. Food takes a great amount of time to take so bring snacks, food comes out with hardly any sauce so you don't have to worry about having too much flavor and there's always a fair amount of waiters/waitresses standing around so you have something to look at instead of the million of tvs on the walls. I hope I'm Yelping your business lol read more

I have tried the "new" juicier boneless wings twice ( by delivery) and both times they were not any better than before. The last time I ordered several of the wings were dried out and some had no sauce except Where they bumped up against a wing that did have sauce. Portsmouth needs a Roosters - that may force BWW to improve its quality. read more

Each time I have been here it has been crowded but the service and food were still good. The wait isnt unbearable either.

Why can't management figure out the cable tv? Nobody in charge and chaos trying to find a game. Sports bar that doesn't understand sports. And most food orders are screwed up. Beer is very cold tho. read more

I'd give zero stars if I could. Screwed up my order and not even an apology. They really don't care about service at all. The guys tag said general manager and all he did was grunt. Horrible experience and I can't wait to leave. Stay away if you don't want to be treated be treated badly. Also their free WiFi is turned off. I guess that's life in a small town...there is no where else to go so who cares? read more

Ok first off we got seated, got our drinks ordered waited about 15mins for our drink. Got our drinks including an adult sized drink for a four year old, ordered our food, almost an hour later, without seeing our waitress, and empty cups we got our food. We had to flag down the Waite staff to get refills. I personally had to ask twice for a box to take left over's home, then to top off the night my aunt put in a take home order, so we waited and the about 20 minuets later the waitress asked what her order was to "confirm she got it right" lied to my aunts face by saying that it was almost done, and didn't even order it . So I would eat there if the management rethought there employee choices. read more

It's B-Dubs, plain and simple. This location did provide better service. And for some strange reason, the Mango-Habanero sauce seemed to have more of a kick then the other locations where I've this sauce. Anyway, if I am back here on business, I'll stop in again. read more

Terrible slow service... Waited about 40 mins for just a drink while i was on a time crunch. (they weren't even busy) it's pathetic i'm hungry .. still haven't got my food read more

I get drinks here with friends / colleagues on a fairly regular basis. We tend to sit in the bar area, so the bartenders know us at this point, but they were friendly and attentive long before then, as well. The food and drinks are consistent in quality and the period of time taken to prepare them. They're also great about turning on a certain game you're wanting to watch. Love this restaurant and the laid back, but professional, atmosphere. read more

just waited over an our for a table when they had at least 11 booths open that could seat all of our people

I love the atmosphere and how you can play trivia games while you wait for your food. But, the problem I have is the prices are a little steep and the waiting time could be a little faster. Other than that, they have great food. I love their onion rings. read more

For the most part the food is a hit or miss. Sometimes there is great service and then most of the time it terrible service. I love the Tuesday wing night special but every time i call they put me on hold. And normally im fine with that but im usually on hold for more than 10 mins. Food is good but terrible customer service. read more

Normally have a great experience with a great atmosphere. Today my whole family decided to go, which keep in mind we don't get the chance to all get together and eat. We had the worst experience ever. The waitress was very rude and acted like it was an inconvenience to give us napkins, refills, ranch. It is unlikely I will return. read more

We ate at B-Dubs Tues. the 6th of Mar. for the first time in about 2 or so months. What a disappointment, no 25 cent or 50 cent wings which has been there Tues. special for years. Now they have boneless chicken wings, buy 8 and get 8 free which is a peace of white meat deep fried in something nothing to do with wings. ( chicken breast is half the price of wings in the store ), what a joke. Domestic beer advertised for 3 dollars, Sam Adams is about Domestic as your get and always been 3 dollars, now 4 dollars. Mr. Schmidt you best get the wings back. read more

I went to order and they put me on hold and it took 15 minutes for them to ask what I wanted and I said what I wanted and they put me on hold for 7 minutes and asked to hold again and in all it was about 30 minutes and I just got off the phone . read more