Came here twice, once yesterday night but was "unexpectedly" closed for some reason and again today for lunch which was thankfully open. I'm not a huge wing person but my husband had free 6 wings for his birthday as a rewards member so we stopped by. It was around 2PM Saturday and wasn't busy much. Got seated right away and was given drinks almost right away which we appreciated. My husband mentioned to our server that we would be using a reward so it wouldn't be a surprise at the end when the check came out but it ended up being an issue but I'll get to that in the end. Food overall was OKAY. It's wings...they weren't bad but they weren't out of this world. The wrap was good and the fries were kinda limp and cold. We didn't hate it but also didn't love it. Would I come again? I'm still thinking about it so maybe there's hope. As far as the check goes with our waiter, he charged us for the reward item we had even though we had talked about it before. That's the second time which is ok I get it sometimes you forget. We reminded him again and he asked us to write down our number and he'll get it squared away so we thought great! Receipt after card swipe comes and of course, we were still charged for the wings we had a birthday reward for. Now we had to flag him down since we had already paid. Definitely an annoying situation that could have been avoided. Honestly, perhaps more waiters or staff are needed. read more

Buffalo Wild Wings - Chicken wings with dry rub - Chicken Wings Near Me - San Antonio, Texas

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This place is TERRIBLE! STAY AWAY! Erika the bartender doesn't know how to work the service industry. I should have known when we walked in and saw flies flying around the table we sat at. Then she messed up the drink order, I asked her questions about the wing challenge and specifically said if a certain item doesn't come with it let me know. So that way I could order something different. Waited 30 minutes no answers to questions and then she arrives with the waiver and the wings. My coworkers and I waited about 40 minutes in a not busy store to only have one of our guys get his food. At this point we needed to return to work, so we cancelled our orders and left. The apology from the manager for the delay, Erika proceeded to grab the one guys plate and told us not to pay for anything. Terrible, terrible service. It's no wonder why it's not busy during lunch time. read more

Terrible experience. There was roaches in my food. I got sick from it. The manager was Doing the Serving, correct me if im wrong THATS WHAT SERVERS ARE FOR..? someone told me he ejaculated in my food WHICH IS FKN SICK. The environment was toxic and terrible overall. Worst Buffalo Wild Wings in san Antonio. read more

Never got sat down. Waited thirty minutes when the entire place was dead. Slowest service at any buffalo I've been to.

Horrible experience visited today with my family of 4 and they made us wait to sit it wasn't busy, sat us in a corner spot with a party blocking us it made no sense. We requested to be moved right away the hosts made it an issue there was multiple tables open. When we sat at the table we liked the waitress finally came over after 7 minutes, mind you the hosts didn't give us the menus. Told her to give us 2 mins to look at the menu she disappeared over for longer. Then another girl came over and questioned us who sat us there because the waiter wasn't even here yet. She was the breaking point stating it was a problem for us to sit at the table. We decided to leave but I was upset so requested a manager to express the issue. He was apologetic and stated to give him a month to fix the store since he was new and had only been there a week. I won't be going back anytime soon. read more

Horrible service and dirty. Went to go watch the spurs game- waitress was rude and they never came to pick up the table. I would NEVER go back there again!!!! read more

I ordered wings through the app. It took the restaurant 2 HOURS to deliver my order. Then to boot the order was wrong. Bad business ;-( I will never order or go to the restaurant ever again. Pitiful service, the food was cold. I'm so disappointed. read more

Do not recommend service was good waitress was nice & attentive only problem was the food & the restaurant alone was so cold my food was cold before i even got to eat ... i had ordered mango habanero & lemon pepper wet & was given all mango habanero with the sticker saying lemon pepper . Anyways i had the WORST shit when i went home off of only eating 2 wings read more

Honestly I don't mind absolutely anything other than the BAR area smells like a dirty wet mop . Everything is alright and enjoyable. Just need to work on it not smelling so poignant. Service could be better on a Monday for playoffs. read more

Every single time I get large fries they never fill the box. Just the bottom. Don't ever go here if you want fries with your meal. It's like you're taking from the staff personally. read more

Buffalo Wild Wings - French Fries - Chicken Wings Near Me - San Antonio, Texas

Arrived at 1 pm. Seated immediately and my order was taken quickly. Ordered a bun less double cheese burger and the 10 wings lunch special. My salad was pretty good. I have been to other locations where it was mostly brown lettuce but this one was good. My food arrived very fast. Again at other locations I felt my food took to long to arrive. My burger was awesome, juicy and cheesy. My wings were also very good, crispy and crunchy. My waitress was attentive and did a good job as well. Not sure about the low reviews but I would eat here again. read more

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Came in on 21OCT23 at 215pm. Management is inexistent here. I'm not saying there isn't someone with the manager title on duty, I'm saying there's an absence of someone that has managerial skills and the overall presentation and customer experience of this location reflects that. Where to start?...bathroom are disgusting. You can smell how disgusting upon approaching them. Floors are wet with dirty water and urine, toilet and urinals are dirty and no paper towels. 1 server working the entire bar area and she was less than welcoming. No busser in sight and that meant there were empty tables left dirty, with receipts from previous patrons still lingering There's a surround sound system in the dining room but it's only for looks. Sound comes from about 3 different TVs which is subpar, especially when "hosting" a PPV and other sporting events. Food was okay; typical of what BWW has become. Want quality, go to Pluckers. The only element that made the experience pleasant and honestly kept us staying, was Dariana. Dariana saw us standing in the bar area, waiting to be seated and asked if we were being helped. Once we explained the server had acknowledged us and we had been waiting for a vacant table to be cleaned, she suggested we sign in with the hostess to be seated in the main dining room. Her attitude and solution-based thinking eased the annoyance that was created by the understaffed bar. Coincidentally, Dariana was our server and she was spot on. Got drinks and food out quickly, attitude was welcoming and upbeat and checked on us frequently. It was apparent she was working a very busy area with large parties but she seemed to be enjoying what she was doing and never once presented an attitude like the bar server. Will I ever go back to this location? Absolutely not, but wanted to give recognition where it was due. read more

ordered wings and tenders for delivery, my food arrived cold, and 5 wings were missing and 5 tenders were missing which was literally half of my order. From the 10 wings that were actually delivered, some of them were the size of a water bottle cap. will not recommend eating here. read more

This is our favorite place to eat but unfortunately our server, the bartender, Carmen made the experience not so great. We have eaten at the location multiple times before and Carmen asks for me and my family's IDs every time I'm there. When we realized that our ID was recently expired, Carmen still continued to serve us "just this once" because the person was clearly over age. However, this time for lunch we order and she cards the same person and says she can no longer serve her because the ID is expired. This is fine and we understood but when another patron came to the bar she never ID'd him. It became apparent that she knew the patron at the bar so that was the reason she didn't ID. It was kind of like a slap in the face to do that but this is why i'm writing this review. Another thing that happened, she brought us the wrong flavor wings and actually said "oh shit". Yes, we are adults but it was unprofessional. The food has always been great here and we love the ambiance but will not be returning to this location due to this happening. read more

Waitress was horrible! District manager on hand just on the phone!! Should be talk6 to his customers! He would know that we are very unhappy! read more

Oh my! The food was lukewarm and tasted like cardboard. Luckily the spicy garlic sauce added some flavor. The place did not look or smell good, but service was OK. Not coming back. read more

I would probably recommend coming to this location late at night around 11pm. I went in around this time twice and both times I went the wings were amazing. I will admit that the servers were a bit lackluster, forgetting to check up on your party at times. But man those wings make up for it. I have came here in the past for lunch sometimes and the wings and service aren't the same. This location could be more consistent but overall I would return here to get some delicious wings! read more

Starting off hen entered they said we had to wait 5 hours just to hear that it was a joke. the food was amazing the tots that i got were some of the best tots I've ever gotten and the wings were very good too. Also the WiFi here is amazing it was fast enough to play and 1080p video without any interruption. And the staff was really nice. read more

Buffalo Wild Wings - Tots - Chicken Wings Near Me - San Antonio, Texas

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The wings get smaller and smaller and I got one single serving of fries for an order of 20 wings. read more

Buffalo Wild Wings - Very small serving of fries for 20 wings - Chicken Wings Near Me - San Antonio, Texas

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The garlic parmesan wings from WingStop are much better. Tea isn't good either. Tots were good.and then they charged $4 for 2 squirms of Ranch. I won't come back. read more

Horrible, came in with only 2 other tables there and sat for 20 minutes without being so much as greeted. Another table came in got sat and served right away. Ridiculous read more

If this was the early 2010s It would probably be closer to a 4 star review but honestly I don't know if these guys are gonna stay relevant for much longer, this location anyways. Staff was indifferent and lifeless, no attempt to smile or show any kinda personality at all. The restaurant floor was dirty with bits of paper trash and crumbs here and there, and one of the menus was so greasy it looked like they were using it for a spare spatula. The food was ok but I'd only come back here on Tuesday for their double wing day, the most annoying thing of the whole experience is even though you're getting double the wings you only get one sauce! Not like they taste any different they're all just a variation of "sweet", but how cheap is that? I doesn't take 1 extra min to toss the other half of the wings in another sauce, honestly guys! It really seems like a cash cow no one cares to show any love too, hope they make some changes. Not just for our sake. read more

Buffalo Wild Wings - Jammin Jalapeño, Hiney BBQ and Desert Heat - Chicken Wings Near Me - San Antonio, Texas

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My kid and I visited for dinner. I have nothing bad to say the food was good, the all American burger was excellent. The service was great. We are big sports fan so obviously the TVs all around was convenient to watch the game. I see a lot of negative reviews but for us everything was great, I would go back. read more

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The wings were hard, very crunchy very dry had no sauce on them, the lady keep Ted taking forever to come back to ask if we needed anything every time. I asked 2 waitresses to speak to the manager waited and waited no one came. Finally I went to desk to ask for manager he didn't offer to give me new wings or anything. My waitress lied and she didn't take forever I was sitting there for a long time yeah hello cause I'm waiting for the manager and my check. I do not recommend this place. Manager don't know how to manage it!!! read more

Sometimes it is easier to complain and not say the full story. We went to dinner at this location 28 Aug 22 around 7 pm. We were sat at the end of the row behind a large group. There seemed to be only one person assigned to that section and every time he headed our way he was stopped by someone from the large table with a request. We waited 20 minutes then decided to go somewhere else. On the way out I saw the manager Rex looking at us perplexed so I explained the situation to him. He immediately offered to make things right by sitting us in a better area and assigning one of his better servers to us, Antonio. They turned a bad experience into a good one by taking good care of us and checking on us often. We were pleasantly surprised by their attention and want to commend them. read more

Service is thinned out waitress that are new have way more tables then veterans .why do you have 6 people behind the front counter that don't help anybody out? Ordered 4 orders of 10pc wings waiting so far a lil over an hour . Horrible rotation Haven't seen our waitress in forever and it's not even packed Took 1:20 mins to get our food ...my table got up to get our own refills read more

Ordered 4 separate boneless wing meals. I should just buy chicken nuggets from H‑E‑B next time. All 48 wings had no sauce. Do not waste your money here.. read more

Buffalo Wild Wings - Dry BBQ boneless wings - Chicken Wings Near Me - San Antonio, Texas

Food was good but the service was beyond poor. A girl with red hair was our server in the bar area and we sat at the little table right next to the bar and didn't get checked up on not once. We got served our food and didn't get asked if we wanted refills until we asked for the check. Our water was empty before we even got our wings. She stood there and gossiped with the bartender the whole time. Don't recommend sitting at the bar area if you want to be completely ignored. read more

I went in to Buffalo wild wings for lunch like always on brooks city base I sat down at a booth like always and I waited for 10 minutes the waitress never came to ask me what I wanted to drink or bring a menu I got upset and complain to the manager Nothing was done about it that is ridiculous that waitress sux she was not doing her job I'm one of the regular customers I tip well every time I go I don't understand what that waitress problem was I have a male friend that used to work there but he quit the manager only wants female waitress but my male friend is better than the females any day of the week the females are not attentive at all read more

Wings not that great and not seasoned properly! What is up with that?? This is a wing place read more

Buffalo Wild Wings - Wings - Chicken Wings Near Me - San Antonio, Texas

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If I could rate 0 stars I would the service is fine but the food quality is horrible. How is the manager allowing this? Old carrots, dry fries and wings look like they've been cooked in old oil. I'm extremely dissatisfied with the $33 I paid for a sad meal. read more

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Let's keep bathrooms cleaned and presentable. Remove graffiti and repair paper dispenser.

Its been years since I returned to eat at my old place of work. Returned them chips right back. That cheese was all watery. The waitress talking about its like that because it's super hot. Lmfao that cheese wasn't even hot or steaming. I told her that I used to work here and that cheese shouldn't look like that. Told her to take it off the order. There went her tip. Instead of just saying here let me get you a diffrent one. She did after I asked her too. Came back with the same cheese and chips saying the cooks told her no , that that's the way cheese comes out. She took the order away. Only reason I came here was for the chili queso with chips. A few minuets later I ask for a manager. An Asian guy comes over and I tell him about my cheese and chili and ask him if he can make a fresh batch of cheese and get me another order chips with cheese and queso.. He too tries to tell me the same thing. He tries to tell me that he doesn't know if he can. I tell him that I was the kitchen manager here before and that I know he can , if not to bring me his bosses number so that I can talk with him. A few minutes later he brings back a sample size serving and asks me to taste to see if it was better. It was a little better. So he starts to walk away and I ask if that was it. He honestly was just going to leave that small amount of cheese with no chili. I ask him again if that was it , thats what he was going to serve me. He said "what, not enough" "you want more" I don't know who hired this clown. No customer service skills at all. read more

Buffalo Wild Wings - That's the second order they bring out. We hadn't even ate from that order yet. - Chicken Wings Near Me - San Antonio, Texas

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Fried pickles, not too great. Very greasy, not a lot of bread'ing and not many fried pickles. we are 4 each and these are the ones left over. Thumbs down.... never ordering again. Ordered the BBQ Salad.. I ordered crispy chicken and got grilled... AND there was only 3 pieces.. read more

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Food is okay, but of you actually want to get served, go somewhere else. Like most of the BWW locations, service is atrocious.

I sent my daughter to go pick up an order. She was met with rude service, an incomplete order and sub-par food. $100 later, she was forced to leave gratuity and we got left with an unsatisfactory experience. read more

Horrible Service ,gave us no straws,took 1hr s to get seated ,not even packed, overall i was not happy and the food sucked.Don't come here go anyone else . read more

Came here to hang with friends and got ignored and then quite slow service. To top it off you have to watch out for feathers on your chicken wings!?!? Talk about unhygienic and disgusting. When I told the manager about this she told me "it happens." ..... No. It doesn't. Unless you're cutting corners and serving unclean meat. Last time I checked, they don't bathe chickens. Never going to go here again and I urge you to stay away as well. read more

Buffalo Wild Wings - Yes, these are feathers. Management didn't care when I pointed it out. "it happens" she told me. Disgusting and unhygienic. - Chicken Wings Near Me - San Antonio, Texas

The service has always been great here. Awesome place to watch any sporting event! Food and beer are excellent. read more

Buffalo Wild Wings - Chicken Wings Near Me - San Antonio, Texas

Servers need more training. Finished our cold meals with no refills. ‍ ordered burger with fries, fries were cold, beer was room temperature