I'm not sure why the draft isn't working but it's been two days. I guess Mgmt but who knows maybe nobody in Nashville knows how to work on a kegerator. I guess Hooters is booming since they do have draft. read more

The service is terrible, even when the restaurant is empty. The roasted garlic mushrooms were a frozen, deep fried lump of dough. They were breaded, not roasted. Sent them back. Same thing returned. The manager does everything except manage. Gave him feedback. He went into hiding. The chicken Caesar salad was good. read more

Buffalo Wild Wings - Roasted? Looks like breaded, frozen and deep-fried to me. - Chicken Wings Near Me - Smyrna, Tennessee

There were 4 adults and 1 baby in our party. We were celebrating Mothers Day and belated Birthday celebration. We got onion rings and fried dill pickle chips as appetizers. They were prepared properly and nice and hot. They tasted very good. We all ordered different flavored wings, They were hot, but not completely covered in the requested sauces. They were hot and tasty. The ranch dressing for dipping was nice and creamy,the blue cheese dressing tasted more like the ranch than blue cheese. The food was good and service initially was great. They were not very busy, which is rare. The server was friendly, but kept confusing our drink orders. We asked for refills and either waited long periods of time and or got the wrong drink when they did come. it's possible that she was not experienced, but it wasn't the first time that this has happened at this location. read more

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Stopped at the one in Smyrna, TN for 20 original buffalo wings yesterday. Savannah took my order and brought it out to my car very promptly. She was extremely courteous and the wings were outstanding. She was the only employee, of the three I saw inside when placing my order, who was wearing a mask, unless you count people wearing them around their necks. I will not be going back any time soon. read more

The absolute WORST experience I've ever had at this location. We placed an online order that said it would be ready at 7:40pm. We left our house AT 7:40 because we knew it's be busy since it was Saturday. We got there, there were 15 people standing around the pick up counter with no one behind the counter, a girl finally comes out after 10 minutes, TURNS BACK AROUND & disappears for another 10 minutes!! I asked one of the waitresses if there was any way someone could help her since there were so many people and my order should have been ready 30 minutes ago. I go back & we're all still standing for another 10 minutes. I see my ALREADY PAID FOR ORDER on the back counter. I contemplated just grabbing it myself but decided that's be rude. She finally comes out and I asked her if she could just hand me my order. We get home and the ENTIRE ORDER IS WRONG. They gave us nachos instead of the queso and chips. Since the order had been sitting for probably a good 50 minutes before we got back home the nachos were then soggy, our wing boxes had soaked through to the bottom & were the wrong sauces & our mozzarella sticks were cold. I'd like this to be addressed and for us to get our money back. Not to mention how rude every employee was when one of us asked for additional help. Most of us were told to just cancel our orders because it is what it is. read more

By far one of the worst Buffalo Wild Wings around staff should be fired this has happened not once but multiple times this place has completely screwed up a simple order and stop blaming your screw ups on covid ! read more

just ate there on New Year's Eve around 9 pm worst fucken food and I'm so glad I didn't tip !! The burger I ordered to go was burnt . Fuck your cooks they suck !! Your food is trash read more

Went on Saturday night around 7:00pm. College football and wings, right?? The restaurant was about 15% full. We walked to the bar area and was told there was a waiting list of an hour! Seriously!! Why even open your doors. read more

Tried to call, place order online and it wouldn't let you do any ordering. We drive and come into this location and it took 10 mins for someone to acknowledge me at the counter. I told the counter person there was a problem with the ordering system and she said "okay", not I'll let the manager know. She told me it would be 30 mins for my to go order. The kitchen staff is a shot show! Young workers acting like it's a gathering place to talk. One cook/prep cook was on her phone. Lots of people in the kitchen, no one working. I thought I saw my order being put into the to go bag, but no one came out to give me my food. They put my order in the holding warmer and never told me my food was ready. It was an 45 minute ordeal! I did see the manager working harder then he should have been, he needs to make sure all positions are being handled. He needs to see the breakdown from the kitchen to the "to go" counter. When the person that "yellow tags" the "to go" order, they need to come out to the front counter and ask if that person is here to pickup their food. They have "sauce bags" for the to go orders, and stack them at the doubter area, the manager should look at the pile and see how he could help get that food out to the "to go" orders. So disappointed, because I like the Asian Zing sauce, can't get there at other wing places. read more

I would say the service was horrible but we didn't receive any service. Came in with a party of six and was told to see if seating was available in the bar. It wasnt. We were then ignored. Half the restaurant was empty. Complete waste of time read more

Terrible!! First of all let me say it was NOT the server! National Wing Day??!! I think I would make sure it was amazing. The wings were leftovers!! Lemon pepper NOT!! Absolutely all of it was the worst food ever! Will not ever go again!! read more

We have come here for the past few Sundays to watch some football and have lunch! This location is always so accommodating, with always seat us near requested TVs or just change the TVs for us. Kuddos to management and staff for your kindness! read more

Honestly I stopped going here because my food was ALWAYS wrong. Ordered on DoorDash to give this specific location another chance and they messed up my wings again. Suppose to be tradition but they're boneless. Clear as day only ordered 12 wings and they messed up 6 of them. I'm over this, and will never come back bc I'm tired of paying for the wrong thing and no one ever doing anything about it. read more

Food was cold and wasn't very good at all. After getting home I ended up sick. Will not be going back.

After many attempts by my SO I finally gave in and we went to BWW. The food is mediocre at best with the exception of their wings. Service was good even though they were only seating in the bar on Monday night footballs first game of the season. The one thing that totally grossed me out to the point we will not be going back is the bathroom. If their restroom is that filthy there is no way their health score is 100. The overall cleanliness of the restaurant was poor. I understand staffing issues but, as a business that serves food your restaurants cleanliness directly influences people's overall perception. read more

I love their boneless wing Tuesday and the staff is always friendly! Downside is the website is misleading regarding the wing portion size. Per the website, you're charged $10.49 for 12 pieces, but this location will only give you 10. Also, you'll have to request extra sauce on your wings, otherwise they'll be dry/almost plain. read more

I have been to a couple of different BWWs around town including downtown, mt juliet, and hermitage but I have never had a bad experience at any of them except this one. My fiance had never been to a BWW and the kids were screaming WINGS, secrectly I was too! So he agreed to go. We order like 30 boneless wings, soft drinks, and a plate of fries. People were seated after we were and many of them got there food before we did and one couple even ordered, ate, and left before we got our meal. Finally the server brings us our food, the whole meal was cold. Its as if they put it in the window and left it there for 20 minutes of so. I hate complaining to management but this one I couldnt bite my tongue. The manager came over and appologized for and offered to make us another batch of wings and fries. Well considering my kids ate (it could have been ice cold and they would have munched away lol) and it took so long to get the first one, we both declined his offer. He took 15 wings off our bill. Honestly 15 wings at what we paid for our meal including drinks wasnt much of a "im sorry we sucked today" gesture but we accepted it. Bums me out because we love BWW but the Fiance is scorned for life, lol. His first impression was not a good one so looks like our wing spot will remain Hooters. read more

Zachary is a terrible server. Inconsiderate and lazy!! Stood behind the bar the whole time and we had another server doing all the work which was only getting to go boxes and our check! Also it was way to cold in there. Never going back. Terrible service. read more

AWFUL!!! Every time I have been here has be awful! the last time I was here, my fiancé and I ordered our wings. We waited over 45 min, our server finally comes back for refills then says, oh I'm so sorry, I forgot to put in your order. Really? its not like they were busy. 30 min later our order finally arrives.. and it was WRONG! The family sitting across from us had the issue of their order being taken wrong, over 3 times. I will never come back to this particular location. I have never had such terrible service. Don't waste your time with this place! make the drive and pick another location!! read more

Got food poisoning and called the restaurant they didn't really seem to care so probably wouldn't recommend this unless you want doo doo service and food read more

You know what i love about this location???? Is the fact that there are SO MANY TITAN FANS that come here!! Myself well I'm a die hard NEW ENGLAND PATRIOTS fan...one of the few in Tennessee..! I came here with my jersey on tall and proud cheering for my team as we DEMOLISHED those Titans 34 to 13, and felt right at home!..lol There wasn't a lot of African Americans at this spot actually my wife and I were the only ones that day & time frame yet our waiter and the staff were very friendly as well as the other customers there,....I bring this up cause I was told other wise that this place had some underlying racism but that is FALSE!! maybe the person who told me this was just being an ass that day! Whatever the case was my family and I had a great time, our food was really good and the service excellent!! will be back!! read more

Been coming here for years. This is the first time I've had to wait 45 minutes for 12 wings. That was disappointing.

Don't go here. Management is terrible. One girl who is often clueless taking orders. They purposely turn off phones so you can't place an order through phone. They told me 40 minute wait for bogo wings. Shouldn't be that long. These people are terrible. Oh and btw CJ is a terrible manager. Please get rid of him. This is the worse Bdubs ever read more

I tried 3 different times to like this place, as I love beer, wings, and sports. It's just not happening. The service is so slow and bland. Bartenders on phones, not engaging customers at all, slow service at bar tables. The place is usually empty the 3 times I've been in there. Lots of employees standing around but no one really doing much. Wings came out cold, no celery, no ranch. Food isn't terrible but it's def one of the worst BWW I've ever ventured into. I just chalk it up to location. Hard to staff quality people in a town like Smyrna I'm sure. I would skip and try toots across street or go to Murfreesboro, but hey, you might have better luck than me here. read more

The best wings in the South. The wings flavors are varied and abundant. I lived in Buffalo where wings are King so I consider myself an authority. It's little loud but it's a sports bar. All in all it's a good place to try if you have a taste for wings. read more

Went in tonight (Thursday) and it was boneless wings for $0.65...great deal, ordered 5, they brought me 7...but only charged me for 5. It took us a minute to be seated considering how many open tables there were, but once we were seated, the service was good. read more

The service is awful. If you are ok with watching your waiter make small talk with the hostess, then this is the place for you. I have been twice recently. After the first time, I was hoping it was just my waiter. Nope, 2 for 2. As far as the wings are concerned, they are very good. But in the last year or so the menu was redone. The prices increased quite a bit. If you order 15 wings and a water be prepared to drop $20 (with a tip) which is just too high in my opinion. The wings are good, but with the terrible service. It's not worth it at all. read more

So many choices... Where is it? Buffalo Wild Wings (BWW) is a franchise, and are all quite similar as far as food goes, but inside activities vary, from darts to video games, to other activities (see below). So pick the closest one to you, or go a little further out if you'd like. Unless you're in Utah. 38 states have a BWW location, but Utah is one of the other 12. What is it? Is BWW a sports bar? I see a full bar with about a dozen or so brews on tap, and big screen plasma tv's everywhere. But I don't smell cigarette smoke, the place is decently lit and I see children. So maybe it's a family restaurant. It also has video games and "cornhole" (a horseshoe like game using beanbags), so now I'm getting confused. What flavor? Sure, the menu has other food, like burgers and sandwiches, but when the place says Buffalo and Wings on the sign, why would you get the crispy fish sandwich? Save that for a place called Crispy Wild Sandwiches. What flavor? Ok, ok, I'm getting to that. There are 14 sauces to flavor your bird appendages with, thoughtfully arranged on the menu by the amount of pain it's likely to inflict upon your tongue. What to do? Trivia, Free Poker, video games, some sort of music thingy, and every channel you can think of, your entertainment options are pretty vast, but I'm good with just the food. Beer? About a dozen or so on tap, plus more in bottles. Service was very good, but they distributed napkins like they were made of gold. Silly them. Gold isn't very absorbent. They also have moist wipes at the table, so while you may be messy when you eat, you can be clean and lemony fresh on your way home. My visit only scratched the surface of my possible options, but at least I know where I'll be headed for the big games this year. read more

Why bother? With toots across the street... Seriously why bother with this place?? Bad service, appetizer came out AFTER the meal, apathetic manager who gave no apologies and only excuses. I'm going back across the street. Where the food is good, management is responsive, and the servers do their jobs. read more

I have yet to find a Buffalo Wild Wing that offers good food and good service. I visited locations in Smyrna, Gallatin, and Murfreesboro. They all suck! The wings are bland and old. You can buy better wings at the grocery store. The servers are too busy arguing with their baby daddy or parole officer to actually listen to my order. They bring you whatever beer is sitting on the bar. Their are better dining options in Murfreesboro and Smyrna. read more

Same as any other one you have been to. Clean good service. The big screen was fuzzy and that annoyed me on game day. I still think prices could be cheaper for what you get. Wings should come with fries period. read more

Buffalo Wild Wings - Chicken Wings Near Me - Smyrna, Tennessee

Service is bad. We were sat and waited 13 minutes. Our waitresses actual first words were, "Alright, Go"... No "hello I'm so and so".. nothing. just "Alright, Go". When our eyes met she could obviously see the subconscious look of "Is this for real?" on our faces. We smiled politely, She apologized and said she was having a crazy night. (Side note, If you work in the service industry, never say you're having a "crazy night", It only makes your guest feel as if they are now inconveniencing you). My BF ordered wings and I got a salad that comes with hummus and sounded great. Fourty Seven minutes later, food arrives. Wings come out the typical BWW wings. The salad was not the same one I ordered.. pretty sure... No Hummus, tomatoes, olives, or peppers.. it was pretty much chicken covered in so much lemon pepper seasoning it hurt to eat, (I love spicy food, love it) It hurt to eat because the sheer amount of seasoning almost chokes you, literally. I felt like a person who took the "Table spoon of Cinnimon Challenge" and inhales while it's still in their mouth and can't stop coughing. (YouTube it, You'll at least get a laugh) Now for the ambiance... the kitchen actually yells .. very loudly.. "Game On" when food is up. I know, I know, its a sports bar, it's going to be loud. That's why we sat in the dinning area and not the bar area, so it's a little quieter... they sat us immediately out side the kitchen door. So every 10-15 minutes someone would yell at the top of their lungs feet away from our table. The forty seven minute wait did not help this reoccurring "Nails on the chalk board", we would get our hopes up that it would be our food... Nope, it's the table of four that sat down six minutes after you, but their server got there at a reasonable time. Then the kitchen manager, who we had the pleasure to watch eat right inside the kitchen door instead of assisting the team to get orders out. Nice BWWs, Nice. The best thing that could happen to this location as a business: if the entire staff goes and works for the competition so they can drive their business away. They are doing a great job of that here ! read more

Horrible carryout service. Had to wait over 20 minutes after pickup time and food still not done . This is a constant issue at this location. Contacted BWW several weeks ago about this same issue. Was hoping they had fixed the problem but guess not . read more

Shortly after 1 pm I stopped to get some lunch. Stood at the front for few minutes watching the staff walk right past me without even saying hello or someone would be with me in a minute. Someone finally asked what I wanted, ummm lunch. The person then said I could sit at the bar, to which I replied no. They then said the dinning area was closed. I said thanks and walked out. There are other places that treat customers much better and are more deserving of my money. read more

Service was a little slow but our waitress was very nice and friendly. Nice location and our good was what you'd expect at a BW3s. Highly recommend the chocolate cake and vanilla ice cream. Sort of weird that a wing place would have a dessert this good but if you don't get it you're missing out. read more

The food here is always good, but the service is terrible!!! We only come here every so often because of the service. Today I had to stick my head in the kitchen to ask for celery with our meal (we asked for it when ordering also). Devin in the kitchen brought it out and went above and beyond by bringing it to our table and more than we needed. We had to ask for everything we needed. Devin came to check on us more than our sever did and he works in the kitchen! Would I recommend this place? Yes, if you do take out. It's not worth dining in. This is our fourth experience here and every time the service is terrible. The management should invest in customer service training. Oh and when we got my child's order we wondered where the chicken was... it was buried in a mountain of fries. I won't rate them based on the child's serving of fries is bigger than an adults, but the picture shows that clearly. read more

Buffalo Wild Wings - Kids naked tenders - Chicken Wings Near Me - Smyrna, Tennessee

I ordered take out and my wings did not have enough sauce on them, they were dry as heck boi. When I tell you I had to shotgun a beer in order for my food to go down, I mean it. Stick with Murfreesboro BBW. read more

It's alright, I like it for drinking or having good time with a friend their is waiter call Matt, he is the best in taking care of your table read more

The wings are good but not great , I come here about twice a month and for some reason the food is always different which is upsetting One thing I can say is that the waitresses are really nice , They are very attentive and very kind to my son who loves attention read more

Good food, moderately priced, stopped by for the 1st time, happened to be happy hour which was awesome! Not very busy during the day, also good, food arrived fast & hot. Overall good experience! read more

Buffalo Wild Wings - Chicken Wings Near Me - Smyrna, Tennessee