On vacation we tried longhorn out here we ordered a couple drinks and a appetizer and steak of course the food was delicious read more

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Terrible servers and terrible manager. Server catches an attitude, I respond, manager says "Don't speak to my employees like that." Excuse me, did you not just hear how he spoke to me? Then proceeds to saying that in two years he never seen any issues, well if you didn't notice what just happened in front of you, then I can see why. Aside from the service the food isn't all that great. Tough steaks, cooked incorrectly, and mediocre everything else we had. read more

I dined here tonight with a group of seven. We were told the wait would be 30 minutes, but it ended up being 1 hour and 10 minutes. That's not a small delay...it's a significant miscalculation, and "it happens," as the manager put it, is not an acceptable explanation. Once seated, we let the staff know we were celebrating a birthday. They acknowledged it, but nothing was ever done to recognize it. When ordering, my wife and I both chose the outlaw ribeye. Hers came out exactly as advertised--marbled, juicy, and very good. Mine was ordered with cheese, and when it arrived it was clearly overcooked, tough, and lacked marbling. The cheese completely covered the steak, making it impossible to see the issue until cutting into it. Frankly, it felt like the topping was used to hide a poorly cooked steak. Lesson learned: never order a topping on a steak. Overall, it felt like our large group was neglected from start to finish. The only positive part of the experience was our waiter, who was attentive and did his best. Unfortunately, this was a very poor experience, and we will most likely not return. read more

LongHorn Steakhouse - Not an outlaw ribeye - Steakhouses Near Me - Smyrna, Tennessee

My family loves this spot. From the staff to the Community, great cooks if you have any issues the waiting staff fixes it and MGR comes rite to you to help out. Bar service on the lite side sometimes but overall Great Restaurant. read more

When we came in at 2:15 on a Monday afternoon, we were informed there was only one server and did we wanna wait. Well the food is that good and we said yes and they couldn't have been nicer and the food was awesome as always.! read more

LongHorn Steakhouse - Top sake, bourbon, salmon, grilled mushrooms, spicy shrimp, and one awesome margarita - Steakhouses Near Me - Smyrna, Tennessee

The salmon here is a 10/10!!! The only thing I look forward to the most (besides the salad and bread). The service is always amazing. Someone is always walking by to check up on you and the vibe is great! read more

LongHorn Steakhouse - Steakhouses Near Me - Smyrna, Tennessee

Longhorn has some of the best steaks to me! Argue with yo mama! Customer service is always great and food never misses! read more

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SANiTATION ISSUES!!! Dear reader, was having a steak and wine at the bar, and there were flies everywhere! In my red wine, along the. Punter et . My Neighbor was trying to enjoy his steak and lobster tail... while swiping the air to remove the flies! Totally disgusting experience! Really! I called over the Manager and all he wanted to do was comp my wine! I told him that paying my wine won't fix his flies problem! He needs to shut down and take care of his sanitation issue! It was that bad! Warm regards, LP read more

Stopped by for a dinner. Around 6:30pm on a Tuesday 8/30/2023. The restaurant had some weird smell but it was not bothering much when I set there for a bit and food came out. It was busy but not too busy to wait to be seated. Quick service, placed order, food came out within no time. Ordered Longhorn Salmon 10oz with steamed broccoli x2. Everything was great. Salmon, steamed broccoli, even the complimentary bread! No complaints at all! All under $30 including tip! Just a star off for the smell that I had to experience when got into the restaurant. read more

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Totally dismissive and lacked accountability of their own table seating faults. After we went online prior to arriving, wait listed our party before our arrival. My family and I didn't even stay after we were finally seated. The manager,I presume(He didn't introduce himself to start), felt we should get over it because he met the young man's parents that originally incorrectly assisted us, their nice people, and he's a nice person........So because of that the young man couldn't have made a mistake and been rude in doing when he checked us in. The manager literally said let's move on from this and didn't really offer an apology. Being as my family frequent this location a lot, I was taken a back by behavior, especially then of the manager. Just a really poor experience all around! I understand this happen, but there is no reason to be rude,unkind, and dismissive! read more

Went last night for dinner, food was good and service was good. My gripe is that I ordered mashed potatoes as my side and replaced my salad with asparagus (which I had to pay for), and my side of mashed potatoes never came. So my free side with my meal that I ordered never came but the one I paid extra for did. I know I'm pinching pennies but when you spend $90 on a meal you expect all food to be there. read more

LongHorn Steakhouse - Steakhouses Near Me - Smyrna, Tennessee

Had the best server it was a very pleasant experience! The food was awesome it was cooked very well!

Ordered a to go soup and salad it took 40 minutes the employee that was handling to go orders was extremely rude wouldn't even give me an extra loaf of bread after waiting 40 minutes for a soup and salad. Only for the soup to be cold when It was brought out like it had just been sitting back there the whole time and dude just didn't want to do his job. Also the loaf of bread I did receive with the order is cold and damn near stale.... read more

I came here on a Monday night. The bar service was quick and easy. The drinks were quick and delicious. Dinner was hot and tasty as well. There was plenty of parking and it the perfect place for a family dinner. It was a bit loud but that's expected with the busy establishment. read more

LongHorn Steakhouse - Jack & Coke - Steakhouses Near Me - Smyrna, Tennessee

The place was filthy and smelled bad, our utensils were dirty, one of our steaks was pretty much raw when asked for medium. All in all not the best experience. The wait staff was friendly and attentive. read more

We had Bre for our server... she was amazing. Our food was delicious and the service was impeccable. She was attentive but not excessive about it. Our toddler had just woken up when we arrived and was having a meltdown. She brought us fruit and another server/hostess brought us some Teddy grahams to console him. That gesture meant more to us than they will ever know. The dragon fruit margarita was the best margarita I have had in a long time. Highly recommend!!! read more

So I don't know if today was there or not, but the food wasn't it today. Today I ordered 22oz steak medium cooked, however on upon getting to the house and eating I saw my steak was well done. So I called the manager and asked them if they could remake it. They agreed to make it over but make it medium. That part was good, but once I returned back to the house and cut the steak open to my surprise the the steak was medium rare. I didn't even attempt to call because I didn't feel like coming back out because it's extremely cold out, but I'm disappointed because this was my first steak in 8 months and didn't get what I wanted. So to resolve this I had to recook the steak myself. read more

T-bone is awesome. Overall the place is awesome. Everything we've had has been delicious. steak, ribs, chicken, sides, all superior. the steaks remind me of steaks in Texas. They taste right. I've been her for over 20 years, gone to just about every steakhouse and this is the one! the service is very good, atmosphere good, perfect experience. You should go !!! read more

A large group of former co-workers gathered for a lunch last week at Longhorn. The service was great and our waiter and waitress were helpful and friendly and efficient. When you have a large group of at least 20 women it is sometimes hard to find an accommodating restaurant. But they were very accommodating. The food was very good and everyone I believed enjoyed themselves. Thank you for letting us invade your restaurant. We were former labor and delivery personnel from Southern Hills. And our waitress had her baby there small world. read more

So I was eating my Caesar salad, no problem until I saw something crawling up my plate. It was a worm. My heart sunk to the ground, and I almost puked because of it. And then my steak came out and it was raw. It looked like it was not even cooked. Just as my experience couldn't get any worse. I was hearing screams loud screams coming from the bathroom.This food was horrible and the service sucked. i'm but you customer. read more

The manager here was horrible! He was so disrespectful and rude we could hear him cussing employees out from the front of the building. Completely unprofessional and I would not go again. read more

I I have been going here for the last 7yrs and the food quality is always outstanding If you like Steak this is the place . Morgan, Jordan, Mary & Cristiana will give you outstanding service. Tell them Steve sent you. read more

I had stuff mushroom and salad for lunch. They gave me too much dressing: it was draining my salad. Stuff mushroom was too salty. I couldn't enjoy my meal. I had to ask for more water instead they asking if I wanted more. the server came by once in a blue moon. Music was very loud so that I had to talk louder. read more

I haven't had a steak in over six months and I randomly had a taste for one. I hadn't gotten a steak from Longhorns, even longer than the last time I had steak. I always remembered them to have great steaks, so I ordered the Ribeye today and was so glad I did. It was cooked well done like i requested it and it wad full of flavor and seasoning, without me requesting it! This was also my first time trying the Mac and cheese and the Brussel Sprouts and they were both just as good as the steak! So full of flavor and leaving me wanting more! I had no issues and no complaints! Well worth my money spent today! read more

I usually don't do this kind of thing but I had the worst experience at this restaurant. The waiter Zoe was completely unprofessional saying rude snarky remarks. You'd think if you buy 50 dollars worth of stuff you can get some kind of respect I thought this was supposed to be a classy steak house. I still tipped her more than she deserved because I wanted to just walk out after how I was being treated. I don't know why she wanted to take her frustration out on me and be cool with everyone else but I definitely know I'll never eat there again! Besides that my steak was cold, Mac and cheese cold. Idk I just wanted a decent meal and to be welcomed. I don't know why places hire people for a customer service job with clearly no customer service skills. Feels like a complete waste of money and time. read more

I was seated pretty quickly at the bar. Bartender was friendly and attentive initially. My drink was good. Being offered water would have made me happier, but I didn't ask, so it's ok. My steak was cooked ok. Not great, but certainly edible. The baked potato was not warm enough to melt the butter. I wasn't asked how everything tasted until I was almost done with the steak. At that point I didn't want another potato. I wasn't expecting a free dinner, but some sort of discount would have been awesome. I guess I'll spend my money in Murfreesboro instead of Smyrna. read more

Having been to Longhorn restaurants in various places, I did not have super-high expectations. Boy was I wrong. Our steaks were cooked perfectly, with wonderful sides and fantastic service. Definitely a cut above for a chain steakhouse. We will put this on our "return" list! read more

My family dined at 975 Industrial Blvd. SMYRNA, TN location on 2/17/2024. This is a restaurant we love to visit often. The food and atmosphere is enjoyable. But this very night was not all of what we experienced. This has to be addressed due to the integrity, respect, and diversity that was given on this night. Our waitress's name was Mary. Mary was very nice and pleasant at first. She smiled and had a couple of laughs with us. After this, it all turned into a devastating disaster. My husband said excuse me to her and Mary replied "Wait a minute" With a tone in her voice, she continued to walk off. We get it you have something in which you needed to attend to but the tone and disrespect used was very shocking. My husband then said excuse me to the MANAGER (GENERAL MANAGER NATE) he said "Wait". No one demonstrated respect in tone or body language. We had no problem waiting; the very inappropriate tone and body language were the issue. Once Nate (Manager; General Manager) walked over my husband asked for bread to be brought to the table. From there it escalated into total disrespect. I asked Mary was the kitchen short of staff since we waited over 50 minutes to receive the food. She assured me that was the issue and our ticket was next. As you would guess with no surprise the food came out cold and overcooked. The baked potatoes and Mac n cheese are cold. The Parmesan chicken is overcooked. Mary asked if everything was ok and I stated no. The chicken was overcooked and if she could bring me a plate I could remove the sweet potato before she took the chicken back. She copped a attitude stood there and hesitated to go get the plate. Mary stated they would give you a new sweet potato. Again I've waited over 50 minutes and so you wanted me to wait longer. She walked off in disguise and spoke with NATE (Manager/GENERAL MANAGER he called himself). I motioned for him to come to the table and he stated who me. He walked over and I explained to him the issue we had experienced. His demeanor and eyes cut me wide open. He had no interest in my well-being nor in providing service. If this is how you treat your customers this is not a place I want to spend my hard-earned dollars. Mr. Nate did NOT pride himself in showing empathy, apologizing for the actions, or trying to make the situation right. He proceeded to be abrasive and degrading. He raised his voice and spoke to me as if I was a child or had just committed a crime. The tone, manners, and posture were very disrespectful and unacceptable. He lied stating he was the GENERAL MANAGER. The integrity, respect, diversity, and being of service are something he did not perform. He showed total disrespect for the customers as well as the company. He displayed a racist attitude and behavior. He didn't hold the excellence to the mission of delivering great food and service. Tonight was very disheartening to see a man in his standard degrade and feel entitled to speak to me in a very abrasive condescending tone. That night he did not create a loyal guest nor provide an outstanding WOW experience. He did not strive to treat us with dignity, respect, honesty, or integrity. I would a follow-up email, or phone call because this is a serious matter. Never had a follow up response from anyine read more

Excellent service at Longhorn tonight. I believe our servers name was Austin. From start to finish it was a five star experience. He did a fabulous job. Our orders were all accurate and our drinks stayed full. The cooks prepared the steaks exactly as ordered. The mashed potatoes tasted fresh. The stuffed mushrooms are always a treat and we devoured two orders of those. The salad was fresh, asparagus was a perfect aldente, and the burger was tender. Our chocolate desert was wonderful too. They did a great job. This chain has been pretty consistent for us. Although I have never written a review for longhorn, this trip deserved some praising on yelp. The restaurant was clean, restrooms were clean, and the staff we came across were friendly as well. A manager thanked us for coming in as we were leaving. Great experience this evening. Thank you Longhorn. We will be back, for sure. read more

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First off, our server Anthony H gets 5 stars. What an attentive server with a warm and welcoming personality. The kitchen staff, not so much. We specifically went there for the onion app. It was soooo over fried, there wasn't any recognizable onion below the breading. Don't waste your $10 on this thing. Next were the pork chops. Way too thin and so over cooked it was like chewing on my shoe. Had to cut into small pieces to keep from choking on the dry meat. My partner got chicken that was over cooked to the point that is was completely dry. The only flavor came from the cheese on it. It seems anything prepped with heat, the kitchen staff is not trained to handle. I'll also add that the restaurant was only half full, so they can't play the busy card as an excuse. read more

Always great food! Great service! Amazing longhorn location! Have never had a bad experience at this location, always staffed well, hardly any wait, and mouth watering steaks and chops! BEST STEAKHOUSE IN SMYRNA read more

LongHorn Steakhouse - Mouth watering Cowboy Pork Chops* - Steakhouses Near Me - Smyrna, Tennessee

Smyrna Tn. June 28, 2024 7-9pm. The food and the server Sebastian were excellent. The problem was that the table next to ours allowed their children to run around in our area. My husband was bumped into by the little boy. Two of the girls fell in the floor almost tripping a passing server. When the manager came around to ask how everything was, we told him what was going on and could he please ask the "parents" of these children to have them sit down. He said he couldn't do that. If the manager is so weak that he can't find a way to nicely request that patrons keep their children under control, so everyone has a pleasant experience, he has no business being in management. read more

July 12 2024 it was my first time and I love everything. The food was amazing and it might take time to get your food but it worth it!!!

What is the deal with this place?!?!? Busy, slow, it doesn't matter - you can never, ever get a drink in less than 15 minutes!

We come here once every two weeks or more. Lol We only keep returning so frequently is because of the amazing service from these 2 ladies Debbie and Christiana. If you come definitely have one of these ladies wait on you. They now just ask if we want our regular meal. This is how amazing they are!! read more

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The worst location out of the entire long horn business!! This is a bad franchise itself. Love longhorn, just don't have anything good to say about this very franchise itself. Service was terrible. As soon as I sat down I was asked if I knew what I want within seconds, instead of asking if I want anything to drink. When I asked what whiskey is available, I was told jack or Seagram's. Not only is that gin but the waitress didn't even bother to look at all. No care given. Then as soon my significant other sat down she got the same thing. "Do you know what you want?" Instead of a hi or can I get you something to drink? I ordered a 9oz Filet and it was smaller than the 6oz sirloin my girl friend ordered. I brought it up to the waiter and she said would you like to talk to the manager? With a attitude and said it loud enough to where everyone around me got quite and started to look and listen. This is absolutely ridiculous and should never be allowed. This was the worst service I had dealt with in years. I do not recommend this place at all. Love long horn, absolutely despise this very location. I make it a point to let it be known. read more

I love the Longhorn in Murfreesboro, but the one in Smyrna has terrible takeout service! The bartender, Christine, is very abrasive and always has an attitude. My latest visit with her insured it would be my last visit at this location. After 5 minutes of standing at the bar... Christine: "Here's a menu." Me: "Oh! I actually already know what I want--" Christine: *scoffs* "Well you're just gonna have to wait." (Christine walks off, helps other patrons for 10 minutes) Christine: "Okay, what do you want?" Me: "A Chocolate Stampede to-go." Christine: "That's all? Why didn't you just tell me that earlier?" Me: "I tried--you told me to wait, and walked off." Christine: "I was JUST kidding!" Just kidding? More like a passive aggressive excuse for having poor customer service skills. read more

We stopped in for lunch. They were not busy at all. Waited 45 minutes for the food we ordered and it never arrived. Got up and left. No reaction from anybody working there. read more

Ok, these 5 stars did not come from.being partial. I love this place. The bartenders, Carrie and Christiana are the BEST hands down. Now, to the food...I have never been dissatisfied. The wings and steaks....OMG! I love it overall and will continue to visit. Great place when you are in Smyrna! I recommend lemon drop martini. read more

LongHorn Steakhouse - Lemon drop martini - Steakhouses Near Me - Smyrna, Tennessee

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We don't have to go out to eat, but when we do Longhorn is one of our first choices! Delicious, friendly, great service. Nice atmosphere