I called to get some information, she wanted the measurements of my screen, but I did not know. I…read morehad taken my screen door previously to somewhere else and they didn't fix it and had no intention of fixing it within a two week wait. I was able to drop off my door between the hours of 10 AM and 3 PM during the week and they literally had my door done in one day. It was a regular size screen door and it was about $103 out the door. No pun intended lol quick service, local service, and authentic. I don't want to fix any screens anytime soon, but if I do, I will go here for all of my window needs.

I needed custom built but affordable screens and storm windows for my historic house. Dan was great…read moreto work with, presenting different options and letting me mix and match aspects to meet my preferences and budget and thoughtfully answering all my questions. He is easy to communicate with and kept me updated on timelines. It is clear Dan is very knowledgeable about historic building techniques and materials and I trust and value his advice as I work toward getting my long-neglected 100+ year old home back into shape. I plan to continue working with him on restoration projects for some of the original windows.

Broke a window before I had even installed it. Worried all night about it. Went in the next morning…read morevery helpful and it will be perfect again in 2 weeks. Very helpful and explained the process to me.

Phenomenal service and expertise from the OGs. This family has been in business for decades and is…read morehighly professional, helpful, and intuitive. I felt like I was besties with Phil within 5 minutes. The staff is the absolute best in the area. They know the products well and do not overstep. If these guys retire, I'm done, too. There is something to be said about personal attention and expertise. No website or AI or newly minted designer holds a candle to these experts.

Went searching for wallpaper for a small accent wall. The big box stores don't carry wallpaper…read moreanymore and forget finding brushes and accessories needed. Found January on the internet and couldn't be happier. A very large selection of books plus loads of wallpaper, borders and tools in stock. Owners were super helpful getting us just what we wanted. Placed the order in the store and Fed Ex delivered exactly what we wanted a couple days later. January offered 40% the retail price which was a pleasant surprise plus they called the morning of delivery day to let us know it was coming. Really nice experience.

I used to go to a different Glass company for years and then they closed a couple of years ago. I…read morestarted coming to Stow glass two years ago and have been nothing but completely thrilled with all the work that I've had done. I've had glass table tops cut and sliding glass door screens replaced always with a friendly smile. They're fast and efficient and do a great job. I won't go anywhere else now that I found them.

The guy on the phone was knowledgeable and helpful. The service and product were great and fast.read more

We had hail damage from the recent storm. They got us in very quickly and the service was GREAT!!!…read moreAshley was wonderful and the other gentleman (sorry I didn't get his name) was kind enough to let us in after hours so our car did not sit out overnight. I will recommend this location to anyone who needs glass repair. Thank you!!!

I had a rental and declined coverage and my regular insurance no glass coverage…read more Got a chip from a Target truck on the freeway and had to take care of it myself before turning the car back in. These guys got me in quickly, were pleasant to deal with and got it done fast and I can barely see where the chip was. Fantastic job! Thank you so much!

AMAZING!!!! I had my 15 year old carpet cleaned and it has…read morenot looked this good in years! I have it professionally cleaned every year since I've lived here, and it was new when it was installed. I used Carpet Pro years ago, and they were great, but I switched to the company my complex recommended because they were cheaper. BIG MISTAKE!!!! Last year I got a "reduced price" cleaning from that suggested company and they were not in my apartment 5 mins!!! The carpet was WET, but not clean!! I have been disappointed for a year. Fast forward to this past Thursday!!!!!! I switched back to Carpet Pro. The CARPET PRO Team came on time. They had a brand-new truck and WHEW... . my carpet looks and smells fabulous!!!!!!!! The tech even got in the corners and the edges of the carpet!!!! When the carpet dried fully, it was sooooo bright!! the fibers were so happy, they perked up!!!! I am amazed!! THANK YOU!!! I will not use anyone else to clean my carpet. THANK YOU! The team was T and T. I can't read the names on my invoice, but please tell them thank you. I am picky!!!!!! They exceeded my expectations.

Dylan was amazing. He worked alone but almost as if he had 3 men with him. He suctioned each room…read moreand I watched him actually go over the areas just to be sure all the water was gone...IT WAS! Thank you Dylan for your amazing service and thank you for restoring our families home!

From start to finish, everything was phenomenal! Nate helped us through the entire process and was…read morea phone call away at any point that we had questions. We are absolutely thrilled with how our deck turned out. Everyone involved was nice and helpful! The job site throughout the process was cleaned up every night. The final deck is amazing; great craftmenship, quality materials ,and exactly what we were imagining. We are so excited to enjoy our time outside with our family. If they are busy and not able to get to your deck this year, there is a reason. They are worth the wait!

I have no idea how they are at building decks, but the way I was treated after applying for a job…read morewould make me run. 1. The appointment was made and confirmed to call me at 1.30 , No call. I thought it was the company calling me so I called them. The girl that answered the company phone said, no I have the wrong number. When I explained she then said oh yes, we are to busy to deal with you, that must have been a recruiter. I'll see if I can get her to call you. I also sent an e mail to the recruiter. 10 minutes later she calls. 15 minutes late. 2. She then starts asking me questions that are on my resume. I asked, do you have my resume? she said yes, so I said, did you even look at it. Duh. I doubt she did. Again more questions already answered on resume. 3. Since I started my own deck business and did it all, sales and the construction, for over 40 years, it seems to me it should be clear I can sell decks. 4. It seemed to me she was searching to think of questions to ask me. Then asking questions about something I had just explained. Or asking the same questions in a different way. 5. She asked about my tech skills and I explained I had been building websites since 1999 so I would say 10 out of 10. 6. She then asked if can I design and build excel spreadsheets from scratch. Why would a deck salesman with over 40 years experience need to do that. 7. A few more stupid questions led me to say, "You know what, based on my experience with you I no longer am interested in Klassic anything. Probably dogged a bullet. What is funny, they claim they been in business since 1996, thousands of decks, yet I never heard of them. The Cleveland BBB says they have NO REVIEWS. So I looked them up on the Ohio Business website. Their first company name was Custom Decks Inc. Why change names? Changed the name in 2013. So been doing business as Klassic for 11 years, not 30 years. Read Elle S. review You probably also dogged a bullet. re=posted Cant say if they build nice decks, or not. What I can say is that I contacted them on Thursday May 29. Had to call again next day due to no contact. Nate came out on Friday May 30. Went through the whole ordeal of measuring out the deck and laying it out on graph paper. Said he might have a quote to me by email that night, but more likely Monday June 3rd. Called back on Wednesday June 5th to say I had net yet received a quote via email. Later Nate texted me to say that at this point in the season they are too busy to take on a deck that big. Why didnt he just say that when he came out instead of wasting my time and his for that matter. My guess is they were not interested in doing a wood deck. Not everyone wants plastic decks. Communication is not that great. Leaving people waiting is VERY, VERY DISRESPECTFUL and not a sign of a good business person.