Waited some weeks post service to make sure the efforts were successful and I must say, BRAVO! I…read morehaven't seen one water bug since. They came and filled every hole (even the one in the hallway!!!!) which I appreciate so much. And they were CLEAN. As someone with OCD, I literally hate anyone coming in my apt for any reason, and once they leave I can't wait to clean up. Well, there was literally NOTHING to clean up! They made sure their shoes were covered in plastic and left absolutely no debris anywhere. Will call them back if I ever need a follow up. Booked the service because management barely sends a pest service and my neighbors recommended VJ and now so do I! Nice, clean, quick and effective. Thanks VJ,

Virgilio of VJ Pest Management Epitomized what Excellent Service should look like…read more We recently noticed German roaches in our kitchen (disgusting), I purchased the baits etc. but a friend told me not to waste time and call a professional before it gets worse. I googled exterminators in my neighborhood. VJ Pest Management had great ratings and the reviews were days or weeks old not years old. Also, he answered his call, not like some businesses that you leave a message and hear back a day or days later. Day of my appointment Virgilio came on time, and he was extremely polite and respectful of our home. You know he's a good man because my chihuahua didn't bark at him not once. Ha ha ha. Anyway, he pulled away my stove treated all the nooks and crannies, he was extremely thorough. He took his time and used different products. At the end of my appointment he gave me a few pointers on what not to do going forward. His fee was also very reasonable. I would 100% hire him back in the future. I actually took some of his cards to give to my neighbors (landlords) because he is a professional. Thank You!

DO NOT hire this company for extermination unless you want to waste $2000…read more The person who came to exterminate showed up with just a plastic spray bottle, no tank with hose for directed spray along floorboards and crevices. They ruined an antique piece of our furniture with random, reckless spray from the bottle, and were belligerent and impossible to deal with. They also did not get rid of the bedbug issue.

Their fumigation practices were improper and inconvenient. I was forced to stay out of my apartment…read moreway over the estimated time due to someone else's infestation.

Don't Fear : Rich will be there!…read more My wife had developed a recurring painful and itchy series of welts with no known cause. It was her dermatologist who asked if we could have bed bugs?!? We were caught off guard: No way- Learning that you have Bed Bugs is gross and we were scared. We didn't know anyone who had been through this ordeal. We went online and found the this company. The web site design also made an impression: clean , neat and credible . Within minutes of my panicked phone call Rich call back and responded with: "It's going to be ok." If you're ( unfortunately) reading these reviews , you will appreciate how important these words are. I learned that being a New York Survivor of Bed Bugs is neither an exclusive nor a shameful club. The prep list given to us by our building's pest control company was very long and beyond daunting. There was no way in hell we could have done the prep on our own. Rich and his crew arrived the next morning and got to work. He walked us you through each step of the extermination prep and after- prep process. He was also available to our family throughout the weekend should we have questions or just felt freaked out and needed extra reassurance. His Team is a well oiled machine. They handled our home , including fragile pieces of art work, china, clothing , everything: carefully and with respect. They work fast. The price is fair given the services that they provide.

Rich is a literal life saver!!! Such an honest and selfless man who really cares about his…read morecustomers. TLDR: Like many other reviews here, we did not end up using Rich's services because he told us we did not actually need them. We were being swindled by other bed bug services telling us we had an infestation, and Rich helped us realize we were bed bug free even though it meant losing our business. After noticing a few bites, we had a canine inspection from a provider of our building's choice. The inspection was positive, ruling that we had bed bugs. However, the inspection lasted less than 10 minutes and the canine handler didn't attempt any visual inspection of the areas that the dog alerted. We then reached out to Rich to help us prep for treatment. He insisted on an in-person assessment before accepting the job. When he visited our apartment, he visually inspected all areas where the canine had alerted. Since he did not see any visual evidence of bed bugs, he informed us that he was skeptical of any infestation and recommended that we get a second canine inspection before proceeding with treatment. He connected us with his trusted colleague John Downey at Pest Pro Inc. who arranged for Eric Miller to come do a second canine inspection. Eric and his canine came and performed an inspection lasting 40 minutes. Eric's dog never alerted after being taken around the entire apartment multiple times. Eric also performed a thorough visual inspection, completely taking apart our couch and bed to do so. Eric concluded that we absolutely did not have bed bugs and that my bites were likely from dust mites - a common and unconcerning thing in NYC that does not require extermination of any kind. Thank you Rich!!!!

My wife signed up for $4100 worth of service after they said they said the canine found bed bug…read morepresence in 4 rooms. A few days later, Orkin gave us close to an hours of human service. Their finding: no sign of bed bug presence. Their fee: $125. There may be something to a canine inspection, if they are well-trained, but if you get a report of bed bug presence, take a deep breath and get a second opinion. There seems to be an inherent conflict between a company doing only a canine inspection and then proceeding to exterminate. They likely should give a caveat that such inspections are not fool-proof and suggest you get an independependent analysis. Orkin is most professional and clearly their inspectors are well-trained. I don't get the same feeling about this establishment. Our home was in panic mode after the first inspection. That all ended when Orkin came out.

Spoke to Frank today about a potential bed bug issue. He was extremely professional and honest in…read morehis evaluation. I would 100% recommend NY Bed Bug Dogs.

We've been having issues with something that is biting us in bed. Already had 2 inspectors come and…read moresearch our apartment to find nothing. Scott spoke to us on the phone for 20 minutes and gave us advice on how he would recommend trying to solve the problem. At no point did he push us to try and buy any services. Rather he told us to try some prevention methods and to monitor the situation. We didn't technically use his service, but his honest and candid take in talking to us means we will reach out to him if nothing gets better

First off, I didn't do business with this company, because they refused to come out to the…read moreRockaways in south Queens, despite the website saying they delivered to Queens, and that they are "Serving NYC & Tri-State Area". That was annoying, but what really got to me was that the same person has multiple websites with multiple business names, and multiple phone numbers, all of which lead to him - so I wasted my time researching websites and calling not just once, but three times to different numbers only to go through to the same unpleasant man who could not help me. Seems sketchy to me. So, to save others time, this is the same business as NYC K9 Services Packtite Rentals (www.nyck9services.com) and Cerebrus Environmental Services Packtite Rentals (www.newyorkbedbugremoval.com). On the third call, he tells me he's "the only person in town who rents Packtites" so I was out of luck. I can tell you he is NOT the only person who rents Packtites, and the person I ended up going with was pleasant, helpful, and was able to deliver to the Rockaways.

I wanted to love this service and when I first spoke to a representative, all seemed to be going…read morewell. I came back from a trip and thought I potentially could have been exposed. Being 8 months pregnant I wanted to be sure to take all preventative measures. This company rescheduled my pickup 3 different times, which was starting to defeat the purpose as I wanted my luggage treated asap to avoid bringing anything into my home. Finally they came to pick up but I was at work. The luggage( hard shell) was outside the house in contractor bags, under the siding of my house. I just received all my belongings back and there is a bunch of clothes completely ruined with black and blue smudges on it. When contacting the company, they are saying it must be from when I left them outside because it was raining, there was no water on the bags, and I guess when the person treated these items, no one saw any of these stains ? I spent 288 dollars for a service that essentially just ruined my items. I'm highly disappointed.

I unfortunately was hit with bed bugs late last year. It's completely debilitating and you just…read morewant the nightmare to end. To make the process as easy as possible for myself, I hired Bed Bug Laundry NYC to take care of my laundry for me. At first glance I thought it possibly was a scam, but I read reviews on yelp and knew it was a legit company. I was just taken aback by the website and scheduling process. When you call or text the phone number on the website you are met with Chris. He handles all the scheduling. Chris was able to help me schedule my clothing pick up and delivery. They have a process of picking up your clothes, but there is a detailed instructions packet to can answer any of your questions. The great thing about this service is that they will store your clothes for 60 days free of charge which is so helpful during the treatment process. Really glad that I chose Bed Bug Laundry to help me with this process. I definitely recommend! My only issue is that I feel like there should be a little bit more of a formal process, for example a confirmation text about your scheduled pickup/delivery. I just had to call Chris, which is fine, but he's busy and gets so many call everyday, so it's easy for things to slip sometimes. Regardless so thankful for them!

They were a life saver! And so friendly and easy to work with. Thanks especially to Jeff and…read moreMadeline. They were so helpful.

Jeff and his team at A3 have helped us out two separate times with heat treatment for unwanted…read morebedbugs (four years apart). He provides a great warranty and focuses on each of his clients. I am now on a coop board and would enlist A3 again were our community to need his services. We are also advocates for heat treatment generally. It was less painful than the spray treatment and worked when spray wasn't effective in our walls. If you're thinking about going cheaply, just consider that it make take a few tries and will definitely impact your life for a longer period than heat. Last point - this experience can be horrifying. Jeff also helped us cope. Since he has seen it so many times he provides great perspective. He is trustworthy and kind, and that helped us so much.

I highly recommend Wharton Exterminating service. Michael was super helpful he listened to all of…read moremy concerns and answered all of my questions (I had a lot). He was extremely thorough while assessing my house. He is professional and trustworthy. He returned to my house for a follow up. And scheduling with him was super easy. If you're having issues look no further.

Our church has been working with Wharton Exterminating Services for many years. During this time we…read morecan attest that they provide prompt response to calls and request for service. Their pricing is competitive, buy fair and reasonable. The quality of their work is superior to any other company we have worked with in the past. I highly recommended Wharton Exterminating to address all extermination needs. In fact, we recommend them to our members and other churches and organizations. They have all expressed satisfaction with the work they received.