First time we called Mr.Santiago we were desperate for a serious health hazard, RATS.I had called…read morethree different exterminators who came, inspected , charged and said the problem was taken care of.They of course lied through their teeth.Then by slim chance we found Jose, and to say he was a life saver would be an understatement.He came and explained fully what the condition was and how it could be corrected.After the treatment, rats were gone and my tenants were happy and safe.Jose is always professional, respectable and very informative when doing his work.He will gladly answer questions that you or tenants may have about on going work.My only regret is not finding Jose sooner.But now that we are steady customers, we refuse to go to another exterminator.Tell me where you can go to find professionalism, respect and reliability,right here.Try the rest but appreciate the best. 06/19/2020 Have been a steady customer with Caution Pest control for a few years now.To say the Mr.Santiago is very professional, honest and very effective would be an understatement.When you find someone who is professional and honest like Mr.Santiago you are so appreciative.I have had bad experiences with more then a few exterminators.Using poor quality poison, not showing up, over charging you for numerous visits.Like I stated I had a rat condition that Caution handled immediately.No dishonesty, no baloney,no tricks.Handled the condition and corrected it to make sure it never happened again.Trust me you can try the rest.But in the end you deserve the best.Caution Pest control and Mr.Santiago are just that.

It's been less than a week since Jose had come to the rescue and I am already seeing HUGE results!…read moreSince the first phone call with Liz, I could tell Caution Pest Control was the right choice for me and my husband. Our apartment, which had roaches, had started as a small problem that had grown over the past few months. Liz and Jose educated me on how roaches live, what they eat, how certain products can even create more of a mess! Jose walked me through the entire process and showed me everything he was doing. He even showed me where these sneaky little suckers were living and things to look out for. Liz even called to check up on everything and see how progress was going. After Jose left, the next morning we were already seeing results! I'm extremely pleased with Caution Pest Control and have faith this issue is fixed finally!

Ace Bedbug Exterminating was by far and away the easiest bed bug exterminator to deal with and most…read morereasonable price I got when my bed bug issue cropped up about a year ago. It was a Sunday night when I felt something crawling on my leg while sitting on my couch, and I grabbed at my leg. When I opened my hand it revealed something that looked like a bed bug, and indeed it was. While our infestation was minimal (we saw 2 bedbugs in 2 weeks of visually monitoring and a canine inspection confirmed it was only in 2 rooms), the estimates I was getting to resolve the issue in my 3 bedroom home were astronomical. A competitor quoted me $6,000+ for a heat treatment which carried no guarantee on it. And the reality of it is, all you need are a few eggs to survive the heat, and you have to start the removal process all over again. Additionally, they suggested a separate treatment with vikane gas, which as it turns out, can be harmful to people if used to treat older furniture. I think that would have been an extra $2K between the gas a truck rental or so. And then we also would have had to remove personal items from the bedrooms, etc. The competitor was happy to refer me to a mover to get the items out of the room. I think that estimate was another $1600 or so. When I called Luis at Ace, he was able to give me a ballpark estimate over the phone and confirmed it with a free-estimate in-person. It was less than half the price of the $6K estimate from the competitor... But the Ace service included a guarantee. Another one of Ace's competitors wanted to charge me something like $150 for an in-person estimate. Horrible. Ace uses the Aprehend bed bug treatment, which is basically an amazing science-based bio-weapon that is only harmful to the bugs. The bed bugs crawl through the invisible film left by the treatment, but it doesn't kill them instantly. Instead it clings to them, they bring it back to the nest, and it's there at the treatment spreads through the colony and begins breaking down the bed bugs' from the outside in. Ace's competitor that quoted me $6K+ for the heat treatment also lost points because they bad-mouthed the Aprehend treatment when I asked them about it. They said it was oily, messy and would leave a residue and mess. Maybe that happens with amateur exterminators, but that was not my experience. After Luis left, I inspected everywhere he was supposed to spray and there was no visible trace of the Aprehend. Suffice it to say it has been a year, and we have not seen a beg bug since. In addition to treating my home, Luis treated my car with another product called CrossFire (the Aprehend would not have survived in the heat of the car). Additionally at the time, my father was living with me and he was a chair-bound dementia patient, which would have made treating the house a major challenge if not for Luis' kindness. Luis came and treated the house on the first day, and we isolated my Dad in his room for about 3 hours. Then, the next day, Luis came back and treated my Dad's room at no extra charge. What can you say about someone like that, other than to know there are good people in the world who will go above and beyond in difficult circumstances. The problem with bed bugs are the exterminators. Most of them are bottom feeders who are looking to sell and upsell you on expensive treatments that carry no promise of success. That's not the case, thanks to Ace's guarantee. Dealing with bed bugs has been the one of the worst experiences of my life. But it's not the bugs. They're actually easy to get rid of and more of an inconvenience, as they are harmless and unlike, say mosquitoes, which actually carry and spread disease. But Luis was not only a great exterminator, but very kind in going above and beyond given my Dad's situation. Thanks Luis!

Louis was a pleasure to deal with. He delivered when and how he represented. Hope I never have to…read moredeal with bed bugs ever again. But if I do, I know who to turn to. I have no problem recommending his services.

The service from this company has gone beyond my expectations. We had a severe pest problem in our…read morechurch and parsonage. After being given the runaround by several companies, I found Quality. This gentleman goes over and beyond to get the job done. His prices are very reasonable. I appreciate that on a personal note when my daughter needed an emergency pest treatment, he appeared like a super hero. You will not be disappointed in this company and he is very knowledgeable about all those critters we hate!

Luis was called by a neighbor for a yellow jacket problem..We asked him to inspect our property…read moreand he did not charge.....we do have a woods in front so we have some flying around..I worry because we did have a nest two years ago.. Luis said that all was clear he did not charge to inspect.. We got his card because he was very respectful , helpful and professional. it is reassuring to know we have a reliable person to call in case we do see activity. I am petrified of yellow jackets and wasps.

THE BEST SERVICE EVER!…read more I spoke with Jose on Saturday morning, thanks to finding him here and by Saturday afternoon, he was at the premises, and took care of the issues we had problems with in a professional and efficient manner. I was EXTREMELY HAPPY with his service. He was reassuring that the issue could be resolved and he was on the money in terms of what the problem was. He had a great sense of humor and was kind and respectful to us all, and selected products which would not adversely affect our health. I would use him again ANY TIME and happily write this review.

I needed to utilize this service for an issue that I was having and decided to call them based on…read moreprevious Yelp reviews that I had read. I was certainly not disappointed. I was so pleased with the promptness, professionalism, and knowledge on addressing the issue. I was also very happy to know that Isaiah was thorough in assessing the issue and finding its root cause. He even came back one month later for a complimentary follow-up inspection. I would certainly recommend this divine business without hesitation!

Knowledgeable, courteous, reliable. What more is there to say,? Divine quickly analyzed our…read moreproblem, recommended a remedy, performed the needed service and took care of our problem. Just as important (to me) there was never even a hint of upselling or recommending unnecessary services. Could not more strongly recommend Divine!!

I saw the wonderful reviews on Yelp and decided to call TD Pest Control for a flea problem I was…read morehaving. I spoke with Meriam and she was so kind and easy to talk to. She quoted me a very fair price which included an inspection and two visits. Tommy came out a few days later and explained what he was going to do and that I would need to remove my cats for several hours. He was so pleasant and super knowledgeable. He also offered advice on what I could do to help the situation. He arrived the first day and was very thorough. He came back two weeks later and did a second treatment. Meriam reached out to let me know that they would be in touch in a few weeks for an update. They really go above and beyond. I highly recommend TD Pest control for any pest issue you might have. They are honest, fair, knowledgeable, trustworthy, and kind. So glad I checked Yelp!

TD Pest Control is my go to for everything. The guys are great, super professional and get the job…read moredone right. Highly recommend. I've had their help for ants, mice and those little moths. Can't say enough good things about them. Look no further :)

5 Stars ! Best ExterminatorI had a HUGE roach problem and they came right out and took care of it…read more I haven't seen a bug since! Fast, friendly, and affordable. Highly recommend!

Wonderful company and experience! Don was incredibly knowledgeable and very efficient. During our…read morefirst (free) termite inspection, he told us what we would need and took the time to explain WHY; I didn't feel like I was being sold a product or service - it was "just the facts." (I should mention that I also received a free inspection from a big, national termite exterminating competitor company, who gave me the standard sales pitch with no context. Not only was ACE less expensive, they also gave me a better service guarantee with regard to monitoring and future treatments!) When ACE came to install the products we needed, Don and his co-worker got right down to business, and were speedy and thorough. I definitely plan on using them again for my future bug needs (though we hope not to have any)! (FYI, I believe they are Black-owned, in case you have an interest in supporting Black businesses. However, MOST importantly, you should hire them because they are EXCELLENT.)

Ok how about this sleazy business! These guy's were hired to provide exterminating services and…read morethey believe that all they have to do is show up to get paid. Never providing the services that they were hired for. Then when you try disputing the charges and they threaten you with promises of court proceedings and collection agencies that they will effectively try to ruin your credit and credibility if you don't pay them. I just had one such encounter with them. Totally unprofessional and inflammatory. Warning proceed with caution. If you own multiple dwelling units I would recommend you hire another company that will be able to provide you and your tenants professional exterminating services that you are confident that you will receive.

I had a roach problem upon moving into my new apartment. I called R&R pest control and they were…read moreat my home the next business day. Bobby came and he told me not to worry and told me my roach problem would be completely under control within 2-3 visits. He kept his word. He was very courteous and friendly. Because of his service, I have decided to maintain a monthly service to make sure I never have this problem again. I highly recommend this company