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    Bugsy's Exterminating

    5.0 (1 review)
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    Orkin

    Orkin

    3.8
    (6 reviews)

    This is how a pest control company should treat their clients.. Two technicians came to the house…read moreand did a very thorough inspection. They were derailed and I appreciate that they valued my property and business. Thanks Gents!

    I think the photo's speak volumes about what the Service Manager did to my backyard lawn when he…read moremixed up a special formula to treat the Dove Weeds. This problem has been going on since 7/27/23, over 4 months! His mixture has killed everything! Don't know if it will ever come back. The Manager was out again to personally treat my lawn on 11/18 and stated he would be in touch with me monthly to keep me updated on the progress. Coincidentally on 12/11, I received a form letter from the Orkin Regional Manager stating that my account has been "transitioned" to TruGreen and to contact them with any concerns. Upon receiving the letter I immediately contacted the Service Manager and left a voicemail for him to return my call. Haven't received a call back as of this posting. They literally dumped my problem onto someone else's lap. This is a problem the Service Manager assured me would be taken care of. Come to find out all along it was lip service. In short I had a beautiful plush, green lawn which is now burnt in spots. I'm thinking it would have been better leaving the Dove Weed alone, at least it was green. I WOULD NOT RECOMMEND ORKIN TO ANYONE! I've contacted several consumer advocate organizations in the hopes they can offer me some help.

    Pioneer Pest Services

    Pioneer Pest Services

    2.5
    (15 reviews)

    We have used Pioneer for about a year for both our lawn and indoor services. We have used several…read moreother companies in the past and with out a doubt my lawn has never looked so good. I often get compliments on how great my grass looks and it is definitely thanks to Pioneer. Our indoor service is ok and I would say it's comparable to others we have used. Overall I would highly recommend Pioneer.

    CUSTOMER CARE AND SERVICE IS TERRIBLE…read more First, I'll start this review by explaining when the issues started. I have been a customer with pioneer since I bought my house in 2022 in Deland. I paid for both the pest control and lawn care from them. They were great until this year. First, my lawn was starting to die in several areas to which they suggested having an irrigation technician come out and look at my sprinkler system. I agreed and the tech came out and suggested a solution and I agreed and paid for it. This did not remedy my lawn so I contacted them again. I was explained that the old technician that was working on my lawn was fired for doing improper treatments. I addressed this with the company in February / March and then asked about cancelling my lawn service since my lawn was dying anyways. They asked if it would be ok to have a manager come out and talk with me to which I agreed. One gentleman's name was Eddie and I did not get the other one's name. Eddie made an agreement with me to come out and replace all the heads in my sprinkler system along with fixing a sprinkler head that was not fixed back when I paid for it to be fixed. He then said that the lawn technician would come out and do a treatment and they assured me that they would get my lawn back in working order. It is now July and I have not received any contact from the company. I have called on 4 different occasions and left a message for a manager to contact me. I have also wrote a few emails that was only answered once with "I'll look into it and get back with you." Since the start of this they just stopped showing up and have not tried to reach out. This is very disappointing because the company has been great up until an issue was addressed and their answer to customer service was to just ignore the customer and hopefully they go away. I would like to add that I was professional and polite with them through all of this and never once gave them an issue. But if this is how a company deals with a problem then I think everyone else should know. I do not recommend using this company.

    ABC Home & Commercial Services

    ABC Home & Commercial Services

    5.0
    (6 reviews)

    I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

    I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

    Bugsy's Exterminating - pest_control - Updated July 2026

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