I came along with my husband-- bearing a long list of issues to present to the doctor…read more He usually sees a provider who I not an md whom he refers to as doctor sandy, but due to some paperwork requirements this appointment was with the MD, Ravi Ramanathan. They were backed up and I have extreme sensory issues. I waited as long as I could under the fluorescent lights with David. About an hour. Finally just after trying to open the inoperable window and before bashing my body against the walls I decided to leave... but the Doctor was standing in the hall and said "I'll be in there next!" I waited. He was with us in under a minute and graciously apologetic. I blurted out that I have sensory issues and the room was difficult for me-- and he reached up and turned off the offending fluorescents! "Is that better?" I suddenly felt as if David was in good hands and not wanting to bleed focus from him, I am currently waiting in the car.

Maribel was amazing ! So helpful and was able to assist me quickly and efficiently! I appreciate…read moreher professionalism and patience when it came to my problem. Thank you for making my experience positive and for being so friendly. I definitely appreciate her :)

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

Patients beware! This is the worst office ever! The staff (Kiley) is RUDE! It's been a MONTH the…read moreMedical Supply Co. has been requesting that Kiley fax Primary Dr. Nina Stefanova's standard written order & records from visit so we can get the patients abdominal binder! 2 fax's & 2 VM's 10/8, 10/15, 10/22 all gone ignored! I called & Dr's staff refused to allow me to speak with Dr. or N.P. "She's too busy" "She's with patients." "She's not here." They also refused to take messages for Dr. to return my calls. This is totally unacceptable that this Dr's staff is not doing their job when they are billing ins. co's and being paid alot of money for ofc. visits when they refuse to follow through with patients prescriptions and medical supplies! WE WILL BE LOOKING FOR A NEW PRIMARY DR.!!!

On January 19, 2026, my wife and I visited Quest Diagnostics - North Decatur for a blood test. We…read morehad also been there the previous day. From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth. The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, "Miss Melanie is truly a wonderful person." My wife said, "The lady who helped me was also very kind." A few days earlier, another lady who assisted us looked very much like Miss Melanie's sister -- she, too, was incredibly helpful and caring. After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future. Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics - North Decatur team for their excellent service and kindness. ________________________________________ ________________________________________

As for first time living in Vegas, have decent insurance I found a really good doctor! This is…read morethe place! Dr Kelly and her the rest of the super cool and awesome crew were super attentive. The office is always so nice and cheery, and cold but bring a sweater haha. Dr Kelly listened to my issues and we basically marked down every variable we could to solve any health problems. I love this team and highly recommend new patients to come here!

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

The staff are super attentive and thoughtful to your medical care. Janet the receptionist is…read moreamazing in making sure you get through the check in process quickly. Dr. Sharma is one of the best doctors I have ever met. Dr. Sharma not only is very thorough but also is down to earth to make sure you're comfortable. So if you are tired of the fast pace doctors and want a down to earth family doctor this is the place. They also have a medical beauty spot next door for your Botox and lip injections. This truly is your one stop medical service.

He is a wonderful Dr I highly recommend. He knew what was…read morewrong on the 1st visit. I had seen several Doctors prior that got it wrong. So glad I found him.

My name LEONA D. -S. I been seeing Dr.Licata for over 40 years. He had been my primary over half…read moremy lifetime and he had been great with my medical care. Words just can't express the wonderful and informative service that he had provided in my health care. The staff in the front and back our just wonderful, patience, understanding and professional. Forget the five stars and increase to a TEN stars. To me it's more like family. I have recommended my family and friends to him in which they all liked him and his staff. Much love to them and God bless the angels at work.

Receptionist ladies have amazing customer service and helpful…read more I highly recommend this Urgent Care place!

As a nursing student, I understand that no medical facility is perfect but this clinic was…read moreincredibly unprofessional and disorganized from start to finish. I scheduled an appointment for a physical and a 10-panel drug test required by my nursing program. Several fellow students recommended this place because they bill insurance directly, which helps when trying to manage multiple school-related expenses. Unfortunately, the experience was not worth the convenience. When I arrived, I was the only patient in the waiting area, yet I was ignored for over five minutes while the front desk staff continued a personal phone conversation. My appointment was at 2:25 PM, and I waited for almost two hours without being seen or given any updates. It wasn't until I said I had to leave due to another obligation that I was finally told the doctor was still out on lunch, something they failed to mention when I checked in. The facility itself is visibly run-down, the supplies look outdated, and the environment felt unprofessional and chaotic. The back office staff seemed visibly unhappy and disengaged, which only added to the discomfort of the experience. Before I left, I returned to the front desk to confirm that my insurance would not be billed since I was never seen by the doctor. I asked calmly and respectfully, explaining that I would be contacting my insurance to make sure the visit wasn't processed. The response I received was shocking and entirely inappropriate. The front desk staff member (whose name I did not catch) but I will attach a picture of her in the review she than replied, "You shouldn't be so picky -- you have Medicaid. You need to remember that." That kind of comment is not only offensive but discriminatory. Insurance status should never determine how someone is treated in a healthcare setting. Medicaid is legitimate health coverage, and providers are compensated accordingly. I have the same right to professional, respectful care as anyone else, regardless of the insurance I carry. If this clinic has an issue with Medicaid patients, they should not be in-network. I recorded part of the interaction and immediately contacted my insurance provider to file a formal complaint. I was informed that an investigation will be initiated. Medicaid does not tolerate providers who treat patients unfairly based on their coverage. In hindsight, I would have rather paid out-of-pocket at a reputable urgent care like CareNow for a far better experience. I do not recommend this facility to anyone, especially students or individuals expecting timely, respectful, and ethical care.

I have been a patient of Dr.Hsaio for over 20 years. She is one of the best doctors out there very…read moreunderstanding and caring I'm so lucky to have her as my primary care physician.

This is the best doctor and office I've ever had in my life. I've been going to this office to see…read moreDr. Hsiao since I was 23 years old and I am now 40. Their service and intimate care for their patients are unparalleled to any other in the valley. There's a reason why they have been accepting fewer new patients. It's because their current ones don't ever leave. The doctors truly care about your well-being and that is consistent down to the nurses and staff. The staff has been there for many years and have come to know their patients very closely. Alejandra has been so helpful in my medical endeavors through these years. From insurance to pharmacy, paperwork issues, health questions, you name it. This office has become an essential part of my life. I see them at least every 3 months on a routine basis. Knowing that I can rely on them has made my life that much easier. 5 stars don't cut it when I consider what they have done for me, in my 20s, 30s and now I'm in my 40s. Thank you guys for all that you do!

I am a retired family physician; and have been Dr Wu's patient for over 10 years. I have the utmost…read moreconfidence in her medical judgement.

I have been seeing Dr. Wu for a few years now. I don't have crazy medical problems, so this is…read morespeaking from someone who just goes for yearly check ups. Never had issues with office staff & I feel like Dr. Wu and her NP Anna are amazing. They both seem very thorough in comparison to a few other doctors I have seen. As for referrals...I feel like in general vegas uses an online referral system and it's not perfect when they send them out. A simple call / text to the office and they were able to fix it. I don't complain about wait times...I feel like I am never waiting in the office that long. Plus the whole valley is pretty much like that. I would rather wait a little longer and spend as much time I need with the Dr. as well. I highly recommend her office.