Came in to use some gift cards and get a couple mini stuffies for gifts and the cashier was super helpful in answering questions and explaining some of the newer animals that you all have on display. Love this store and the joy that it brings to our littles and can't wait to bring our youngest back to celebrate his birthday! read more

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Overpriced for what you get. The prices of the toys themselves is too much, $36 just for the shell itself. The one my niece picked didn't even fit in clothes, they charged another $8 just for a sound, came out to $48 altogether for just that. We didn't even get the doll any clothes; they didn't do the birth certificate part I remember doing when I was a kid, and didn't even get the special build a bear box they're supposed to go home in that I also remember from my childhood. I could've gone to target and paid 1/3 the price for the same thing. What exactly did I pay for? We didn't get the build a bear experience.. read more

Love love love the build a bear experience! It's sweet, and loving. The staff is always ready to engage with our kiddos . We've made two different bears at two different times and highly enjoyed both experiences. Store is clean and easy to maneuver through. Tons of selections to choose from. Staff is attentive, kind, and truly make the whole experience. Pricing well worth it and quality of stuffy is top notch read more

Build-A-Bear Workshop - Toy Stores Near Me - Temecula, California

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Thank you to the BAB staff for making my girlfriend's experience getting her first BAB a memorable one! Never too old to get one(We're 20 & 21 BTW LOLLL!!) read more

Build-A-Bear Workshop - Bidoof coming home with us! - Toy Stores Near Me - Temecula, California

What's not to like about the Build-A-Bear Workshop! Especially the location at Temecula Mall where Mindy works! She made my experience such a great one with her energy, and knowledge about everything I had questions for! I brought in an Angel Bear online exclusive and she helped me make it special and personal for my girl. She even helped me pick out accessories. I thought I had a good idea myself but she definitely made it a tad bit better (can't giver her all the credit). Come to think of it, she might have been the manager and just teaching her coworkers how it's done! It can be expensive but if you know what you want it's priceless and such a worth it value. Overall I think I spent about $60-$75 read more

Build-A-Bear Workshop - Stuffed Bear for the lady of my life!! #SPG - Toy Stores Near Me - Temecula, California

Visited Build-A-Bear Temecula store for a switch of the recoded message device in my son's chase dog. It's a really neat add on feature that the company offers so the kids can hear a special message. It's really great so they can hear my voice when I'm not with them. Natalie and Mindy were great in replacing the device. My son wore out the battery because he presses it a lot. Thank you and appreciate you being in our community! read more

I just have to leave a review for this location that if Vanessa is on duty as a manager don't even try to shop. She won't even acknowledge you or tell you if it'll be a moment to help. She just ignores you and doesn't even have a good attitude towards her team. Vanessa is the worst look this store could get. read more

My eyes didn't know where to look first. Amazing selection of animals and the clothes. Very friendly staff, my friend had a great birthday read more

Build-A-Bear Workshop - Toy Stores Near Me - Temecula, California

Recently went here today and was completely in shock on how a manager would treat an employee. I was just minding my own business and was going to ask an employee for help when a manager I think her name was Mindy came out and started telling her off about something she had done. It is completely unprofessional for a manager to come out talking to an employee like she has no idea what she is doing. Especially Infront of the customers! The situation should have been delt with privately or away from where the customers can see. Completely unprofessional. read more

I recently reunited with my first and favorite plush, my 2009 Hello Kitty Build a Bear and Today I took her in for my birthday and the staff was soo cute and nice! They re-stuffed her and I added the strawberry scent . I really wanted to combat boots and they didn't have any in stock but they gave me the pair right off the froggy mannequin! They also gave me a cub condo upon request. They were so nice that they even complimented the outfit I made for my furry friend! Will be coming back soon! read more

Build-A-Bear Workshop - My 2009 Hello Kitty Build a Bear - Toy Stores Near Me - Temecula, California

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It depends on the employee. Kassie does not make the children feel their bear is special. She rushes through the Heart ceremony way to fast. Chris ., on the other hand, takes his time and makes each child feel special. 5 stars for Mr. Chris Dr. Young read more

I ended up here because I promised my daughter a My Little Pony stuffed animal. She has been such a trooper when she was in the hospital and being such a good girl! As we entered, we were greeted by a nice guy. He helped us out. My daughter already picked out her stuffed animal. She picked out Song Bird from My Little Pony. The nice young lady stuffed her animal. I purchased a song to put inside. All the other accessories add up when at the register. I think I paid like $50 but it was worth it for my daughter. They had a special for 2 for $35 and it was only on certain ones. A good deal for those but again I'm sure it adds up with all the extras. Clothes are sold separately. Cute stuffed animals in here. You also print out a birth certificate for your new stuffed animal. The inside was nice and clean. Cool place for the kids. read more

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Brought my daughters here for their birthday & the two female employees were very sweet & made it a great experience for our kids! Thank you guys so much! read more

We just drove an hour up here for my 3 year olds birthday, the family before us got a whole ceremony and extras, hearts, and things to put inside, the lady who helped us sewed up with bear in one minute, offering nothing extra or special, what a waste. Feels sad when you have a precious child who is being ripped off. read more

Took my daughter today for her birthday, she made a rabbit she was crabby from just waking up and wasn't very active. The gentlemen working was amazing he talked to her and eventually she started talking to Him. Great job with interacting with her. We had a great experience! read more

Very cute idea of building a stuffed animal for your kids and making it an experience. What bothers me is that everything is nickeled and dime. There's a sound option and a scent option, dressing option and accessories option. The cost of my friend's son's stuffed animal and my daughter's bear came to $85 for two stuffed animals. A bit steep considering it's just for stuffed animals, but it's the extras that get you, not the stuffed animal itself. They know how to get to your kids to want to get the clothing and accessories and that's where you'll be expecting to pay $50+ for. This location is a bit smaller than other locations I've been to but considering this was for my daughter's birthday gift, I figured, why not? Time to make the most out of it and let her have her moment. read more

The idea at Build-A-Bear is pretty awesome... you can literally build a bear for anyone and almost any occasion! Sounds, sooo many clothes, and all for a decent price. You can build a custom and personal bear for about $30 - $50 depending on how creative you want to get. This Temecula store in particular I think is a little smaller than a few other ones I've seen and been to, but the staff is very helpful if it's your first time! read more

Build-A-Bear Workshop - Toy Stores Near Me - Temecula, California

I went in yesterday around 4pm with my daughter to build her a bear for her 10th birthday and I was very disappointed with the service and experience we had. When we first walked in we were not greeted what so ever and mind you, we were the only two customers there. The two employees at the counter were so busy talking to one another that we were never acknowledged. It was as if we weren't there. We walked around and picked things out and only assumed what the process was supposed to be like because no one was assisting us. About 15 - 20 min later my daughter went up to the counter to ask a question because again, no one was assisting us and her question was answered then they went right back to talking. Shortly after, another employee walked in to start his shift and he was the one who assisted us and made my daughters bear. I am very grateful to that employee for engaging with my daughter and making her experience better. For spending almost $100 this is not how the service should be. My daughter only turns 10 once and it should have been a special experience. read more

First time inside a Build-A-Bear Workshop today. For some reason I had always thought of my as a craft store in which kids got to stuff their near themselves, but I was wrong. IMO it is Less cool to have a machine stuff the bear for you, since you're no longer creating something but really just picking parts out to be assembled. We came for the "pay your age" deal for bonus club members. They have a thing for kids where, during your birthday month, you pay your age for a particular birthday Bear. For example, today, I took two 6 year olds, so each of their bears was $6. Now, as others have said, the bears themselves may not be much, but it's the accessories that get you. I did allow my kids one small accessory each, but the outfits can add up. If you want sound or a special heart, it is also extra. But, if you are in the bonus club you get emails for coupons and stuff. All in all, the kids had a great time. I don't think I would want to pay full price for a Bear AND get accessories and outfits, but that's just me. read more

Terrible customer service. Couldn't wait to get out of that store. when you walk in the store, you can feel negative energy. They were all grouchy. the three ladies that were working June.3rd from 11:30am-12pm shift need to work on their attitudes or QUIT, LOL. definitely won't be back to this store. read more

Tom is absolutely the best! Always goes out of his way to make every experience special. This was the 3rd time I had the pleasure of dealing with Tom, and he always makes us smile Thank you Tom!!! read more

Lazy employees that didn't want to actually work. Very small selection for boys as well. Won't be returning to the Temecula location.

My daughter saved up her own money for this. Andy misspelled her name, failed to add the sound, then had to open the bunny to add it in there- and by the time we got home it's stuffing was falling out!!!!!! Horrible! Good thing Dr. Mom can do some minor surgery and fix what Build-A-Bear was paid to do by a hard working and frugal little girl! read more

Build-A-Bear Workshop - We just got home from build-a-bear. Andy helped us&forgot the sound-then failed to sew it up right! My daughter bought w/ HER $! - Toy Stores Near Me - Temecula, California

Came to build a bear to be able to build something for the kids to surprise them with. The bins at this location are a disaster. Every item is just tossed into whatever bins, no organization to them. While looking in the bins for a particular item. My husband and I asked an employee (older man) where the item might be. He just said "what's there is there" then walked away from us. Employees should be helpful and kind. The fact that he didn't help us and didn't even have a kind tone, was saddening. I believe if employees can't do their jobs, it is a waste of company funds, that should be used else where. Unfortunately we left with nothing for the kids. read more

My daughter has been wanting to do a Build-A-Bear Workshop for a year now. Well yesterday all bears were buy two for $35 accept for Star Wars. Her cousin was visiting and he wanted to do it also. She got a my little pony and he got a teenage mutant ninja turtle. I really loved that the person helping them build the bears was so patient with both of them. She smiled and spoke to them (not in a baby voice). They are both very big 11 year-olds, but they are still kids who love stuffed animals. Upon checkout the manager came out to answer questions we had about the stuffing inside the bears (one of the children has asthma). They are completely safe to sleep with. He also helped us sign-up for the club and asked the kids about their children as he gave each of then their birth certificates. We will be back again for sure. Thanks Build-A-Bear for making my children smile. read more

Build-A-Bear Workshop - So happy. - Toy Stores Near Me - Temecula, California

This place has a really cool concept for making and selling there bears. My daughter loves this place! Its best to become a rewards member free of chargeo u can get alerts on sales and free coupons. There prices are average but can get very pricey with all sorts of accesories... read more

Build-A-Bear Workshop - Front of store - Toy Stores Near Me - Temecula, California

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Today at Build-a-bear, while we waited in line to use our coupon, a little girl ahead of us was anxious to get a dinosaur from Jurassic Park. The employee working the line, Tom, checked to see if any were in stock while we still stood outside the store. He came out and said they apparently sold out. The little girl broke down in tears. Tom, having the big heart he has, went to the back to search for one. He came back out with definitely the last one. He had searched to find it. Made her day. His interactions with all customers were top notch. But this little one, he definitely made her day. read more

We had my daughter's 6th birthday party here and it was amazing! Kristina was very helpful and knowledgeable and took care of all the party guests and was able to take control of all these crazy girls- kudos to her!! The manager (Tom, I thinK?) was also super friendly and great with kids. They helped us get the best value for all our girls and everyone left very happy. They had sound options and all kinds of adds ons, but knowing we were on a budget the employees didn't even MENTION these to the kids, thank goodness! Later my daughter said it was the best day of her life. Haha!! #priceless!!! Thank you so much build a bear Temecula read more

Build-A-Bear Workshop - The party girls! - Toy Stores Near Me - Temecula, California

We celebrated my daughter's fifth birthday here and it was a blast! All of the staff were extremely helpful and made the experience very special. Other than the Bears in items being extremely expensive, they are high-quality products and they do really put a smile on your child's face. I believe our bear cost $65. We added a scent, voice recording, one outfit including shoes and underwear. and I want to say our beer cost $25 alone. But there are bears that are in the $15-20 range at cheapest. We didn't book a party here but I went with a small amount of family and let her pick everything out herself and it was still so much fun. All in all we spent around an hour there. The children are able to give their beers baths and brush their hair before getting them dressed. You also get a bear birth certificate. I'd recommend it for children 4-11. read more

Staff was very rude and sarcastic. Didn't let my daughter name her bear what she wanted, so they ripped it up in front of her and asked her to rename it. The whole vibe was off from coming in. Not very welcoming to older kids. read more

I am not really in Build-A-Bear's target demographic, but somehow ended up there with my co-workers one night. Kaitlyn did a wonderful job of explaining all of our options, helping us through the process of making our animals, and most all putting up with our craziness. She was professional and helpful without being overly perky (read scary). Thank you, Kaitlyn!! read more

Had such a wonderful time at this Build-A-Bear! My husband and I brought in our 2 daughters and Victoria was so sweet and helpful, that it made the entire experience fantastic! Did we buy more than we anticipated? Yes, haha. But, I didn't care because we were so happy with the customer service!! Thank you Victoria! Keep up the good work! read more

I went into build a bear looking for a keepsake bear on one of the busiest days of the year. I talked to Vanessa who helped me get exactly what I was looking for. She never seemed rushed to push me through. The whole teamed seemed to enjoy their job and makes it great for guests. Thanks for taking time to listen to your customers read more

This place is great! I've never been in a Build-A-Bear nor did I know how the whole process worked. I came in to buy a TMNT for my nephew's 1st birthday and the staff was so helpful, friendly and patient! They were sold out of the sound for the TMNT (The theme song) but one of the girls offered a perfect alternative by recording my own message/song and I'm happier with it than I would have been if I bought the pre-made new theme song. Thanks so much for all of your help BAB Temecula. If I ever need another BAB, I will definitely return to your store. read more

Out of all the Build-A-Bear workshops, this location in Temecula by far is my favorite! I commute from the L.A./Pasadena area and the locations around that area usually packed and are not attentive to what I need done. Andy I believe was the gentleman that helped me out here in Temecula, was extremely patient and put together 2 beautiful bears for my nieces as a surprise. I make decisions everyday in my line of work and have to say, to have someone else make the decisions for me was a real treat! My nieces loved their bears and will actually need two more next week for birthday parties...I'll be back to this location for sure! Thank you guys! read more

I took my kids here for Father's Day last Sunday. I work long hours and don't always get to say good night to my kids. I wanted to get them a bear with a recording so they could always hear my voice before bed. The store was clean and well maintained, but the staff was less than stellar. The girl that was working was way too uptight to be working in a place designed for kids. She kept telling my kids not to touch anything and was following them around, super creepy and weird. I don't think this was due to COVID precautions either. She was getting very agitated and was making audible comments to her coworkers about how she disliked kids. :( I will definitely not come back to this store, the whole concept of Build a Bear is for kids to pick out a personalized bear they will love. They need to do a better job at filtering through their staff. If you are not a kid person don't pick a job where you work with kids. Anyway, we had a great day despite our experience at this store. read more

This has to be one of my daughter's favorite places to go for sure. We went yesterday so she could use her gift certificate to make a bear or animal for her and also to make her best friend one for her birthday. There are so many choices of bears and animals ranging from $10-25, then you can pick a sound or scent. Next you and a staff member get to fill your animal (my daughter choose a dog for her and a white bear for her friend). Then she gets to choose a colored heart to place in the bear but first they say a little rhyme with it, shake it, kiss it and make a wish. Simply adorable! After that they take it to a station to (bath it) air dry it and off to the dressing room they go to pick from a variety of outfits and accessories. It's magical and so much fun for them. When you are finished, you register your bear and pick their name. A birth certificate is printed and your bear/animal is finished. You can build your bear from $10 (with no clothes or accessories) to $50. If you register and get a club card with Build a Bear ( which is free) they email and send out coupons all the time. Get place to take the kiddos. read more

Took my niece to get her first build a bear. Customer service was great. They explained to her how it works and she loved her Elsa bear. read more

I went in today and Tom helped me, he was really nice! Thanks so much for the help! The girl at stuffing was super nice too! I would def come back to this build a bear again. read more

My kids love coming here and the staff is super friendly. It seems like they really love there jobs. My kids really enjoy it the build a bear experience. Thank you build a bear. read more