This company is honest, well versed in the design, installation, and use of stone, brick,…read morefireplaces, & stone. The staff is top drawer.

After visiting multiple fireplace/ stone businesses which were not helpful, I finally found…read moreVanderWall Bros. They have a beautiful showroom, outstanding products, and the BEST customer service I have experienced not only in this industry, but universally. I wish I could rate higher than 5 stars! I would never go anywhere else!

Their Rockford location gave me great advice on maintaining my fireplace without incurring…read moreadditional service calls

From the owner: Fireplace Gallery stands out because we combine decades of experience with a hands-on, personal…read moreapproach. For over 40 years, we’ve helped homeowners, builders, and designers across West Michigan choose fireplaces, stoves, and outdoor living products that truly fit their spaces. You work directly with knowledgeable project managers who guide you through design choices, framing and venting details, installation timelines, and everything needed to get the job done right. With six Michigan showrooms and one of the largest selections of premium brands, many with live burn displays, we make it easy to see and feel the options. What makes us unique is simple: honest guidance, clear communication, and genuine care from start to finish.

Everything about my experience with Midtown Chimney Sweeps was prompt and professional. It was…read moreeasy setting up an appointment online, and I received a phone call within the hour confirming my services. George did a thorough job and cleaning. Most importantly he taught me how (new to wood burning fireplaces) how to have a safe fire and maintain a clean chimney. $200 is a lot of money, but now I know I won't burn down my house and have a fire in my beautiful fireplace.

We were sent here by Dale, our favorite helpful hardware man at Rylee's Ace. I was a little wary…read moreafter reading the bad reviews, and so was pleasantly surprised. The owner Larry was helpful, friendly, and patiently let us take our time and walk around in circles no fewer than 14 times as we decided upon the right tools for our new wood-burning fireplace. He chatted with us affably and the whole time I was thinking "What? How has he gotten such poor reviews of his bedside manner?" (He confirmed he was the owner, too, so it wasn't like we were dealing with a different person). Also, I the prices were much lower than I expected for a sturdy, well-made, high-quality tool kit (under $300 for a four-piece kit plus stand/holder). Not sure if/when we'll need to go back, but I highly recommend it for anyone looking for any kind of fireplace accouterment.

HORRIBLE CUSTOMER SERVICE. Don't walk, run from this…read morebusiness! I bought a very expensive direct vent fireplace from them. The pilot went out and wouldn't light again. Had a service tech come out and install a new thermo-coupler which was not necessary.The fireplace still would not light. He proceeded to rip apart all of our drop ceiling tiles looking for the gas line. He didn't bother to replace them when he was done. 15 minutes and $185 later , he said I needed to call a plumber because it wasn't getting gas. I called a plumber, gas is fine! Call Kett's , oh well, too bad. They told my wife to disassemble the back and start touching wires together. ARE YOU FREAKING KIDDING ME??. This fireplace was not cheap, only Kett's attitude was cheap. Terrible business.

Took a lot of time answering dumb questions , like where's the pilot light. Fixed a fireplace and…read moreadded a new one. We're cozy now ready for winter Thank you

Gary & Mike made my dream project become a reality. They were so helpful in the planning & they…read morewere always prompt & always left my place so neat at the end of the work day. Their workmanship is top of line & beautiful & I just couldn't be happier with the end product! I highly recommend these men!