Been using them for years, amazing work!! Trust them for all our brick work as well. Lots of experience!

Highly recommended. Professional service. They were able to diagnose and repair my chimney quickly (even during the winter).

The 2 man crew arrived early, shoes off at the door, and immediately put down coverings on the floor. They were super polite and friendly, and clearly eager to get busy. They cleaned out our fireplace and examined it inside and outside. They took videos and pictures to take back to the brick expert, who will call us with his recommendations. Brick work would be done in the spring. The inside guy even cleaned the inside of the fireplace glass! It's never been so clean! Our next door neighbor asked them if they had time to give them an estimate and they went over when they were finished with us. We highly recommend B & B! read more

I received a bill that was not clear, and no before and after photos that I had been told I could get. They were unresponsive. When I did get to speak with them, the lady on the phone and subsequently the owner were impatient and nonchalant. The owner was especially frustrating to talk to. I could hardly get a word in. He stopped short of calling me a liar. He did not seem to believe that I asked about before and after photos prior to the requested service date. More information below. I had requested a chimney inspection and have two fireplaces. I still do not know whether any of my two flues were cleaned. I did not receive any before and after photos, even though I was told that I could request them after the service after the service was done. They sent me a quote for repairs. I did not ask for a quote. I asked for an inspection, so that I could know how safe or otherwise my chimney is. We bought the house recently and don't live there yet. I was looking forward to a report with at least some details. The quote was asking for replacement/repairs of components that were marked as unsatisfactory. I was expecting a chimney inspection report, not a quote for $3885 without much details. The quote also contained a second page with a bill for $295, for the cleaning of one fireplace. The cleaning of my fireplace was not important to me. Knowing the state of my chimney flues was the most important thing. When I first called to clarify, One of their agents appeared confused as well and said there must have been a mistake. She concluded that the bill that I received was a mistake. When I called subsequently, I spoke with another lady and the company owner. They were both very impatient. The owner repeated himself a lot and would hardly give me a chance to speak. When I asked whether my flues were cleaned, he confirmed that my second flue was not cleaned. Basically, I can confirm that one fireplace was cleaned. I do not know whether my chimney was inspected or whether any flue cleaning was actually done. I'll need to find another company to come inspect my chimney. Just trying to avoid death by carbon monoxide poisoning. I'd like to get the information that I need, in order for me and my wife to live in our new house safely. Note that I did not pay for the service. I would pay if the requested service was done and I do not know that it was done. There seems to have been a mistake with my service. read more

Had Joe out for chimney inspection and a check on our two fireplaces. On time, clean, pleasant and honest. Wonderful job! Highly recommended! read more

Larry was suggested by our home inspector as "the best in Grand Rapids". He came by to inspect our fireplace, chimney and the chimney for our water heater. We wound up having him perform all of the repairs suggested as well as replace the old, worn gas log set which was in the house when we bought it. Larry showed up early and though they were scheduled for two days, he finished in one. He even found a few spots outside on the back of the fireplace which needed sealing. I couldn't be happier with the service or the clean up afterwards. Our fireplace no longer has cold air pouring out of it during the day and keeps the room nice and warm at night. I can't recommend Larry and the crew from B&B highly enough! read more

I can't recommend these guys highly enough! They are friendly, knowledgeable, honest, everything you expect in a family owned company. I chose them to repair my chimney after a competitor bid very high and someone suggested I check into B&B. Best advice ever! They did a thorough job for half the price of their competitor and made it a positive experience. Don't waste your time going anywhere else! read more

Very courteous, polite, kind, and professional. I got a chimney inspection and cleaning. Eric gave me recommendations for maintenance and other things to fix without a ounce of pushiness or hard sell. I will use them again! read more

It's fireplace time in Michigan and I currently live in a home where the fireplace has not been used in some time. I am very satisfied with the service provided by B & B who came to clean one of the flues. My first good impression was that they arrived early to the appointment. I arrived at my house 15 minutes prior to the appointed time and they were waiting for me in the driveway. (Love it!) They also inspected and took pictures (as I requested) of the chimney both in the attic and on the roof and did some minor repair/caulking around the flashing. They brought clean drop cloths and were very careful when removing their equipment. Best of all, they patiently answered all my questions. The only reason this is four stars and not five is that it took awhile for them to return my message when I called to make the appointment. Otherwise, I am satisfied and I look forward to working with them again! read more

Great service! Easy to schedule, showed up on time, very professional and friendly. Cleaned and inspected 3 fireplaces. Very reasonable. Will definitely use them for all our future fireplace cleaning! read more