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    HD Building Services

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - HD Building Services

    Deck construction

    Deck replacement

    Gutter addition

    9 More Services

    Gutter installation

    Gutter replacement

    Roof inspection

    New roof installation

    Roof replacement

    Reroofing

    Siding installation

    Siding replacement

    Skylight installation

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    1 year ago

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    Avalon Roofing and Exteriors

    Avalon Roofing and Exteriors

    1.5
    (63 reviews)

    I read the several five star reviews on Google and figured I would be leaving one as well after…read morehaving Avalon replace my roof. Unfortunately, it felt as if they stopped caring once the contract was signed. The sales guy, Frank, made all sorts of promises to make the sale. They would put out tarps and take precautions to reduce the mess, the work could easily be done within a day, they would have an HVAC team replace the rusted out furnace exhaust pipe while the roof was open, etc. He said to come to him with any concerns or questions, but that was a mistake I made several times. I tried to get confirmation on our installation date and time, as I never received a call or message to confirm. He never answered, but I did eventually get ahold of someone in the office the day before. They seemed to know nothing about the HVAC team, but assured me that they would be there the next day at 8 AM and that they should be done by sundown. I was concerned about accessibility, as we live on a busy street with no street side parking. However, I was once again assured that they would leave room in our three car wide driveway to pull in when we got home. No worries. The roofers showed up as I was trying to leave prior to 7:30 AM. Although I was able to squeeze by, I asked them to leave room for my wife to pull out of the garage, as she hadn't left yet. I got a call from her five minutes later that not only had they blocked the garage, but they also put heavy objects against the doors so she couldn't get out to ask them to move. She ended up going out the back door to ask them to move. When I got home, the entire driveway was unnecessarily filled. I called the office to ask that they move to let us in, but I was told no one had a way to contact them. Since I couldn't park close and had a toddler with me, we waited at the park until sundown. They ended up working until at least 8 PM, an hour plus after sundown, while we waited in a church parking lot. When we got out of the car, my son and I kicked nails as we walked up our driveway. I can't believe we didn't get a flat tire. There was not a tarp in site, but the materials were still there. I heard back the next morning that they would be back to finish the roof, they would have an HVAC team assess the exhaust pipe, and they would be sure to clean up the nails. They were on the roof almost just as long again, but they couldn't finished around the exhaust because the HVAC team needed to come back after the weekend. The driveway looked as though someone had hit it with a leaf blower. No nails in the driveway, just everywhere else in my yard. The HVAC team did quick work, and confirmed my suspicion that they had not even been contacted about the job until the day the project started. A roofer came out to finish the roof around the exhaust pipe, and I was once again assured a quality control person would do a magnet sweep to pick up the nails I hadn't found yet. I saw the roofer on my security cam, but never saw someone looking for nails. Afterwards, I easily spotted a team of nails coiled up in the grass. Glad I saw it before a foot or lawnmower found it first, although I'm sure there's more waiting for me. Also noticed that the exhaust for the small furnace in my garage had been knocked loose. Glad that wasn't running. We also found a bottle of yellow liquid in a water bottle in my yard and another broken one that I'm assuming exploded on impact with the ground. I understand the need for workers to relieve themselves on my roof if there are no other options provided, but I'd appreciate that such waste was removed before my child finds "juice" free for the taking. One good thing I can say is that the work was completed and the roof looks nice. However, the rest of these issues and the other one star reviews I read too late have me worried that I may run into more issues in the future. I know that things come up and you can't plan for everything, but the lack of planning and communication and care made the experience bitter. Would not recommend if you're looking to avoid such experiences.

    really strange encounter with a salesperson for this company. used the cliche "we're working on a…read moreneighbor down the road" bit. bypassed our no soliciting sign, had to tell the giy repeatedly that we weren't interested and he just stood their lingering to the point I had to tell him to get off our property... not a great approach, not sure why companies think this works but will intentionally never go with this company because of the interaction

    West Michigan Roofing & Construction

    West Michigan Roofing & Construction

    5.0
    (2 reviews)

    My experience exceeded my expectations. My estimate was accurate for a roof replacement and…read moreinsulation upgrade. Every one was helpful, timely, and answered all my queries about the process and cleanup. Afterward I felt that I made a good choice in choosing this company and their products. I recommend them completely.

    Replacing a roof is a major project, not to mention expensive, so it's a good idea to learn as much…read moreas possible about roofing, how roofing companies work, get recommendations, and obtain several bids before making a decision. The roof on my small 1950s bungalow was showing its age and had a few leaks over the years so it needed replacement. I decided early on that I wanted to go with a local company with an established record of quality work and offered a solid warranty. This criteria eliminated a lot of roofers, and I narrowed my choices to three companies that had solid standing in the community. All the companies I contacted had good reputations and recommendations, and the bids came in about the same. But I chose West Michigan Roofing, and recommend you do too. Edward, the Grand Rapids branch manager, did a thorough inspection of my roof and provided an in depth explanation of the process, the how and why of the materials that go under the shingles, installation, the shingles themselves, their crews, and warranty options. He did his homework before our appointment, arriving with overhead photos of my house and identifying areas of concern. It was a lot of information - some might say too much -- but it gave me confidence West Michigan Roofing would do a great job and stand by its work. They also offered a wider choice and quality of shingles than the other companies I contacted. Having a roof torn off and replaced is disruptive in the best of circumstances, but especially when you have a shared driveway as I do. My neighbors report that Dale, the supervisor and the work crew were conscientious and polite (I was at work while they were there). It turned into a two day job as the crew discovered there were three, not two, layers of shingles on the house. Yet the crew cleaned up at the end of the first work day, and when I came home at the end of the second day the only way you'd know they were there, other than the beautiful new roof, was the dumpster in the driveway. They also did a good job of protecting perennials and other plantings in my front yard. It hasn't rained (or snowed--it's June, after all!) since the roof was installed, but I can't imagine that there will be any problems with the roof. And in the unlikely event there are, I know West Michigan Roofing will stand by their work. I encourage you to contact them when you need to replace your roof. You won't be sorry.

    Smart Roofing Systems

    Smart Roofing Systems

    5.0
    (5 reviews)

    When you've been in a house for a while, one of the big money things you're confronted with is a…read moreroof replacement. Fortunately I've gotten in and out of previous homes before having to tackle this but now, the time has come. After talking to several companies and reviewing proposals, I chose Smart Roofing Systems. Smart has done many homes in my neighborhood and everyone had good things to say about them. My experience was no exception. One difference I noticed about Smart vs. other companies is that instead of having a huge dumpster placed in your driveway, they used an open trailer on wheels allowing for easy removal of the debris each day. I also liked the fact that this left no marks on the asphalt driveway like some heavy dumpster can do. The crews put in extremely long days and did an amazing clean up. When you tear down a roof, shingles, nails, etc. go everywhere. The job site remained neat and the daily and final clean up was superb. Smart was extremely easy to do business with. Great, responsive communications and follow up. I tend to ask a lot of questions especially given the costs involved. Never was I left hanging. I highly recommend Smart Roofing Systems.

    Very professional owner and in addition the best manager in the field answering all of our concerns…read moreand questions we had before deciding rather quickly to use Smart Roofing Systems to remove and replace our original roof from 2004 when our home was new? Looking forward to having our old roof from 20+ years removed and replaced tomorrow, 07/24/25! Well fellow homeowners, our roof has been replaced in less than 8 hours?What is most amazing is that it was 100 degrees today in SW Michigan? What literally perfect hard workers and team removing our old roof and a professional and beautiful replacement in this 100 degree combined hot and humid day at our home in Vicksburg Michigan! I spoke in the Yelp chat with questions to the owner Richard Paige in Rockford, MI., who certainly knew all the questions he answered without hesitation and it revealed his knowledge of all the aspects we needed to know! We could not have been more impressed, and we made the decision to have our roof replaced in the very next week he was able to fit us into! A week ago our new premium was due and having our initial roof replaced today, we were able to obtain a credit of $617! Ask your agent about this because it was apparent our roof was old enough that it was raising the cost of our annual premium! We never knew that, but we must also honestly inform all homeowners that insurance companies are very concerned about possible claims because of aging roofs, which seemed fairly obvious, but it "woke us up" when faced with a 50% increase in the past 2 years? Thankfully our agent was definitely helpful and on our side in advising us we could save so much by spending a very reasonable amount with Smart Roofing out of Rockford who replied to me on the YELP APP almost immediately and the rest was history! We are now one week later very thankful this was communicated so well by the owner Richard Paige! We advise anyone in need of reducing sudden increases in homeowners premiums to do a small amount of research, and we sure hope our advice is helpful to all? Sincerely, Mike & Kathy

    HD Building Services - roofing - Updated June 2026

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