This is a family owned business run by honest, hard-working people. I had recently moved to El Paso…read moreand needed washers and dryers. I didn't feel like buying new, because used appliances can be a great bargain if bought from a reputable place that refurbishes them. If you're looking for used washers/dryers, this is THE place in El Paso. I bought a pair of washers and dryers and the prices were very reasonable. The machines were also in amazing shape. They were clean and in great working order. I think they may be the most clean I've ever seen for used appliances. I didn't even see a scratch in most of the ones I was looking at. They deliver to your house as well, and it was within a few days. I bought the pair on a Saturday, and they delivered on a Monday. (Because they don't work on Sundays, which I support) I've had one minor problem when they delivered the washer. It was making a strange noise, and I only discovered it after the delivery was made. I called them back to investigate the issue, and they promptly came back to my house and investigated the washer on the spot, then took it away. They told me they were very sorry and that this was unusual. After a few days, they delivered the washer back to me and sat there to test it fully to ensure no other issues would happen. Since then I've been using my washer and dryers for more than a year, and I'm happy to report they work fine. I've had no problems with them. Go support this honest local business! You'll save some money and you'll get great service in return. Amazing family and I'm happy to have done business with them!

I paid this company 65.00 for a diagnostic and they agreed to come back between 5 PM and 7 PM the…read moresame day or fix my dryer and they never showed up. They never called and never showed up, very unprofessional I waited and they never called and never came. I asked them to show me the cost of the part and I think that is why they didn't come back, they didn't want to show me the cost of the part.

I have been here before and bought a refrigerator and a stove . The owner was very easy to work…read morewith and I feel he gave me a good deal.

These guys recondition and sell used appliances. I have bought a dryer and a refrigerator from…read morethem. They give a 90 day warranty on their appliances. I have had my dryer over a year and it works great. The refrigerator I bought conked out and needed some replacement parts. Sergio is as good as his word. He has been over twice to fix my fridge. Once to get it going until the part came in; once to put in a part in lieu of the one he ordered. When the part he ordered comes in, he will be back to install it to complete the job. Great service. I recommend this business to anyone who is looking for appliances and doesn't want to pay the big bucks for brand new ones. They are on the corner of Dyer & Fillmore.

Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

A very knowledgable and professional technician arrived at the time scheduled and diagnosed the…read moreproblem with our LG washer. He promptly replaced the pump and checked the machine for leaks. The repair bill was itemized and the price was very reasonable.

Very friendly and punctual staff. I purchased a washer and dryer set and delivery and installation…read morehappened right on time the next day. Mr. Santos is very helpful and clearly cares about his clients. 90 day warranties and free deliveries/installations are definitely a plus! I couldn't recommend this business more.

Wrong item was sent. Packing slip was correct so I know I placed the order correctly but the wrong…read moreitems were in the box. No help from doing a chat, email (multiple times), attempting to call (no answer or call back), tried filing a claim with the payment processor and returning via the website. No resolution. Scam. Avoid at all costs.

My windows were layed flat on a pallet and shipped to me. The faces of the windows were damaged…read morefrom rubbing on each other all the way from Texas to California. I left three emails and a phone message. No one will return my messages.

Honest and friendly folks did not give us a bunch of hype. Just the facts on the productsread more

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

Totally done with my washer ... walked into Maytag on Gateway East, .. I had the opportunity to…read morelook around without a hounding sales person. Upon approaching the service desk Joe Garcia was very attentive to answer my questions in reference to the washer I was looking to purchase. I can't say enough about the customer service I received by both Joe and Mario. My purchase was a little on the high end but I'm very happy with the washer and especially happier that there is a 5 year warranty. Can't say enough about the Deliver driver, he was working solo but knew what he was doing, he delivered and installed in less than 30 minutes, very courteous and professional. Thank you Maytag Home Appliance Center.

I have owned Maytag equipment fir years and my recent need for a technician reminded me why! He…read morearrived on time, carefully explained what he was going to do, patiently waited for the machine to recreate the problem I was having and then proposed a solution and when he would be back to fix the machine. Absolutely recommend and would use the company again!!

Bought a set of washer and dryer, Great price and look almost new…read more staff was helpful and answered al my questions

If I could give zero stars I would we bought a washer here they told us it would be under warranty…read moreif anything went wrong with it we called them to let them know it wasn't spinning they came out to look at it and the man told us the belt was loose and the clock was messed up but that the owner wouldn't switch it out since it was close to the end of warranty but they would pick it up to fix it the next day when they didn't show up the next day we called and the owner said the worker told him nothing was wrong with it 3 days later the washer is still broken and doesn't seem like they are going to fix it please don't buy from this company you are better off spending a little more money and getting it from somewhere that is going to stand by their warranty and not lie about their conversations with you