I was highly impressed with how above and beyond the owners went to make sure I was happy. Even…read moretexting me to let me know the status of my order. Very professional and the quality workmanship was top notch. I highly recommend Stone Masters.

We went to Stone Masters looking for a new countertop for our bathroom. After talking with Eve, we…read moredecided on a white quartz for the top and backsplash. As we had purchased bowls to go on the countertop, we asked about having the holes cut by the installers for the drains and faucets which she indicated could be done. We opted to have their staff remove and dispose of the old countertop which had built in sinks. They removed the old top with only one very small spot to touch up as the new backsplash was going to be 2" taller than the existing one. They then created a template for the top and took it back so the new top could be cut to fit. When the top was ready, they called and arranged a date and time to do the install and cut the holes for the drains and faucets. The top fit snugly into place. We showed them where we wanted the bowls and faucets. They marked the spots and cut the holes. During the cutting they had a shop vac that caught almost all of the dust from the cuts. The back splash was cut outside and brought inside to be glued in place. The end product looks great. We arranged the connection of the bowls/faucets separately. A professional job from start to finish by Stone Masters.

I'll be the first to admit when someone rights a wrong, I won't keep it to myself, I will share…read more Floor and Decor delivered 20 pieces of broken tile to our construction site, but the tiles are so large, 48"x48" that the breaks were not discovered until the end of the project. Our GC contacted the management team, and they graciously credited twenty broken tiles, which amounted to a $2,100 credit. I would like to comment them for being honorable in regard to their customer relations. I am giving them five stars.

Had appt and met with store designer on Feb 9. Great person and she took the time to show us…read moreoptions for our upcoming remodel project. She made an appt for us to meet with one of their in-house contractors (915 Prestige) for estimate on Monday Feb 10. Thought we found the perfect place until the contractor arrived and then went downhill from there. Estimator appeared to be in a hurry, and didn't take any measurements. Before leaving he stated estimates would be sent to store designer who would then contact us for project cost. I ensured that he had our correct contact info since he stated the designer didn't provide our email. I then returned our borrowed tile samples on Thursday Feb 13 and to follow up on estimate status. Informed designer was out to lunch and left my name and phone number with store staff. As of today, Wed Feb 19, have not heard back from either store designer or contractor. At this point I have engaged other contractors for the project due to lack of follow up with us. Experience has left us very disappointed and takes them out of contention for any future projects.

Great Customer Service, Bilingual, very kind offered me water or coffee while looking around.read more

From the owner: We are a design studio with a stunning showroom of high-quality kitchen and bathroom designs. We…read moreoffer an expansive selection of premier products and services to choose from. Transform your house into the home of your dreams with Galleria Kitchen & Bath, El Paso’s trusted home remodeling company.

Terrible. Costco should drop them as a vendor of record. They do not communicate and do not keep…read moreappointments. Stay clear.

I was set up appointment with this company from Home Depot for windows…read more This is the worst company I have ever dealt with. I had an appointment and they called that they could not make it because the person who was coming had to deal with a problem. I was then rescheduled for today May 28th and they called and again they called that the worker can't come as he has to take care of a problem. I had to cancel my doctor appointment so I could be home for them. Please save yourself problems and find another company. I guess they can't afford workers but for one worker for their company. I give them an F as a grade and they should go out of business.

Waiting 31 days for a replacement oven when the oven delivered was inoperable at installation…read more Ferguson has shifted the responsibility to resolve the situation to the manufacturer but I didn't pay the manufacturer, I paid Ferguson.

I write this with the understanding that we are going through difficult times, supply chain issues,…read moreetc. We ordered appliances in August. We were told they would be here by late September, mid November. November became December, December became January. Dealing with a contractor made things worse. We didn't have any authority even though we would ultimately be paying for them. We were forced to go to the store monthly to get updates. often, it was like pulling teeth. Apparently, awe needed permission from the contractor (worst ever-more on him later) to get the information. It took a BBB complaint to get the contractor to cancel the order in mid January. We're stuck with a range hood that we will have to replace since it's important that appliances match. My recommendation to Ferguson? Keep the end user in mind. I called for the last time and was told that some customers had been waiting since April of last year - it didn't instill confidence. The ladies that work in the front were extremely help and cordial. They gave us as much information as they could.

I ordered a desk from here and they sent me a bed frame. When I realized this i contacted them and…read morethey gave me the run around. Mind you I had realized this the same day , even an hour on the purchase and they said they couldn't return it because they had made a shipping label. Then after 3 days of calling they told me that they are waiting for the warehouse to create a shipping label. After 2 weeks and no results ,I get the product and it was suppose to be a 3 day shipping on top of it. I had to send it back and wait ,yet another 10 days to be refunded.. stay awayyyyy

After waiting more than one hour for customer service call, the representative told me she would…read morepost a credit of $22.90 on my account. That was supposed to be a refund for over charges they did to my credit card. No refund was posted. It was all a lie. a letter requesting my refund was returned as undeliverable. There is no way to deal with this people.

We love hiring this company to do upgrades to our home. They are flexible, reasonable pricing, and…read morehigh end products!

I kept looking for a tile installation person and nobody showed up because it was a 12x12 and…read moreconsidered a small project. Finally, I called the company Stileish and Ricardo showed up and gave me a quote. I went to the store and picked the tile on sale with everything included. They are very professional, showed up on time, brought everything they needed even a broom.and dust pan. Very happy to have hired them!!