If i could give them zero stars i would Worst place to do…read morebusiness with and I'll make sure to let all my friends and family know. i went in Saturday at 10 and bought a mattress and bed set. i was assured that delivery would be same day delivery. I kept asking and was assured it would be delivered that same day. At 5 I called to see if I could get an estimated time of arrival because I wanted to go have supper with friends I was told no eta but it would get there. I asked what the latest delivery time was and all they said was until the last delivery. Well I ended up sleeping on the couch because they never showed up. I got a call in the morning telling me they never gave the order to get delivered. I was told it would get done today. No eta. I asked if i still had to pay delivery and Alexis my sales guy said he would get it reduced for the inconvenience. No eta so again I can't plan on going somewhere because I could have to leave in the middle of my plans. Delivery got here at 2 I was charged full price and I just opened the box to the headboard and its the wrong color! Horrible experience horrible customer service. I'm in the process of getting a new dining room set & living room set I would've gone back but I'm definitely staying far away. A good business would've at least delivered for free after they messed up. Instead I got ripped off and the wrong product. Buyer beware and stay away from a company that only wants a quick sale not a loyal happy customer.

Service was impeccable and very welcoming! Zach was incredibly helpful! I will definitely be coming…read moreback!

I called on a Saturday morning and they were at my home within a few hours. Fixed my dryer and were…read moresoo helpful ! Wouldn't go anywhere else for a repair. This kind of service is hard to find . Thank you so much !

AAA responded same day and was able to diagnose and repair my washer quickly. I will definitely…read moreuse them again for any future repairs.

Honest and friendly folks did not give us a bunch of hype. Just the facts on the productsread more

I purchased a washer and dryer from them 8 years ago. I only recently had a problem with the dryer…read more The cost to fix it was almost the cost to buy another one, I purchased a other dryer from Economy Appliances. The owner is very professional in and trustworthy. He responds quickly on repairs and delivery. I would highly recommend this company.​​

This is a family owned business run by honest, hard-working people. I had recently moved to El Paso…read moreand needed washers and dryers. I didn't feel like buying new, because used appliances can be a great bargain if bought from a reputable place that refurbishes them. If you're looking for used washers/dryers, this is THE place in El Paso. I bought a pair of washers and dryers and the prices were very reasonable. The machines were also in amazing shape. They were clean and in great working order. I think they may be the most clean I've ever seen for used appliances. I didn't even see a scratch in most of the ones I was looking at. They deliver to your house as well, and it was within a few days. I bought the pair on a Saturday, and they delivered on a Monday. (Because they don't work on Sundays, which I support) I've had one minor problem when they delivered the washer. It was making a strange noise, and I only discovered it after the delivery was made. I called them back to investigate the issue, and they promptly came back to my house and investigated the washer on the spot, then took it away. They told me they were very sorry and that this was unusual. After a few days, they delivered the washer back to me and sat there to test it fully to ensure no other issues would happen. Since then I've been using my washer and dryers for more than a year, and I'm happy to report they work fine. I've had no problems with them. Go support this honest local business! You'll save some money and you'll get great service in return. Amazing family and I'm happy to have done business with them!

Muy buen servicio y excelente personal !! Espero volver a hacer negocio con ellos muy pronto.read more

When in need for appliances you ought to consider Builders Source Appliances. They are the…read moreproviders for quality appliances such as Sub.Zero, GE Monogram and GE, Woolf, Thermador, Bosh, Jennair, and many others. They also have Blue Star that is US made in Chicago and professional grade! They offer financing through Wells Fargo as well as many special sales during Labor Day weekend. Tony Z. is my go to salesman who so helpful and offers deep knowledge. They also have a great service division where Kelly will always go out of their way to help.

Customer service was great helped fix my washer and dryer had fair pricing Ronald was very kindread more

they charged me $50 to check my dryer, when they charged 270 to fix the bare minimal and 330 to fix…read morethings I did not ask for, I asked if the $50 were being applied to the total. They did not answer me, when they realized I was not going to do the service with them they have kept my dryer for over 4 days. They seem pretty spiteful! They dont understand I have a special needs daughter that this is a essential need and that they are making it very difficult. I know the state of Texas has found very interesting that they are behaving in this manner. If you want to pay an arm and a leg call this people, if you want an honest and humble service man call Mr Reyes at Reyes Appliance 915.851.3900. He is a honest and reliable man and will not be a vindictive individual. I am still waiting for the return of my dryer!!

Lousy customer service - "not my job attitude by everyone I spoke to today. I had am item delivered…read morefrom the store. The bag left on my porch had another name and order number on it. I spent 45 minutes on hold, only to be disconnected by the local store. I called the 1-800 customer service number, They simply transferred me back to the Rojas Store. NO ONE picked up the call. I fell sorry for S Dorney - I have his order. Free delivery sure was a waste of my time. I'll just go get it at Lowe's.

Customer service is awful, I have been calling for 30 minutes and these lollygaging employees keep…read moreanswering and hanging up and when they do answer they are very rude and unprofessional I am not impressed