This is the worst place I've ever done business with. If you care about punctuality, quality, or good customer service, avoid Built So Well like a plague. I needed a very simple welding job done that took 15 minutes to complete. Two entire weeks after I originally dropped off my part, they called me to say it was done. After inspecting their work, it was clear that they hadn't listened to my directions whatsoever, so I respectfully asked that they redo it to the specifications that I had originally requested. Fast forward two more weeks, they hadn't even touched the part. At that point, I decided to take my business to another welder. The owner had the gall to request that I pay for the shoddy, incorrect work that he had done weeks prior, even after completely ignoring my simple job request, and holding up my work for an entire month. After I refused to pay for what was clearly a breach of contract, the owner became aggressive, called me every four letter word in the book, and gave me the finger as I left. I found another welder within an hour of leaving that fixed my part within 30 minutes, and at a much lower hourly rate. I am baffled by how these people are still in business. Do not waste your time with them, because they will absolutely waste yours. read more