Well, my son is deployed and as usual everything goes wrong, breaks down, etc. when the husband is…read moregone away for employment elsewhere. We weren't able to get my daughter-in-laws German washer repaired, so we called Manhattan Appliance and Trent helped us out! He got my Family in KS squared away with a super nice Whirlpool top load washer, and on sale to boot! Trent was awesome! He made it super easy over the phone with her and myself and got a delivery date all set up too! I couldn't be happier than I am right now! Thanks Manhattan Appliance!!!

Got my new washer and dryer pair from them recently! I felt the price was fair and delivery was…read morequick, installers were polite and efficient! My only complaint was my wood floors between the front door and my laundry room took a beating from the dolly tires! But after a good cleaning they look OK!

Scott helped us get the keys out of our car in about 2 minutes! Real nice guy and very quick. Thank…read moreyou!

The was amazing and thanks. An thanks for the help gettin into my vehicle..... and yes, I will use…read morethe service again

You know how you're usually given an 8 hour window for when repair and delivery men will arrive?…read moreNot with these guys. I scheduled my appointment with Appliance Experts through whirlpool and was told they'd arrive between 8am-4pm. The day before my appointment, however, they called and let me know they'd be there between 10-11AM. The day of, the repairman Randy called by 9:30am and was right on time. He was extremely polite and professional and he fixed my washing machine quickly. I'm so pleased with the service, especially after the nightmare of trying to get it fixed by Central Kansas Appliance Repair. Don't waste your time going anywhere else.

DO NOT USE THIS COMPANY!! Called for a repair at 10:00 am. Gave an estimate of 90 minutes, then…read more60 minutes, then 40 minutes every hour thereafter. Called at 4 and he said he could "cancel the order." Said he would be there however long it took for him to come from Manhattan to Junction City. NEVER DID SHOW UP, NEVER CALLED, NEVER APOLOGIZED! Worse company EVER! Doesn't care about customer service!! DOESN'T CARE IF HE HAS REPEAT CUSTOMERS OR CUSTOMERS AT ALL!! Their contracts should be canceled!

I was coming back to Manhattan and my car read that I still had gas but I apparently did not haha…read more I was stuck on the side of the road and they happened to be driving by and pulled over and helped me out! Daniel was super nice and I will definitely be using them if I am ever stuck on the side of the road again!

Dave the guy came when we called to set an appointment…read more We got everything ready and all he have to do is set it up. All this cost $109 but he's giving us $10 military discount. So total came out to $99. This is very costly but we need to get this set up because our delivery guys supposed to have it services but they said they didn't have any tools to set it up. Called American appliance, Dave answer the called 9:50am then he meet us at the house at 10:45am. Services till 11:50am.

Dave was great! Fixed our dryer and made sure he explained what happened and what he did to fix it…read more Great service. Great everything. Highly recommend.

I went in to get a quote for a dent being popped out. The first body shop I went to quoted me for…read more11 hours of service. When I got there they looked at it and were able to fix it on the spot with less than five minutes of work. Great company!

It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.

They were rude. Kept laughing and made fun of me. Terrible service. Wasted my time. Don't ever come…read morehere.