Mike is the best! After being overcharged by a different locksmith the night before to open my…read moredoor, Mike came the next morning to install a new lock. He was quick, helpful and fairly priced-- he even helped me get a partial refund from the other company who had scammed me the night before!! Highly recommend to anyone

I had a very disappointing experience trying to do business with this company. Over the course of…read moreseveral days, I was repeatedly given inconsistent information and told that someone would assist me with obtaining a remote for my vehicle so I could avoid manually unlocking it. I made it clear from the beginning that I needed this urgently. I initially called on a Thursday and followed up with an in-person visit on Friday, only to find the store closed despite the lights being on. I was then instructed to return the next morning and to send my vehicle information, which I did but due to scheduling conflicts, I was unable to return that day, but I continued to follow up the following week. Each time I contacted the business, I was either told that the appropriate person was unavailable or that someone would get back to me, however, I did not receive any follow-up. I was also repeatedly asked to provide the same information multiple times, which was frustrating and inefficient. Model, Make, Year, VIN number and photos of the remote. By the following Thursday, after nearly a week of back-and-forth, I was again asked for my information as if there had been no prior communication. At that point, I expressed my frustration. I even suggested an alternative solution, providing a newer compatible remote if my original model was no longer available but the response I received was unprofessional. During my final phone call, the representative repeatedly interrupted me, did not allow me to fully explain my situation, and appeared more focused on ending the call than resolving the issue. When I expressed my dissatisfaction and mentioned that I would be reporting the experience, the representative responded in a confrontational and dismissive manner, which was completely inappropriate. The call ultimately ended with the representative hanging up on me. Overall, the lack of communication, follow-through, and professionalism made this a very frustrating experience. If the item was not available, that should have been clearly communicated from the start instead of prolonging the process and wasting my time. I would strongly recommend others proceed with caution when considering or find somewhere else completely. A customer should never be treated this way.

SERVICE TIME AND PRICE. He is so personable and confident! Very amazing to work with and hilarious!…read moreGo to him for your key needs!

I had a great experience with Alex. Super professional, friendly, and very knowledgeable. Pricing…read morewas fair and exactly what they quoted--no surprises. If you ever find yourself locked out or need a lock changed, I'd definitely recommend them. Fast, reliable, and stress-free service.

Alex the owner was very responsive and quick. His prices were very fair, and the most reasonable…read moreout of everyone I reached out to. Some places were quoting 2-3x his price. He came on short notice and was very courteous and careful when removing my stuck dead bolt on my gate.

Great company to work with! They assisted with service promptly, reporting to the work site at 6am…read morefor an emergency and were responsive to my emails and voicemail for a W-9 within one business day. Highly recommend!

I was able to set a time and day with brothers locksmith as soon as I called. He was very kind, and…read morequick at service and prompt to answer any question or concerns. Highly recommend working with brothers locksmith.

I reached out to Brothers Locksmith for a lock installation and was very pleased with their…read moreservice. They arrived on time, were kind throughout, and completed the task quickly and effectively. They have high-quality locks, and I feel much more at ease knowing that my house is now safer. Brothers Locksmith is strongly encouraged in Williamsburg area. A special shout-out to the locksmith Chris, he was really helpful

Super efficient for fixing my car key batteries, and very reasonably priced compared to other…read moreplaces I checked. Would definitely recommend.

Great shop. Great customer service. You're always greeted with a friendly hello and if you need…read moresome help. Came here to replace a bulb recently... it was not a standard socket but the staff at the shop were extremely helpful even with my inept description, because stupid me didn't bring the old bulb! Anyway, I'd recommend this nice shop to anyone looking for whatever it is you might need! In an area that is being consumed by chain stores and upscale retail, it's comforting that a great place like this exists.

I finally found a locksmith that i can trust. Honest, quick, knowledgeable and quality…read moreprofessional service.

I had the very best experience here today!! I was driving around with a broken car key for months…read more. There was literally nothing but puddy and threads attaching it to my key fob! Seriously, it was raggedy. I am so grateful to All Around Security for the amazingly quick and friendly service. Not to mention the amazing pricing. It was the best I could find in the Queens area. I highly recommend! You truly made my day. Thank you again!

Avoid this locksmith at all costs. I paid over $800 for a…read morelock, and within a few months the door stopped closing properly. When I called to report the problem, the owner didn't try to fix it, didn't listen, and instead started insulting me. The behavior was shocking, unprofessional, and completely unacceptable. I have never dealt with someone so rude and hostile in any business setting. This is not how a legitimate company treats paying customers. If you question his work or disagree with him in any way, expect to be verbally attacked. Save yourself the money, stress, and disrespect--go somewhere else.

I see that most folks have a great experience with this company. Unfortunately, I did not. At a…read morehome where I was dog sitting, I was locked out of the home due to a stupid mistake on my part. The owners have a keypad lock on the door and don't use the doorknob. Without thinking, I engaged the lock on the doorknob and couldn't get back into the house. I partnered with the owner who called A Locksmith & Key Company. A gentleman named Osworth arrived at the home and made an attempt to open the door using a plastic sheet to depress the doorknob. When that didn't work, he said he would have to cut the doorknob off. He said the doorknob was defective because there was a piece of adhesive tape over the keyhole. I told him I doubted the knob was defective, that the tape was merely a reminder not to use the key. When I asked if he would try picking the lock he seemed surprised and said, "Oh. You want me to try that?". What on earth?! Of course I wanted him to try that! He quickly tried picking the lock without success. At this point, I really questioned whether it truly didn't work or he was looking to rake in extra for a new doorknob. He said it would be $100 to cut the doorknob off plus labor. WHAT?! Already, he stated that his basic service would be $225. However, when he got the homeowner on the phone, she indicated that she'd been told the charge was $150. By this point, he had cut the doorknob off and the homeowner was not happy. Understandably so. I did not have a good feel about Osworth from the very beginning. He seemed to me to be someone who saw a mark. He may not be a true reflection of the company's values or standards, but unfortunately, he WAS the face of the company that evening and he was someone who smooth talked while taking advantage of a customer. I hope not to need a locksmith in the future, however, if I do, I will not contact this establishment.

Miguel died recently and whomever replaced him was very nice, but one of the keys he made did not…read morework.

Miguel is the only person in the store who can copy car keys and even when we call in advance to…read moremake sure he'll be there, we show up and he isn't there. Tried for over a month because he's the only person in the area who can do this and we were given the runaround each time. Just really disappointing as I'd read from so many other reviews that the service from here is great. Unfortunately I can't say the same because I never got the service.