I had some potential water damage in my guest bathroom. Holden and team came out Monday morning,…read moreassessed the situation free of charge and gave me options. I knew right away that they were honest and thorough. I gave them the job hoping they would not find mold. They not only shared the good news of no mold, but they went the extra mile and put new base boards, painted and caulked all around the floor for a very reasonable price! I highly recommend them for all your water restoration or mold abatement needs!

From the owner: Jasper Benson Restoration is a locally-owned and operated 24/7 emergency restoration company. We…read morespecialize in mitigation for any residential home damage caused by flood, water damage, or mold. We are passionate about arriving promptly and finishing the project as efficiently as possible to restore peace after disaster occurs. We are available to serve Utah County, Wasatch County, Juab County, Sanpete County, and Salt Lake County at any time of need!

Quality, efficient job at a reasonable price. It is a good value to me. If I had to do it myself,…read moreit would have been a pain. The service requested included cleanup, killing mold, sheetrock repair and trim.

!!!WARNING!!!…read more DISHONEST AND IMCOMPETENT!!!! MY FAMILY WAS SWINDLED!!! MASSIVE FINANCIAL LOSS!!! WARNING!!! DO NOT USE: Superior Water Restoration - Dallin Denbore Our family home had the basement flooded. Dallin Denbore and his team came in and made a lot of promises, and we were taken advantage of! We lost tens of thousands of dollars! We were left with an unfinished clean-up job, and no plan or funding for a rebuild, as was promised. My family was up to its ankles in water, and Dallin Denbore came rushing in, without an estimate, and told us he had lots of experience in handling home-owners insurance claims, and that he would take care of the paper work. Dallin DID NOT check the terms of our insurance, nor did he give us ANY idea of a project estimate. He repeatedly said "do not worry, your insurance will cover this all", as he ran up a bill of Later, when the insurance claim did not work out, his crew halted work IMMEDIATELY. We were left with two massive storage containers with all our things in them in our driveway, unfinished clean-up in our basement, and a demand to be paid. Dallin EVEN HAD THE AUDACITY to send my family a bill the INCLUDED our damaged things that were on a list to be part of an insurance claim...HE SENT US THE BILL HE INTENDED TO SEND TO OUR INSURANCE COMPANY!!! My family paid him the small amount we received from the insurance policy, and even added more, as a compromise, a very reasonable portion of his bill. He took the check, and for 6-8 months, it appeared to be settled. UNBELIEVABLY, Dallin Denbore contacted my family for MORE money, and threatened to take us to court if we did pay up. IMCOMPETENCY & DISHONESTY!!! MY FAMILY WAS MASSIVELY TAKEN ADVANTAGE OF!!! !!!DO NOT DO BUSINESS WITH THIS COMPANY!!! !!!DALLIN DENBORE CANNOT BE TRUSTED!!! East Millcreek, Utah

After experiencing a flood in my home, I honestly didn't know where to start. The team at PuroClean…read morestepped in immediately and made a stressful situation feel manageable. From the very first interaction, they were professional, respectful, and incredibly thorough. They clearly explained the process, showed up when they said they would, and treated my home with care and consideration the entire time. Their crew was knowledgeable, calm, and efficient exactly what you hope for when your home has been disrupted. What stood out most was their communication and conduct. They kept me informed every step of the way and never made me feel rushed or in the dark. You can tell they take pride in their work and genuinely care about the people they're helping. I'm extremely grateful for their help and would absolutely recommend PuroClean to anyone dealing with water damage or a home emergency.

My basement flooded in April of 2024. It took until February of 2025 to fix it all. The…read morecommunication was preposterous or lack thereof. When we hired Puroclean we were 3 months pregnant and my wife literally had our full term child in the time it took to rebuild the basement. It's not that it was the craziest job either. When you hire puroclean you don't get a say in who they sub contract. Every sub contractor we had did very poorly except our carpet guy but we hired him. The moving company, dry wall guy, and plethora of plumbers we had were not good. When we would inquire with our Puroclean pm he would duck our texts and I'd have to pester him for a response. Every single time. The communication was so bad. It took 5 months for them to install a toilet in our downstairs. Granted, our toilet was different, it still wasn't put at the top of their priority list. It doesn't take 10 months to recarpet and repaint /reinstall all drywall. Do not choose Puroclean at all. They don't do the work, they just hire bad subcontractors to do their work. Thankfully in the end everything was replaced but the stress, worry and hassle far outweighed the repair. In the pictures shown, the subcontractor said it would totally be fine. We had to pester him to get them reinstalled in a manner that actually looked good. "There's only a couple fingers space between the panels!" Yea right. Low value company. We had our downstairs furniture baking in the summer son for almost three months, one of the plumbers parked his truck in our driveway for 3 days without coming back and made my wife uncomfortable. When you choose a company to do damage repair, you hope it's quick and fast but the hassle and heartache of this whole ordeal isn't something I'd wish on my worst enemies. I'd wish it on the bad contractors though.

These guys were the worst RIP OFF ARTISTS I have ever seen. As soon as they found out that mine…read morewas an insurance claim, they jacked up the price on everything. We ended up going with someone else that was way more reasonable. I would never use this place again.

From the owner: R&E Cleaning & Restoration works to restore losses with as little reconstruction as possible. If…read morereconstruction is necessary, we'll handle the job from start to finish through one point of contact.

Good communication and nice employees, you love to see it. I love supporting local businesses.read more

Great company. Great employees! Its always a pleasure doing business with a company that has such…read morenice employees. honesty is refreshing when it comes to having a contractor do work in your home.

John was great to deal with when my bathroom had to be brought down to the studs. They have a…read moregreat plumbing company they work with that changed my water heater too. Good communication and John worked great with my difficult insurance company. Quick and efficient service. Never felt I was being scammed or pushed around by John. Will hire again in the future.

John and August were amazing. They were extremely responsive, very professional, and communicated…read morewith us through the entire process. Would highly recommend!

I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

DON"T use them. They don't pay the company that actually goes out and relays the carpet. They just…read moreignore the customers and it's an awful experience from start to finish.

Worst experience ever. Complete lack of communication, no set schedule, poor quality of work,…read moredishonest and huge burdens on homeowner. My water claim is under complaint investigation because of how poor our experience was with this company. I would not recommend them to anyone. I will post photos soon showing the poor quality of work they did, and if you have questions about the troubles we encountered, feel free to message me and I can share more. I documented every interaction, so they can't post a comment saying it was my fault (like they tend to do on any low rating they receive).

We had Roger do a radon remediation system at our house. He came out to give me a quote so I…read moreunderstood what the options were for where to put the system. The place where I thought it would go wouldn't work. It was nice to know exactly where it would go. He did a great job installing it and was friendly and professional. I highly recommend him!

I needed Radon Mitigation with a basement test score of 3.1. I searched online for a general…read morecontractor and found "The Property Medics" owner, Roger Empey. He came to my home within two days to do a detailed estimate. We carefully explored several options. He emailed his estimate to me three days later. I noticed that it was a professional estimate complete with drawings, written warranty, DOPL license number, and costs to install the mitigation system. I did my due diligence by checking with DOPL, BBB, and the State of Utah consumer protection agency. Roger and his company have a spotless record with no complaints. I set the date to install. Roger arrived on time and finished the project that day on time. He worked like a very knowledgeable pro in the basement, garage, attic and up on the roof. He cleaned up all of his work areas. Roger gave me a free Radon test kit which I mailed off a few days after the work was completed. The test came back with a Radon level of 1.1, the best you can get. Now, my wife and I feel a lot safer occupying our basement area. I could not be more pleased with the whole process. My best advice for anyone is to skip the two big companies in Utah who cannot come to your home for 50-60 days after you call them. One big company makes estimates over the phone with a somewhat pushy style. I hope Roger puts his company sign up in my yard to advertise his great work.