We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

Jolley pro's has been amazing helping us with our rental properties. Mold in Utah is no joke and…read moreTyler and his team are quick and reliable! Lifesavers!

From the owner: Call for immediate assistance at 801-427-1261. Jolley Pros is your trusted partner for…read morestart-to-finish mitigation and remediation services in Orem, Utah. Specializing in rebuilding homes after fire, flood, or collision damage, our team is dedicated to helping clients restore their properties and their peace of mind.

Rainbow Restoration is a great company to work with. They are very responsive and get their jobs…read moredone quickly and professionally. I highly recommend them.

My son unfortunately flooded our upstairs bathroom on Thanksgiving right before dinner so the day…read morewas already stressful but all my stress was relieved dealing with Rainbow they sent out Will who was beyond professional and the cost was so affordable we chose not to file a claim I can't recommend them enough.

Master Plumber Keith was great! Not only did he fix the problem of my backed up sink drain, but I…read morelearned so much from chatting with him. For instance why one needs to run only cold water through the garbage disposal! He turned my kitchen sink back up into a positive experience, even my dogs liked him! Thanks Keith!

I thought $433 was a little pricey for unclogging a kitchen sink but Abdul was great and he left me…read morewith a good feeling about the repair. I wasn't able to do it with a snake.

Jef did an incredible job of rescuing us from the basement flood. I called him at 11 PM and he was…read morethere in less than half an hour. He went right to work cleaning up the flood and drying out my basement. Excellent work at a very fair price.

I was told by my plumber that these guys were good, and in an emergency situation I used them. They…read moreshowed up and ripped out half of my bathroom, drywall and then went down to the main floor and tore out chunks of the ceiling. They put a fan in for 3 days came back and said they would call the next day. Took 3 weeks to hear back from them after calling and emailing. They had no problem getting ahold of our insurance and estimating a giant amount of money to fix the bathroom. Which was approved. I asked them for a time frame of fixing and they said they couldn't give me one until they were paid. They told me materials, especially tile could take awhile to get here, but I couldn't order until they got paid. Our insurance guy sent the check directly to us. And as soon as that was known by them they called daily to find out if it came and if we could sign the check and give them the full amount. They wouldn't even put me on the schedule still or give me a time frame. They wanted the whole check up front. Shady! I finally got the check and I put it in my account. I got another professional bid by a man that I know personally and know his work and it is high end. He bid 1/3 of the cost to do my bathroom. AND he told me a date he will be here. I have had calls every day in a row to collect payment, it's been 5 days and 2 have been the weekend and the check had to clear my account. Today they called and threatened to send me to collections tomorrow. It's been DAYS, not weeks or months. For 4 hours of tearing out a bit of tile and drywall and placing fans and leaving them it was over $3k. Rip off! DO NOT USE!

My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Epic Restoration charged us $1,884.71 to demolish or "mitigate" 9 sq ft of our bathroom…read more There was no rebuild. No documentation. No accountability. Just a vague invoice and a threat to increase the amount if we didn't pay immediately. We hired them expecting restoration -- their website says they handle both mitigation and reconstruction. After demolition, they suddenly claimed they don't do reconstruction at all. When we questioned the charges and asked for moisture logs or any kind of justification, they refused and raised the bill. We took them to small claims court. We lost. But that doesn't make what they did right. We ended up paying nearly $2,000 for a torn-up bathroom and had to hire someone else to fix it. Learn from our mistake and hire literally anyone else. Everything in this review reflects our honest opinion and direct experience.

Overall good experience, the closets are not included in the room cleaning price which I wish I…read morewould have known beforehand. But carpets looked good.

Got an appointment fast . My carpets look fantastic. We are selling our house and are out of state…read moreso we were nervous to not be there. The staff was very helpful and friendly.

Hides results from the tenants of a toxic black mold remediation that was done on the property we…read moreare renting. Refuses to provide the tenants with any information and is protecting their "customer" the landlord. We have experienced health issues and respiratory decline since hiring this company to take care of the issue. They refuse to cooperate with tenants. Don't do business with this company. Will change this review if the company decides to cooperate. Would have ZERO stars if possible.

My experience with them (Nate was the representative that came to my place) went as far as an…read moreestimate, but how smooth that went? One of the best experiences with a business I can remember. They were able to provide a free estimate. They were offered to come within an hour or 2 from the call (which means, if they can come soon, they will not let you wait for a long time for for nothing) I did not need further services in my place, and he was honest about it (he could have tried to push services, because the water machine identified humidity). He provided us with his professional opinion and backed up his advice with solid and easy to understand arguments. I had further questions about technical aspects of mold/water damage and he patiently answered them with same eloquence as paragraph above. I found his visit very objective, not waisting our time. He was also polite and considerate at all times (important right now due to coronavirus circumstances). Their service was so satisfying that I felt that I own them a review.