****15cm cut on my leg on a faulty security tag, needed to see doctor and tetanus shot…read more absolutely no help from manager, just a "whatever attitude.** NO call back or concerns, They should be accountable , as well as these tags are on childrens stuffed animals. And no one at headquarters will even give out their number. just an awful irresponsible location and company.

I'm sure there are good nurseries that treat their staff well like Terra or Jade Gardens. Sheridan…read moreisn't good to staff especially students. I was embarrassed by the way the male manager spoke to a young person. I had to leave.

Very poor delivery (significant charge), followed by radio silence/no customer service to explain…read morethe mess they created.

DO NOT USE VAN BEEK EVER!…read more My contractor took me to Van Beek, who she was working with for only a few months. I made a full payment in cash to the owners daughter, Amanda, who was at the oakville location, and now in Mississauga. I paid in full, the cost of stones that were being delivered to my house for my patio work. As I left and went in to the car, my contractor stayed behind and BEHIND MY BACK, Amanda made an agreement with the contractor to give half the cash back to the contractor and told her she can give it later. Amanda made a new reciept to the order of my contractors name "Marcella Malkova" for the owing amount of $4746 privately. Once Marcella disappeared, this is the amount they are saying that somehow I owe them. My contractor ran away with thousands of dollars from me and many other people without finishing the work. The contractor also ran away without returning the cash Amanda took and gave her from my full payment. Amanda's father, the owner then put a Lien on my house because I REFUSE TO PAY THEM THE MONEY I ALREADY GAVE TO THEM. The mistake I made was that I failed to notice that they did not give me a receipt at the time of payment. Although, I have a receipt from my contractor saying that I paid for all the stones on the exact same day. When I approached them with my shock after receiving a letter stating they have put a lien on my house, they told me and admitted to this whole situation. They are the ones who told me all this happened (by mistake because Amanda was young). Amanda admitted (I have recordings) to have trusted my contractor and thought it was ok to secretly give the contractor half of my payment I made to her, thinking she will get it back later. I am so appalled by this company and how they operate. The owner now refuses to talk to us because of what mistake his daughter made, and is trying to have us pay legal fees and incurring interest...on an amount that was fully paid! He states that because the contractor put the stone on our property, we are responsible. EVEN THOUGH THEY ADMIT WE PAYED THEM FULLY. We will be taking this legally but I want to warn as many people as I can because this is such a sketchy business and I cannot let anyone else go through the distress they are putting me in. THESE GUYS ARE CROOKS. Also, they were giving my contractor stones on loan for other customers and once she ran away they also threatened to put liens on other innocent home owners.

Fantastic greenhouse…read more They've been open the whole way through the pandemic and doing a great job of limiting customers at the door, making sure everyone wears a mask and wiping down the cash area, carts and providing sanitizer around the store. Unlike other stores, I've seen workers confront anti-maskers and escort them from the store. The girls are extremely knowledgeable and helpful, happy to make arrangements and talk about the plants and flowers. The soil guys out back are very helpful and strong! Remember to tip them! I've seen some reviews about the owner, but they're very one sided. I've been to the greenhouse frequently and started gardening a lot. I've only ever seen the owner stick up for his employees when they're being belittled and berated. Again this is only a few instances, but I can only imagine that the people with 1 star reviews of this place are also the types of people who don't get their way and tell their version of what happened. With that out of the way, they have a fantastic inventory and honestly considerably cheaper than other greenhouses in the area. It's no wonder that there's always a lineup.

Came in on a Sunday night and maybe the owners got too much money, because as soon as we walked in…read morethe employees (or owners?) didn't even greet us when we came in. No one asked if we needed anything or acknowledged us. Employees were just on their phones and talking amongst themselves. We just left after. I guess they didn't want anymore business.

The people who work here are treasures, very knowledgeable & helpful beyond the norm. Not a…read morecombination found many places.

I ordered a Stromanthe Triostar from the website and upon visiting the shop, the owner was quick to…read moregreet my girlfriend and I. Olga was very polite and knowledgable about each plant she sells. You can already sense the passion and care she has for her plants and for the environment. If you are looking to support local and small businesses. I highly recommend purchasing from her! and we will definitely come back/10

I went to Agram Garden Center to purchase 5 - 30 by 26 inch patio stones. I was able to call and…read morespeak with someone very easily so that was nice. However, trying to find where I needed to go wasn't easy, the dust dirtied my car and I had to personally lift all 5 - 105lbs patio stones into my trunk. The stones were nice looking but ended up being the wrong colour. I kept the receipt, assuming I could return like I have in the past at Home Depot. However, as I called the gentlemen, an understatement at best, the man who picked up sounded and also acted like the boss, it may have been so. I explained, I was in yesterday and bought the patio slabs but they aren't the right ones. I asked if I could return them and he said no with a negative tone. finally, he offered me store credit which is not what I want. They pay the boys who lift these heavy stones most likely minimum wage and I ha for lift myself. After that experience he has lost me as a customer, sparked a negative review and will lose business from not only me but my entire family and some friends in Oakville. I was born and raised here along with my mother. We are involved in work which could provide business for million dollar mansion owners. However, Agram's will not be getting the contracts that's for sure. treat people right and don the right thing! Hope your reading this pal because I promise your attitude and cheapness Of not letting me return $42.50 of Patio Stones has cost you thousands of dollars from me, thousands from my family and potentially Hundreds of Thousands from the future clients who would of been sent your way. Way to go!!

Excellent patio stone and fresh sod. Very good staff also.read more

Talk about the stars aligning. I purchased a bird feeder but couldn't grab bird feed at the dollar…read morestore (interesting sections of essential items right now hmm). As I was walking out of Starsky in the same plaza I looked up I see in bright shining letters "BIRD SEED"! I drove across the parking lot and saw that Urban Nature Store was offering curbside pick up. I hadn't placed a pre-order, but the employee was nice enough to help me. I asked for a basic bag of feed - I'm no bird expert, the feeder was a gift. Apparently they have 16 types of bird seed, who knew. I paid $12 for a large bag of their most popular/standard seed - it was the smallest one they carried and I suppose it makes sense given you likely have to refill it quite often. The transaction was done quick and safe and I was grateful to have come across this shop, which I have never noticed before.

From the owner: Do you love feeding and helping birds? Do you enjoy backyard gardening and promoting backyard…read morewildlife? Then Urban Nature Store is the place for you. From seed to feeders to fine optics to gardening tools to gifts, Urban Nature Store is your independent source for all your backyard nature needs.

I made a purchase at Sheridan Nursery Etobicoke in early February but due to the weather we agreed…read moreto delay the delivery date until the end of March, weather dependent. The delivery driver, Anthony gave me his cell phone number so we could coordinate my delivery date. Awesome service! On delivery, Anthony, and his helper Nick made the delivery so easy. Thank you kindly, Sheridan Nursery Etobicoke!

Absolute Garbage Company - I bought 4 rolls of sod. When I unrolled them at home, 3 were virtually…read moredead. Went back the next day and they refused to do an exchange or a refund. They take absolutely no responsibility for selling dead product. They lose at the end because I've been spending between $400-$500 per year there for at least a decade. I'll never go back there. They've lost a customer for life.