Alisha from Bulwark Pest Control was absolutely fantastic! She quickly identified the issue we were dealing with and took the time to thoroughly explain what was going on and how she was going to fix it. Not only did she resolve the problem efficiently, but she truly went above and beyond to make sure everything was handled properly. Her professionalism, attention to detail, and genuine care for doing the job right really stood out. It's rare to find someone who takes that much pride in their work. We're so grateful for her help and would highly recommend Alisha and Bulwark Pest Control to anyone needing reliable, top-notch service! read more

Brian did a good job treating the exterior and wiping down the spider webs, he made sure the bait boxes were full and the gate was tightly shut read more

The BUGS in Tennessee are very different than the ones my family has been used to in California! I can't believe the size of the spiders and how quickly they can make their webs! I am so thankful to Bulwark Exterminating for treating my house & keeping the BUGS outdoors!! Bulwark has great service, an easy to use schedule/payment app, and reasonable pricing. Dustin has been the service technician for my home since I started with Bulwark a year ago. I LOVE the consistency in having the same technician!! Dustin always makes sure to check in with me about any specific issues and answers all my questions. He is professional, thorough, & knowledgeable. Thank you Dustin & Bulwark for your exceptional service! read more

Trey was great. Took his time and kept me well informed. Appreciated his attention to detail and respectfulness.

Dustin came out today and cleared all the webs and any nest around the house and sprayed around the house and shed. And as always with any of the employees who come out, he was friendly and explained what all he was doing and asked if we had an issues. I appreciate that he goes out of his way to spray every where, even though we have "stuff" all over the place around the house and yard from moving and not having a place for it, yet. read more

James does an amazing job with the exterminating. He's a great communicator, he always lets me know when he's coming when he's arrived and when he's done. I haven't had one insect or spider on my property since I have hired them. read more

Andrew treated our house and other areas today. As always, he was very friendly and went the extra mile.

We live on a large wooded property and unwanted critters and insects make their home outside our home. We were having issues with critters getting in and we called Bulwark for service. Matthew came and has been taking very good care of us. We have had no critters in our home and after the winter treatments we were sure with the high temps and rain we've had we would see more troubles, but much to our pleasure, we have had no unwanted visitors inside and on the outside the mice are being well controlled. We love the value of having a bug and rodent free home. It let's me sleep in peace that nothing will be creeping around my home trying to move in. The technicians are polite, Informative. And very respectful of our home, property and pets. The company offers excellent customer service and communication. I highly recommend this company. read more

switched over from Arrow and was a little skeptical at first using a small family business instead of a bigger nationwide company, but Essential has been nothing but professional. Incredibly thorough and just a great company overall:) read more

Was given a free 1 year trial with a purchase of a new home. They stopped showing up after a year and never sent a bill or notice so I assumed they were done. 4 years later and I'm now sent to collections for a service I didn't want or receive. read more

They showed up on time, fixed the problem, and that was that! All problems should be so easy to solve!

Excellent service today from James B at Bulwark! Excellent company, great value! Thank you!

They will not stop calling, emailing, and texting me and harassing me to schedule another service. I've begged them to stop. I needed a one time service. I've since sold the house and moved. I do not need service anymore but they just don't seem to understand that. read more

Our service guy was Nolan. He was very professional and friendly. He cleaned the cobwebs from our house. He made sure he got our permission to enter our home. I definitely recommend this company read more

I am a huge fan of Bulwark. Used them at 3 properties for 4 years. Love that they call to give a heads up that they're coming. They have a well-marked truck so that you know it's them if you get a Ring camera alert ;) If I need them between sprays, which in my experience hasn't been often, they have been able to get me on the schedule same day to take care of it. Most recently Will and Stephen sprayed and sent me photos of their work. I love this. Super friendly, professional people. Will continue to use them for my pest control needs. read more

We have been using Bulwark Exterminating for a little over a year and have been so pleased. We switched companies when we moved after being less than impressed. Bulwark's comes on a monthly basis. They always text us to give a head's up about when they'll be here, and check in regarding any changes or things we'd like to focus on. They are super thorough and have addressed every concern we've had. I appreciate their professional and friendly staff. Even during the Covid-19 craziness, they weren't able to come in the house, but texted to let us know they'd be treating the exterior and would return for an additional visit (when they could) without any additional charges. We've been really happy with them and would definitely recommend them. read more

My experience with Bulwark was horrible from the start. I purchased a groupon promotion to use their services but they refused to honor it, saying I was outside their service area....yet, when I paid double the money, I miraculously was within their service area !! There were 2 technicians that did a good job....otherwise no one ever paid attention or cared to look at what my actual pest problem was. They made appointments for me without my acknowledgment, saying "no need for you to be home"... but my problem was INSIDE the house !!!....they never gave any attention to that !!....and I was charged regardless if they showed up or not !! Their management was lacking in every courtesy imaginable !!! An absolute nightmare I endured for far more months than I wish I would have. read more

Sam Schulman serviced our home today. As a customer for 3 years I can honestly say he's the best service tech we've had with you all. He was thorough in explaining his treatment, incredibly kind, and ensured proper follow up for further treatment needs. read more

James with Bulwark was communicative prior to and during service, explaining the process and expectations. His knowledge on pest control issues was on display and he clearly expressed a personal interest in our ant problem. James also knocked down some spider locations which was something he was not obligated to do. James was thorough, cordial, and professional. James absolutely deserves five stars but the four stars is because of the Bulwark contract which I was told was not a contract. Well, it is. I was told by Bulwark that I could cancel the service at any time without penalty. We shall see. Having said that, I do recommend this company and certainly James specifically. The only precaution is the contract. Read it and make sure you can live with it. read more

The lady who serviced my home was nice... But, when she serviced the outlets 3 different outlets in my house quit working. Also, I post dated when my service fee should come out and they never pulled the funds. Now they are calling for a payment which I do not have at the moment. It has not been the best experience by far... read more

They were super quick to send a technician out so that was great. However, the technician inexplicably parked his big truck in my yard which was weird, but he did move it to my driveway when I asked him. No biggie, he was very nice and polite. After this he announces that he will be spraying chemicals all around my yard for bugs. Great, except I had requested rodent removal not bug removal. He said it was just part of the service, but I'm just not a fan of chemicals sprayed all over the yard and seeping into the groundwater especially for no reason. Anyway, after we sorted that out it turned out that he didn't have with him the proper equipment to address the rodent issue anyway. Turns out the equipment was essentially bait boxes and glue traps. I actually am already using bait boxes and these huge rats in my basement would wear a glue trap as a freaking hat. So even if he had had the proper equipment it would have been useless. He felt bad and offered to go ahead and spray the yard for bugs for me. This was weird because I felt like we had just had a 10 minute conversation about how I definitely didn't need and more importantly didn't want my yard sprayed. So anyway, I thank him, tell him it's not his fault, no worries etc., etc., but I've had a long day and need to go to the store so thanks for trying and so long. I go inside my house for a few minutes and when I go back outside to get to my car his truck is idling in my driveway. He sees I am trying to leave so he backs his truck out annnnnd hits a car that is parked on the street. He screams out and, like some bizarro, looping full-circle madness, proceeds to full-on park his big truck all up in my yard. I expect the rats were very amused. read more

Thank you Mathew Tolliver for your excellent service. My home is insect free and I no longer have mice in my crawl space. I appreciate all you do! read more

Austin did a great job! He forgot to change some sticky traps that I have in the garage but he called me an hour later tell me that he totally forgot. Then he told me that he had already asked the company to send out another person to drop off the sticky traps. I thought that was some great initiative read more

Bulwark is great and Matthew Tolliver was so helpful and professional! They are very thorough and have great deals. Matthew went above and beyond for my family and I! Absolutely recommend. read more

It took Bulwark forever to finally service inside my home. They would always come and spray the outside. However after complaining they sent a very nice technician. Cathy was great. She took her time to spray inside and out. Hopefully we won't see any more spiders for awhile. read more

I'm fairly new to using Bulwark Exterminating services, I found them while looking through Groupon. The chemicals they use seem to be working pretty well so far, thankfully-because the lady I spoke with last let me know that I must have been misinformed when I read in the information that they guarantee their work until the pests are gone. The first time I spoke with customer service, they were very nice and professional, which is more than I can say for the people they sent to my housES the first time. It was the woman who contacted me back for the return-to finish what the first person DIDNT finish, that told me that they didn't stand behind their work. Alan Aldridge is who came out the second time- and he texted just to let me know that he had only sprayed outside the house, because he says he knocked and nobody answered (my aunt is partially deaf, and it was 8am, and it was supposed to be in the notes to knock hard)but wanted me to be sure to get on here and leave my opinion so that his employer would give him $15. So here's my opinion- he could've texted, or CALLED even, when he didn't receive an answer at the door, instead of only spraying outside THEN texting to let me know afterwards that we hadn't heard him knock-especially since this was the second time someone had been sent out to do a job that wasn't finished by the first person (who was a woman, but was using a mans name to sign the bill she wrote my aunt-after I had already paid in full BEFORE the services were rendered), of course she left in such a hurry that she left all of her company paperwork behind- including her big clipboard with built in storage and stack full of other customers bill receipts. I guess it's just like anything else nowadays- it's a coin toss as to whether or not your gonna catch them at their best. Hopefully they'll send someone else out to try to finish the job-AGAIN, and hopefully we will have better luck with them.‍‍ read more

Eric was excellent! He took well of entire house that first guy did not even cover. We were happy with his work and for another service prefer Eric to come out! Thank you read more

Our experience with Bulwark has been very positive. When we moved into our new house they came out several times as we worked to control the pest situation in a house that had set empty for 10 months. Our tech, Allen Vosburg, is always polite, courteous, and professional. read more

We have been using Bulwark for almost a year now and as someone new to this area, it's always a challenge getting feedback on companies that others trust for their service needs. We decided to give Bulwark a chance and we have been very pleased with the service so far. Any time I need a re-treatment or have concerns Bulwark is instantly working to resolve our concerns. It's super easy to schedule by logging into My Bulwark, selecting the appropriate issue and a time that works best for me, and you can also call. In addition to how user friendly their website is, ahead of service you get a picture of your technician via email so you know who is coming out. We usually have Alejandro, super super nice guy and very informative. I would recommend Bulwark for their outstanding customer service alone, but the product actually works pretty darn good too! read more

Soakai Kioa did a great job as I asked him to do something to gert rid a a rat we had seen. (He put out a special trap.)

We have had Allen Vosburg as our lest control expert for about a year now. He has always been extremely pleasant and helpful! He made sure to take more time out of his day when we had a severe ant problem last summer, and was able to get the issue under control quickly. I would highly recommend Bulwark exterminating! read more

Corey and Jay were extremely professional and courteous when they came to service my home. I would recommend Bulwark exterminating to anyone looking for a reasonably priced and effective pest control service. read more

I purchased a GROUPON for exterminating services from Bulwark. When you initially call to set up an appt they ask you how would you like to pay, credit card or voucher? I informed them it was a voucher and I had to give them my voucher code before they would come out. I gave them my code and was set up with an appt. My original problem was an ant infestation. After about 3 services, which the other 2 were covered without a charge because they agree to come out free within 30 days of initial visit if problem still persist, I was pleased with the services rendered. I will also note that the techs were friendly. However, the problem arose when I kept getting a bill. For 4 months straight I would call and say that I had a voucher that covered my services and they continuously stated they will take care of it. Now I have been sent to collections and after calling Bulwark and them lying saying they will handle it I am left to try and get this ding off of my credit report. I highly suggest staying away from them as they have bad business practices. They also call and email you relentlessly trying to get you to sign up for other services. They say they can not take you off of their listing which is something Ive never heard of. I actually had to block them from my cell phone as I was getting about 23 calls a week read more

Our tech was Jay was excellent. He was on time, thorough, polite, and walked me through his process. He was also friendly and made sure to follow through with closing the fence to not let the dog out which was most appreciated. This is a new company to me and our previous pest company left behind high standards and this was great as well. read more

Randy came for our first pest control treatment in our new house. He was polite, knowledgeable, professional, and thorough. He explained the process completely. When he finished, he informed me of precautions to take as far as crawl space and attic were concerned and who to contact if I had any questions. He also told me about the security using pictures on the side of the truck and on the hand outs. Wonderful service.Thanks. read more

Bulwark does a great job keeping my house bug free. IF I ever do see a straw bug in my house I just give them a call and they send someone out to spray inside. Many times when they come no one is at home so they can only spray outside. If I need in house service they always schedule a time they can come when one of us is at home. Today Corey Linker serviced my house and I am completely satisfied with his work. read more