Great place to deal with for used boat parts it looks like they're just a large Marine Insurance…read moreyard where Salvage boats go

From the owner: Tennessee Marine Salvage is your Insurance Claims Specialist. We perform Salvage/Recovery…read morehaul-outs. We have licensed, Certified Marine Surveyors to examine a vessel according to US Coast Guard Standards and American Boat & Yacht Council Standards for sea-worthiness, potential repairs needed and overall estimated values. We also have a large Boatyard for vessels to be kept for claim evaluation and/or repairs.

I am writing this review with the utmost disgust I purchased a brand new odes dominator 1000 less…read morethen three years ago. This machine has less then 300 miles on it. It has only been trail riding in the woods 3 times so not been beat or abused in any way. Been used to haul brush or take grandchildren for rides mostly. I have become very disgusted with the machine as everytime we get it out SOMETHING will break on it. We have had to replace hoses which broke and aloud machine to overheat. Most recently had to replace the entire front end (tie rods, ball joints, etc...) my mechanic spend endless time trying to get parts for this American made (I was told) machine because of covid and the parts have to come from CHINA. After countless phone calls and persistence they Ended up taking the parts needed off of another dominator to fix mine By now I am totally disgusted and the very day I got it back, the gear censor went bad and therefore it will not run. SSSSSOOOOO again I drive over an hour to get the part needed from reynolds. Needless to say i was not accepting the covid excuse AGAIN , which is exactly what I was told. When I fussed about the machine being less the 3 years old, less then 300 miles, only trail rode 3 times and why couldn't they take the part off the machine that they already took the front end parts for my machine. Glenn informed very rudely that I was to stop talking, that if i spoke another word i would be out the door HOWS THAT FOR CUSTOMER SERVICE!!!! In closing I will say from the minute the papers were signed to.purchase this machine I HAVE NOT BEEN SATISFIED WITH REYNOLDS SERVICE. THEY HAVE NO INTEREST IN CUSTOMER SATISFACTION AND IN FACT ARE DOWN RIGHT RUDE. I will never recommend this place to anyone and in fact I will be sure that everyone knows how I feel. Thank for reading my rant. Also I have to select a star rating. My choice is actually -5 but that was not a choice. Just saying

Living here in rural Eastern Tn, I have 3 options for service on my modest bass boat engine. Two…read moreact like it's a favor I ask for to get service on my engine, and then there is one who stands out. Reynolds Racing and Marine is the real deal. "Can I get an appointment?" I asked. "No", Glenn replied, "just bring it in, and we'll stack it up and get to it." So I did. "About how long do you think it will take?" Said I. "Maybe two weeks." I got the news my boat was ready in two days. Since then, the first place I called a number of times has yet to return a call. And that was a long time before I called Reynolds. Now that I know what I know, Reynolds is my first and last stop for any service or repair. And Trampas is the guy who took my request for things to be checked or replaced, added some suggestions I overlooked, and the whole crew there is very customer friendly. Having spent the most of my working life facing the public, I know that few will say they had a good experience. Most will only opine if they have something negative to say, and the public can be hard to work with a lot of the time. I'm here to say, don't let any negative reviews influence you. Reynolds couldn't be better.

What a truly customer oriented business. I will say I am very late in writing this review in…read morerelation the initial purchase of my pontoon, but have had several dealings with Madisonville Marine in the last 5 years and their commitment to taking care of their customers has not waivered. From our first several "window shopping" visits to the purchase and delivery my husband and I never once felt pressured or "sold" on anything. Jason is someone who loves his job and it shows. When we finally settled on a pontoon and were awaiting delivery tragedy struck and my husband passed away. When I called to tell them I wasn't going to be taking delivery on the day we had set up and why the response was "this boat is NOT a priority and there is absolutely nothing you need to do or think about where it is concerned. When you are ready you call us and tell us what you want to do about the pontoon." The specific details are personal, but suffice it to say Jason and the owners of Madisonville Marine truly took care of me. I didn't buy the original pontoon, but opted to purchase a smaller one I was comfortable with handling on my own. Their yearly maintenance is quick, easy and efficient - and they guys on the dock are a hoot! Anytime I've had a question they have been helpful. The store is stocked with all your needs and their selection of boats is awesome. If you are thinking of buying a boat YOU CAN'T GO WRONG using Madisonville Marine!

Hi just want to put Madisonville Marine on the map. I recently wanted to do a repower on a boat I…read morehave been working on for quite a while but I got some bad information that this place didn't do repowers only rigged new boats. I took a chance and called them and yes they do repowers so I ended up talking with Dave Carnes the salesman and he verified they could do the work. So I towed my boat to him so he could evaluate the hull and discuss what wants I needed on the boat. We came up with a plan of engine replacement and some additions I asked for. He said it might take a while which there were customers ahead of me in which I understand I was in line for my turn. I expected 3-5 weeks out on it but was calling me the first week with updates where we were at. By the second week they were installing the engine and ready for lake testing to get the prop pitch right and were ready for me to pick it up. This place is top notch and the customer service is incredible. Their mechanics went above and beyond with fabrication and replacing possible issues that could trouble me. I also want to give a shout out to Jonathan the parts manager for setting me up with everything I need to service this engine as it breaks in. Thanks to all these people that were involved in bringing my boat back to life. I would recommend this place to anyone who is looking for the best service anywhere. They are a Yamaha dealer and stand behind their work and products and are professional. Thanks again John Mattos.

Tried to place a phone call to get some info on a particular boat need... recording says " no store…read moreassociates available to answer calls.... Go to our web page" This is total lack of service... what if you don't do computers or this type of communication skill? They can't answer a phone or call you back? Not even an option. Lack of hospitality and professional business skill. This was in the day a place we'd do business... not impressed now. ASKED BY OWNER TO REACH OUT PERSONALLY.... Does that mean going to the store... as phones aren't answered?

I shop here often and am very satisfied with the service they provide and the inventory they have…read more Sure can't stop by any other store in Knoxville and these items Like most most car dealerships and parts houses they carry in stock what sales,, The cool thing is you can check their inventory online,, I typically like thinking ahead and using their online store for any specialty items and stopping by and picking it up while I browse thru the store

If you're in search for a boat, new or pre-opened, look no more, the place to shop is Premier…read moreWatersports. Whether you're local in Knoxville or far away, ask for Zach and he will take great take of you! From sales to servicing your craft, this is the place to want to trust. Premier Watersports also carries boating supplies and accessories. All in all a great experience, I highly recommend them above all others in the area!

Great people to deal with,they will go out of their way to help with all your boating needsread more

Nick and he's crew were great. They did exactly what they said they would do. They got me in and…read moreout. Quality work! Thanks Sick speed.

My family is originally from Somerset, KY. In 1987, the federal government recruited me as I had…read moregraduated With Distinction from Eastern Kentucky University's College of Law Enforcement. They sent me to South Florida where, for the first five years of my Federal Law Enforcement career, I was a Special Agent, assigned to Marine Drug Interdiction. In addition to that experience, I have owned and operated boats since the mid '70's. I am an experienced Boat Operator, and I have a 100 Ton Ocean Master's Certificate. In late 2019, we replaced our Scarab with a 2020 NauticStar 2302 Center Console, a design favored by Law Enforcement everywhere. We bought the boat from Coast to Coast Marine in Somerset, KY who recommended Sick Speed Marine to install the electronics. I like a boat outfitted with the equipment I am used to - VHF, RADAR, SONAR, Directional Remote Controlled Searchlight, etc. I've found that most local boaters do not use VHF radios - a must have option in South Florida where this boat will spend much of it's time. My friends would characterize me as being somewhat "OCD," and others might use more colorful adjectives but, suffice it to say, anything less than first rate equipment, properly installed, and fully functional is wholly unacceptable to me. The sea is an unforgiving place, and on more than one occasion, my safety has depended upon it. I was offered a fair price, and I accepted the proposed invoice as written, with the understanding that everything would be professionally installed. The final work product by Nick and Derek at Sick Speed was immaculate. I hope this Review is helpful. Be Safe Out There Bill E. Branscum InvestigatorBEB@aol.com

I was recommended to this place, but honestly, it's a complete joke. I first met them at the…read moreChattanooga Boat Show, where they were polite and seemed helpful. I brought my boat in to get it de-winterized. On my first visit, a Tuesday, they were friendly and told me to leave the boat in the back, assuring me it would be ready by Friday. A week later, I called on Tuesday to check in and get an update. They hadn't even started on my boat yet. They explained that there were other boats ahead of mine and promised it would be done by that Friday. I called again the following Tuesday, and once again, they hadn't started. The same story--"It'll be done by Friday." I waited another week and called yet again on Tuesday. This time, they told me they hadn't even touched my boat, but now the excuse was that they were short-staffed. I said I'd check in by the end of the week, but they told me not to call; they'd reach out to me. Frustrated, I decided to pick up my boat and take it somewhere else. I called to give them a courtesy heads-up since I live about 45 minutes away. When I arrived, I was told they had just started working on my boat that morning. Funny how that timing worked out. After stalling for three weeks, the day I call to check in, I'm told nothing has been done, and the day I tell them I'm picking it up, suddenly they've started? Then, to top it off, they tried to intimidate me, claiming I was interfering with their work and halting progress. I asked why I wasn't informed on the morning update call or during my courtesy call that they had begun work. The Service Manager said he had no idea they had started. I kept my cool, but honestly, I couldn't help thinking, "No, you're not fooling me, and this business is a joke." To make matters worse, when I went to retrieve my boat, it was partially uncovered while it was pouring rain. I gave them over three weeks to complete what should have been a simple task, and this was the result. Unprofessional doesn't even begin to describe it. Do not take your boat to Water Works!

Last fall we used our boat Friday and Saturday with no issues. Sunday, we plan to go out and the…read moreboat would not start. After some testing, we nail it down to the fuel pump. I take the boat to water workz the next week to change the fuel pump. I should have walked away when they started with "we don't like to tell the mechanic what is wrong we want them to find it" After much discussion I said if it is the fuel pump (I knew it was) replace it. If it is anything else call me. I get a phone call and they said they replaced the fuel pump but now it needs the carburetor rebuilt. I give in and let them do that. Then the next phone call is the block has frozen and busted and needs the motor rebuilt due to water in the oil. The boat is stored inside our basement and has not been outside below freezing. Then their story changes to it has overheated and blown a gasket. Still needs to be rebuilt. I tell them to put it back together and I will pay for what I owe them but to do no more work on the boat. When I pick up the boat it did have water in the oil but........ I changed the oil and had to put a few lines back together that they left apart. I can't prove that they put water in my motor, but I have used the boat a couple of times and had no issues and no water in the oil. I would like to see a news show do an undercover show about them. I can say without a doubt I will never use them for anything, nor would I recommend them to anyone.

I highly recommend buying your boat here! Although I knew I wanted a Boston Whaler, I wasn't sure…read moreabout options. Corbin Dull took care of me through entire process. He helped steer me in right direction with personal recommendations on each option. He secured a build slot for me right away and I had my new boat in way less time than I imagined. They graciously stored my new boat until spring. Easton King was phenomenal at delivery, spending as much time as I needed to get comfortable with the features. Corbin and Easton stayed in touch and answered every question I had promptly even after delivery. 100% class act. What a great experience!

Went in for a rope left with a BOAT! Was no pressure and helped me select the best rope for my old…read moreboat. And surf ‍ for my boys. Then ask about my dream Mastercraft and they are passionate about boats!! The I tire staff, friendly and found an answer for me if they did not know. Nick has a great team.

You can purchase or rent boats. Your boat needs repairs…read more You came to the right place. Friends or families can have boat parties or be taken out on the lake. This place is landscaped well and taken care with a clean environment. The people here are super nice. The boats are stored then locked inside when it is timed to close. ~~~~~~~~~~~~~~ There is a gated parking lot where there is a long sidewalk that has access to other storage areas. The wooden stairs were so gorgeous and it was landscaped that was well kept up. There were a couple piers but the doors locked. ~~~~~~~~~~~ This place can service, store, supply parts, finance and insure boats. There are new and used fresh water boats can taken out on the Tennessee River and travels towards Cumberland River. The boats travels to Ohio River Chattanooga Tennessee and Huntsville, Alabama ~~~~~~~~~~~~~~~~~~~~~~~~

Visiting with friends on a clear Saturday, Chickamauga Marina kicked the day off right. Easy…read moreparking, even some all-day shady spots means no baking-vehicle on the return from your excursion. You have quick access off Hwy 153 to put you in a good mood from the start, and you're pushing out to sea a couple minutes later. All the normal amenities you'd expect at a gated boathouse, minus the hustle and bustle as you embark hassle-free. It costs a little more monthly, but upside is you have a spot versus the waiting list at the cheaper places down the bay. You'll probably want to head elsewhere for repairs, but for normal operations it's the most convenient around. Happy boating.

Came out quick, friendly, professional and efficient service. Fixed my issue for a fair price.read more

Serviced lower end of a 24 year old Mercury 150. Showed up early after calling ahead. Had the…read morecorrect parts and equipment needed. Performed a thorough inspection of all other components before leaving. Left suggestions regarding service needed in near future. Competent, efficient, friendly and thorough. Will have them return for upcoming maintenance needs.