I stopped in to get a bracelet fixed and was in and out within ten minutes. I left the bracelet to get the lock replaced and the next day I received a call that the bracelet was ready. I went back because I noticed that the jewelry they sell is top quality and trendy. I ended up by purchasing a pendant for a necklace. Beautifully crafted and modern cross in white gold. I definitely would recommend that you stop here for exquisite jewelry. read more

My husband purchased a necklace and ring for me as an anniversary gift. It was top quality and looks great! We've had repairs done there and also batteries replaced in watches. The staff and owner are wonderful and very easy to work with. I highly recommend this jeweler! read more

I have  $20-22k in diamond rings from Buono Jewelry.  I was looking to sell them and anywhere I brought them to I was basically offered less then $4000.  I was told to go back to the original jeweler instead, i'd have better luck. I attempted to bring them to Buono directly to sell them back but they weren't interested in them.   I am disgusted that they do not stand behind the quality of their work and product.   I do not recommend this establishment at all because they inflate their appraisals to make a sale and take advantage of their repetitive customers. read more

We went for Baby ear piercing. The Nurse was professional & very well experienced working with babies. She had good techniques to be able to pierce her ears without too much fuss or pushback from the baby. She bonded well with my grandbaby before piercing her ears. You also can see The instruments were sanitary because of how they were packaged. I recommend them % read more

terrible customer service Very overpriced Be careful what you buy here, you wont get your money back read more

If you go to buy something make sure cause they never give back there deposit they are not a friendly jewelry store they have no heart for the consumer read more

My husband and I took our 4 month old to get her ears pierced. Vicky was professional, patient, and did a wonderful job. We cannot thank her enough. read more

If you always wanted a "personal jeweler", John Buono is the jeweler for you. At Buono Jewelers, you receive the personal and private attention you need and deserve. The staff, is more than professional and qualified, to help you decide on the choice that is perfect for you. There is no mis-leading or sugar-coating, to push you to make a purchase. The client is given all the info and space required to make a confident decision. Buono Jewelers takes into account your personal needs and cost point, so that your purchase fits your budget. John will work with you to make that happen to the best of your satisfaction. I have purchased several items from Buono Jewelers, and I have been greatly satisfied every time. If you are looking for that "personal" touch, offered with privacy and distinct care, visit Buono Jewelers. I highly recommend it! read more

I was looking for something specific and of course, waited until the last minute. Called and spoke to a very helpful woman on the phone. So much so that I took a ride there to see what she had. Vicky could not have been more helpful and I left with precisely what I was looking for at what I consider to be a fair price, although I do think the store is a tad pricey in comparison to what's out there. But good customer service is worth a few bucks. I'd use them again. read more

Just had 3 rings fixed and sized John has to be the sweetest guy in the world . Great price and perfect job. Love u guys I hope my wife gets fatter so I can come back and size them again and have the pleasure of ur company . Merry Christmas read more

Buono Jewelers is nothing but professional and they do amazing work. I went to them bc I was recommended by my cousin, whose ring was made by them. I went to have a ball removed from my Bulgari ring. They not only did it quickly but professionally, leaving no signs of where the ball originally was placed. John Jr helped me and was extremely kind, offering to help repair other jewelry as well. I recommend Buono Jewelers to EVERYONE who asks for fine jewelry, even when on a budget. THEYRE THE BEST ON THE ISLAND! read more

John is the absolute best. He works with you from start to finish to tailor your choice of jewelry to your needs. He makes the entire experience so comfortable and makes sure that you're more than happy with what you decide. He's the jeweler that cares! I had gone in to show him an old piece of jewelry and get some ideas on what I could do with the diamond for the future (engagement ring).. john took my old, dated piece of jewelry and made it breathtaking with a reset. If you want someone who cares about you from start to finish, go see John @ Buono. read more

Went to take my 7 month year old baby girl to get her ears pierced yesterday with Vicky. Not only was Vicky detailed and thorough explaining to me and my family every step during the process. She made sure she had some time to play with my daughter to get friendly with her first so she would be at ease before getting pierced. Vicky was beyond patient and took her time to make sure everything and the baby was alright. The process was sterile and detailed in terms of making her the holes were even. Vicky you're one of a kind and you keep doing what you're doing here!! Thanks Vicky...Zoey looks glamorous with her new shiny earrings! read more

great Jewelry store! they have everything in there you could need. Staff is extremely friendly and prices are very reasonable. I got my father in law cufflinks and an engraved money band that he loved. Definitely recommend them for your jewelry needs!! read more

Elyse was great. She made ordering a custom piece very simple & helped out with all the details and ideas. Definitely looking forward to my next visit. read more

So disappointed. I purchased a ring here and in less than six months diamonds on the side of the ring have fallen out four times when I went back to the shop to get it repaired, it came back from the shop missing another stone. They did give me a $50 credit for my inconvenience but I will never buy anything from them again. If I could give 0 stars I would. read more

I'm updating my review because I had some very productive and informing conversations with the co owner of Buono's. It seems the email contact I had for them was not working correctly and I never gave the business the proper opportunity to correct and make things right. Sometimes we just need to stop with emails and social media and just sit down and TALK with people. I should have given Buono's a call and SPOKEN to someone, but no, I waited on an email that was never going to come. So with this said, I have to retract what I wrote because they were never given the opportunity to correct their mistake. Yes, the watch band link was still scratched, but I never gave them the chance to fix it. I was told I would have been given a refund and they would have tried their best to fix and I'm sure they would have been able to fix, because I was able to fix on my own. Thanks again John Jr! read more

My father had a chain me and my siblings got for him a few years ago. This chain had a pendant with my mothers face on it. Since my mother passed away almost 7 years ago, we wanted him to have another memory of my mother so we got him this chain as a gift for Christmas. One day I came in the house to find the picture of my mother from his chain on the floor in the upstairs bathroom. When he came in, he told me that he did not know where the picture was and was very emotional about it. I showed him that I found it, and promised that I would find a place to replace this pic for him. Buono Jewelers was that place. They did such as great job replacing the photo for him and in such a short time. I became emotional and hugged the woman who assisted me. They were so reassuring they would be able to assist me and that they did. I am so grateful to them for recreating the memory for my father. I recommend Buono Jewelers as they were very professional and provided courteous service. read more

Buono Jewelers is my go-to whenever it comes to a special occasions. Everyone who works there is an absolute pleasure! I am generally extremely difficult when it comes to choosing anything, but I am always treated with patience and professionalism. The store has an enormous selection of beautiful jewelry. Why bother traveling to the city when you can have a gorgeous custom made (pretty much anything) right here on Staten Island? read more

My husband and I visited Buono jewelers to upgrade my engagement ring for our Anniversary. John and his amazing staff treated us like family from the minute we walked in the door. They understood exactly what we wanted, sketched a perfect design and went above and beyond to ensure I received the correct diamonds for my ring. The professionalism and attention to detail truly exceeded my expectations. Buono's is not just a jewelry store, they are true "jewelers". There is a distinct difference! read more

My husband and I took our 4 month old daughter to Buono to have her ears pierced. What a fantastic job! I was more anxious and nervous but I was put at ease as soon as we walked in. The store is clean and bright. The woman who did the piercing was knowledgeable as she has been piercing infants for 20 years. She took the time to hold my baby and play with her initially so that she would feel comfortable. The actual piercing was quick and the earring are perfectly centered in her little ears. I highly recommend going to Buono for ear piercing. read more

I have been going to Buono Jewelers to buy jewelry, repair jewelry, look for latest trends, ear piercing, gifts etc. As soon as I walk in I was greated and welcomed liked family. I felt very comfortable looking around, asking questions and not feeling rushed. Everyone associated with this establishment is friendly and willing to assist you. They work with you, listen to your request, research items and successfully find what your looking for. I love coming here. I know I can count on Buono Jewelers to deliver. Prices are very reasonable. The quality of their merchandise is exceptional and continuous treatment and commitment that I receive is priceless. read more