I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!

My 9 year old was complaining about headaches so I took him to my eye dr (shout out to Dr. Daisy at…read morePerspective Eyes in Winnetka). After evaluating my son Dr. Daisy confirmed that his vision was fine, but she was worried that the headaches were being caused by weak eye muscles and thought he could possibly benefit from vision therapy. She gave us some exercises to try at home, but recommended we also look into vision therapy. I did a little research on where people go for vision therapy (who knew there was such a thing?) and made an appointment here for an evaluation at Vision Rehabilitation. We saw Dr. Sorensen in April for a longish (1.5 hours?) appointment which my son didn't seem to mind. At the end she did confirm he would benefit from 16 weeks of vision therapy to strengthen his eye muscles and would also help him from losing his place when reading etc. I asked for a report that I could read thru and possibly use for school accommodations. She promised to get it to me within 2 weeks. 2 months later I realized I never got the report so I followed up and recently received it, which was helpful to pass along to my son's teacher. The thought of adding another weekly appt to my busy kids schedule right now didn't seem appealing so I figured I"d call back in the spring to get this going in the summer. At my son's recent physical our pediatrician recommended we get a second opinion from Lurie before starting the therapy so we just booked with the Dr. he recommended for this coming April (the soonest we could get in). And from there we'll decide on next steps for vision thearpy. If you don't want to go to Lurie overall we had a good experience with this office and Dr. Sorenson seemed to pretty knowledgeable.

Dr Sorenson and the entire staff were amazing! Very friendly and professional. I got an eye exam…read moreand I was in and out. The opticians have great style and found me a pair of glasses that I love!

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

After having been a very satisfied patient at CGC for five years, I requested that CGC email me a…read morecopy of my prescription. 'Larry' at their prescription services reported that CGC requires $50 from patients before they will release scrips. The Federal Trade Commission's 2024 'Eyeglass Rule', makes charging a fee for release of patient prescription ILLEGAL. I intend to report them to the FTC for being in violation. And I'll be finding another eye doc.

Terrible quality of service and glasses lenses. Came in for a checkup and they updated my…read moreprescription. Ordered new lenses for my glasses and it was ready in 2 weeks. I was told to come in to pick it up and the guy who deals with it just didn't come into work. No one knew where he was, very professional... once I got my updated lenses my right eyes prescription wasn't right.. my left eye was fine but the new lenses I had for about a month now scratched so easily I can barely see out of them. TERRIBLE Quality. Do not recommend coming here.

Excellent doctor. Unique!!!!!! Over 5 years of care!!!! He…read morewill not talk to you - he will REALY help you! Very few doctors can do what he can!!!! Do not expect many words or explanations. Expect he will do that others - cant!

Horrible individual and doctor. He is jerk and insensitive brut. I had eye injection done by this…read moredoctor. As I never had eye injection done before in my life , I didn't know what to expect and was understandably scared. He rushed through the entire procedure by quickly putting eye drops and proceeding immediately with the injection. When I saw the needle heading for my eye, I flinched on impulse and got yelled by this jerk . The jerk yelled at me " are you fucking nuts" , just imagine doctor yelling this during procedure. I felt excruciating pain as he injected needle in my eye. Once again , he clearly rushed (as he told me that he does 25 of these injections a day) and numbing drops clearly were not working yet . I asked my parents who had multiple eye injections done about what they felt during this procedure , they said barely felt anything. The same was confirmed by others. He is simply jerk and uncaring butcher. Left him immediately and went to another specialist.

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

The whole staff is incredibly kind and helpful…read more Dr Warciak is amazing: knowledgeable & informative, plus genuinely patient and kind -- everything you could possibly hope for in any kind of dr visit. Definitely recommending to friends & fam.

Best optometry experience I've ever had! Every single person exuded a great blend of friendly +…read morerelaxed + competent. The "what's better, A or B?" test which has been stressful at other places was easy here. I got more useful info about my eyes than anywhere else. Highly professional, informative and enjoyable!

I'm fully aware my body hates me and decides to do crazy messed up things to me. But, I thought I…read morewas actually okay when it came to my eyes. WRONG. Why would I even presume that? I went to Dr. Katz cause I figured it was time to see an eye doctor and I'm glad I did. I spent a good 2 hours in the exam room with him as he tried to figure out what was wrong with me. Half of the time he spent asking me, "is the red ball above the black ball and if so to what side". Apparently, this is the test which I failed at. I'm so happy, cause now I have glasses and contacts and I can actually read correctly and see things correctly. It's so nice to finally be able to do that after 22 years of not being able to. He's really sweet and his staff is even sweeter. Although, when you do go into the office you'll feel like you immediately time warped to the 70's and no, this is not your eyes playing a trick. Oh on a side note, if you have a really jacked up prescription and he's able to get your contacts, like he was for me, don't even bother asking if color is possible because he'll just stare you down and ask you if you're nuts.

I have been wearing glasses most of my life and contacts for over 10 years now. I have had some…read morenightmare experiences in the past and Dr Katz took his time to help me out. I had made peace with myself a long time ago that I would never be able to see as well as I would like when it came to my contacts, but Dr Katz had other things in mind. It took some time but he was able to get help me see better than I ever have. I left with tears of joy that day. I kept seeing him for a year or so after I moved to North Carolina but unfortunately life caught up with me and was not able to make my schedule work out to see him anymore. Going to a new doctor that was highly recommended to me out here has just not been the same experience. I highly recommend Dr Katz. He is a fantastic doctor.