I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

The care and attention from all staff members are outstanding very knowledgeable and friendly,…read moreI've seeing Dr. J. Harthan since 2019, I suffer from Sjögren's Syndrome and required transplant of the cornea on both eyes and prevented me from seeing, she recommended the use of scleral lenses took her time to explain my problem and condition of my vision and the way the scleral lens would benefit my vision, I was depending on my family members to guide me places but after Dr. Harthan provided the scleral lens I can move on my own and go places without the help of any oner by my side. I am very thankful for her care and her knowledge and would encourage anyone needing an Optometrist the Glenview Vision Center is your place. I definitely recommend this place. You will SEE the difference

Another top notch exam and great service by Doc, interns and Marylin who are all friendly,…read moreassertive and know their stuff. Had a huge misunderstanding and took it up with BCBS and will be cancelling that shitty insurance as they're contracting as well as with a few other insurance companies that look good on the surface. Not naming names. Doc is the best, he had a sidekick intern as well as office staff there just after COVID. Everyone was super friendly and the new office staff girl was super laid back - the intern explained everything then Doc came in and did his thing. Think of a sporting event - he's there and on the spot. He comes in, does his thing - explains it all and lets the intern go from there. Due to the discrepancy with BCBS I footed the bill myself. He'd also take your old favorite lenses and replace them but remember if the frames are too old (just send pics in and go from there) then you're outta luck. He said about two (2) weeks as they're super busy, sending orders out to labs then other places to get the tints, etc.. Got a call today, end of the day before the holiday. Came in, popped the frames on and everything was perfect. Not sure why people are complaining on here. Doc is one of the top 5 if not top 3 eye docs on the North Shore; and he educates and teaches as well as covers sporting events and all sorts of interesting avenues. Talk about experience, there ya go. In the end I called BCBS today and laid into them. When I'd call to complain initially, they took the insurance complaint against the Doc when it was against BCBS. Called them today and told them to clean up their act, stop the lies and bullshit and drop this so-called claim and listen to the call as everything was documented wrong. BCBS IS horrible.

Very helpful and efficient. Well organized office, super competent optometrist (my new glasses…read moreare great) and Dr Goldstick is both kind and competent. Highly recommended for care and ease of booking.

This is a review of the office management and not Dr. Goldsrick. Dr. Goldstick completed 2 cataract…read moreremoval surgeries as expected and is a successful surgeon. Goldstick's office manager contacted us 3 times to tell us to write a check or pay cash for procedures BCBS had paid for- months ago paid for. The office manager's demand was so suspect that me and my husband double checked to see if this was a scam, and it was the sketch office manager demanding 10k for procedures that were paid for by BCBS and what ever small co-pay we paid. A shame a good surgeon has an office like this.

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Simply the best Optometrist office I've ever been to!!! Experienced doctors and staff in a BRAND…read moreNEW facility located in downtown Northbrook. Everything is super new and clean, with the new facility offering twice as many frames and items as the old place. They even fixed the ramps in the parking lot for easier accessibility!!!!

Best optometry experience I've ever had! Every single person exuded a great blend of friendly +…read morerelaxed + competent. The "what's better, A or B?" test which has been stressful at other places was easy here. I got more useful info about my eyes than anywhere else. Highly professional, informative and enjoyable!

What can I say about Dr Kohn, he is simply THE BEST!!. What Doctor goes out of his way on a…read moreweekend no less than to see how you are doing post cataract surgery. Dr Kohn continually gives the best no BS explanation on your eyesight. He is so personable, and friendly. He goes over the health of your eye in great detail and lets you know how things are. I cannot say enough about him, he is the best.

After having been a very satisfied patient at CGC for five years, I requested that CGC email me a…read morecopy of my prescription. 'Larry' at their prescription services reported that CGC requires $50 from patients before they will release scrips. The Federal Trade Commission's 2024 'Eyeglass Rule', makes charging a fee for release of patient prescription ILLEGAL. I intend to report them to the FTC for being in violation. And I'll be finding another eye doc.

Terrible quality of service and glasses lenses. Came in for a checkup and they updated my…read moreprescription. Ordered new lenses for my glasses and it was ready in 2 weeks. I was told to come in to pick it up and the guy who deals with it just didn't come into work. No one knew where he was, very professional... once I got my updated lenses my right eyes prescription wasn't right.. my left eye was fine but the new lenses I had for about a month now scratched so easily I can barely see out of them. TERRIBLE Quality. Do not recommend coming here.

The first pair of glasses I bought a couple months ago from Zeifert didn't fit properly. The…read moreoptometrists at Zeifert tried several times to get my glasses to fit. After multpile attempts to adjust my glasses and they still didn't fit, the optomet told me they needed to order me a brand new frame. How's that for a company that stands behind their products! I highly recommend Zeifert for your glasses and contacts.

Zeifert has been at the Renaissance place for several years and I have always admired them from the…read moreoutside. The storefront looks lovely and inviting. We finally had an opportunity to visit Zeifert when my husband decided to get a new pair of glasses. There was no need for an eye exam so we only experienced the store portion. It is as lovely inside as outside. Clean and organized. The bad: The initial portion of our experience was awkward - it took them a moment to start talking to us and then they were very focused on getting all the details of my hubby's insurance. The lady who was dealing with us kept asking her co-worker if she found the insurance info yet, if she can confirm it, is it there, does he have insurance, do you have it, did you find it...? I am really not sure why was this so important as the insurance only covered small percentage of the glasses cost, we still had to pay most of the total price. The good: Once she confirmed the insurance details, her demeanor changed, she smiled and started helping us choosing the frames. From then on, our experience was great. They have a nice selection and it took us a while to settle on the winner. They even had his prescription strength in stock so we were able to have the complete glasses at home that evening. Prices: It is hard to judge if the prices here are much higher than at any other eye glasses store, however based on the location I would say yes. Definitely not a bargain place :) Overall: If price is not a deciding factor, I would recommend Zeifert for your eyeglasses needs. Hopefully they will learn to provide good customer service from the very beginning, regardless of your insurance ;)