Great experience in Chelala and with Phillip. Welcoming, friendly, helpful. All the positives. I…read morehighly recommend.

The owners are very personable, professional and have reasonable prices with a quick turnaround…read moretime for repairs.

Stopped in here to buy a simple pandora charm. Ended up finding a new jeweler…read more Family owned business (kids playing behind cases on the weekends- reminds me of growing up behind the counters of my family business). Great attention to detail. So kind. Fixed my bracelet for me free of charge. Very very nice. I highly recommend.

Went here to have a link removed from my watch. When I walked in, there were 3 customers before me…read moreand I was barely acknowledged. Another lady walked in and waited because she needed repairs done as well. A lady walks out from the back room and asked to help the lady who walked in after me. Guess I was invisible. The customer asked if the other couple who were there before me have been helped and completely ignored me. Again, guess I was invisible. I will not be returning.

It was my first experience and I couldn't have left happier. I had brought in my first watch to get…read morelinks removed and the staff was amazing and attentive to all of my needs. Absolutely recommend!

I went to Dolabany to get a custom necklace made as a gift with a stone I had bought abroad. The…read moreowner, whom I dealt with, showed me a setting/ design, told me the price, and said he would have it ready for the special event I needed, which was a few weeks away. The necklace was ready 3 days late, after the event. I did not get upset, but was disappointed. When I went to pick it up, the owner showed me the stone and his work, which I complimented. I asked where the chain was. At this question, he got very angry and told me I didn't mention a chain. I explained I thought buying a necklace meant the whole piece- chain and stone, so it could be worn. He continued to berate me, getting louder and ruder, yelling over me as I tried to explain that I didn't realize it didn't come with a chain. He exploded, continued to yell at me, and stormed around the store as if I had insulted him. So rude and impossible to talk to or reason with at this point. He kept yelling and screaming. Again, I complimented his craftsmanship but said I didn't understand that a necklace meant just the stone setting without the chain because I had never done this before. I was stunned by his aggressiveness, anger, and rudeness, and I have NEVER experienced this kind of treatment or customer service anywhere- all because I didn't realize the chain wasn't included in a necklace purchase. He had me in tears as I left. I wish I had read previous reviews, particularly the "lowest" rated, because I had the same experience as those customers, and I would never recommend this store. RUDEST OWNER WITH NO SENSE OF CUSTOMER SERVICE OR HOW TO DEAL WITH MISUNDERSTANDINGS. INTIMIDATING AND SCARY. STAY AWAY!

I came here for the first time to get the stone in my engagement ring tightened. I was feeling very…read moredisheartened because this was my third time getting the stone tightened. Another jeweler damaged the ring when resizing the band and refused to help me. Toodies was heartfelt and helpful, the repair was quick and affordable! They made sure to discuss further repair options for me to consider if tightening it again did not provide a long term solution. I would recommend Toodies to anyone looking for a small-owned and caring jeweler!

Toodie's is the only place I go for my jewelry. Adam and his family provide a first class…read moreexperience every time. The quality, price, and service are absolutely exceptional. They're patient and informative. As a guy, sometimes it can be overwhelming picking out the right piece, but they truly take the time to make sure you find the perfect fit for your situation.

Robert's Jewelry is caring, efficient and offers high quality new and used jewelry - for extremely…read morereasonable prices. They very much value their customers! Recently, I didn't have the correct change for an item I had work done on, and he took the little I had and said "That's fine!" I will continue to direct my business to Robert's!!

The folks at Robert's are the best! They have treated me great in every way whether it's selling or…read morebuying ( I've been mostly selling in the last couple of years) and they are always respectful and more than fair in their business practices. I would highly reccomend Roberts jewelers to anyone looking for an honest and positive jewelery store experience! They are the best!

Needed a battery for my watch, called to see if an appointment was necessary (was Friday afternoon)…read moresaid, "no just come in" so off I went. Arrived and said it will only be a minute . . . Was almost 2!! It takes me longer to set it!! 7 bucks, Super-fast service, what else could you ask for?? As Arnold once said, "I'll be back."

My experiences have been mixed. I think the business was probably great in its time, but the…read moreservice is now slow and the attention while you're there is divided. You better be organized, because I'm not confident they are. I've brought pieces of my grandmothers in to be restored, and the results were were good, but left me wishing for a bit more. It seems the work was done half-heartedly. Two of the items broke again within a month. While the woman who works there does seem willing to help and offer advice, she is agonizingly slow. I went to pick up three items, which should have been a quick in and out, but it took FOREVER. Seriously, an hour. She also kept confusing the prices and then charged me $50 over the agreed amount, until I pointed it out and she refunded me. Plan to be a while and know your math. Also, they will not call you when the items are ready to pick up. I've had to check in every few weeks. That's not right, in my opinion.

My go to jewelers. So nice and super helpful not to mention great designers. Thank you!read more

I have used the Salomans to fix my jewelry for years. They are honest, thorough and meticulous in…read moretheir work. Joanie can restring anything and Richie is the best at fixing anything. He's even remade pieces for me using my ideas and his design. He melted down all my mom's scrap gold, made beads from the gold and restrung them with my pearls....just gorgeous. Highly recommend them and their prices are reasonable, to boot!

Wonderful service. The experience is always pleasant and friendly. Great selection of watches and…read morejewelry and my wife and I are fans. John Marcello is an outstanding SA and incredibly knowledgeable.

I visited the showroom today looking for a new watch. Could not recommend meeting with John more…read more He clearly knows watches, particularly Rolex. More importantly he is passionate about the brand, and an avid collector. He took the time to explain each watch that we looked at, had lots of interesting facts, and was super patient.

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

Another amazing experience at Bostonian Jewelers!!…read more My grandmother passed away and left me a beautiful diamond ring (her mother's emerald ring she had put inside a band with trillion diamonds). I brought it here to get resized and an updated appraisal. Once there, Ali talked me through ways to improve how the center diamond was set in the ring. We worked together and came up with a personalized frame and chose to add some side baguette diamonds to make the appearance of the center stone look bigger than it is. After a lot of back and forth, we came up with the perfect vision for the ring. Ali, Hagop and their whole team worked so hard in bringing my vision to life. I wanted to keep the integrity of my grandmother's ring while enhancing it slightly. I can't say enough good things about all of them. Trust them with your family heirlooms. They will exceed your expectations, as they did for me! I could not be happier! So not only is my great-grandmothers emerald diamond more secure in there but the way they were able to enhance it and make the ring look more like a complete ring amazes me!

I don't know how this place stays in business. It is never open during its stated hours. I have…read morebeen there three times in the last two weeks, during hours they say they are open, and they've been closed every time. Too bad because my wife likes their products. Very disappointing.

In all of metropolitan Boston, there is not a better choice for unique, aesthetic women's clothes…read moreand accouterment. Diana Gaikazova has got it going on. If I really want to buy a present that will thrill the receiver, The Heart of the Square is the place I go. You should too.