I called for a inspection of our tankless water heater and flush…read more Upon inspection "Kevin" asked for me to come out and show me what was done. Communicated easily and demonstrated his actions and provided details on future service needs.

Difficult to get an appointment with this company. I was originally told next Wednesday but was…read moremoved up to yesterday. I had to assist with moving the cement cover over the septic tank. The plumbers felt the cast iron pipe had collapsed but they also stated the U90 inside the tank was not supposed to to be there. They punched a hole in it so it could be snaked..I asked for a price and Ed stated they would need to work it up. I still have not been informed what the price is. He said Gypsy was the one in charge. I called to cancel the work order and she stated I had to pay a diagnostic fee for them driving out to Seabrook. I got the impression they did not care to complete the job. I would not recommend this company.

Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert was professional and courteous. He addressed the problems quickly and his price was fair.read more

Fantastic help. Receptive and efficient. Was impressed with the service performed. Highly recommend.read more

Caleb was a lifesaver! He was a RAM in the bush who totally…read moreunderstood the assignment! He jumped on things w/a quickness & his follow -thru was 110%! The office manager went above & beyond in customer service! Miss Lynn stayed in contact w/us & followed up to make sure everything was completed to our satisfaction! Who you gonna call? Call HGS! Thank you Caleb! Thank you Miss Lynn!

They ripped me off. I entered into a 2/year HVAC service contract with A-1 Heating and Air…read moreConditioning on January 27, 2025. I mailed them a check for $120 and instructed them to set up the appointment with my tenant. After two weeks went by, I followed up with a phone call to the owner, Ron Railey. He said he would take care of it. After two more follow-up calls, he rudely told me to find someone else to do the work. I told him I had already paid him for the year. He told me he would give me my money back. He never did. He even lied and said the check was in the mail. Two weeks later, it is clear he has no intention of giving me my money back. I have filed a complaint with the BBB. Do yourself a favor, use anyone but them!

Fast, Effective and Efficient Service!!!…read more If you are having A/C issue, be sure to call them first. I noticed my air conditioner was not working properly. When I called, they asked me all the pertinent question to do a preliminary diagnosis. Additionally, provided me with guidance to prevent any additional system damage (saved me a ton of $$$). Upon arrival, the team went right to work, diagnosed the exact problem, replaced the damaged part, and checked for any additional damage. Before I knew it, everything was working perfectly. I was able to settle the bill with my credit card and it was quite reasonable. Prior to leaving, they gave me information which helped shape my expectations for how long it would take for my home to return to it's normal temperature. Should I have any other issue, you can bet that they will be the only company I will call. Thanks for your service!!!

We had a leak under our kitchen sink and Trey Ferrell immediately diagnosed the problem as being a…read moreleak in the garbage disposal. In less than 24 hours he returned with a new disposal and installed it. The whole project was done promptly and neatly and it was a pleasure having Trey in our home. Just a wonderful experience. George Anderson

We wanted to thank Steven our HVAC technician from Superior Services in Bluffton SC for his…read moreprofessional and direct approach in answering our questions and for providing to us his recommendation's to help prolong the life of or existing four ton condensing unit.

We have had regular maintenance, a breakdown/service call, and new equipment with Lang 72 Degrees…read more For regular maintenance, we feel the cost factor is competitive and service is excellent. A couple of years ago our A/C unit stopped working on a 96 degree day. Lang had someone here and they were able to get us up and running within a few hours. We knew our unit was near the end of it's life (and so did Lang) but they never pressured us to buy a new unit. When we decided the time was right to replace our unit we comparison shopped and chose Lang. The people who come for service calls are completely professional, friendly and helpful.

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

Craig performed the hot water heater descaling and filter cleaning in a timely fashion and…read moreeverything is running great! He was courteous and helpful in fixing a faucet issue which was a result of incorrect installation. I would recommend Low Tide Plumbing.

11/ 17/25 Called Low Tide to check their labor rate. The young lady (I think her name was Lauren)…read morewas so knowledgeable and impressive that I decided to hire them. Angel and Mario did very well at changing toilet valves, lines, fill valves, and installing a new shut-off valve to the house. I am very pleased with the work and the price.

Jerry is outstanding! Friendly, respectful, honest, and professional. He showed up early for a…read moreceiling fan replacement and was very friendly. He performed the work quickly and professionally. I will be using Reid Electric again and suggest that you use them als.

Reid Electric came within a couple of hours after calling. He found the problem and fixed it. I…read morewill call him again when needed.