Anthony provided excellent customer service when I picked up my sandwich today. I asked for three…read moreextra items at pickup, and he was so pleasant, patient, and kind. I really appreciate employees who go the extra mile with a positive attitude. Good customer service is hard to come by these days, and Anthony made the experience a great one. Thank you for the friendly and professional service!

Imagine ordering for pickup, coming in 15 minutes after placing the order expecting it to be ready,…read morefor the store to be locked and the order to not be ready, to then being sent away for 20 minutes once someone comes back, only to come back and for your order to not be started. Well that's exactly what happened at this Jimmy John's location here in Bensenville. Ricardo is terrible, possibly giving me the worst overall experience at a quick service restaurant, screams unprofessionally managed. I would question the cleanliness of their establishment and the food quality. I place an order around 10:55AM for ASAP timing for two sandwiches and visit the store closer to 11:10AM to pickup my order. The door is locked and there is no one to be seen. I call the store and a few minutes later Ricardo comes to unlock the door. I request for my food and Ricardo falsely claims my order was a scheduled order for 1:30PM, not even asking my order name or such. He said to come back in 20 minutes. I leave and come back 20 minutes later and Ricardo is preparing some catering order. After telling him that's not my order, and showing him the details of my order, that it was placed for asap timing, he apologies and offers me a 2.99 fountain drink as compensation. At this point it's been over 40 minutes and I have no food. I request for him to just give me a refund, and if possible any other accommodation for the time wasted. He says a refund is all he can offer and rudely tells me to get out the store.

Date: 2-July-2024 Time: Lunch…read moreTotal (before tip): $7.00 Payment type: Cash Server: Ordered at the counter Grade: B- I have been craving some hot dogs, so I decided to go to the place for lunch. The place looked dead! I ordered double (as in two dogs in one bun) hotdog and fries. After paying, while waiting, I overheard the only other customer ask for a soda refill and it was a dollar... Like seriously?! Also the place is cash only, so be warned. A customer after me came in and had to use on-premise ATM to get some cash out to pay for her food. Not judging here, but that is very convenient way to make some extra cash for a business by having an ATM on-premise. It did not take long for my food to come out. The size was about what I expected it to be. I started with the fries and they were pretty delicious, hand cut and made to order. Hotdog on the hand was alright, nothing too special, typical hotdog. Overall B- experience! The whole $1 refills and cash only, but you can use our ATM situation, bothered me a little, but I will come back and try something else.

Husband went back with cash to get us hot dogs but since I'm celiac, he asked for no bun or fries…read morebut all they did was remove the fries and still left a few! He ordered a double chilli cheese dog and they only gave him one! For the price they charge, not worth going back especially if they overlook details.

This is a really unorganized location. They always make you wait when you are on the drive thru. I…read morethought getting the app would resolve this issue, but it's worse! Today was the second time I added bacon to my burger and I paid for it, and they did not add it to the burger! They always make you move up to the curbside spots to wait for my food. Like isn't McDonald's fast food , why do we have to wait 10 minutes for a simple Big Mac meal!?

First and last time I'm leaving a review. I don't know who they're hiring, but clearly basic…read morelistening and reading skills are not required. I ordered a coffee with 6 creams and was handed straight black coffee. I also ordered a HOT macchiato so please explain why I got an iced, overly sweet drink that wasn't even a large. This isn't "a small mistake," this is multiple orders messed up at once. If paying attention is too hard, do everyone a favor and find a different job. And McDonald's stop hiring people who can't follow simple instructions. Yes, there are good workers, but some of y'all clearly do not listen.

Great food! Amazing Service!…read more Will for sure recommend this place to my friends and family. If your in the area, plan a visit!

Even though coffee is shown on their website menu, and there's a coffee machine right next to their…read moredrink dispenser, I was told they didn't have coffee when I asked for it. Odd at best. Beyond that, the portion is relatively skimpy with their gyros plate given the price - not that great tasting either. Plus, the music is too loud, and the place isn't all that clean, save for gaming area.

great place if u are in the middle of a drive from the city or airport back thru the west burbs…read more easy to spot right on irving over the train tracks. been going here for years. gyros are great. wish they served green river is all. and maybe some booths to eat inside instead just the high tables. either way it's an excellent spot. this was my first time getting the wings and they were delicious too.

I was a first-timer. I went in hoping for a solid greasy spoon place. The restaurant was empty. The…read moreworkers were sitting down when I arrived. That was my first sign to turn around. The tv was blasting the evening news. I ordered a gyro sandwich with fries and a pizza puff with fries. The pizza puff was fine. Hard to mess that up. But the gyro... ugh. The meat seemed old; the tomatoes were pre-ripened; and they put huge chunks of onion on it. The pita bread was greased up and looked like it was rolled over by a car. I actually cleaned it up some before I posted the attached picture. They honestly need to shut this place down.

Had a great experience here for a fast food joint. We really enjoyed the chop salad and grilled…read morechicken sandwich. Tasted fresh and speedy service. Would stop by again.

Delicious beef sandwiches and some of the best cheese fries around. The beefs are juicy, but the…read morebread they use is perfect as it does not get soggy at all.

Since my favorite deli in Franklin Park IL closed after 60 years, not really but it was sold and…read morethe new owners are going in a different direction so with empty meat cases the subs must be gone. So I had to find a new Italian deli in the area and this place had an authentic Italian sub on the menu with prosciutto, Genoa salami, capicola, provolone cheese, Italian dressing, lettuce and tomato that I added raw onions, hot giardiniera and mayo. It's a deli/mini mart/gambling machine/cafe with friendly service. The meats were skimpy was my first thought, see my pictures. My first thought after taking the first bite was WOW this Italian hoagie bread was perfect/fresh with that great chew/pull. Even with the skimpy meat the whole combination with me tweaking the sandwich was so fu#king delicious I got a second one to take back to WI for dinner. The area probably has a better Italian deli the residents will tell you but I'm in town once a year so next year I will try another Italian deli until I find one to start a new tradition like my old friend for many years that is no more. My final thought is that the price point is similar to the chain sub restaurants with a high quality sub sandwich and why anyone in the area that goes to a chain with this gem is beyond me because they do an authentic Italian sub very well.

This is an interesting place. It's a restaurant, liquor store, gaming, and grocery store all in…read moreone. The beef wasn't that great, the peppers tasted like they had been soaking in tomato sauce all day. Meat lacked flavor. BUT the beef isn't the reason for the trip. The breaded chicken sandwich is a banger! Seasoned to perfection. I've had it many times but this was the first time I had it fresh at the store and not delivered.

This burger is on my "I cant wait to come back" list. Very juicy, thick, and fresh off of the…read morebroiler. Service was swift and polite. Ambiance is filled with images and they are time travel , which I liked. The 1/3 lb. Western burger has me wanting to comeback tonight!

Pretty good spot for Chicago staples!…read more I really like their fries. They are thin and crispy! The portion size is huge. The cheese sauce goes great as well. I also had a cheesy Italian beef with mozzarella. It was standard but good. I will probably try something else next time. There are a few places to sit but I prefer to get my food to go.

My first visit was after midnight a couple of nights ago. I was SO impressed! It was their…read morePeri-peri wrap meal that blew me away. It was sooo flavorful and the fries were perfect. I couldn't wait to turn someone on to this location. I took my 18 year old grandson to try the same thing I had eaten 2 nights prior. I REALLY talked up the place. He enjoyed his peri-peri wrap as well but I HAD to let him know that what we had for lunch today was NOT as fantastic as the one I had the first time. Don't get me wrong. It was good but DEFINITELY wasn't as delicious as before! So, I suggest if you wanna taste a phenomenal peri-peri wrap, go around midnight. I wish I knew the night cook's name because I'd tell you not to expect to be wowed if he's not there!! Still worth the visit, though.

Late night, Halal option for food in the Rosemont area. Late night anything in this area is quite…read morelimited and doesn't get better if you head towards the casino / airport. (You'd think the casino would have better options but they do not and they close earlier) Mr Broast is known for broasted chicken, crispy chicken sandwiches Ie Zinger burgers,. Indo/Pak entrees, fast food and desserts. A year back the food was better than it is today. IMO. Those opinions based on a few, late evening meals. A specific kabab roll was pure excellence before! Today, different employees are in the food stall and the tasty kabab has changed. It's a semi-soft kabab that is mushy with wet lettuce within the wrap. Which is a different composition compared to a year ago when it was tightly wrapped and hella tastier. Indo/Pak food is oookay. It's an option if you cannot get over to Devon Ave. Money wise, it's a deal. For most people unfamiliar with Indo/Pak food, it would still be flavorful. For me personally, there are better ways to spend money. I hope they shake the current mess and get back to what was familiar. They also serve bubble teas, smoothies and falooda. Not bad.

You know, - I saw their barbecue sauce in the stores for years - even out in Southern California,…read morewhere I lived for 32 years. I had no idea that they actually ran a restaurant. Seriously! So, imagine my surprise when I found out they had a restaurant on Irving Park Road in Wooddale - and I would occasionally pass it going to and from work! Well, it was time to try it for lunch today. There wasn't a big line of people, but boy did the food smell like barbecue when I walked in! I quickly ordered the two meat combo with chopped brisket and pulled pork. I got the green chili, Mac and cheese as a side, as well as the classic coleslaw. All right - the ambience was just perfect for a small barbecue place. The food came quickly, but I noted it wasn't quite right. I had asked for chopped brisket not sliced brisket. Not a crime against humanity, true, but still I didn't complain and I decided to go ahead and eat it anyway. So how was it? Well, I slathered on sweet rays barbecue sauce, and ate like crazy. The meat was pretty darn good! The green chili mac & cheese was delicious- can't say that the coleslaw was to my taste, but there was nothing wrong with it. The cornbread was fantastic. The only reason for the demerit? Was that I ordered chopped brisket and got sliced. Will I come here again? Yes, yes I think I shall! And I think you should try it too if you like barbecue.

The food is outstanding. The lady at the register was a total sweetheart. The place is old…read moreschool and so nostalgic. The past is great to revisit