Two weeks ago, we ate at the Burger King in Cornelius. The burgers were terrible (cold, cooked long before and took a long time to be served). We also ordered french fries. The appeared to have been prepared hours ago. When we were not given ketchup, we asked for same. The staff told us we would have to purchase each packet. We will never eat at this establishment again. read more

After skimming through the reviews... I'm so glad I got a job somewhere else. Not cute. I ordered some food and did not get what I asked for. Came back around to let them know it was wrong. The workers were fake friendly and when we pulled to the window the young lady didn't speak..?? Extremely poor customer service. If that were me I'd take responsibility and correct it without second thought. Would not go there again. Idk what the issue was, the store effort was incorrect. I was happy to get food from there but then weird energy came off of the employees and ruined it honestly. Rip. I hope things improve there. 2 stars for not being openly rude though food still looked better than what was given out the first time. read more

I was a little critical in my earlier review. I still am a big fan of Burger King. I do appreciate having fast food industry. The chicken sandwiches are a great addition. read more

Literally the rudest employees I've ever dealt with in my entire life. The manager told me to get in line and I was.. nobody else was there. It took him 5 minutes to get somebody to help me and when I received the food it was cold. Never again.. atleast Hillsboro location has warm food. read more

I ordered a whopper and got home an sat down an started eating my whopper and something wasn't right, I noticed it was a impossible whopper. You can tell the difference because I couldn't continue to eat it. Won't be going to that store again read more

The food tastes terrible. they didn't give us two orders of fries that we had asked for. I asked for no cheese on my taco and yet still was given my taco with cheese. The workers were very rude. read more

Went through the Burger King drive thru. Talk about a joke! The service at this location has gone extremely down hill. I use to work at this location and issues like this NEVER happened. I had to tell the extremely rude and incompetent girl in the drive through THREE times over that my order was incorrect. THREE. TIMES. She kept handing me bags and ignoring that I had said it was wrong. Lobby wasn't busy and there were not a lot of cars in the drive thru. My fries were cold, nuggets were soggy and gave me the complete wrong sauces. The amount of disrespect and lack of surroundings from these workers is extremely worrisome. Sad to say I rather drive all the way to Hillsboro to get food at the other location. read more

Almost always cold food and over cooked/burned! They don't even make it the way you ask. Asked for extra mayo got the same amount it normally comes with every time. The food looks old most the time and doesn't look like they cared much just to rush your order and send you in your way. We only go here since it's one of the closest to our house but I'd rather travel an extra 15-20 minutes then eat from this nasty Burger King! read more

If you go to this burger king dont expect to have it your way. They dont serve any fish burgers even though its on their online menu and multiple times they've been out some of they're chicken burgers. The last time i went there i asked for some ketchup for my fries. I was very surprised when they told me they didnt have any. I asked them if they were sure they didnt have any ketchup because i couldn't believe Burger King ran out of ketchup and they assured me they didnt have any. So i finally asked for the manager and he found me some ketchup, apparently the other worker was just too lazy to get it. I've been disappointed too many times at this Burger King i wont go there again, instead I'll be going down the road to Sonic! read more

Went through the drive thru. When I got home I saw they forgot an item. Got in my car went all the way back and told them the rest of my dinner was going to be cold now. Didn't offer to make a new one and handed me the bag that was mine from 15 minutes earlier. Awful customer service read more

Waited 5 minutes for someone to take our order and people kept looking at us and walking by us while we were waiting, the place is FILTHY, the doors are covered in food, fries literally all over the floor, everyone is very slow and they act like it's their first day working there. Ordered 3 things and they forgot our fry. This place is awful. I've worked at a fast food restaurant before and I cannot believe the managers let this place look like that. read more

The service here is bad I went here and I waited 20 minutes for my food and when I got it it was cold but the fries were hot I just through it away and left this place is bad the manager Dustin i read more

Hour long wait!!! We waited close to 15 minutes to order and another 45 minutes for food. I understand having to wait during their busy times, but this was ridiculous. We never actually got any food. I ended up just demanding my money back. I have never done that before. Several orders for customers inside were lost somewhere among all the drive thru orders, so we weren't the only ones complaining. The front counter request our meals multiple time to no avail. It was like the drive thru took priority and that's all that mattered. Won't be going back. read more

It's 6:30 pm on a Monday and the lobby doors are locked and 15 cars in the drive thru. I don't get it...?????

I usually get decent service at the drive through but today was the worst I have ever seen. Ordered the 2 for 10 whopper meal with a large coke zero and a large diet dr. pepper and 2 original chicken sandwiches. when handing me the drinks I asked which is which and she said I don't know look at the bubbles on the top. One was press with cola and other and the 2nd drink had diet and other pressed. Well the diet dr. pepper was in the one with cola and other pressed and the second drink was diet coke. Also the original chicken sandwiches turned out to be the long cheese burgers instead which really sucks. Hope you guys get your act together. If I ever get this treatment again I will never return and I will bash you to anyone who will listen! read more

Today my father was at Burger King meeting up with a few coworkers. One of them made it to the restaurant earlier than the others and ordered his food, few minutes later everyone else arrived. Everyone else received their food, except the first person who arrived. He calmly went to the front after another few minutes passed and asked where his sandwich was because he had been waiting for 15 minutes by then. Instead of checking on the kitchen to see if they may have forgotten about the sandwich, the manager Dustin responded "if you don't want to wait for service then I'll give you a refund then I want you to get the f**k out of my store." The customer remained polite and took the refund, then walked over to my father and the rest of his coworkers to explain why he wasn't eating. Then Dustin proceeded to yell at him and tell him to "get the f**k out." He started creating a scene so everyone stood up and left. I wish I could give ZERO stars out of five. No customer deserves to be treated like that, and definitely doesn't deserve to be talked to like that. Dustin is the most unprofessional and extremely rude manager I've ever seen. My family and everyone at the work place will not be returning. And as far as Dustin goes, he should no longer be employed. Extremely disappointed... read more

Worst burger king ever now wont be going there ever again i went in 2 days ago order a double whopper with cheese and other meals and when i was eating my burger i see something moving i tought it was a peace of lettuce but i see close and it stud up and i see it was a little worm the ones that come out when meat is bad i went back and told the guy manager and was really rude to me and was acusing me and i even had prove of pictures and took him the burger. And one of the employees had told me he was sorry that one whole box of tomatoes were bad and that they just scraped the little worms out amd used half the tomatoes how will u serve this nasty stuff i want to speak to the actual owner of this restaurant and i will be contacting corporate. read more

We used to love this Burger King, but something has changed for the worse. It now takes FOREVER to get your "fast" food. We sat in the drive up line for 30 minutes. Next time we ordered just a burger and it still took 15 minutes. I gave them one more chance--it was 5:30pm, things should be ready for the dinner shift, and no other cars were in line. This should be fast, right? Nope--he said they needed to make the fries and I still sat for 10 minutes. Unreal...Sorry Cornelius BK, I don't have any more time to wait while you figure it out. read more

I was really looking forward to a crispy chicken sandwich and I was so hungry. It tool 29 minutes to get to the window and another 2 minutes to get my food. I saw one car leave from behind me and if I wasn't so hungry I would have done the same. By the time I got my food it was all dried out and hardly resembled the sandwich I love. I also paid with my bank card and did not get a receipt so I have no idea how to make a complaint on the store or who was working the window. read more

The food is very cold, it takes more than 15 minutes just to get a simple burger. My french fries were cold to the touch and the burger I ordered with no tomato and cheese came with tomato and no cheese. TERIBLE read more

Don't waist your time going to this Burger King. The owner charges for tap water and portions are very small. What a joke. He's such a cheap skate. read more

They don't even get one star ..... I waited 27 minutes for fast food !! And it was cold when I got it !! DONT COME HERE THEY SUCK

this place is filthy....I went through the drive through and saw food all over the floor....I asked the girl at the window if it was always this filthy and she turned and looked at all the food on the floor and turned back and answered "yup" I then asked what does the Health Department say about that? and she just shrugged and said "I don't know"...it was disgusting read more