I was totally disgusted with the quality of my food. Then when they tried to fix it. Wrong completely undercooked. read more

Burger King - Burgers Near Me - Flint, Michigan

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I placed an online order about 10 minutes before leaving work and got there around 6:30 PM. It took me about 15 minutes to drive there. I pulled into the drive-thru, told them I had a mobile order, and sat there for five full minutes without even a basic acknowledgment. When I finally got to the window, I was made to wait over 30 minutes for my food -- with zero communication, no apology, nothing. When I politely asked why it was taking so long, the employees flat-out ignored me. When I pointed out that they should probably focus on getting orders out faster, one of them looked right at me and told me to "fuck off" -- like it was normal to speak to customers that way. Completely disgusting attitude and a total lack of professionalism across the board. Clearly no one working here cares about their job, customer service, or basic human decency. Save yourself the time, the money, and the headache -- go literally anywhere else read more

We stopped coming to this location on Fenton Rd for awhile because the food went downhill. My husband had decided to try there again today and was very impressed. The young man was so nice and polite and the food was great. We will be visiting there again. They have restored my faith. read more

The foods good but we sat in that drive through for 30 mins and we finally got our food and drinks the the drinks were half full with no ice

After looking at a couple of properties we felt a spur of the moment need for a fish sandwich! So we checked for nearby fast food places that have fish Sandwiches and...Burger King popped up. I called to make sure they had fish Sandwiches and found out they did and they were on sale 2/$6...and we happened to have a Burger King gift card...perfect! After arriving I pulled into the Drive Thru and placed our order for 2/$6 Fish Sandwiches and then pulled ahead to pay. I actually had two gift cards, one with some change left on it and a new one not previously used. I handed both cards and explained but when she swiped them their machine wouldn't read them. She had the manager try to figure it out and initially he had the same results. I'm not sure what it is with BK gift cards but this has happened to me at another location, too. Eventually the manager manually entered the card information and it worked! Great! We could have Fish Sandwiches after all! After all of that when we finally got our food and pulled into a parking spot to eat they were surprisingly still quite hot! They came on a soft Brioche Bun with Lettuce and Pickles and they really hit the spot. Then we were off on our way home. I did feel bad for the several cars in the Drive Thru line but that's just the luck of the draw. Staff that we dealt with handled our transaction well under the circumstances. I am rating the Drive Thru and food quality experience only. I would stop here again if I am in the area! read more

Slowest, shittiest place there is to go if you want Burger King. Literally waited a half hour to get to my take out window...with only 2 cars ahead of me read more

They are never really fast in the drive through the it is worth the wait the food is always fresh, hot and in my opinion super delicious for fast food. read more

First of all the girl that runs that place is crazy amazing I stopped coming here because of terrible everything before I happened to swing in got for lunch 1 day hoping somebody was working and my surprise there was enough employees there and they were kicking ass I found out they were on a new management The manager was amazing she had me into a survey she asked me to come back I understand everybody is a little scared but I'm telling you I'd give it a chance cuz it's changed quite a bit she said she only took over in July so she's still fairly new to that area but she's rocking it out and she's doing the best I've ever seen I was very impressed I'll be going there any chance I get read more

This place is absolutely awful! It doesn't matter if it's breakfast or dinner they make you wait 20 minutes and you still get old burnt hash browns and they forget half of your order! Totally makes sense why all of the Burger Kings are closing down. read more

This literally could be the worse Burger King in the nation, always so slow, cashiers are rude and I always have to correct orders on the screen. Food is decent at best. read more

I ordered a croissanwich and French toast sticks and both of them were so dry they were inedible. I'm certain they have time limits on how long their food can sit before you have to toss it and not serve it. Total waste of money and I'm hungry. read more

Burger King - So rock hard I can't even break it with my hands - Burgers Near Me - Flint, Michigan

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At the drive through window for 8 minutes just waiting. Worker forgot to turn off the mic and was just shooting the shit. Just pathetic.

Pulled up to drive through at noon on a Sunday and was told it would be at least 5-10 minutes before anyone could take our order. It seems every time I go to fast food restaurant any more, I leave frustrated. read more

Burger King Fenton road @ Hill road Flint, MI Horrible drive thru. VERY CONFUSING menu esp new items NOT part of sale!?!?! DT menu keeps changing during order, unable to see menu items or to know what to order? DT employee USELESS and not at all helpful!!!!!! Hate paying full price just for meat & cheese - we do NoT eat veggies so, paying for veggies on burgers is a WASTE if money and time Only allowed ONE coupon per order??????????????? Defeats ordering for family, esp at full menu price. BK fries SUCK!. VERY VERY expensive. We like the taste of BK burgers but, do NOT care to pay for veggies will not eat read more

Why is Fenton Rd and Hill out of beef? Had to order something else instead of a whopper.

Horrible service. Cashier does not know how to take orders. Cooks do not know how to read or make orders. Manager does nothing. Corporate does nothing. No napkins, no straws, drink machine empty - no flavor options at all. Food is overpriced esp when order is wrong and cold. Customer survey website does not function. Customer survey phone number does not function. Burger King does not care about customers. read more

Save your money. Went today ahead of the snow storm, the only people in line at 8:00 AM. Four sandwiches, french toast sticks, cinnamon minis, and three orders of hashrounds all crammed into one bag - to start. One sandwich was missing cheese, another one was missing a whole sausage patty, and the hashrounds were so undercooked they squished instead of crunching. Report this? Of course not - they didn't give me a receipt and BK corporate doesn't want to know unless you have one....? Last time for good. read more

A nice surprise. I ran in here for a quick snack (because I was going to be stuck in the Secretary of State office for who knows how long). The place was clean and spotless, with staff that actually suggested a cheaper way to order my food to save me money! Unheard of! I was quite shocked that there were so helpful. read more

I went to the one on fenton & Hill Rd Flint Mi. Waited 20 min for my food. I had ordered a cheeseburger along with 2 whoppers. Got home no cheese on the cheeseburger. It had onion rings, and barbecue sauce on it. Contacted main office, and have had no response after 3 days. This store is getting bad with slow service, and not getting orders correct. read more

Nice people that seem to know the customers. Great location and the food was hot and fresh. They have the new Coca-Cola Freestyle machine for endless beverage choices. TV and WiFi...right at home. read more

Burger King - The new Coca-Cola Freestyle machine is here...yay! - Burgers Near Me - Flint, Michigan

My wife & I come here often. Not any more! 1st, the person at the drive through was kinda new. We waited a long time in line, then saw the car before us speed off, park & go in to complain. They took her sandwich apart with their bare hands & inspected then set the burger on the counter with the other food being delivered. I watched close to make sure I did not get that burger after them touching it. 2nd: The printer was out of paper & I was unable to get a receipt after they ran my card. She never said anything so I asked for it. Was told it had been down "all day" and they had called about it. I wanted the copy because the new employee 1st charged us wrong, then fixed it, then mixed up our order asking if we had cheese. We did not. I asked about a hand written receipt & was told no, they got a younger blonde/glasses who said she was the manager. She was rude about my receipt, refused to give me a written one, refused to give me even her first name, a number I could call with concerns & walked away when I tried to take her picture. Our 2 drinks were 2/3 full. It was a terrible experience for us & those just ahead of us read more

Burger King - Both our drinks were 2/3 full - Burgers Near Me - Flint, Michigan

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Wait was long and there was only one car ahead of us. Basic whopper order - both were basically cold and the fries were terrible. Would not go here. Should've left when the app wouldn't load as a hint. read more

Disappointing every time this establishment should be closed. You have to wait to order, nothing comes out correct, been advertising frozen fanta for months and you can't get one..... Horrible customer service I could continue but it's pointless read more

This is probably thee worst burger king ever.. I'm sure they have the world's longest drive thru times. HOW HARD is a whopper with cheese and lettuce only?? I just don't get it who wears a handset?? As a past general manager of a fast food resturant I understand mistakes but every time we go we wait forever and it's always wrong. I would be so embarrassed they spent a lot of money renovating this location and it's beautiful but the staff should be completely uprooted. Start fresh build a great team and serve the right food and people will come back. read more

So this morning I went through the drive through and ordered my food and they literally took 5 minutes trying to figure out how to take it off my order bc they punched it in wrong. Then I proceeded to go inside instead bc of the wait and clearly the guy wasn't going to figure it out. Upon entering the same guy took my order again, wrong it up wrong again, then the manager came out and proceeded to start harassing me with "are you having a bad day" "if you would just wait a second I would have told you there is no ice in the machine" "listen I'm doing you a favor by typing in a sausage biscuit instead of croissant" as if I care about how much I was ALREADY GOING TO PAY. Then my order still came out wrong. Probably bc all the workers there are rude, inconsiderate, and incompetent. I'd avoid going here if at all possible. read more

This store had 2 people working at lunch time. There were 9 people waiting for food outside and the drive through was beyond packed. This is Rediculous. I waited 25 mins to get my food read more

Went to this Burger King in the AM. I am a commuter and on the road shortly after 6 AM and it is hit or miss if they are open. My last visit was the worst to date. Ordered the two for 4 dollars (Breakfast Sandwiches), one bacon and one sausage at the drive thru. Was shocked that it took me over 12 minutes to get my order and the line was really backed up. Order was wrong. My bacon croissant was in pieces and falling apart and I got a sausage biscuit instead of the sausage croissant. Both sandwiches tasted awful. Professionalism of the staff that morning was not appropriate as there was no sense of urgency to get orders processed correctly and timely. Highly recommend Swartz Creek (Miller Road), Dort Hwy near Atherton Rd, or Pierson Rd near I-75 Burger King Restaurants. read more

Sigh* Not sure complaining does a lick of good. Slow service with mediocre food quality, if it even gets in the bag. This particular location has a huge turn over rate for employees. Which I assume explains most of what I am whining about. The ONLY reason I go is because my Son adores the original chicken sandwiches. Since they have gone up so much in cost over the past few years, I think that they must be popular item. Still, because of THIS Burger King I totally understand why people lose their minds at fast food restaurants. I think corporate really needs to send liaisons in to their stores at least once a month to make sure they are running as they should be. read more

This is the worse fast food restaurant ever!!! I had to repeat myself 10 times for a whopper meal, no cheese, with a coke. Everytime she asked me to repeat myself I could hear all the noise in the restaurant, her and her coworkers laughing and being very loud and unprofessional. When she opened the window to take my money she will still laughing hystericalling and said sorry you repeated yourself. I got back to work which us 3 minutes down the road. My whopper had cheese and the burger was ice cold in the middle? Fries are old. I will never go back there! read more

This place is just plain yucky. The whole place is filthy, from the food prep area to the play area. On top of the filth, it seems they are under staffed, and tend to mess up everything ive ordered.. on several different occasions. I only went there so my kids can play in the play area, but from now on ill just go an extra few miles to halo burger.. read more

Almost every time I come here, my order is always wrong. Frequently receive whoppers with onion when ordered without onion, and almost no condiments. About a month ago, they forgot to give me my drink, and I did not notice until I got home, and had to drive back to get it. About two weeks ago, I ordered two whopper meals, both no onion, with extra mayo. What we got was two whoppers with extra onion, almost no mayo, and the tomatoes were old, overripe, and wrinkly. Called the store and got a really nice manager who took my complaint seriously and put my name down in the book for two free whopper meals. Went back in yesterday to get the free whopper meals. Manager (I believe the name was Cathy or Kathy), looked for almost 10 minutes then told me they could not find it in the book, but "I guess I can make them for you." She asked me what was wrong with them, and I told her they were ordered as no onion, extra mayo, and we got them as extra onion, barely any mayo, and really old and nasty tomatoes. I then added that I also did not want tomato or pickles on one of them. She shouted to the cook to make one whopper no onion, extra mayo, and one no tomato and no pickle. I corrected her and told her that they were both no onion and extra mayo, and one of them was also no tomato and no pickle. She then put on a forced smile and said "you need to tell me that then. No wonder your order was wrong." She then shouted the correct order to the cook. She then asked for my receipt and I told her I did not have it because I was never given one. She told me that they always give receipts. I have never been given a receipt with any meal I have ever bought at this location. She then gave me two drink cups, and I went and filled my drinks. I was then told by an employee the whoppers were ready, but I did not see that they had made any fries. I asked about the fries, and was told that they were told to just make me the burgers. I told them they were supposed to be meals. The employee then asked "If they were meals, then why do you only have one drink?" and she pointed at a drink that was sitting on the counter when I walked in. I told her that was not mine, and pointed at my drinks over by the drink machines. She then told me that I would be waiting for the fries. While waiting for them, the manager asked the employee why they had not given me my burgers yet. The employee told her that I had said they were supposed to be meals, and the manager told the employee that she had told me that they were only replacing the whoppers, but to give me the fries anyway. They gave me the fries as well, but they only gave me smalls even though the original order had been upgraded to large fries. I did not correct it, however, because by this time I was so frustrated that I did not even want to deal with it anymore. I will not be back, because every time I come here my order is wrong, and apparently when you go to get it fixed, they fight you every step, talk down to you, and treat you rudely when they are the ones that can never get it right the first time. read more