Why is it that you order 2 sandwiches and 1 fry and have to pull around to the front and wait? When there is no one else in line.

Our family of 17 stopped on our with threw on family vacation, they were as fast as possible and very friendly. Food was correct and was great! Thank you ladies (3) for a well done job! Sincerely the Clark, Paul, Dohrn, and Ross family. read more

Food service the workers were awesome The food was great to hot fresh Thanks for the friendly service read more

Great service good employees. Tracy and Christian helped me out when I locked my keys in my truck. The food I ordered before hand was hot and delicious. read more

This had to be the worst burger king experience I've ever had. We had to wait almost 20 minutes at the speaker for them to put in two number nines and a number 6. Just to keep messing it up. And coninuously getting it wrong. We get to the window and this lady is absolutely faded, wanted to try and be snobby towards us, the customers. As shes giving us our food she throws it ACTUALLY at us and doesn't make eye contact "have a nice day". I SAID NO TOMATOES ON MY CRISPY CHICKEN SANDWHICH!!! MY ONION RINGS WERE A MONTH OLD!!! read more

Over charges, I got a spicy chicken sandwich added cheese an onion; with a small fries and it cost me $9.36! What $9.36, I was lost. read more

Butler MO....If I wanted a cold sandwich and cold onion rings I would have waited until I got home to eat. I hope that the food inspector shows up with a thermometer. Taste was good just was not hot. Soda mix on the machine was good also. Staff was friendly. Restaurant was clean. The low score is for the temperature. read more

no ice, crappy dining room, would not recommend. wont pay to light the restaurant. bad bad bad

Don't order through the app because you can't trust the hours that are posted. Ordered through the app on two different occasions 2-3 months apart. Both times I arrived within five minutes to pick up my order they were closed and I was still charged through the app. I did get refunded but I had to spend time to request a refund. There needs to be something in place that the app would not let you order if they are closed. read more

So far I'm not too impressed with the new BK staff here in Harrisonville. It took 20 mins for my food. They skipped the order of the person before me, the lobby is really dirty and the drink/trash area smells terrible. In their defense I came in right after the Burnt District Parade crowd. The GM was very friendly, and it looked like they were working with a staff of three, which can't be easy. However first impressions are everything. I came into a dirty store, with low/out lids and straws. A customer sitting in the corner unsatisfied with his order. And slow orders coming out. Still got some work to do guys. But better than the non working shut down store. read more

For real, I realize it's a fast food joint but the staff has all their buddies hanging out in the parking lot, had me wait out there, the worker brings my food, not wearing a uniform, and says "you have the tender crisp or whatever?" I get it, the job sucks, but the staff really doesn't try. This is my 3rd and last time going. 2 stars because no spit on my sandwich. read more

Whole new staff and manager from the last time I went to give them my business. I can't lie, last time was a complete disaster food cold, unpleasant workers, waited forever. After about 10 months decided to stop for breakfast and was pleasantly surprised. Smiling and enthusiastic workers, quick service, and hot delicious croissants. I will definitely be coming back. Not sure what they did but so happy they are turning it around read more

Went thru the drive thru at lunch time and got a nasty warmer drawer cheeseburger .Thought it might of been a one time thing so I went back a couple of days latter and they must of saved these burgers from days earlier.Needless to say I won't be back. read more

Arrived 2:10 pm. Dining room was filthy at best. Refuse & spills on every table. Carpet in front of drink machine so sticky I was afraid if I lingered too long I might be permanently stuck. Asked for medium lids & the response was "oops". When asked to wipe tables Garrett's response was "I'm sorry I just haven't had time." He got a bucket & started at the drink bar, then wiped the handrails & 1/2 of the dining tables. Has to be the worst I've seen in a long time. Garrett clocked out at 2:30. Overheard him tell someone he didn't count his drawer but he left anyway. read more

Can't say much about the food as we gave up and drove away. The drive through wait was terrible at 1:30pm on a Saturday. Finally got to the window and sat for two minutes. The girl at the window dos not even open it to take our money. Just looked at us. read more

This place is a joke. I've gone in to order and the workers just stood around and talked to each other like no one was there. One time I went through the drive thru and the server told me she'd give me a free drink if I drove through again real quick. I asked her why...she said they had bad wait times and they were trying to get their averages up. They run out of things like ketchup. Ran out of Cinni-Minis for almost a week. Like I said, poorly run. The breakfast food is not bad for fast food, but I would go elsewhere after 11am, and go elsewhere period if you're in any kind of hurry. read more

I have gone thru the drive thru and had to wait and wait. The crew just wants to play. the last time I was there I was waiting to but the manager was talking to a crew member. The lettuce is always either wilted or is the heart of the lettuce. I like burger King food but not at this location. read more

Needs new management. The locals here were glad to get a Burger King in our town until they tried it. The hired help seems to have an attitude. Check your order before you drive off because they have a high error rate. I don't know any local people that go back after trying it a couple of times. read more

Went in got a nasty cold burger, hot milkshake and they're out of water, lettuce, pop machine is broke, no ketchup, etc. The girl working in there was really rude and didn't care. We had to go back 3 or 4 times to correct our order. I'd advise anyone to NOT go to this Burger King. read more

I used to like this place back when the incompetence just led to weird stories, even if it might take 30 minutes to get your food. Lately, however, it is a 50/50 shot whether they'll even take your order because their "system is down" or whatever excuse they have at the moment. It'd be nice if they'd just go back to being terrible. read more

Went through the drive thru after getting my drinks was asked to pull to the front so I could receive my food. Had to knock on the window and ask for my credit card back which the employee handed it to me with "Oh sh!t my fault, I mean shoot my fault". By the time I parked I saw one of the employees walk out with a back of food. He walked over to a person sitting outside using the free WiFi and struck a conversation. After a couple of minutes he walked away; stop and continued his conversation for another 30 seconds then walked over to my vehicle and handed me food and said enjoy. Order medium fries got small, no receipt so can't long onto the Burger King survey to complain. Burger King has been my favorite but the one here in Harrisonville, MO is so poorly managed that I have eaten there ONLY once a year for the past 4 years and every time the service reminds me why this is the worst fast food in town. read more