The woman who took my order was very pleasant and kind. I hope she has a wonderful day with her great-granddaughter! The manager ensured that my meal was prepared quickly and efficiently. Overall, I had a great experience here. read more

McDonald's - Coffee & Tea Near Me - Harrisonville, Missouri

i've been to many mcdonald's locations in my day but this takes the cake, i went out on a drive and ran into this location and decided to get some and i was overjoyed with the quality. the bun on my burger was nice and fluffy and looked super fresh as well as the cheese and patty, the fries were nice crisp and salty and the nuggets were crispy juicy and tender it was almost like the commercials. i got the $5 meal deal but i would have paid ten for it. truly amazing read more

Terrible service, raw food, order took forever to get to me, there is a reason this store only as 2 stars

I stopped at 5:30 this morning to get a simple cup of coffee. I was told at the speaker by the girl working that it would be just a minute. 4-5 minutes later she came back on the speaker and said there was only 1 person working so was not sure when there would be any service. Why can't you say that the 1st time. If the manger of this location does not care about the customer then why are they even open? Save the hassle and drive right by this place. Avoid it at all cost. read more

Consistently out of product. Experienced perhaps the most unpleasant worker I have ever seen. Must have been having quite the bad day.

This mcdonald's is the worst i've ever been to. I don't know why i ever go here . they don't have any thing besides drinks before 5 most of time and they are so very so . i was 20 min in drive through. i would left but it's a one way with cars parked around it. they and are always rude . and don't ask for napkins or catchup, they get piss. read more

McDonald's - a menu in a car window - Coffee & Tea Near Me - Harrisonville, Missouri

Service is absolutely horrendous. No courtesy, no nothing from them. No matter how long I've placed my order ahead of time I'm still sitting in drive thru with no explanation on why I'm sitting there waiting nearly 10 min. No, it's not because their busy, no one ahead of me and no one behind me. They don't say one word to you either the entire time read more

Zipped through the drive thru to snag a happy meal and an iced tea. Service was super friendly and thorough (so many steps with a Happy Meal.) Food was fast and hot. All as expected! read more

Huge lines of people, overworked staff who look like they hate it there. I used self service kiosk, debit machine not working on one and no receipt paper on another. Took a good 20 mins to get 2 McDoubles and had to ask for them. One had onions and they forgot them from the other one. read more

My food was good as always, I wanna point out the Manger here well I think she the the manager on October 28,2023 at 4:30pm the manager was talking vary loud, she was talking vary disrespectful, and unprofessional to her stuff she was telling the guy to stop his crying and get to work in a vary rude way, no one get paid enough to take that from a low life manager as this women. I couldn't even enjoy my meal after this situation everyone that was sitting down could here her. They way she was talking to the staff, I was gonna go and say something to her but God was with me and I we'll just put it here so McDonald's management team can see this hopefully they we'll see this lady as she really is disgusting my apologies I just can't stand to see someone belittle someone in front of people. read more

Drive thru person Dropped my card, I got out of my vehicle to get it out of the disgusting muck that was in front of the drive thru window and tried handing it to the McDonald's employee again while I was standing outside of my vehicle. I had to set it on the counter myself. I was then handed my card back along with my food and told to have a nice day or not!!! No apology for dropping my card or for her terrible attitude. I was so disgusted with my experience and whatever could have been on my card that I put the meal in the trash and of course sanitized my card. Horrible service and just a disgusting place. read more

This place needs to close. Worst McDonald's i have ever been to. Theyre not 24hrs either. Oh, theyre open but all you can order is fries and soda. Wtf!!!!!! read more

Stopped this weekend with a bus of 8 students coming back from a tournament. Wouldn't take our order at counter(or advised against it) so we used the machines .Child in charge informed us that none of the soda machines worked so would have to get tea. That was after several students ordered meals. We took our orders to go and took over 30 minutes to prepare. The bus that was 40 minutes behind us arrived in Harrisonville about the time we left. I warmed them to use another restaurant. When 3 students were left inside waiting for food they locked the door?!? (7:15pm). If I could give minus points I would. read more

The place was absolutely nasty and trashy. POS counter needed wiping. Fountain was thrashed. Table's had crumbs ketchup and God knows what other stains. read more

The floors and tables were dirty and so were the tables. It took forever to order my food because of the line and at least the wait time for the food was decent. To the owners or managers: Shape up the dining area and get a designated register worker. read more

yes it's 24 hours, but the last 4 times i've gone past 10pm you can only order fries and drinks. counters were disgusting, drink fountain looks like it's never been cleaned, tables were even worse. the employees take at least 10 mins to even greet you. oh and they only sell fries yet they taste like 10 day old fryer grease. jus close this location already. oh and if you customize anything they will only put what they can remember on it read more

I stopped at this location after driving on the road for a while to grab a bite to eat and work a little in the lobby. While sitting in the lobby, the shift manager could not stop yelling at "Andrew" and I could hear literally every single thing she would yell at her staff. It was highly inappropriate for anyone in a management position to treat anyone in such a manner. They seem completely disorganized. They do not provide any level of customer service. Regional management needs to think about getting rid of their entire leadership team and starting over. read more

Horrible counter service. No basic courtesy of thank you or please. Worst food ever at McDonald's - burger dripping of grease and soggy fries. Not normal consistency of food you normally receive at McDonald's. Lobby all trashed out. Drink station was disgusting and both ketchup dispensers empty. Lots of help working and not that busy at 7 30 pm. Really bad experience. read more

New McDonald's is the same as the old McDonald's just a new building, same employees it seems. It is like the Employees don't care.

Curbside pick up is a joke. Sat here for over 20 minutes before finally walking in to get my own order, which was just sitting on the counter getting cold. The drive-through line, which had over 10 cars in line when I started waiting for my curbside order, cleared out before I got mine. If you go here go through the drive-through and skip the curbside. read more

McDonald's has been awesome for many many that gate. How can you go wrong. They continually change to evolve with the new customer primarily being the youth of today. They added swings in toys and party rooms for kids. Even back in the day the chocolate cakes for birthdays were amazing and still are to this day Thank you McDonald's rock on read more

Business was super slow, and they've gotten our orders wrong almost every single time

Specifically asked for ketchup and mustard only on two triple cheeseburgers cause my spouse is allergic to onions and hates pickles. The receipt on top of the sandwiches even say ketchup and mustard only but when my spouse went to bite into the sandwich behold their is no ketchup or mustard and alot of onions and pickles read more

Was in a crunch for time this morning and needed an iced coffee so I stopped here. Assumed they didn't have almond milk (I still don't know if they do or don't) so I got a regular iced coffee. The coffee was actually very good and I would definitely stop here if I was in a crunch for time again. The staff were.. eh. There were almost no people here, so it was a quick and easy stop. I give 4 stars, because the staff were rather bland, and not very personable. read more

Went in to order a frappe, I stood at the register and said "hello" twice, the second louder than the 1st, some kid turned around looked at me, turned around again and kept doing what he was doing. Another kid looked and turned around. I said "seriously, no body is going to take my order"? NO BODY bothered. If this is how this McDonald's is training their employees, I'll make sure to never stop there on my travels. read more

So reliable they are at not accepting orders for various reasons or only accepting cash for un specified amount of time, that I literally have visited that establishment leaving empty handed more than ever having a meal there or from drive through. If it's after 11pm don't risk a wasted trip or being stuck in the drive through line.because you like most Americans only use debit or credit to find out after multiple cars pulled behind you in the ill conceived drive through they are cash only. read more

discusting my chicken nuggets were basically air. and the coke had ice when we wanted no ice. and they forgot all the bbq