It has been such a long time since I've written a review for BK and I think it's time for an update since we've been frequently attending the drive-thru more and more. Thanks to the app it is easier than ever to place an order and just zoom through the drive-thru to pick up breakfast which is our second favorite place to grab and go. The breakfast is always hot and fresh and with the new update to their coffee offerings I can get an iced mocha and today I noticed you can even get cold foam I don't think I need that but maybe I'll try it with some of my rewards in the future. Or go to breakfast our ham and cheese croissants and of course don't forget on Wednesdays they have a special on Whoppers through the app. The cashier was friendly and wished me a good day which is always a plus. read more

Burger King - Drive thru - Burgers Near Me - Kissimmee, Florida

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Over 10 minutes in the drive-through at 1 AM with one car in front of you is ridiculous. And the employee didn't bother doing any guest recovery or nothing they could've cared less.. if I could give zero stars this place, would get a zero. read more

This restaurant is ok. Service is not so great. I had crowns and the young lady said I could use them and she did not know How to scan for my present purchase. The food is good but the service for this establishment is BAD read more

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Went for an ice-ee, asked for one in the drive through, given high-C. Asked for ice-ee, told that they are not operating. Why not tell us this from the beginning?! Did not offer a refund. Awful transaction, will not come back. read more

Went to try the how to train your dragon food items. The lemonade was great and so were the spicy mozzarella sticks. I was surprised by the mozzarella sticks, they had a tiny bit of a kick to them. The whopper tasted like a regular whopper it just had food coloring on the bun. I am giving this location one star because it took 20min to get our food. From ordering to receiving it. There was no one in line. We pulled up to order and was asked to wait. We waited around 7min asked if it was okay to order and then was told to hold on. Waited 5 more minutes, placed the order, pulled up to pay, and waited again. After what seemed like forever a girl came out with our food and was texting on her phone. She was looking down texting with one hand, paused to text and then continued to walk to the car. Stuck her hand out with the bag of food and left. I don't think she even looked up once or said sorry for the wait. I thought it was joke. read more

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We were at an appointment and I needed to have lunch. Burger King is always a good quick choice for me so I placed an order in the app. On this particular occasion I placed it to pick up inside. When we arrived they were not busy and I walked up to the counter and told them I had a mobile order. I received my order very quickly and for once I received my sandwich made correctly on the first try. This is an ongoing problem I'm having at locations around the area where my food is wrong. I ordered a Whopper meal and very much enjoyed it. Service was quick and friendly. The store was clean inside and out. read more

Burger King - Building exterior - Burgers Near Me - Kissimmee, Florida

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I know there's a lot a bad reviews for this location and maybe it's possibly for dinner time. I'm not saying those are invalid but I'm also saying that if you go for their breakfast, ask for COURTNEY. She has been by far the sweetest person. All I have been craving is Burger King breakfast (I'm pregnant) and we got there after the time and she was still able to honor us without knowing the news. When we got to the window she greeted us so sweet (second encounter) and offered us Burger King crowns haha. I'm not here to review their food or the place itself, I'm here to honor Courtney in a job well done. I really hope that this review goes far and I truly hope that she knows to never change who she is! Because of her I will always try to go to this Burger King for breakfast. And that's what customer service and loyalty is all about. Thank you again Courtney for all that you do and for being who you are!! read more

Burger King - Burgers Near Me - Kissimmee, Florida

We have waited over 30 minutes for food at the drive thru, then received the incorrect items and missing condiments. Customer service was poor. You can tell they are understaffed and aggravated but they need good management. This was ridiculous on vacation read more

Burger King - The outside is nice but service was terrible. - Burgers Near Me - Kissimmee, Florida

Always a long wait, always a language barrier with menu items. Out of items all the time. This franchise should be embarrassed.

terrible service. we waited for over 10 minutes to order as the workers in the back were running around and would pause to stare at us then proceed to ignore us until someone finally took our order. We got a drinks and placed them in the drink carrier when the carrier bent in half and the drinks spilt. we began to clean it up as a worker walked past us and we told we had a spill. she proceeded to say "wow" sarcastically as she walked past us. The store was also very dirty as there was left over food and meals on the tables in the restaurant. the language barrier was also a problem. read more

Service- sucks Food- terrible . Bun was hard as a rock - no ice That don't care and it shows. Worst BK on earth read more

Worst Burger King I've ever been to. Drive through was closed. Inside looked like I was in Russia. Very bleak. There were only three employees working. Soda machine was out of everything, there was no ice and the employees couldn't care less. I overhead two younger employees tell the old guy guy making the burgers to go out ice in the soda machine and the old man said "it's going to be a while!" How is this place open??!! I wish I could give 0 stars. read more

This place is terrible. I pulled up 44 minutes before closing to find all the employees outside standing behind the van. All yelling we are closed. They definitely didnt want to have any customers. read more

Stop by today and order the Texas double whopper. Been wanting to do a review on fast food burgers. So here we go. 1 to 5 star 5 meaning best 1 ) Burger King Texas double whopper: Real dude burger, 5 star 2 ) McDonald's double quarter pounder: 4 star 3 ) Wendys: Bourbon pretzel bun burger, 4 star 4 ) Wayback burgers 4 stars 5 ) 5 guys burgers too small and over price for a slider burger 2 star 6 ) Checkers burgers has gotten smaller 3 star 7 ) Culvers, too small 3 star 8 ) Hardy's monster burger 4 star read more

This would be the last Burger King standing in Post apocalyptic America for sure. Burgers tasted old, buns rock hard, fries a soggy greasy mess, milkshakes watered down, even the ketchup packets seemed questionable. Staff looked like they wanted to kill you for making them work. Corporate really needs to revamp their stores honestly this is becoming a common theme for Burger King locations. read more

This place is terrible!!! Rude workers, food was old and service was extremely slow. Blows me away places like this stay in business. read more

I literally sat in the drive through at 11pm (closes at 12am/ Midnight) for 10 mins waiting for someone to answer... nothing. No wonder McDonalds down the street was POPPING. read more

Only maybe 3 people working today. They are out of ketchup and didn't tell us until after we ordered and paid. Bathrooms are locked and the manager has to open them each time. Staff was nice, but really, at least post that you don't have ketchup or have the owner bring it in read more

The service is absolutely horrible. We sat in the drive through at the window for over 15 minutes. I should not have to sit at the window and watch employees standing there doing nothing while I wait for food. Then, when an employee finally came to the window he didn't even know what my order was and I had to tell him all over again. The three employees that we could see were not wearing masks and handling food and drinks with out gloves. Absolutely disgusting and disrespectful read more

Went there a week ago and went inside. We were the only people in the restaurant and it took 7 min for them to take our order and 20 min to get it. They were too busy with the drive thru. It seemed that there were only 2 workers in the building. Thursday night went to go thru the drive thru. They had cones placed in the line and the workers were outside in the line smoking cigarettes. I asked if they were closed and they said their system was down. Ugh Tonight went to the drive theu again and once again lane closed and workers outside smoking. I asked if they were ever open. They said the system was down and it wasn't their fault. Kind interesting how that in central Florida so many BK restaurants are closed. I think this one should be closed also. Horrible place and I will not be going back. 3 strikes and your out. read more

Do not waste your time because it is time you will not get back and it will all be made wrong. I don't leave many reviews but this place truly went above and beyond to make my order wrong. read more

Food was ok however the Most unprofessional Burger King I have ever been in and i am old...cashier didn't even acknowledging I was standing in front of him because I was going to interrupt his conversation with another employee.. but he could turn and dance in place as he grabbed my drink cup. Lolo that was crazy the foul language from the back and watching how these employees acted not a good representation of the brand that's for sure. read more

By far the worst Burger King around. The staff just plain doesn't care about the customer. Cant even handle a simple missing order or ask if they could help me it. Not mention the rude drive through employee, sounding like im wasting his time for trying to get an order I already paid for and he "can't find it in his system" read more

I know it's Burger King and not to expect a lot, but I was there last night and I was pleasantly surprised. I was greeted and waited on by Fred. He was very personable and professional. My order didn't take long to get and it was correct and hot. I will definitely be back to this location and hope that Fred is working! read more

This is the slowest "fast food" place we have ever been to. We needed a quick breakfast and sat in the drive thru for over 30 minutes. Would not recommend. read more

I don't know why there's so many bad reviews for this Burger King... I mean, it's a fast food joint, people! Don't expect 5 star service! That being said, this restaurant is very clean and very nice. It looks like it was just recently remodeled and I'm really digging it. There were signature BK crowns all over the tables and all over the restaurant and it was just great. They have those fancy soda machines with like 39847289347298374 different soda flavors which is awesome. During my visit there was someone going around and cleaning all the tables and chairs, so it seems like that's a top priority for them. Very much appreciated. When I walked in there was no one here so I didn't have to wait to order my onion rings and soda, so that was a plus. However, the girl at the register could've used a smile and maybe have a better attitude. Other than that, this was a great Burger King (with the pleasant surprise of it being very clean). Good job, BK! Good job! read more

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Close down this Burger King. I ate there recently and got a stomach virus. I have been in pain for days. The service was awful even though I place a mobile order about 10 mins before I arrived, I still had to wait another 15 for my food. Just go somewhere else and save your stomach. read more

No masks on. 20 min drive thru wait at the window. It's rude and disrespectful to not wear a mask or gloves when handing other people's food. Horrible spot. Needs new management. read more

Went thru the drive thru to get a snack and it turned into a meal. They have a new side, "Mac n' Cheetos", taste like a cheeto, battered and fried. Very cheesy and good. The onion rings are crispy and oniony. The chicken fries are tangy and savory. The whopper is large and good, as usual. The only downside is the take out part as the food is not really hot. read more

Burger King - New Mac n' Cheetos, Onion Rings, Chicken Fries and a Whopper - Burgers Near Me - Kissimmee, Florida

I don't even think they deserve a single star! We got to the drive thru at 11:15 and literally waited 45 minutes the cars never moved. Then the workers came out TWICE TO COME CHECK HOW LONG THE LINE WAS YET IT NEVER MOVED. We decided to finally leave and go to Taco Bell instead and we got our food within 10 minutes. Terrible terrible terrible read more

Im not even exaggerating when I tell you this is the worst staff I've ever encountered. Literally do not waste your time on going here.. you probably won't even receive your food and if you do, it'll probably be like 40 minutes later. Also stop arguing with the customers and do your job! read more

Horrible! This place was filthy super sticky floors, almost all of the tables were filthy! Booth seats with duct tape to hold them together! We asked for a whopper and we were told they had no meat in the building to make it! That's a load of crap! He said they would have meat at 10:30 when the truck came! You start serving lunch at 10:30! It was 9:30 and you promote lunch all day! The employee just did not want to make the food! The counter person was super rude about it also ugh. The customer in front of us in line tried to order the same whopper and was also denied and he left super angry! DO NOT RECOMMEND this Burger King AVOID!! read more

To whomever thinks this is a good eating spot or they got good service, Your an idiot! This place SUCKS! Don't be fooled by the hours of operation. They close way earlier than midnight. I waited in line for almost half an hour and when I got to order at the window (1120pm) it was closed. No answer from anyone. So I drove up to window and some idiot (You know who you are!) was at the window and asked if they were closed he just nodded. AND IT WAS ONLY 1120pm! read more

There's a reason I don't eat at Burger King very often. And I remembered why once I went again. Just wanted a small lunch, so I ordered from the Value menu. Got their Buck single burger and a side salad. Opened up the wrapper to what looked like a bread sandwich. I think they forgot the burger! Nope. It was there. Just so small that the bun was way too big for it. Guess that's why it's a dollar. Sure didn't look like the pictures on the wall. Also got ranch dressing with my salad. And that tasted closer to creamy Italian than ranch. I sooo didn't feel good after. I'll stay away again until I forget why it is that I don't go there. read more

Saw all but one employee run and hide, then the one "employee" (I use that term loosely as I'm not sure why this many lazy people are paid to stay on the clock) stated there were not enough staff to serve burgers. Only offered fries. How is this garbage location open? Go anywhere else. Anywhere. Don't waste your time or money here. read more

This is the worse experience I've ever had at a Burger King! We ordered our food and the people were so rude! They also couldn't get the order right, correcting it numerous times. Finally we received our food and went about our business just to find out the chicken fries were ice cold and also the fries were cold. read more

Poor service sooooo slow !!! Order 4 items took over 20 minutes!! Didn't receive sauces or anything!

So I rarely go to Burger King, but this was near the hotel I was at for a convention. Like a lot of the places along this stretch of US 192, this Burger King appears built from the 1980s and kept the decor from that decade, though it's larger than normal. As I mention, I was part of a convention, which a lot of its members walked over to Burger King for lunch; this created a rush they appeared unprepared for, staffing appeared at bare minimum to run the place, so wait times were very long. The irony though, they made everything fresh to order, thus my chicken strips and fries were pipin' hot and actually tasted good. Was it the best Burger King ever... oh heck no, but it worked that day, so A-OK. read more

I absolutely love Burger King and was so looking forward to eating a whopper and I pulled into the drive thru and was told that they were closed. The time of close online and on the door said 12am. I was at the drive thru at 10:30! And there were people inside still ordering food! read more

Just got food for dinner. Threw away almost half and the half we ate was barley edible. My wife prayed that we wouldn't get sick after eating it. Not kidding when I say this was the worst fast food I've ever had anywhere coast-to-coast. read more