Worst Burger King I've ever been too. I'm scared I might get food poisoning after that place. When I walked in I should have turned right around and walked out. There was weeds growing IN THE BUILDING through the floor. The guy that took my order had something that looked like a turnicate on his arm. I hope it's not for what I think it is. The food tasted like molding gym socks. When I opened my sandwich the buns were green and white and tasted spicy. The food was so terrible I wouldn't feed it to my dog or my worst enemy. That night I started pooping furiously and bleeding from my anus. Please don't go here if you know what's good for yourself. I would go to McDonald's in the town of massena. Much friemdlier and fresh food. This place is junk and deserves to have a dozer drive strait through it. read more

Fast Service. Everyone complains but humans work there. Maybe you went when someone was having a bad day. I never had an issue here

Very run down, ass-backwards, difficult to manuever drive thru with bad intercom spkr, staff always has high turn over, mouthy & bad attitudes, make unsolicited comments as they've poor mental filters, retardation, whatever excuses, management doesn't stock correctly, always out of options, never get what you order & pay for- should be closed for bad hygiene and sanitation issues. read more

Excellent for breakfast sandwiches. I typically buy 4-6 sandwiches for my car repair guys every 2-3 weeks, along with coffee when I stop by to visit them. It's always good to keep my mechanics You never know when you may need them to fit in a short notice repair...and they love Burger King "Ham-Egg-Cheese" breakfast sandwiches (2/$5.00).. read more

Massena Burger King is by far the absolute worst restaurant in this town. They didn't even know their own restaurant doors were locked when we were there to pick up for a Doordash order, went through the long drive threw with a long ass line waiting and they told us "Doordash goes through the lobby". So we said "yeah already tried that the doors are locked". How do you not know your restaurant doors are locked?? When I personally went for drive threw food it took them 30mins for mozzarella sticks and chicken fries that's it. A guy there before also yelled at us for coming inside acting like Doordashers weren't supposed to come inside when we are exactly supposed to do just that. They constantly have their doors locked with only an old couple inside like they choose favorites with those people. Families always are getting upset not being able to have a sit down meal with their littles and then having to leave because the doors are locked. They rush the orders going out even and then people on Doordash are missing items because of them. Their AC unit still is not fixed making inside like a sauna. There is flies absolutely everywhere inside which is not sanitary at all it's disgusting. They even miss doordash orders bc they "moved them off their screen". Their computers have gone down as well while we were there so they didn't know what was in the doordash order we had. This place seriously needs to be closed down once and for all. If I could rate negative stars I would. read more

I repeated my order to the girl at the register five times, and she still got it wrong. I managed to order and pay before I realized the air conditioning was out on this 85+ degree, humid day. The workers had the door propped open, I suppose for some sort of breeze, maybe, and the dining room was filled with flies. It was just not acceptable, by anyone's standard. I couldn't get out of there soon enough. read more

Almost every time I go here my order is screwed up and my food is cold. Then when I go back for them to fix it they are rude

Same as all burger king places. Its fast and good food. Just make sure in the drive through you watch out for the giant pot hole from winter.. Lose ur car in it.. read more