Staff is super nice, my food was made quick and correct. I'm going to drive right past 4 other Burger King's to eat here on my way home in the future. read more

This location is not ran very well. Waited 10 minutes for hasbrowns in the drive through. They brought out our food and the biscuits were scorched on top. Save your time and money and keep driving read more

Burger King - Delicious sausage egg and cheese biscuit - Burgers Near Me - Okawville, Illinois

Food was good! One of the employees very kindly offered some toys to our daughter who was having a tantrum after our long road trip drive.

The place is very very dirty and not kept up at all. No condiments or lids or ketchup, few other things were out. Soda machine only has a couple sodas that work and glitches out when you try to use it. Floors,tables, everything is dirty. I waited 10 minutes to receive my stale food when there were zero cars in the drive thru and I was the first order inside. Everybody was just standing around. Would not recommend. read more

First time at the Okawville Burger King. Used the mobile app to place order. Once I gave my order number to the cashier she verified immediately that they were already preparing it. Food was delivered very quickly. One of the items I got was the spicy chicken. Added onions, pickles, and cheese. They got my special order right and it was very good. All of my ordered items were hot and fresh. The employees also seemed happy, were smiling, and communicating well with each other. Will visit this store again. Good job today BK!! read more

Burger King - Store exterior. - Burgers Near Me - Okawville, Illinois

I was waiting in line to have my order taken at the counter. The lady behind the counter said she would be with me in just a second. After a few minutes she asked what I can only assume, at the minimum was the shift manager, if she could take my order and he said no. So I left. read more

So I just pulled up to Burger King and wanted some spicy nuggets.. The funny thing is, the lady at the window with blonde hair and glasses said AND I QUOTE "we are dropping your nuggets fresh can you please pull up" so I did and waited. Well I got home and noticed one bag of nuggets was jus horrid looking next to the others. This shi don't look fresh at all on the left and I'm jus disappointed i got gaslit by a Burger King employee. do better with your lies next time. read more

Burger King - "Fresh nuggies" - Burgers Near Me - Okawville, Illinois

I haven't Burger King in a really long time, I always loved the whopper so I wanted to get one for old times sakes. The whopper wasn't bad but what was bad was the unfriendly customer service provided by this establishment. The cashier got mad at the lady when she asked if the fries were fresh. Service was Pretty slow I may add. read more

This Burger King is inside a small, dirty truck stop. The BK itself is also small and is in need of an upgrade. The food was good and was what you'd expect in most Burger Kings and the service was OK - not great but OK by fast food standards. As noted above, it's located in a small truck stop which was a real negative in this case. The restaurant share restrooms with the truck stop and they were dirty and had no soap. If eastbound on I-70 and you can survive for another 5-10 miles, hang on there are more (better) options coming up. read more

FYI: Drive thru is off on the side of parking lot. Went thru drive thru ordered 2 combos. Lady on intercome pleasant and specifically asks what sauce with chicken tender combo, we respond honey mustard. Received order pretty quickly. Lady at window pleasant again. Drive away and start eating. Fries warm and crispy, onion rings crispy as well. Whopper was good. Chicken tenders crispy and warm but a bit dry, even dryer because they FORGOT my sauce! But they did give us about 20 napkins which totally comes in handy on road trips! Oh and 2 coupon books. Did I mention no sauce.... read more

Stopped at this location last week for lunch with some of my younger cousins. There was no line but after we ordered we got were told there would be a wait. I'm guessing they don't have the adequate help during this pandemic. The lady seemed a little short with us but was helpful. Food was really good and more then made up for the wait and perceived rudeness of the lady who took our order. Overall good experience and would return. 3.5/5 read more

I recently went here and one of the workers was extremely rude and rolling their eyes when for them to replace my mint chip shake because there was no mint, no color, no taste. Everytime I have been here the burgers have been cold read more

Worst Burger King I've ever been to. Stood there forever. Person in front of me left because no one talked to him or helped him. I moved up and the same thing happened to me. Had several workers there just standing around. It wasn't even due to staffing issues, they just didn't care. Very frustrating and it became pretty clear why their rating is so bad. Would give Negative ratings if I could read more

The food was fresh and looked like the menu! Holy crap! Friendly employees and clean restaurant. read more

Burger King - The Whopper Jr. - Burgers Near Me - Okawville, Illinois

Over the years I have stopped at this Burger King many times. It is on the way to the railroad terminal that I departed from before I retired. I always went through the drive through. The food was mediocre at best. It was a crap shoot on whether they got the order right or not. This location is also a Road warrior truck stop. Since I my retirement I sometimes stop to get my grandkids something at the drive through. Yesterday I stopped and went in to buy food for my wife and two of my grandkids. I planned to use the restroom while I was there. What a mistake! It was terrible. It smelled like an outhouse. The floors were dirty. The toilets looked like someone had been spraying a firehose. Imagine an outhouse at a State Park in July that needed emptying. Id couldn't walk up to a urinal without wading. There is a Dairy Queen two doors down. I recommend going there. It is clean and the food is better. read more

The food was so gross...the hash browns were so over cooked and greasy. While we were sitting here I watched the manager go from touching raw bacon(with gloved hands) to picking up a wrapped sandwich for drive-thru with the same gloves that just touched raw bacon. Ummm....what might happen when the person that ordered that food touches the wrapper with their bare hands and possibly gets any type of food poisoning that raw bacon may carry??? And when we first walked in I went to use the bathroom...omg I should have known that was an indicator of what the food was going to be like. It was disgusting and messy. I would NOT recommend this place at all!!!! read more

The staff is always in a horrible non caring mood. If there were any other place closer I would advise go there. Most of the time the don't care enough to smile and or get your order correct. read more

Had afternoon meal this past Sunday. The place was smokey, I asked why and was told that is just how it is when the air conditioner is on. We had just received our dine in order in bags. Chicken nuggets were very dark, almost burnt. Soda machine area is filthy as well as order counter. As we ate, a few more families came in and ordered. Also, drive thru had 6 vehicles. Employees appeared overwhelmed. As we left, a woman came through the drive thru, get out of her van carrying her food clearly upset. We stop in here many times when traveling through the area, and this place seems to maintain low standards and poor quality in food, appearance, cleanliness and customer service. I will be contacting corporate. read more

I pulled up to order and I could barely hear anyone. After I told the guy I couldn't hear him he stopped responding. I then pulled up to the drive through window and no one was there, and then I also check the front door, it was locked. How do you manage to give a customer terrible service and you just opened? Beats me. read more

I live in this town and used to work at this restaurant. Since a nearly complete overhaul of management all I can say is that I seem to get the same rude assistant manager nearly every time I go there. Her name is Krystal and I cringe every time I have to deal with her. She cuts people off while they try to order in drive thru, just a generally bad attitude. This has been mentioned to other managers and they know exactly who you're talking about without having to mention a name. To be honest I'm to the point I'd rather drive 10 miles or more so as not to have to deal with her. The new owner needs to grow a set and get rid of her! read more

Date of Visit: 5/27/2016 I am so tired of the workers acting like I am bothering them with my order. Both Becka and Crystal (the General Manager) have nasty attitudes and they will no longer be getting my business. When I asked Becka for the owners or corporate number she slammed the window but it stayed open and I heard her ask Crystal what the number was and Crystal says tell her it is on the receipt. There is no phone number on the receipt nor did the General Manager, Crystal, ask what was wrong, how can I help solve this problem, etc.....She was just as hateful as her window worker Becka. EMILY IS GREAT! She is polite and smiles all the time and as a costumer I appreciate her work ethic. They have the best worker working the night shift. I have sent emails, made phone calls, and talked to others in the community.... people have stopped going to this local because of their workers attitudes. Someone even said they are ready to sit out front with a sign and say if you want poor service and nasty attitudes ..... enter here and please speak with the General Manager, Crystal, she is the worst of all! read more

while waiting for my order to be filled i watched a employee mopping the floor in the kitchen area. he then went straight over and bagged another persons order then bagged mine all without washing his hands. this was not the first time i saw this happen at this burger king. after i told them i didnt want that food they did make a new order however not one employee not even the manager on duty who i believe was the one that handed me my food said a word except " here " might have been nice to have heard 1 person say we are sorry but didnt happen. i will never go to this burger king again. read more