I've been to Burger King multiple times, and it's consistently been a bad experience. Our location is not a good place to eat. There was one time we went through the drive-thru and they said they were out of meat which honestly makes no sense for a burger place to still be open. The food is never good, we're often missing items, and sometimes it's not even fully cooked. It's just overall disappointing and, at times, disgusting. I will not be eating here again, and I would not recommend this place to anyone. read more

By far the best Burger King location I have visited. Things have really changed a lot lately...the food is awesome, made quickly and correctly....always served hot. The safe is very kind and professional, especially the manager Rico and cashier Adrian...they always make sure each visit is a good experience. The store is clean and well kept. I highly recommend giving this location a try. read more

Food is good, standard BK chow. We enjoy the Smokey flavor of the burgers over the flame. Service at drive thru when busy takes a long time and the food comes out rushed without consistency (Mustard n catsup all over the side of buns, veggies are thrown on or hanging off bun , frequently only one slice of pickle. You have to rebuild if you like biting into everything in each bite. Takes about 10-15 mins for each vehicle in line when busy , and I don't mind the wait if burgers came out complete and prepped with care Outside of building and lot ok. read more

I went through the drive thru. It was very fast and very friendly. The parking lot was very clean. I did get off to use the bathroom. Again very clean. I will come back and tell all my friends. read more

Could not get a kids meal right Plain cheeseburger The kids play area is extremely hot Very dangerous for the kids and it's been like this for a while read more

the ceiling from this place was leaking into the. Fryers today 06/15/25 getting the food contaminated they need to close this place.

ordered food in the drivethru and they didn't give me what I paid for. reported it through the app and all they did was offer me some coupons. if you commit theft by fraud, I'm not accepting coupons from you. ridiculous. read more

Order anywhere else than here!! Okay ‍ Not sure where to start! We placed a delivery order from the Burger King app last night at 11:00 pm. The Uber delivery driver had to wait an extra 15 min to get our food. Considering it's a touch less ordering experience he wasn't able to check in the order. Once delivered we were missing 4 items from our order. The driver confirmed that was all he was given and apologized. It's obviously not his fault. I contacted the location and there was no answer, on the 3rd try I left a message. Our Uber driver returned with large fries and a large drink from Whataburger! Trying to make our experience right.. (( he didn't have to do that, yes we tipped him, again!)) Jeff, our Uber driver stated he drove up to Burger Kings drive thru window, honked and knocked trying to get their attention. He was looked at and ignored, the location was closed 10 min till midnight. They close at midnight. Mind you JEFF is amazing! BTW is anyone knows him personally.. send me a message. We could use him on our team at my place of employment. Back to my story: I called again 4 times as well as left a message.. NO RESPONSE. This is not the first time this has happened nor have I left a review. We definitely will not be ordering from Burger King again. Someone really needs to look into replacing management and reteaching customer service. I have also left a Google review. Burger King never seems to reach out to inquire about complaints. I'm just hoping this saves someone from having a horrible experience. #orderwhataburger read more

The worst place in Pleasanton, TX. How is this place still in business. They never have anything in stock and do not sell half of the menu. Eaters beware. read more

Ordered food and it took about 25 minutes for us to order and get the food through the drive through. There was only one person in front of us. Do not recommend coming here. read more

They deserve 0 stars. Horrible service. Don't bother going to them late. I don't know why they stay open late when they end up running out of food. Management needs to get their act together and do something about the service. I'm surprised this place is still open. No wonder there was a long line at McDonald's drive thru and no line here. read more

Terrible servive. Sandwiches cold. About a cup of mayonnaise thick. Went two different times about 5 months apart. Stir bad.

I love Burger King. But this Burger King is no bueno. The past times I've gone through the drive through the food was always cold. I've ordered ice cream here once and THERE WAS A BUG IN IT. The table was sticky and the place was just not clean. I don't go here anymore. NOT RECOMMEND! read more

Went In for breakfast,9am ish.... no one in parking lot... thought it would be quick. Walk in , don't see anyone for a couple minutes. Then a man with a head set greets me, asks what I want proceed to tell him my order, and walks away ? Then, appears back at the counter and tells me a total ...... and I tell him I wasn't done ordering when he walked away. So I finished my order and I asked for a large drink.... and hands me a medium. Pointed to the large cup and said no we don't give those out at breakfast...... hmmm so I went to fill my cup up... the fountain drink machine has no ice and is not working!!! WTF..... so he never came back up ...... so I just left...... and if you are smart you will also! Dont waste your time! read more

I thought with new management this resturant would change. No such luck especially when you have the same lazy asst. managers. Done with them. read more

I ordered a burger and fries. Went home. Opened the bag. The bottom bun was as hard as a rock. The meat was like rubber. The fries were a salt bomb. I threw it all in the trash. Fast food is crap anyway, but come on, people. Can you at least make it delicious crap? Nope. At this BK it was just crap. read more

im not too sure if they've changed management but within the last year, this location has been improving with their service & their food overall. read more

Omg we just were there an had alot of different orders an when we were ordering you could here the workers saying dont make the order yet theres no way somebody would order that much. And then they were out of nuggets on 4 of july read more

Burger King Pleasanton, Tx -- Stay away from the pancakes they are thin and small. Not even good flavor. read more

Burger King - Thin and Nasty... - Burgers Near Me - Pleasanton, Texas

Horrible customer service was told it was going to be a 20 min wait because they had backed up orders .. there was absolutely zero cars in the drive threw and three people in side already eating .. the young woman working there has us a dirty look and rolled her eyes while announcing to the other workers more people are here ! While the male that took are order was very rude .. place is a dump floors were filthy tables were dirty read more

Let me start by saying, I really do like the Burger King products. A well made whopper can definitely stand up to a Big Mac or a number 1 from Whataburger, but in the wrong hands a Whopper can be like a crude homemade colon cleanser. Some local fast food drive thru lines in Pleasanton can run all the way out to 97 so a little known secret is you can get in and out at Burger King much quicker. Yes they will foul up your order. Yes they will run out of everything and yes their computers will crash and you'll have to come back in 30 minutes, please, but oh what an amusing event you will experience. Tonight was no different. My beautiful wife ordered the hand breaded chicken sandwich but they were out of "those" buns. " But you do have buns, right?" , I said and the guy behind the speaker said, " yes". "But no those buns." Ok. I promised my beautiful wife I wouldn't say anything or start any crap so I placed a very simple order and pulled up. As on guy is handing me my change, folded over like he was scoring crack or something another guy's arm reaches out and hands me two crumpled up bags of "food" while the first guy says, pull up and we'll get it right out to you." CRAZY! Anyway, we get home, enjoy our meal and then BAM! Colin blow city, baby! I don't know what they did but that whopper was the shit! Literally the shit! So yeah. Burger King is good for something. Just not what I had in mind. Enjoy! read more

The worst BK on the planet. Been there twice to many times to get cold food and not any of the drinks I want. There wil not be a third.

This is the most horrible restaurant I've ever been to nothing works, the workers are inexperienced and care very little about the customer, and half the items on the menu they don't have. Over all this place sucks. If I could rate 0 stars I would. read more

I don't even really think they deserve one star but I will at least give them that. I had been craving their chicken fries. I decided to go thru the drive thru. The girl comes to the speaker and says I'll be with you in a moment. I waited 15 minutes and no one ever came back to the speaker! :-( I then pulled up to the drive thru window. After sitting there for a couple of minutes, a girl finally came to the window! She literally look like she had been asleep! There were three cars behind me that also did not get waited on that also pulled up to the window. I told her that I and the others behind me had been sitting waiting for somebody to wait on us, and all she did was laugh and say oh I'm sorry! :-( well needless to say I finally got my chicken fries! They were hard as a rock and tasted terrible!! I will never go back here! And I do not recommend this restaurant to anyone in the Pleasanton area! read more

I just got my food a lot of food actually, an it's all cold from the fries to the burgers to the nuggets , I've called about 15 times an no answer it doesn't even ring, I've always have problems with this place it's like they don't want customers definitely a zero star should be able to be on here . read more

Like any other Burger King, one gets a good meal, but with this one you also get complaining from the employees and sideways looks, because they have to serve you. While placing my order, which seemed to be difficult, because of the way the employees (yes, plural), were looking at me. I felt the need to apologize and did, but instead of being assured that I was the customer, and that there was no problem, that wasn't the case; I was actually told how they don't like to receive difficult orders when they are getting slammed. Which I thought was strange, because Pleasanton is such a small town and there was no other people in line. I understand people get tired, and was asked by an employee if I understood that (which I replied, that I do.); but as a customer, and am a paying customer, and indirectly pays your paycheck: I do not need to hear your complaints. I do need to be treated well, and be made to feel like my business is appreciated. That is all. So, if you're hungry and want something extra(i.e....complaining), with your meal eat at this Burger King: which is not so pleasant. read more

About 2 years ago I got deathly I'll from consuming the chicken nuggets at this restaurant. After I ate them a few hours later I felt my stomach was getting upset. My work requires me to travel to Pleasanton from San Antonio occasionally and on my way home to San Antonio I had to pull over in Poteet to throw up off the main road. I threw up on my dress shoes my slacks all over the road the grass and I threw up so much after awhile some one who lived close by came outside to check what's going on. I couldn't even drive 10 miles with out having to pull over and puke or poop. I spent the next 3 days unable to hold any fluids or food or medicines. Diarrhea and throw up was my life. I slept at my gfs house and in the middle of the night woke up to puke. Eventually I woke up to vomit and her brother was taking a shower which was on the second floor. I tried to rush down the stairway but suddenly couldn't hold it in and puked all over her mom's stairs. Embarrassed and deathly I'll I tried covering up my mess but the damage was done. Thanks burger King! Every one I know hears my story and I forbid the people I love from eating at any one of your restaurants. Also you might be asking why did it take 2 years for me to write a review? My Aunt recently got sick at your De Zavala location in San Antonio, and this sparked my old anger for you. read more