Date: 11/08/2025 Time: 11:02 am Order: 588981 For the last couple of years, have purposely stayed away from Whataburger down in the Corpus Christi area due to food quality and customer service. Today, on a trip back home from Uvalde to the Corpus Christi area, for lack of an actual fast-food restaurant besides McDonalds, we unfortunately made the quick decision to stop at this Whataburger and ordered via the drive thru. We ordered 1 Number 1 with cheese, no tomatoes, extra veggies with mustard and mayo. What we got was a Number 1 with Tomatoes. The mustard was only at the bottom of the sandwich. The sandwich was warm at best and the french fries were much worse as to temperature for 11:02 am. We (my wife) also ordered 1 Number 1 with cheese, ketchup and pickles only. We made the order, and she repeated it two more times as the young lady was apparently bound and determined to have mayo put on it. Apparently, she may have got confused with Mayo and Ketchup, or maybe it was their similar colors? Well, when my wife got her burger, it had Mayo and Pickles. No Ketchup and Pickles only. Again Maybe "MAYO" AND "KETCHUP" sound the same even after stating it 3 times? She also requested hot/crispy french fries. The French Fries were literally barely warm, more than likely because they were pre-cooked and set under a warming light. it's understandable that everyone makes mistakes, I get that but sometimes you have to stop and ask, what is going on! Mayo for Ketchup, No Tomatoes for Tomatoes. Warm as opposed to hot. Made YOUR way! They need to try and make it MY way, not theirs. They either don't know how to do their job or really don't care. I think it may be a little bit of both. This is the very reason after spending over $21.00 bucks and get the poor food quality/preparation that is why we swore off Whataburger. Probably should have got a taco at the local gas station. I don't know about anyone else, but $21.00 dollars is $21.00 dollars. I earned my money and worked hard for it. I want the same in return, $21.00 dollars' worth of food as it was ordered. Poor Form Whataburger! Literacy, basic understanding of how to do a job is necessary even with taking orders/preparing food for customers. Secondly, Hey management. Try "Pay for Performance" . Us older people had to do that, or we had to look for work elsewhere. Oh well, shame on us, as we stayed away from Whataburger based on this. We very well should have stayed away from this location for sure. An experience at MacDonalds would have been a lot better. Do what you want, we however are done with Whataburger. read more

I ordered through the app when getting there they had no clue what I ordered. Told them what was ordered. I ordered a coffee with sweet cream, vanilla , and caramel and was charged extra. I got a black coffee with nothing added. read more

Food was good, service was good but however we are sitting at the front of lobby and there's 3 of us, there's another family close to us and the guy with mop comes out and starts mopping right beside our table and behind us, the problem was he could of started at the other side of the lobby, I asked if he could not do that, his response was does it bother you !! Yes sir it does when you're not ringing out the mop and you're saturating the floor with water and no wet floor signs!! It's a safety issue!! read more

I did an online order and came in for pick up. I anticipated waiting because I made the order from the parking lot. The service here is a bit slow but I don't blame the employees. I don't think they've been trained properly for their roles. It appeared there were three people for FOH and the rest for the back. Reece was one of the FOH folks and he was doing the best he could. There was another kid working and he was doing okay but he was slow, he instructed another coworker where he left items for a shake then stood and watched until he was sure she was making it. Then there was a woman who I think was supposed to be customer support but she kept stopping to interject. The sweet tea was out, there were no napkins, and the diet Dr Pepper was going low. There's a line of cars waiting outside in the drive through and a bunch of us waiting in the lobby. Orders were being checked 3-4 times for accuracy when it really didn't need to be. The three up front were bringing orders out instead of calling numbers for patrons to pick up, slowing the process even more. All in all, they did what they could with what they knew. I think more training and management on site at night to audit to ensure people are within their roles and understood them would help with efficiency. What I will applaud is the team. Despite being inundated on a Sunday night with a bunch of customers waiting, they were troopers and did the best they could. From and industrial/organizational psychologists standpoint, you've got a great team, just the need for standardized procedures specific training of roles. With that in mind, I don't doubt that this could be the best location in Texas! read more

I have always had a positive experience at this Whataburger. Service is always quick and courteous. The young men and women who bring us our orders at the curbside location take very good care of us and make sure we have everything we need and that our order is correct. My beautiful wife and I eat at this location every Friday evening. read more

Amazing great service in Pleasanton! San Antonio not sure! Watabuger is Supper good food is amazing! read more

Clearly, this establishment knows nothing about customer service - the worst Whataburger I have ever been to. I had to wait 35 minutes to get a mobile order only to receive it cold to the touch. No apologies for the wait not even an excuse. So I ask for a new burger only to be told that they weren't sure how much longer I'd have to wait so I ask to cancel my order. I spoke to the manager which was pretty useless. All in all, this Whataburger has permanently lost my business and has tainted the franchise, In n out, burger boy, etc I'll be making the drive to SA just for that. I am not one to leave bad reviews but this was just plain ridiculous. Oh, and they weren't busy at the time of my order. read more

Rose Garza Is Awesome, Totally Does An Awesome Job, You Can Tell She Loves Her Job, Excellent People Skills. Totally Enjoyed Chatting With Her, I Just Move Back, Been In Alaska For The Last 25 Years, Great To Be Back & Eating A Whataburger read more

I Stopped At 2am This Morning Just To See Cones Blocking The Parking Lot To Pressure Wash It, So They Closed The Whole Store Down To Clean The Parking Lot. I've Seen Business Do This During Business Hours And Stay Open, So With Little Traffic Lets Closed The Whole Store. Really read more

They messed up on my order and gave my gf no fries or drink , this whataburger is straight booty cheeks

I love Whataburger but after my visit today I don't think I will return. If you are in town and thinking of eating at Whataburger runaway. Don't go through the drive thru unless you want to wait for 40 mins or more. Don't use the outside lane . The lane closest to the building is much faster. I regret waiting 40 mins for "fast food" . I should have went to elsewhere. I don't understand why they are so slow here. read more

Service was terrible had to wait over 50 minutes for my online order and when I got my food it was cold, absolutely ridiculous, did speak with the manager didn't catch his name but he was very helpful, remade my food himself read more

This place has a serious lack of responsibility. Management doesn't know how to do their job. Not capable of making their employees show up on time. Have zero regard for people waiting. The owners needs to take a hard look at the way this site is ran. read more

Ms Rose is one awesome employee! Greatness in every way. Was helpful, kind, respectful, attentive & exceptional customer service.

Whataburger is one chain that used to not make sense but each day I live in Tx makes More sense. The food it good for fast food, it's consistent and it's open 24 hours. When you're in small town Texas looking for a snack at night...it was crowded. I had a vanilla shake and some onion rings. It's not gourmet but it's not intended to be. I was happy. read more

Pathetically slow!!! Almost 30 mins in a drive thru for "fast" food... don't know what's going on but not worth it!

They're pretty slow at getting food orders out no matter when you go, but most of the employees are very friendly and good at apologizing. You will easily be in the drive thru line for more than 20 minutes at lunch and during dinner time so be prepared. read more

Sux.. zero customer service Christian (alleged manager) has zero idea of customer service, seek other business or go hungry horrible service!!! So disappointed. read more

Shes still waiting for her gravy , come on. People ,hurry up .i swear , she needs her gravy

I love this place a lot ! Sometimes the customer service isn't the best but the food is definitely worth it.

Some Whataburgers are 50/50 .. this one , The management is bad , my order has been wrong multiple times & the way the food is treated on the burger LOOKS SLOPPYYY , please respect the food & not slap it on there , adult & kids still eat with their eyes before they even touch it yet . I tell the manager Xavier , but eh he simply brushes it off ; simply doesn't try to encourage his " employees " to do better , just says its on him & i get a free meal .. I still encourage Whataburger , but do yall's best read more

Very disappointed in y'all we were there for 45 mins , our food was cold , at least 3 people came out to check on us , the order was already ready , as we seen through the window , we spend more than 50$ on cold fries and cold burgers and 45 mins ! Very disappointed ! Tried to call them no body answered ! And if I could put this as a no star this would be a no star !!!!!!!!!!!!!!! read more

Worst experience of any Whataburger ever. Waited 10 min in drive thru at B line speaker, without anyone coming on to say "we will be with you shortly" or even a good morning. Finally took my order and pulled up. Waited 20 min before I could even pay. When employee came out for payment, he asked what I had, and wrote it down on his hand. Brings back my card, and asks again what I had. Then came back 5 more times to ask what I had. Took almost an hour from the time I arrived to the time I left. #WhatawasteofTime. read more

Worst Whataburger we have ever been to!!! Order online, had to wait an additional 20 minutes for our food. 2out of 4 orders were wrong, they had only 1 kid working on the curbside, had to go back twice for things that were forgotten. Mgmt needs to get in check read more

Worst Whataburger ever. Ordered 5 meals for my family and they messed up every order. I would give a zero if I could. I will be contacting corporate about this. read more

This place is slower than molasses. One could die from starvation just waiting in line at the drive-up. I have never waited this long at any drive thru...gives Whataburger a bad name. Apparently no one cares...just by reading some of the other reviews they all seem to have the same comments. read more

Friendly staff. Food was brought out in good time. Could've used more "Honey Butter" on my Chicken Biscuit but on the Spicy Strawberry Chicken biscuit, it was good. This is well managed Whataburger in my opinion. read more

Awesome pancakes worth every dime, the are freshly made to order and are nice and thick and normal pancake size. I could not eat all three so be ready to share. Service is good for a fast food restaurant. read more

Whataburger - Fast Food Near Me - Pleasanton, Texas

Breakfast is good in the morning but pack a snack in Pleasanton because you will wait in the drive thru for 20 min or better. Ridiculous and this is supposed to be fast food. Not stopping here again a read more

The location in Pleasanton is trash. I waited in line for over thirty minutes for them to service and complete orders for four different cars that ordered after me. When I finally received my order it was wrong. The only thing that was right was ONE of the drinks. When this was brought to their attention, not one employee apologized and I had to wait even longer because the food I had ordered was given to someone else. I've had bad experiences at this location before but I thought they were just one off situations. Clearly this location and most of the people that work there are not service industry oriented. read more

Went into tonight not a big fan of of this place tables weren't clean you will be asked your order pay given a number and handed cups , to a fountain station that wasn't really cared for, when I addressed to the manger she told the cashier that was up there alone to make a new pot of unsweetened tea , few customers came in back to back so are food was brought to the table, and I asked again for unsweet tea , a worker from the back came up with a unsweet tea and informed me if that tea wasn't better to let her know she would make a new pot. Had the fish sandwich doesn't look anything like the pic on the menu if you like fish sticks its the equivalent to that. The only good thing I can absolutely say about whataburger's they do have the cleanest bathrooms I've seen in texas so hats off to the the cleaning crew who takes care of them, maybe they should keep there drink station as clean... read more

I dont know about other restaurants but the sign of good management is cleanliness. Jose washed his hands twice while I was watching. Good man KUDOS!!! read more

20 minutes later, eating in. Cold bun, order wrong no one brings ketchup. Customers complained as food delivered. Lots of local ranchers. Looks like buy out is effecting this chain. Sad sad. Will not stop here again. Always was our family stop to coast. read more

This whataburger is always clean and gives its customers great customer service. The service is extremely speedy yet it doesn't diminish the quality of their product. read more

Generally there's a bit of a wait if your going through the drive through, even at 2 am on a Tuesday... But they still kick out quality food just like you would get at 2 pm. read more

the unsweetened tea tastes like it was in the container for like three days so the drive through had to bring a fresher cup of unsweetened tea And was told if it still taste bad they will make a new pot but everything else was ok read more

Ordered the number one combo cheeseburger with fries and a drink. If you like your food room temperature, this is the place for you.