I ordered a meal at 9:50 pm, the counter worker told me they close the dining room at 10pm. I said fine and waited for my food, before i got my food the worker cleaning tables yelled at me that I can't eat in the dining room. I ignored her. I sat down and began eating she started yelling at me. I went to the counter and asked for the manager, told her I was feeling intimidated by the rude behavior of the worker, she apologized and told the worker to stop. the worker continued to berate me as I ate, she then came to the table and threatened to call the owner, I told her that would be a good idea. She then called me a drunk and continued the onslaught until I left the restaurant at 10.02 pm. I am a 68-year man and in my life, I have never been treated with such disrespect. read more

I rated this place a 1 because 0 was not an option. Absolutely the worst customer service I have ever experienced. I ha e literally ordered from the app as I pull up to the speaker amd the lying worker told me both times that the order was already made and they're unable to make it without a bun.(allergy)...even when I ordered it right when I pulled up. I had to complain to corporate and received a portion if my money back. read more

This has to be the worst food I've ever received at any fast food place. $36 and it's all hard and burned. I can't believe I was served this. My fish sandwich is dark and hard as a rock. My kids chicken nuggets are all burned and hard. I'm literally in shock right now. The cashier was clearly not in a good mood. It's was just a horrible experience all around. read more

Burger King - Burgers Near Me - Shelby Twp, Michigan

Cheesy bacon tots were horrid - dried out, tasted 3 days old, pitiful. Don't get them! Whopper, freshly made was excellent, thus 2 stars.

The service here is always so slow. Oh my goodness, it does not matter what time of day or how little or big my order is. The speed of service is something that they do not stress enough here. The sandwiches are also just so so here. It looks sad and depressing. On the other hand, the lobby is always tidy and clean. There is not much more for me to say so this review will be this short. read more

See all

The food is always hot and great, served in a timely manner and the people who run this place are always nice

DO NOT EAT HERE! Literally the worst location known to man DO NOT EAT HERE. went through and ordered a 5pc French toast meal with hashbrowns and an orange juice. They didn't give me the hashbrowns and I sent my husband in because I'm 39 weeks pregnant and didn't feel like getting out of the car. He came out and said that they told him it dosent come with hash browns and made him PAY FOR THEM! funny thing is there was ketchup in my original bag. Why would I use ketchup for my French toast sticks? I won't. Obviously it was meant for the hashbrowns that I had to PAY TWICE FOR! You guys are an absolute joke. Please close so we can get a better restaurant in place of your joke of a Burger King. DO NOT EAT HERE! Not to mention when I called 5x they never answered. read more

The manager on 1st shift is awesome!! Always friendly, always personable, always with a smile! I used to hate this BK but after the recent remodel and seems like shift in managed and employees, it's becoming my favorite. My $1 large coffee and $1 small frappes are a Deal all day long in my book. Coffee always fresh and hot and made as requested. You'd be surprised how many places can mess up something as simple as "1 cream, 1 Splenda please". The frappes are always fresh made and frozen, not watery and melted like I've received from other locations. Inside has been super clean on the few occasions I've ran in because they drive thru seemed too long. They outside could use a cleaning up but as long as my items are current and fresh, I can over look that. Can't beat that $1 any size coffee and $1 small frappe. Plus, they now have that $1 taco. I gota try that soon. Oh, please download the mobile app. You'd be a fool to pay full price when there are so many Free items and huge discounts offered with the mobile app! read more

Burger King - 16 oz frozen lemonade for $1 is super tasty - Burgers Near Me - Shelby Twp, Michigan

I ordered the whopper from here. The food was not hot. The food and service was average here. read more

Burger King - Whopper - Burgers Near Me - Shelby Twp, Michigan

The employees at this place never wear gloves while handling the food after 5 pm. It seems like only the morning shift cares to wear gloves. I suggest if you go after 5pm don't use the drive through and go inside and see for yourself if they are wearing gloves. They most likely are not. read more

I am so disgusted with what I just observed in the kitchen at this location. The funny thing is, I came here for a plain burger - nothing else. The woman on the Burger station, albeit wearing gloves (like it matters) actually wiped her nose/face with the gloved hand, proceeded to wrap the plain burger and microwave it... while I stood there in shock wondering what the health department would have to say about that, I noticed a second employee hovering over the back station (I think where the chicken sandwiches are made) repeatedly eating lettuce and other toppings with her hand! I literally saw her hand go into her mouth and back into the lettuce!! Ohhhhh! that plain burger - was a treat for the dog and I threw it away upon my exiting the restaurant. So there you have it. I wouldn't feed this food to a dog or anyone else. Absolutely appalling. Stay away from this filthy establishment! read more

no sausage means no sausage especially when I say no sausage on my egg sandwich 3 times. I can't call and complain cause their number is always busy. I will never go there again read more

Doesn't even deserve 1 single star. The Middle Eastern manager Trina was the rudest manager I've ever come across. I've been there twice and both times going were absolutely miserable. My girlfriend and I were at the drive thru the second time we went, and the one who took our order wouldn't listen, was rude, and when we got to the window we sat there for 15 minutes just to see 3 different employees standing at the front window talking to each other laughing, and goofing off while I'm sitting here holding the amount owed waiting for them to open the window and take my money. There was only 1 other person in the drive thru behind me so there's no reason why they couldn't at least take the money for my sandwiches. And when we called to see if we can still get our free 2 double whoppers that she promised us, she told us that we ordered something completely different, and was yelling at my girlfriend being hostile and volatile. 0/5 would not recommend anyone, if I were to say anything to anyone about this establishment, I would tell them to go to McDonalds, or the other Burger King a mile over. So far the worst experience I've ever had going to any fast food restaurant. Trina the manager has worked there for many years, and when I go through and read the comments and see reviews regarding her and how poorly she does at customer service, I'm honestly bewildered that she still works there. I see that it's not just the manager that's the problem, it's the owner and and district managers fault for not pushing for better services for us customers. Such a sad sight, and this Burger King, and it's employees are the reason why burger kings around Michigan are getting shut down because this is a poor excuse of a fast food establishment. read more

what is this mcdonald's?? why the bell is your ice cream machine broken. i just wanted a milkshake. fix it.

Never find the staff wearing gloves. Talked to manager and she gave me a look. So bad calling the health department. Two staff members. Totally unsatisfactory. read more

Ordered an original chicken sandwich. Instead of telling me they were out of the chicken for an original chicken sandwich, they put two jr. chicken Pattie's and the original bun. These do not taste the same at all and are much lower quality. Super pissed I paid $9.79 for two chicken nuggets on a bun. read more

Cleanest Burger King ever Great service and food is always fresh Love this location read more

Soggy nuggets that made my stomach hurt instantly didn't even finish them wishing I would have ate anywhere else absolutely disgusting, also the kid at the window every night is very rude read more

I have watched the commercials for the "100% plant burger" how they fooled people and I will never go to Burger King again because there is no guarantee my burger will be 100% beef. I want to know what I'm buying and they could give me a plant burger instead so me thinks no no more Burger King! read more

Placed my order inside around 6:18 for two Whopper Jr's., no onions. Was asked if I wanted cheese, replied no cheese, no onions. Did not get a receipt. Got my food around 6:24. With onions. Please get counter workers who will listen to the customer. Do not plan on coming back to this location. read more

Ate here last week. Got food poisoning. Shouldn't be hard to handle a simple cheeseburger properly, but apparently that's too much to ask. Thanks burger king. read more

Nicely updated and clean establishment. Had the pleasure to meet the owner, Peter, who has been there the few times I have visited. Outside the hospitality shown by him and his employees, the meals I've ordered tasted fresh and satisfied my palate. read more

Worst customer service!! My grandma bought a chicken sandwich Thursday and this is what it looked like. She called to see if she can get a replacement and they told her she has to wait till Monday to speak with Christina the supervisor so she can help her with that which is honestly ridiculous. We have been calling and they don't answer their phone! I would not recommend this Burger King at all. read more

Burger King - Burgers Near Me - Shelby Twp, Michigan

See all

Worst Berger King Berger ever! You need to lighten up on the mustard and ketchup It's a Berger not a condiment can sandwich!

Long wait, they couldn't even understand the difference between well done burger or well done onion rings. They suck. Never again. And they were rude af. Burger Kings in Flint are way better than this cesspool. The manager was a complete moron. read more

I've been to this Burger King about 4 times and that's only because it's the one nearest me. The service here is amazingly horrible. The first two times I went there I waited 15 minutes for my food before finally going up to the register to see what was going on. Turns out they forgot to put my order in so they were not even making my food! I talked to the owner and told him my situation but he said my order wasn't in the system so basically I was SOL. I finally convinced him that I already paid and finally got my food. After 20 minutes I was finally eating. The food was decent, I'd rate it about 7/10. Overall if you are really craving Burger King just try to avoid this location. The employees are careless and probably untrained. read more

Lady behind the register barely spoke English. Had trouble taking my order and the guy after me. Guy after me ordered chicken tenders and I watched them take some old ones and throw them in the microwave then give them to him. Play area was also disgusting and looked like it hadn't been cleaned in weeks. Also greedy on their sauce. 2 ranch packs for 20 nuggets is a bit ridiculous. Food tastes mediocre at best. read more

Tried to order breakfast from an employee and she had the hardest time getting the order right. When I tried to explain again what I wanted, she got rude and blamed me for the mixup, said it was my fault etc. I pull up to the window, the order was wrong. I explain again, more arguing from her and she tells me what my new total is. When I try to give her the difference, she starts insisting I give her all the change back then give her the new amount. I just handed her the difference which made her madder. Finally I told her she didn't have to be rude to people just because she doesn't understand. She actually leaned out the window and told me to get the F out of there. I called corporate, don't really expect them to do anything. She has been working there a long time and has been rude almost every time I've been there. Watch out for the lady with a strong accent, not a happy camper. read more

Always slow service. We went through the drive thru and the price on the screen was not what they asked for at the window. They tried to get an extra 2 dollars out of us. How many other people have they over charged who were not paying attention :( I have been going to this BK for nearly 30 yrs and it has only gotten bad in the last 5 years or so. read more

I've been here twice and it was bad. showed up at 6:08am and even though the sign said it was open, i was at the drive through for at least 4-5 minutes waiting for someone to reply to me and nothing. Showed up a month later at 6:15am and when I got there the breakfast sign wasnt shown and the women seemed absolutely clueless and made no effort to flip the menu over. women was not responsive either to m. urgh annoying. read more

Do not, and I repeat do not eat here!! Worst food and service ever!!! Food was undercooked and disgusting!!! No stars for this dump!!!!

MAGGOTS!! Bill grabbed me breakfast this morning from Burger King. It was all great until I took the last swig of my coffee and felt something odd in my mouth. I bit down and then immediately spit out out on a napkin. I was inspecting it, trying to figure out how a piece of rice had gotten in my coffee, when I came to the horrifying realization that it was indeed a MAGGOT!!!!! I had to choke back the urge to vomit as I continued to inspect it, wondering how a hard, dried up maggot could get into my coffee!!? After brushing my teeth and mouthwashing a couple times, I still couldn't get over it. I worked in food service for years, so I've learned to let a lot slide. I just couldn't get over this one though. So, after I finished my work, about 3 hours after the discovery, I tried calling the number that Google had listed for that Burger King- of course it didn't work. I had to go dig my receipt out of the trash and call the number there. The reason for this post is because of that phone call. If I have an issue, I'm pretty calm, I'll talk to the manager and move on. I've also been on the other end, as a restaurant manager, and if there was anything I could do in a situation like this, I would do it. Apparently, Christina, the manager of the 23 & Van Dyke- Shelby Twp, MI Burger King, doesn't think that way. I asked to speak with a manager, she then snapped "yeah that's me" so, I politely explained the situation about the maggot and instead of apologizing, she immediately scolds me for not calling earlier, stating "You should have called right away, why didn't you call when it happened?" Seriously? I called within hours. Sorry, I was working and trying not to be sick. When I asked her why she was scolding me instead of apologizing, she copped an attitude, offered a hasty apology and then asked "Well what do you want me to do about it? Do you want to come in and I'll give you a free coffee?" Ummmm- no. No thank you, I don't care for any more maggot coffee. I told her that I would like her to find out why there were maggots to begin with and maybe be a bit more sympathetic to upset customers. To which she replied that "everything was sealed, so she doesn't know how it happened, what else do you want from me?" Wow. I was just floored. Clearly, she didn't care and the conversation was pointless. I thanked her for her help and hung up. So, if you like your coffee without any "EXTRAS" please avoid Burger King at all costs. I'll be sticking to Tim Horton's from now on. read more