Person on the order speaker with an attitude, cold food, cheese wasn't even melted on the dry burger!! Roll was stale as well.

Worst BK. They keep missing items when order for Takeout. Waste of money. To avoid!! read more

Give them 3 tries, all bad experience, mess up ordering, keep missing items. If you plan to order there, please check it when you get the food at counter, otherwise this place is Trash! read more

No need to write an eloquent or carefully written review for this King. Sad to say, The King of Winchester has been demoted to The Fool of Winchester. I have officially boycotted this King after one-too-many bad experiences at this pathetic Kingdom. I have noticed that this King is at its worst on a weekend midafternoon when it appears that management is absent or lacking and the minions here are left to their own devices of supreme laziness and carelessness. I have repeatedly got Whops and Fries and Tacos and Tenders that are obviously hours old and are thus cold and hard and dry and janky AF. This may be depressing but it truly is not unlike what a homeless person would dumpster-dive for. To add insult to injury, I was charged $7.49 for the Bacon Cheddar Burger which is supposed to have a double patty. After driving off, I discovered I received only one patty (cold with cold cheese). My receipt said "single patty" which I did not request and was charged for a double. It sux. To the dungeon with The King... read more

This restaurant chain is sooo bad! The service is inadequate. 98% of the time they will screw up your order either by forgetting items you paid for or by not adhering to your requests. I have given them couple of chances but I think I am done. You too should move one to better and healthier options. This place is not worth the money nor the time or struggle. Last time I went I ordered an impossible burger with cheese and I got bread with lettuce and the impossible meat. What a disappointment. They never hand you a receipt either. I know the fact that me and ny friends and family stopping eating at Burger King won't make a difference to them I assure you it will definitely will make a difference in our lives.... For the better. We are done with BK. #donewithbk read more

Burger King - No toppings whatsoever not even the paid cheese. - Burgers Near Me - Winchester, Massachusetts

The manager tonight was a complete jerk for no reason. I just want my food without being harassed... I'm not somebody who is prone to doing things like this but this is way too far, let alone from customer service. It just completely ruined my day read more

Burger King - Burgers Near Me - Winchester, Massachusetts

My GrubHub order was timeatamped 4:58 and it is now almost 6,30;;; notification told me to call GrubHub support. Woman reached out tut to driver who said it would be another 26 minutes. This location is bout 4.5 miles away. It shouldn't take two hours to get my food. I have no clue if my food is sitting on a counter at BK, hasn't been prepared yet or sitting in the driver's car if he is making other deliveries. If it is that one, I am terrified of getting food poisoning from rancid mayonnaise as I have before. It is oppressive outside. Mayo can go bad quickly in this weather. Add to it the two hours it was expected to arrive from the time I ordered not. K is definitely not worth waiting for this long. Add to it the roughly 75% extra for service fee, tax and tip, why should I pay $29 and change for two sandwiches? Ridiculous. read more

I bestowed a lofty rating primarily due to Diane's influential presence, yet it became evident during this outing that Carl assumed responsibility for the cookies. The flavor, while splendid, lacked the depth and passion I am confident Diane would have infused into such an endeavor. Additionally, I was immensely tickled by the pickles which one could assume were MADE for the art of ASMR. Diane, expect my presence to be FREQUENT from now on. My YouTube channel has found it's latest passion in not only this food, but this angel I know as Diane. Fire Carl. read more

I ordered a burger, fries and a strawberry shake from the Burger King 765 Main St Winchester, MA 01890 branch and they delivered my shake uncovered. In this strange world we live in, how do you send someone's food through delivery uncovered. What if I get poisoned or get Covid. I will not recommend this branch to anyone. They're unsanitary and have no regards for their customers health. I'm looking into suing them. read more

Burger King - Uncovered strawberry shake - Burgers Near Me - Winchester, Massachusetts

I came in on a Sunday Night right after work about 10:30pm I drove up to the Drive-Thru and the kid who took my order was the most arrogant, rudest human I have ever encountered......Not only was he rushing me while I was ordering, but when I continued up to the window to pay and pick up my order, he threw the change at me and flexed his chest like he was going to jump out the window and attack me!!!! That is what I call a threat!!! I'm hoping this employee will definitely be spoken to or even terminated, Because the next customer he does that to may not be so nice!!! My next step is to call management as well as corporate in case this does not get handled by the correct person. read more

just ordered a kids meal and I'm glad I always check they gave use a milk that was best before September 17, it's October 27. If they can give out a milk over a month old what else is happening here. read more

I would love to give apart review but sadly that is not an option. This is the worst food place you will ever go to in your life. The service is absolute garbage and the food makes you sick. This place deserves to get shut down. This place gives a terrible name to all fast food restaurants everywhere with their slow and terrible service. read more

Ordered 2 sausage egg & cheese Croissant'wich sandwiches with home fries and coffee with a coupon thru the drive thru. Drove 1/4 mile (about 1200 feet, took almost 2 minutes and ate in the car. Sandwiches were barely luke warm at best. Tasted ok, but food should be served hot, not cold or at room temperature as these were. Home fries were a bit overcooked and also not hot. I prefer them crispy, and if these were hot and fresh, would have been fine. In this case, they aren't enjoyable at all. Coffee was ordered black and very hot. So, obviously not fresh food here as it appears to have been sitting for a while and not kept hot. It was hot at some point in time as the cheese or cheese product was melted onto the sausage. If there is a next time here at the Winchester Ma Burger King, I'll have to take a bite before pulling away or go inside and taste the food before leaving. Can not recommend this restaurant at this time. read more

I've been to this burger king hundreds of times and they have always had slow service. Recently I have ended up waiting 15 minutes (twice) for my order to be ready. And the only reason I even get my food is because I walk up 15 minutes later and remind them, with my receipt. read more

Well, let's look on the bright side: you can consider this location a "Burger King roulette" of sorts. In other words, you never know exactly what you're gonna get - but you can be sure it won't be what you ordered. Fool me once, shame on you... fool me twice, shame on me. Also, they don't give receipts. Like, it's a matter of policy for this specific store, even if you ask. Naturally my expectations aren't super high cause, well, it's a Burger King. I'd leave it alone but I went Thursday night around 7:45 pm and the kid taking drive-through orders was bordering on hostile from the get-go. "Anything else..." he'd disdainfully and repeatedly drone when we hadn't even finished specifying our meals. Not listening at all, just trying to throw whatever food they had on hand at us so we'd leave. I was stoked to find a BK in Winchester but they're making it pretty difficult to recommend this spot. read more

picked up a delivery order here for someone & they didn't even have their drink like they couldn't even make it. the people working here were superb! def a friendly & approachable staff but the fact that they didn't even have what people were promised online is a negative. read more

All of the Reviews are terrible and TRUE !!!! First off walk in and no "hello" or "can I help you" SERIOUSLY WTF !!! We ordered 2 double whoppers. Opened them up and they were completely Thrown together and the Burgers were like Rocks!!! I was so hungry I just ate it but it completely came up on me for the rest of my night... I have also gone through the drive threw during the day and the only good thing is the girl always introduces herself and says Hello!!! Kelly get the hell out of that dump and find another job ... its too bad they dont care read more

This place has been going downhill in service over the years since I've been here 7 years ago. They had some great employees with great customer service. Recently, they have been so understaffed that they only open the drive-thru because there aren't enough people. I am usually a nice person, but there is this one person who worked today, who has been here for some months now. He is a tall fellow with glasses. He seems like a nice fellow, but his attitude is not the best. The past two times I interacted with him, he messed up my order not once, but twice. The first time I ordered two medium fries with my order, miss that in the first time he gave my order, only to give two small fries when I asked him nicely that he missed the two medium fries. I also asked him for buffalo sauce before I checked my order, but then he said "Should've told me at the registers" in a rude tone. He didn't ask at the registers like some other employees have done. Even if other employees haven't asked me for the sauce at the registers, they were happy to give me the sauce after receiving my order from them. The second time his attitude was not the best was today. He was the sole person working front so he only opened the drive-thru. We had two coupons in the order, and other employees who worked drive thru when the dine-in was closed, but he claimed that it was "his policy to only do one coupon per car." Apparently the way he spoke to us about the coupons situation was so mean even if we repeatedly said that we have done more than one coupon before in the drive-thru. He only gave us 10 chicken nuggets instead of 20 because we had originally ordered 20 nuggets, but on the receipt he put 10 on there so that's the second time he messed up my order. This guy needs to be let go and left jobless because he made the quality of the customer experience the worst it has been in years because of the tone of his voice and how mean he was towards me and my family. It isn't worth coming back now that he been working here for a little while. read more

TERRIBLE!!! If I could give a 0 I would! I can't remember the last time I came here that I got good service, maybe during the day. But at night, JUST AWFUL! I generally go through the drive through - and I'm ALWAYS asked to pull forward. Tonight, I waited 10min! Last time I came, we are inside - three adults, four kids. 25min until we got our food!!! Tonight, I got my food, went home, took one bite of my tender crisp and almost spit it out. Stale, dry, and cold. I was hungry (or else I would have just called for a credit), so I came back out to get a new one and a refund. He refunded me (reluctantly) and then walked away. About three minutes later he said "that's going to be a while" and walked away again! Over five minutes! Unacceptable! When I got it, I took a bite. At least this one is hot - but you can see clearly how dried out it is! Not much flavor... Incredibly disappointed. I'll be driving farther next time to go to a competitor read more

Burger King - Burgers Near Me - Winchester, Massachusetts

Today (Sunday June 25/2017 around 3:30pm) unfortunately an african american woman called ROSE (she said she is the Store Manager) has no way to treat customer with respect and helpfully.... I just asked with manners for 1 single favor (to throw a BK bag in the trash)and she hastily rejected it. In The way she said it, it sounded like she had a racial problem against me because i am a hispanic woman with my 2 kids in the back of the car, and the part that really sent me over the line was at the end when she SLAMMED the drive thru window in my face in a very disrespectful way. I think she deserves a Warning from her boss, customers don't have the fault of her bad day...... thank you.!!! read more

Yay for me! This was was supposed to be New Years dinner.....yes sad (very sad) I know but we were all sick and wanted a sandwich and BK was open...and of course I am a glutton for punishment. This s**t was supposed to be a tendercrisp sandwich..... This is out of the package and it's already eaten!!!!!!! Minus 10 stars read more

Burger King - "Tendercrisp Sandwich". Whatever this was,was eaten already! - Burgers Near Me - Winchester, Massachusetts

This restaurant does not seem to understand the words well done meaning overcooked crispy bacon....it takes 40 seconds to make it crispy....messed up 6 of the last 8 orders...attention to detail is definitely not a strong point read more

Currently this Burger King is poorly managed and the workers have terrible work ethic. They made me walk in from drive thru when I was the only person in it because I was using a coupon. Also I ordered three fries at 6pm and they were all cold. This store is terrible. I do not recommend going to this store! read more

To preface, I realize this is Burger King. I also realize they are supposed to be "fast food." that in mind, I provide the following critique. The only thing good about this place is it's the only fast food burger joint in Winchester. Aside from that, THIS PLACE IS SO DAMN SLOW. Seriously, what's the point of having a drive thru AT A "FAST" FOOD place if it takes just as long to drive another 100 yards to Stop and Shop, buy some hamburger, go home and cook it yourself??!!?? read more

I've only ever had positive experiences here. The staff are efficient and friendly. However, they are often understaffed. My last visit, the fries were a bit stiff but it's alright because this was the first time it happened, and they were still good. read more

Thus place is slow and the food is burnt and cold. The staff has no personality they just look at you and didn't even ask if I wanted to order read more

Ordered the simplest thing on the menue a number w cheese w a side of poppers, he figured out away to f*ck it all up. Didn't ask me what size and didn't ask me what to drink and didn't ask me the size poppers. And to boot didn't put cheese on the whopper, transferred over to the manager and he sounded dumber than the first one, burger was cold, drink had root beer on the lid, asked me if I want sauce when I didn't order chicken. Completely blew the muthuckas mind when I strolled threw n knew what to get and cause him to fuck it all up. Don't go there buncha dumb young f*cks. read more

The other day I was walkin' by, and saw they have opened up the drive thru! The locals put up a HUGE stink about the drive thru when Burger King first showed up here in Winchester. But, like the smart cholesterol conglomerate they are, Burger King installed a drive thru when they created the place, but kept it closed until a few years later when the locals forgot it was even there. Drive thru is open, folks! It's a Burger King. Clean. Standard BK stuff. Nothing special. read more

It's a Burger King. What could I possibly ever say about it? Well, I had a few good memories eating here and well, that's just about all I can say. Their food was fine, the people have always been nice to me, and it was nice to come here after a long day of Winchester High classes. read more

This place is nasty. It looks like they haven't cleaned the soda area for quite some time. I can't believe with all the negative reviews here the place is still the same. read more

The order of our impossible meals was right, however, while we were in the drive thru waiting to get our order some of the employees started to be rude about the vegan burger. Making jokes and just being rude about how it "smells". It was just rude behavior for an establishment that has food inclusions for Vegans/Vegetarians. read more

This Burger King is the worst ever! They can NEVER get any order right. EVER! I've been here a handful of times and it never fails! When I get home and realize something is wrong I get so pissed that I'm not hungry anymore. These people don't even deserve minimum wage. Its not rocket science! read more

This Burger King is understaffed and the service sucks I have called Chicago numerous times on this franchisee and have yet to recive a phone call from the owner I always get the " Oh the owner / franchisee will contact you within 24 hours " which is a load of crap do yourself a favor stay far far far away from this place rude ass employees a manager who is clueless and useless and a franchisee / owner who could care less about what Corp involvement you bring down on them total disregard for customer service Id rather go to Andrea's pizza up the street pay a lil more but get ( HOT FOOD with great customer service and a smile ) FYI you could learn a lot from them Burgerking one pissed off FORMER customer who wont give you a dime of my money if you were the last place to eat on earth read more

That drive thru guy who took Ashley's order on 1/29 around 3 seems like a solid dude. Enthusiastic and quality baking skills.

Server was the absolute worst. A lady with half her head shaved working tge drive thru should be fired. Asked for 2 SS and zesty sauce and gave me 1. Went inside to ask for them and got ignored for over 5 minutes, no one would come to the register until I finally asked. Oh and asked for extra pickles on my sandwich and got ONE SLIVER. read more

I told these people to only have lettuce ketchup pickles and mayo add cheese they decided to put onions no lettuce they are very slow .

The employees here are so nice! The food is always pretty good too, as good as Burger King gets. The place is usually nice and clean. I'm almost always greeted with a smile when I order, which is a nice change of pace from most fast food restaurants I've seen. read more

Nobody at the counter. Sue Ellen finally showed up, looked at me and said "Yeah". Took my order and no where in the process did I hear a please or a thank you. My order came to $ 1.61, I gave her$ 1.76 and I received .65 in change. If I were the manager of this store I would not let Sue Ellen handle any money. read more

No lie I was stuck in the drive through for well over 35 mins!!! I lost track after that...I've gone to sit down restaurants and had my drinks, appetizer, and meal served, in less time than it took for the two MORONS they had working there a couple nights ago. I would have driven away like the other 3 cars in front of me and two behind, but they already took my card and wouldn't come back to the window until they had my order. I asked for a few dipping sauces and got 1, and the fries and onion rings were dumped into the bag upside down. They put orange cheese on one of the chicken sandwiches that looked like it still had paper stuck to it, and the orders of mozzarella sticks had NO MOZZARELLA in them, just the the coating?!! The kid at the window apologized for the wait and explained that "they were cooking each order as they received it" REALLY?!?!? They had NOTHING prepared! Not for nothing but the car that actually got their food ahead of me was at the window for 5 mins, and there were at least 4 cars behind me, and they were still making each order one by one?!!! Colossal waste of time for Sh!tty food and even Sh!ttier service! read more

I find this BK very erratic. Sometimes it's fine (as fast food goes) and other times terrible. Tonight I went to the drive-thru with two children. We had to wait at least 5 minutes at the window for the food although there was no other car in front of us. I asked for the kiddie meals in bags, instead of the needless crown boxes - we were given the boxes. The teenage checkout person was rude. Then we got home to find the drinks were missing from the order. read more