I frequented this establishment just yesterday (December 15, 2021) and was pretty much scared into…read moreconsidering a treatment that I had never heard of or knew nothing about by Dr. Dillon. I asked questions to the dentist (who was very straightforward, but when doing her exam, she sounded unsure of her answers) and the hygienist (who was lovely, professional, and answered all my questions, which is why I'm giving two stars) and to the receptionist (who had came up with my treatment plan cost). The receptionist was stern in saying that the insurance would cover for half and I could make a monthly plan but something did not sit right with me. When it came to billing questions, the receptionist acted like I was bothering her and kept mentioning "I've done this before, I know what I'm talking about" but little else was done to appease my worries of out of pocket expense. As a patient and someone who works in healthcare for a few years now, I was completely put off by that. I came in for routine preventive care and left without any cleaning work done, even though I was told I had "extensive gum disease" by them but not by another dentist I had gone to a year prior. I opted out of the service and scheduled another appointment to come in for the treatment. After I left the establishment, I spoke with my insurance who assured me that the work would not be covered. Then, I called the receptionist again to speak with her about the information I had, where she continued to cut me off and belittle the information I received from my insurance. I cancelled the appointment right there and then. I will be requesting my X-rays and will go to another doctor in 6 months time (of course, after doing a thorough search of the reviews). The two good things that came out of this whole experience was that I have adequate health literacy and therefore felt comfortable advocating for myself with them and the insurance company, and that they scared me straight by the cost of not taking care of my oral health. I have since bought the recommended toothpaste, mouthwash, and floss recommended by my previous dentist -- and I'm sticking with a plan.

Everyone has an attitude in the office. The dentist claims you have more work done than you need…read more It's all a scam. Stay far away from this dentist. She would play around in my mouth and somehow I have extra charge after extra charge AND still have to go to another dentist for them to complete the work. Worst experience of my life.

This clinic is amazing s thank you dr atevena for my new smile . The whole staff was great . I'll…read morebe back

Great work I would highly recommend…read more Dr. Stevens. She is very knowledgeable and professional with a kind staff.

I found this amazing clinic 2 weeks ago from a flyer. Ms. Powell was so pleasant and reassured me…read morethat my mouth would be repaired with quality work and in my budget. My confidence has soared since my crown has been sealed and all missing teeth are being repaired!!!! The dentist was superb and professional

From the owner: We are a Dental Lab and Dental Clinic we do Dentures in a day and Repairs Emergency Extractions/…read morePartials/ Dentures & Bridges/ Crowns/Flexible Prosthesis/Cleanings/Teeth Whitening By Appointment Only

Front desk receptionist was very rude. She was having a conversation with multiple people while…read moretrying to take my call. I have been trying to get a cleaning for over a year and never heard anything back from the office. Do not schedule ANY appointments here!

Do not come to Dr. Gary Simms' dental practice. Dr. Simms' ego doesn't correlate with his…read moreperformance, he will blatantly lie to your face to make production for his office. Dr. Simms practicing for 23+ years, his nitpicks works instead of an overall review of your mouth. The wait time is reasonable, unfortunately for limited to poor service. The staff is rude, definitely not a people friendly environment. The assistant Sierra is rude from beginning to end, monotone voice, unenthusiastic demeanor, very unwelcoming. Sierra, herself giving dental advice with a mouth full of braces and tongue piercings, make it make sense. Just unbelievable. Mind the fact, the first appointment for new patients includes xrays and exams, cleanings are due at your next appointment. As a cash patient this is preferred for overall care. But unfortunately this office was very underwhelming when it came to service. The only plus were that digital xrays were provided. The office had 5 operatories with old broken down dental chairs, the room I was in the chair was broken and the x-Ray machine was wobbly. If you request a copy of your x-rays, they make a fuss and an ordeal about that too. I advise you to look elsewhere for dental care. This office was a horrible