Went to see what they had to offer, not really there to buy anything. Melanie was delightful…read more Wasn't pushing me to buy anything just was happy to let me look. She did make a few suggestions but again not pushing anything on me. I didn't end up buying that day, but she still told me to come back again as I left. If I am ever in the need for boots, I will definitely go back to see her.

The customer service is horrible! I just walked out of the…read morestore leaving $399 worth of merchandise in the dressing room because the staff was too busy talking to each other to assist me and another couple in their store. I walked out of the dressing room to go get a different size boot and when I came back, someone was in my dressing room with my stuff.

I recently had to do some shopping for Christmas for my mom and sister. I was so fortunate to find…read morea sales representative named Cindy Boyd. She was the most professional person that I haveThe pleasure of working with in Abilene. She was very helpful in finding the right sizes in exactly the best buys in the store, and additionally she was such a great host by even offer me a bottled water while I waited. I feel like I said a fancy shop in Highland Park in Dallas. She was the best and I will always go back to her whenever I need any assistance

Christina thank you so much for your help. You were very kind and gave superb service. I can't wait…read moreto shop for next season with you

The Mall of Abilene is certainly better than anything in my little hometown…read more When I stopped here primarily for an Ulta order pickup on 11/21/2022, the place was easy enough to find. Plus Ulta basically had their own separate entrance for even quicker pickup. The one restroom area I saw on the directory was clear on the other side. Seems like for such a seemingly expansive mall that another set should be developed on this end. Then when I got to the women's restrooms there was an awkward line because of the tight area. There were 3 - maybe 4 - stalls. That's not enough for this mall! Lol. Then they had only the dryers you dip your hands into for drying--no paper towels which would not normally bother me but it was grungy like the rest of the facilities. Leaving the parking lot to enter the Interstate 25 west was also a bit of a hassle, but thanks to friendly folks, I got out quicker than the right-turners in front of me. Not classiest mall in Texas, but it had some good shops. Find a list of their stores here: https://www.mallofabilene.com

Meh. I am not sure what a small town mall is supposed to be like. I am used to larger malls. So I…read morewill be fair. There's not a lot to do, honestly. I will say all the employees at the stores we did visit were friendly enough. The coffee shop inside Books-a-Million was very good. I suppose I will post a seperate review for just them. The play area is for toddlers and not small children and they do beat the crap out of eachother there so beware... That's about all I've got. Nothing really spectacular. If you're just wanting to get out of the hotel/house for a bit I suppose it would do the trick.

Super small selection. Quite sparse. Was disappointed and not worth my time. Walked in and out…read morewithin a minute - and looked at everything in that time.

I love love love this shop. Urban Outfitters can suck it. This place is smaller, but has some of…read morethe same brands, including the fantastic soy candles. They are less expensive and the customer service is spot on! I have been looking for a gray t-shirt that I can wear with leggings. FOUND IT! And it was only $40. I bought a similar shirt at UO for $62 two years ago. They don't have a ton of stuff, but it's the cutest stuff in Abilene. And they always have something purple. We were looking for a game-day dress for my daughter and BOOM--only place in Abilene where we found one. Who'd a thunk?! I go here every time I'm in town. Great jewelry, sunglasses, candles, cards, shoes, boots and clothes. Go here before you head to the mall.

Went in last week after dr.appointment. They really have a neat assortment for those of us that…read moreseem to not need to follow the "latest" thing. I actually found shorts that were pretty, as well as covered my butt, which seems to be harder to find these days. Either I find really cute and too short, or really ugly that I wont wear. The staff was amazing and allowed me to look without being pushy, and I did end up buying several items.

Love the new age products, and the fake friendly service, the clothing products are great they…read morebreak after like 2 uses and the employees are Wonderfull like the best I've seen in a while , they will talk and be your friend and pester you all the way out the door. for a place that uses the term Namaste they sure dont actually mean it, this store needs help

My customer service experience was genuinely the best I have ever had ANYWHERE. Rigby was very…read morepersonable, helpful, polite and professional. They were very funny, talking to them felt like just talking to a friend, they were very friendly and I could tell they really enjoy helping customers. The store is very clean and the atmosphere is very aesthetic. The selection was great, there are a lot of band tees, which was just what i was looking for. This was my first time shopping here and I will be coming back very soon! I have literally no complaints whatsoever.

#262-2016:…read more Conveniently located in the Abilene Shopping Mall, Hot Topic was, by far, my daughter's preferred shopping stop of choice. Granted much of the items you find in this store are slightly too expensive, in order for a tweenager (yup... not yet a teenager. ..ahahah) to be "cool", one or more items MUST originate from fly stores such as this.... Alas, being a single mum , the economic downfall is entire upon my shoulder... "Mum, can I get this t-shirt? What about that hat? Can I get this mini skirt?" I have managed to surface without purchasing anything ... at times... But, seeing that little rugrat's sparkly eyes when she gets her "precious"... Priceless ... Bottom line... parents: USE WITH CAUTION!!! Kids? Just bug the living hell out of your parents till the hey surrender

The customer service was outstanding, very personalized and down to earth people. Gonna miss…read morevisiting in Texas. Hope to be back again sometime.