So much of what we can't do. Nickle and dimed for everything! Kids even cost an additional fee per day. read more

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I have been a KOA VIP member for 5 years, staying at more than 25 (TWENTY-FIVE) KOA locations. I have not been treated as poorly, or even close to it, at any other locations. I see that the Burlington location is for sale, hopefully the new owners will hire a new staff, or at least offer better training...until then I called the office number well before 11, stating that I would need a little longer to check out of my site (minor RV issue, not uncommon). I was told that there was someone else coming in (at 2 pm) and I assured her I would be out by noon. End of conversation- no indication of extra fees. At 11:58 am, I was IN the office being demanded to pay a $10 LATE FEE. I was not told of this charge and I was also not an hour late getting out of my site. In addition, when I checked-in (6 pm the prior evening) I parked at the "stop" sign, which is often how KOAs indicate where they'd like you "stop" to check-in, the front office staff was appalled, making-fun of where I parked & completely rushed me out, making me feel awful for such an innocent mistake. I can honestly say, that was a KOA first, too. Usually, the rules & regulations, amenities, local attractions, firewood, etc...are discussed, social niceties are exchanged, and often an escort to sites is provided-not at the Burlington KOA, I guess. Oh! And...no shade, sites are SUPER close together, neighbor's car alarm went off for a while at 5 am and then they packed up loudly at 7 am lol, the dog run is TINY & terribly overgrown, and...and..and! Just stay somewhere else. Thankfully this location has been a KOA customer service anomaly. read more

I've been coming to this Koa for a long time, at least 8 years. I love to come down from bc to shop and this place is my go to! So many hotels charge crazy fees for a dog I just love the Koa for bringing my pups. Safe warm and clean I always know what to expect. The bathrooms and showers are always bright and clean, the cabin has everything I need and you can't beat the price! read more

Burlington / Anacortes KOA - Affordable heated cabins - Campgrounds Near Me - Burlington, Washington

Rude and unhelpful staff; stiff rules; stayed in KOAs over the years and this is only the second time I leave a poor review.

We've had the most incredible experience at this KOA. It's super unfortunate that others had such bad ones because this KOA is one of the prettiest we've seen. Its location is perfect for so many different things as well. My family is on a month long road trip and booking sites as we go. From the moment we called this location to book, dealing with security ( we arrived an hour after office closing ) to every step along our stay. The owner helped us with laundry and gave our children suckers which made their day. We swam in the indoor pool which was super clean. The parks were all in great shape and the people working here are all so friendly! One gave us a suggestion for a cool dog trail nearby where he could roam off leash. The camping spots are all spacious and you don't feel trapped on top of each other. This has been one of our favorite stops and we will definitely return. I think it says something that the owner/staff can turn their tune and learn from past comments. Don't miss out on this fun stop! Give them a chance like we did. We did not regret it. read more

Burlington / Anacortes KOA - Campsite 203 - Campgrounds Near Me - Burlington, Washington

DO NOT STAY HERE! They steal your deposit and refuse to abide by the national KOA cancellation policy of 48 hours for RV sites. This policy is theft of $69 for nothing. And they are rude and greedy. read more

Not a family friendly location. The staff is friendly, the owners are not, and the owners hover. They monitor everyone's sites almost military style. I saw every campsite reprimanded for something. I'm our case we were at the site at the same time as other family. We were in a cabin and they were in an rv. As we were eating dinner together at our cabin, the owner approached us a asked my family members for proof they were renting. Which mention he had to walk with them to the rv and show a receipt. If you are traveling and need a place to sleep for the evening, it's a fine location. Not a good location for long term camping. Incredibly disappointing when compared to other locations like Leavenworth. This owner is missing out on business. Last weird thing, it's possible that the owners or nearby properties are using pesticides. The number of honeybees that were dying around our site was alarming. Our kids were the ones that noticed. Not sure what that situation is. If you are looking for a family friendly, chill camping location, this is not it. There are other local sites that are client friendly. I give them two stars because the place was tidy and quiet. I give them 1 star for owner customer service. Employees looked miserable every time they were around. read more

As a family we really enjoy this location as a quick get away since it's not too far from home. All of the staff is extremely friendly. They do not allow visitors which I don't mind, it keeps the place quiet and family friendly. It's a great spot for a lot to do, hit up deception pass for a day exploring and hiking the coast. Head north towards Bellingham and chuckanut dr, so many good hikes in that area as well. During tulip season this is a great place to stay as it's not far from the tulip fields at all, keeps you in town and out of the massive amounts of traffic coming off/on the highways. Lots of good food options not too far from here as well as a Camping World location for all your RV/camping needs and supplies. read more

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This is the cleanist koa ive ever stayed at and staff was friendly the security they provide makes my family feel safe since i got 2 small kids would reccomend read more

Folks, the other recent reviews about this KOA aren't disgruntled people, they're telling the truth. I'm a KOA member and I hate to say it, but this place sucks. I've NEVER stayed at a KOA and had a security guard running around on a golf cart wearing a black jacket with large writing on the back that reads "KOA SECURITY". While we were there, I watched him bark at and eject a group of kids playing in the park's inflatable maze (which costs extra, like everything here), and roll around in his cart giving everyone the hairy eyeball. Family and friends swinging by to say hello? That'll be extra. Wanna play on the dirty inflatable s? Crack open your wallet again. There's very little here that makes you feel welcomed or relaxed. Quite the opposite, I constantly felt watched by the staff. Come in KOA corporate. Get these guys out of your franchise. read more

The Burlington KOA has horrible customer service - I called to cancel my reservation 6 days prior to our stay, and they will not refund my deposit =$260.00. I didn't call 7 days prior. I missed it by 1 day. I originally booked camping in March. However, my daughter was diagnosed with lung cancer in the end of May and had to have a tumor removed on June 12th. I called on the 18th to cancel- I had so much on my mind, I missed the 7 day window. I told the manager at the KOA that I would show all the documents to prove it, but she said "it doesn't matter" . She was rude and cold. No empathy. I even mentioned to her that I'm staying there two more times this summer . She could care less that I'm a frequent customer . We go there a few times a year . Well, we used to anyway. I have heard horrible things about the Burlington customer service, but ignore it, and now I have personally experienced it. Note: not All KOA experiences are bad with their management . In fact, quite the opposite . I had to cancel my Leavenworth KOA, due to my daughters surgery date being on the same day as our stay. I canceled just one day before. They refunded me without any questions. The staff was also so generous and kind and showed concern . read more

Great food fast service and nice people. What else could you want. We have and will be back

Not family-friendly. Campsite is clean and safe. We stayed in a cabin that had no stove and nothing to make meals with. Not an issue, except every other KOA we have been to includes these items, so our expectations were different upon arrival. You should anticipate hearing noise from the nearby racetrack in the evenings. Not bad - but it's noticeable. The customer service was rude. We were there with family and had to leave a day before the rest of our group left. Not only did they say it was not allowed (staying after check-out) they drove by my family's site to "remind us" and then followed up with phone calls and further drive by's to ensure we had left. The "store" has about 13 items. If you plan on going in your own vehicle as a single party and are pro/early riser-campers, this is a fine place. Otherwise.... I recommend groups or families that are slow morning movers find other locations with more hospitality and better prepared for campers like Deciptions Pass or Cranberry Lake State Parks and Fidalgo Bay. read more

Horrible customer service, and rather interesting rules. We paid over $300 for a campsite and our friends who came to pick us up to go into town were told that just to enter they had to pay $25 for the day, I would not recommend this place. read more

The reviews on this place are weird. A bunch of 1 star reviews and a bunch of 4 stars Glad I didn't read them before I booked Took my grand daughter here on Labor Day and she had a blast. The park is clean and in a pretty place. All the facilities are in great shape and easy to get to I'm guessing the bad reviews are from people that didn't bring kids. Big clue: people with kids wouldn't complain about a place being too safe and secure. read more

I've stayed at this KOA Kampground a few times each year for the last 3 or so years, mostly for Dirt Cup and World of Outlaw Sprint Car racing events at the nearby Skagit Speedway. We have always stayed at the full RV pads, which include sewage, water, power and cable TV hookups as well as a picnic table and fire pit. The campground is quiet and it is tucked just far enough away from the Old Hwy 99 that you don't hear the traffic once actually inside the campground. They also have spots for tents, trucks with campers, etc in case you don't need the full hookups, and in addition there are also cabins. The bathrooms and showers are cleaned daily, and have always been clean when I have gone to use them. It's just nice to be able to take a hot shower at the campground, especially after a dusty day at the racetrack. There is a small shop on site for forgotten necessities, and they also rent bicycles, which the kids seem to enjoy, as they are always in abundance cruising around the campground. KOA is also pet-friendly. The location is conveniently close to Mount Vernon where you can find shops, food, etc. read more

Burlington / Anacortes KOA - Campgrounds Near Me - Burlington, Washington

The wife and I stayed here for the shakedown cruise in our new motorhome. For our first night, we chose one of the premium sites, which include a fire ring, swing, two chairs, and a couple of benches, most of which are on the concrete patio next to the gravel parking space. There are plenty of amenities, but some were closed due to COVID-19. WiFi reception is strong, with the wife and I both using it for casual browsing as well as YouTube streaming. TV reception is a lacking, as you are pretty far from Seattle to pick up stations, but the park does provide cable TV in the premium sites. We didn't try out the cable, though. Next time. Cell reception on Verizon is four bars. The only downer, and it's not really a downer really, is the tiny little bridge you have to go across to access the bigger sites in the back of the property. It's a little tight, especially if you're driving a 40 foot diesel pusher. Other than that, the park is peaceful, and there is plenty of decent birdwatching. There is a slight hum from I-5 when you are outside, but inside the coach, there is no noise at all. read more

Pretty decent, we have been to a lot of KOAs. I call this place the place of BUTS. Has nice amenities and features BUT they charge you for most. Staff is friendly, BUT will rip up your mats in front of your camper when you are gone and throw it on your belongings even though there is no posted rule. Nice Labor Day weekend, BUT you are crammed very close to neighbors in some areas. Fantastic WiFi. read more

Eric was beyond kind. He helped us get a site where the wifi worked better, helped with our laundry when we were away from camp, and was there whenever we needed him. Very nice guy. Not sure where the negative reviews come from.. honestly one of the best camping weeks ever. read more

Been coming here with my kids for almost a year now. Pretty decent place to stay. Good customer service, quiet, indoor pool, and a new golf putt area. This place is my kids favorite read more

When you show up to an empty campsite in WA in October what do you expect? Maybe a nice spot not surrounded by the 15 campers that are in the 150+ site right? NO.. site 1 was given next to a decrement camper.. I refused.. site 2 was in the middle of 6 campers with the whole lot empty! I chose the site in pic 3 and was threatened by an employee in the morning! Tried to call corporate and got an off hour response!!! If your a company that big why would you not have someone to answer the phone? read more

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Brought our 5th wheel here for two weeks, hoping to invite family over for a BBQ ( to reciprocate for their always entertaining us when we come to town). Find out NO ONE CAN HAVE GUESTS ON FRIDAY OR SATURDAY! On top of that, guests can only "visit " even to pick us up for 10 minutes, without paying $10.00 a head AND $5.00 to park their car. For our nephew and wife to come in to help us set up a tv, they charged them $25!!! When our son walked in, it was $10 more. To have the immediate family here to help us set up our rig, it was$60. On top of the $80 a day for the site!!! AND, guests can only visit from 11:00 am to 7:00 pm. on Sunday through Thursday. Which nixes any dinner we might serve. Employees come around and harass to make sure visitors have paid and if not, hunt them down! The hot tub is bizarre and a danger to a child as it is neck deep in the center with an invisible step down. The indoor pool is not heated mid summer. Dogs bark and whimper day and night BUT no humans allowed in. You can't have a fire UNLESS YOU BUY THE FIREWOOD FROM THEM!! WE WILL NEVER COME HERE AGAIN AND ADVISE OTHERS TO AVOID THIS PLACE. read more

This is a very nice site, however, the staff treats you like crap!!! I went to just spend the afternoon with my 2 kids & their families and they wound not let me just "visit". I had to pay to go see them!!! Then around 6 they come to the campsite and make me move my vehicle across the campsite out of a vacant site near my kids (it had been there a few hours)...it was clear no one was coming, in fact there were quite a few empty sites all around us!! I'm so disappointed that this is supposed to be a family oriented site but obviously the grandparents don't count in that equation. Won't be back. read more

I LOVE this RV park. It's beautiful, clean the staff is so helpful. They are nonstop cleaning the outside areas. We stayed in the back section, all spots are enormous ! They have lots & lots of things for kids to do. The internet was very good. read more

Expensive site for very little. The campground didn't offer cable. No visitors during the covid-19, but visitors aren't welcome after 7pm during regular times . The campground was very clean, but mainly that's because NO ONE gets to use it! We were scheduled to stay for 3 days, arrived 5pm and left the next morning. The manager acted insulted, like she couldn't comprehend the problem. We came to the area to visit family, we then went to a campground were we could enjoy a family picnic. read more

This used to be a wonderful place to come. We have been coming here for over 10 years. Good wide sites and close to places that we like to visit. Not anymore. First the prices have steadily risen to where I can get an Airbnb for the same price when you include fuel. Second, they will not allow me to keep my additional car on site when I have plenty of room for it. (And no not on the grass). Third, the owner is rude and inflexible and very standoffish. Her prerogative to run the place any way that she wants. Mine to not give her my hard earned money. Fourth and the final issue, they no longer allow you to use the larger sites unless your trailer is larger than 30' (Ours is 27). We are cancelling our trips for the year and won't be coming back. read more

I can not believe how Rude the Owner/managers are. The power hook ups are weak and unsafe. Bathrooms are dirty. This place is not the KOA campground it use to be. Don't waste your money. Way over priced, and not safe for power hook ups. read more

The park is well maintained, only complaint is their inconsistency in keeping vehicles off of grass at each site.

Save yourself some headache, don't go here. This KOA used to be THE place to stay when camping. Staff used to be so nice but these new owners only care about one thing: $$$. (Also when the KOA reached out to me about my negative experience, they cancelled my reservation next week and said "you're no longer welcome"). I just had one more stay for the year.... Thanks KOA! I was honest and you didn't like it. You're bathrooms were disgusting! read more

If you like a kid friendly, clean campground, this place is for you All the complaints about the strict rules, didn't affect us I understand why they have them in place, and yes, Campgrounds are a business The Wi-Fi was awesome Finally, a Campground with Wi-Fi at our site (30), and not just at the office Restrooms and showers were the cleanest I've seen Lots of activities for the kids Very close to shops and restaurants, if that's how you camp:) Will definitely be back read more

Place is way over priced !!! Wi-fi does not work to slow to receive emails!!! Will not be coming back read more

This used to be one of our favorite close jaunts to get away for day or two. It is close to Seattle and has all the amenities we desire and price used to be reasonable. We stayed on Mother's Day and between the pool closing way to early and the new ownership charging for numerous fees it made the place feel less welcoming. They even made everyone wear bracelets to make sure you paid for everyone. We got harassed to leave pool to go back to cabin to put bracelets on. They charged a 20 deposit per mini golf putter the same 30 year old ones that used to be free. I asked for hour late check out was told had to pay $20 and the lady who worked there apologized She felt bad. It's to bad this place used to have a family feel now I feel like I'm vacationing with my accountant. read more

CUSTOMER SERVICE SUCKS!! We have been here many times and it's been slowly going downhill. This was a holiday weekend and it wasn't even full. Word is getting out they're not a good place to camp. It's become very clear that it's all about the money (it's a business, I get it. I'll get to this later). They charge extra for everything. Our daughter came for dinner as they have before. Now there's a charge for visitors. Mind you she did not use ANY of the facilities. They told us we had to buy their campfire wood because of "beetles". They don't want people bringing their own. They advertise WiFi but it doesn't work. Showers are cold. Staff is rude and they don't answer the phone after 6pm. This place will draw you in with all of the amenities. Don't be fooled. read more

Was looking for a camping spot on relatively short-term for this past weekend, and State parks were filled, so turned to KOA after my wife and oldest daughter had a great experience at another KOA location recently. Frankly, based off their experience, I was REALLY disappointed. While KOA campgrounds do tend to be more kid-friendly and safer overall, the rest was less than expected. Cleanliness of the restroom, especially...was just a step above a public restroom. In other words, not so good. At all. The other major criticism would be the lack of enforcement of the rules, in particular, the quiet times. We had a very loud, noisy camping family that was up well past midnight and up before 6:30...not much fun. Fortunately, they didn't stay a second night. Positives? The store...little but good for those things that a rushed father may have forgotten. And dessert. :-) read more

We are a military family relocating from San Diego, CA to Oak Harbor, WA. We made reservations yesterday to stay at this KOA location with our travel trailer. We ran into bad weather through our travel and have been delayed due to the weather. Our daughter also became ill and we had to make an ER visit, which delayed us even more. We were unable to make it for our reservation tonight. I called last night and left a message on their voicemail to cancel and they called me back this morning to let me know that they will not refund any of our money and we would be charged the full amount. The cancellation fee online states $10, they said that was for 48 hours advance notice of cancellation. Well...The original reservation was made within the 48 hours. Let's face the truth here people....this KOA are crooks! It was a Tuesday night reservation in the middle of winter. Its certainly not prime camping season or involving any holidays. We have been KOA value members for several years but due to this situation I'm not even sure I would renew our membership or even stay at a KOA again. This just put a sour taste in our mouth. Burlington/Anacortes KOA - thank you for your support and understanding for an active duty military family moving on military orders! Shame on you KOA! read more

After 20+ years of being a great family friendly campground, the new owners have destroyed that feeling by Nickel and diming everything. It's more of a prison camp now. You have to wear a bracelet, you are glared at and questioned every time you pull through the gate. Family comes to visit you and are charged $5 each, man, woman or infant. Newer shower facility in the back area, watch your step. Stepped out of shower and watched little roaches run across the floor. We have stayed at this KOA several times a year over the past 20+ years and sadly this weekend will be our last. I will dry camp before I pay their ungodly high prices, $5 for this , $5 for that... and god forbid you try to burn any wood you didn't buy from them. KOA used to be a name that meant fun family camping. These owners have destroyed that.. read more

Very nice office, heated indoor pool and hot tub, very helpful on directions and where to go to see the attractions. Standard KOA layout but if you like that type of camping, this is a nice place to go. read more

Burlington / Anacortes KOA - Campgrounds Near Me - Burlington, Washington

We go to this campground often. Two words: INDOOR POOL. They have done a lot of fixing up at this campground. You drive in to the older original park, then a quick jaunt over the bridge and Whabam! Brand new park! I give it three stars because of staff. Some are absolutely wonderful, but a couple have forgotten it's a customer driven industry. But. We continue to come here. Bring the kids, swim in the pool, and make the best for our all too short weekends. read more

Let me first say, whoa!!! Horrible customer service, money hungry, and it felt like a prison! Don't get me wrong for younger kids it is a great place but, for adults it is terrible. Over priced and they charge for the smallest things . They charged our friends 15 dollars for one hour to come in just to have dinner with us. The staff patrols on golf carts every half hour! The spaces are right on top of each other. If you're looking for a great place for friends and family to get together for a great fun weekend or even for a couple of days think again! We will not go back and will not recommend it to anyone! I have never been treated so badly and disrespectfully in my life! Leslie Henderson read more

The park is nice! But the owner is a sly one. She will try to charge you extra and she'll keep trying. Unfortunate. read more