1. Burlington

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    Franklin, TN

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    Burlington

    1.7 (3 reviews)
    Closed 9:00 am - 10:00 pm
    Updated 1 month ago

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    TJ Maxx

    TJ Maxx

    4.4
    (7 reviews)
    0.2 mi

    I have to say how disturbing things were yesterday in line when my husband and I were waiting in…read moreline to check out. I don't think people praise enough when it comes to retail associates and this is why I'm writing this review. It's a brand new year and I think people need to accept what is and if not change their attitude because if they continue on a path of destructiveness or, a constant poking at someone eventually someone is going to get upset. I'm writing this review because it needs to be said. Yesterday, my husband and I were waiting in line as I stated in my above paragraph and normally I don't write a review but my husband and I decided that we need to speak up. The store was not busy yesterday and we love shopping here and we do quite a bit. In fact, I think my husband chops here more than I do but that's neither here nor there Yesterday we were in line, and there was about seven of us in line, and this guy was being very aggressive to two women that were standing at the end close to the door. he was slamming them because he wanted to return furniture and was told he can return it at any store. The first woman who looked like a manager said to him "I'm sorry we just don't have the space to hold your furniture you'll have to go back to the store you purchased it" he was not having that, and he became very aggressive, and very nasty with both women. The one woman walked away, but she was very calm, Cool and collected as was the other girl. I get it can't find enough help and with the weather, you can't get enough help to come into work. But I have to praise both women because they handled themselves with class and respecting one another, and they stood their ground with a calm and collected manner. The associate would not tell me the managers name rightfully so it's really none of my business but I did get the other girls name. It started with a J that's all I could remember but I will continue to shop here, but what I didn't like was this guy's behavior thinking that he can come into a store any store and dominate not only a conversation but he was or shall I say my husband said his behavior was inexcusable. We will continue to shop here. But I will praise both women yesterday they were incredibly kind not only to him, but I've seen them before, and they are always that way when I come in.

    I am a BIG fan of perusing & shopping at TJ Maxx. But I was really disappointed in this location…read moretoday . It was noon and they had nobody at the jewelry counter & 1 cashier on duty at the checkout. The line was 13 deep ( no joke) and was slow moving. TJ Maxx you can do better! Perhaps, jump on board with other retailers and use some Self Checkout lanes. On a positive note, the store was clean & well stocked.

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    Kipling crossbody. It's missing the gorilla.
    Kipling crossbody. It's missing the gorilla.
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    Scrapers and moulds
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    T J Maxx

    T J Maxx

    2.8
    (26 reviews)
    0.2 mi
    $$

    Shopping around for baby things and stopped in…read more The facility was on the cleaner side. The place was just a bit busy and the employees look busy so no greeting was given. It's understandable though. Everything was organized except for the baby and child section. Clothes were mismatched for sizes and categories. You were with bottles and random items but in random place things non baby related in the baby section. I will give them this the dog bed section (which is usually destroyed by customers) was well organized. Upon exiting I did see what looked like the manager taking care of customers at registers, bagging for his employees. I do appreciate a good leader.

    1/11/2017 Cool Springs - Oh my goodness this was so frustrating. It was getting to be close to…read moreclosing time, and ONE register was open taking care of people while a couple other employees were just cleaning up behind the register. CMON NOW, customer service 101, take care of the people FIRST. There was no need to be standing in line for a long time just waiting for one more register to open at least... The store seems clean, they don't refresh the stock very often, and the selection in womens clothing and shoes seems a lot barer than the Nashville one. YESSSSS Renae V said it, as each day passes this location seems lesser and lesser of quality and more similar to ROSS. Let's get it back to the way it used to be! Not really a location I would rave about to my frans ya know??

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    T J Maxx
    T J Maxx
    T J Maxx

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    Burlington - discountstore - Updated July 2026

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