My neighbor shared her experience here in selling jewelry. We had a fantastic experience with an uncomfortable situation of giving up some family heirlooms. I didn't want to part with it but we needed some cash. We got a very fair deal for our gold. The team there made the experience kind and clearly explained their process. read more

I took some old jewelry pieces to JewelryRecycle in Raleigh and was paid twice as much as expected. My appraiser (Fred?) was so knowledgeable, friendly and patient, taking extra time to answer my silly questions. I couldn't be more pleased with my experience. I came home and found more pieces for them to appraise! :)) read more

over the phone qoute for silver bullion coins was $6 per oz. more than what was offered at the outlet in Chapel Hill ( same day ) almost a deal breaker for the drive. Considering I bought 10 years ago, not complaining much about me, overall... read more

After store agent appraised gold piece and confirmed weight and stated what my price would be, agent scraped gold piece defacing it and said it was actually copper. The store manager came over and inspected gold piece and verified it was truly gold. I got the original price quote but felt like the store agent was making a switch after her examination and study of the piece. Her x-ray machine had verified gold but then agent tried to lower price and damaged the gold piece if I had decided to keep if rather than accept a lower price. read more

The first time I went there, over a year ago, I had a terrific experience with a woman named Cheryl. She was extremely knowledgeable and explained everything thoroughly. I enjoyed talking with her. She gave me a fair price. I came in again for an evaluation and the manager and owner looked at my gold jewelry and gave me a price. I wasn't ready to part. But I came in again about 2 weeks later. They added a young man that is very socially uncomfortable and literally quoted me 60% less. I was floored. I told him the owner quoted me much higher and he said, "Well, he's the owner." read more

Very nice and professional! Great service and fair offer. Recommend to anyone else wanting to sell jewelry or silver

Gusuma was extremely efficient. I appreciated her thoroughness as well as her patience. She was awesome.

Amazing. Friendly, efficient staff who went out of their way to inform me about my jewelry and its value. I loved the price I got for my pieces, will most definitely return. read more

Great experience! Gusuma was very professional and efficient. I got more than I expected for my jewelry and sterling flatware. I highly recommend them! read more

Couldn't be happier with JewelRecycle. Outstanding, friendly service. Paid for silver dollars exactly what they had quoted on line. The facility in Cary is very modern, bright and spotless. Melissa, the representative who helped us, could not have been more helpful. Very professional. We will be back to sell some jewelry. 2nd visit today. Even more pleased. read more

This is the last of 5 places I stopped by this week to see what I could get for an old high school senior ring (10K gold). They were within $5 of the highest price I was offered and they had great reviews, so I gave them my business. They offered to pay with cash or check, so I took the cash. The woman I worked with was very nice and explained what the "bar code reader on steroids" :) gun was used for (to detect the type of metal). All in all a very good experience. I'd go back in a heartbeat if I had anything else to sell. I recommend without hesitation. One thing to be aware of is they are required by NC law to take down your driver's license info and get a digital signature from you. This is to help prevent the purchase of stolen items, and to help reconnect owners with stolen items that get sold. As an FYI, it does pay to shop around. Here are the prices I was offered for my old ring: Atelier N - $162 William Travis Jewelers - $170 Olmaz Jewelers - $240 John David Jewelers - $243 Jewel Recycle - $238 read more

This establishment in Chapel Hill was excellent to work with. I had a gold ring with small diamonds that I had not worn in 10 years... one diamond was missing and the ring was too small for the appropriate finger. Nicole had checked it 7-10 days ago and gave my husband a price for it. Today I brought it in, having decided to sell it. Nicole mentioned that gold had gone up a little during that interim and raised the price appropriately. Nicole is friendly, honest and very professional... made me feel at ease. I highly recommend this business. read more

Knowledgeable and friendly staff. We've never sold jewelry before and didn't know what to expect. But, this was a very easy experience and we were quite satisfied with the results. Will definitely stop by again. Peter and Donna read more

Went in with some old silver jewelry ~ I was greeted with a smile and sat down. The lovely lady who checked my things for authenticity was professional. She explained what her device was, why they use it, and what they look for. Interesting process and she got me out expeditiously. Definitely would recommend this establishment. read more

I found these folks to be straightforward and fair in their demeanor and pricing. I sold a pile of coins to them and Nicole could not have been more pleasant or helpful. Todd, too, the manager was also easy enough to deal with. All in all I got a fair price and had a hassle-free experience. I'll be back. So should you. read more

Was nervous about selling jewelry. Lady that helped me was immediately friendly and made me feel comfortable. Reviewed how she would evaluate the jewelry. Was quick and informative. Felt I got a very good price. read more

Highly recommend this company. I was at the Chapel Hill location. The associate was prompt, professional and friendly. I explained I had some junk and nice jewelry to recycle. He was very organized, told me the value of each sorted amount, silver, 10k, and 14k. He explained the instrument and graph used to determine metal type. I was pleased with the valuation and check I received. read more

Brought in a good amount of silver and silver plate..technician was extremely pleasant and efficient- identified what each item was worth, cut us a check, and we were out the door with new found money! read more

I never sold gold before so I checked out a variety of places in Chapel Hill before choosing to take my business here. In both cases they offered the best rate by about five percent. Any more gold I wish to sell I now now I can make this my only stop and I'll feel confident that I'm getting the best rate. read more

Lauren is very helpful and knowledgeable. Everything flowed comfortably and naturally and there was never any pressure to sell. She read my mind when it came to the initial appraisal of my Great Grandmother Esther's (Abu) gold watch and then took apart the glass and movement when I agreed to sell and was able to give me even more money. Fast, efficient, friendly and professional. I will do all my gold and jewelry dealings here from now on for sure. read more

Awesome! We sold some gold coins for a great price! Todd was great explaining things, too! Very happy with the business and will continue to take my gold and silver to them! Much better price than a pawnshop! read more

It is a pleasure to do business JewelRecycle. They are very professional, knowledgeable and honest. Ms. Cheryl is always makes us feel welcomed. read more

Took a gold ring to three Chapel Hill jewelers for appraisal. JewelRecycle beat the other two (Wentworth, Grimballs) by about 10%. In addition, they did the entire appraisal in front of me, explaining every step. The transparency was a nice touch. Granted this was a 4g ring so the difference in price was only a few dollars, but assuming the difference pro-rates over all transactions, a seller could earn considerably more selling here. I suspect it's a question of overhead. JewelRecycle has a small space and staff and can therefore afford to buy a little higher. read more

Very straightforward, knowledgable, and honest. Good place to go for advice and pricing, even of you don't ultimately want to sell. Highly recommended. read more

VERY SATISFIED! Easy and smooth transaction selling gold and silver (coins and bars), and I received a great price! Their offer was even better than the big companies in NY, and saved me shipping & insurance & time. They were professional, efficient, and fair. I could not be happier and highly recommend JewelRecycle! read more

Heard from the owner of this business and had a Long heart to heart about his employee and politics. They are fair and do a good job explaining the procedure. I'll give them another chance but I will not ever let another Trumper talk to me at a business. Best to just walk out. read more

Reliable. Honest. Professional. Highly Recommended. At my elderly mothers request I took her silver place setting to JewelRecycle in University Mall to obtain an estimate of its value. James conducted the appraisal using a tool that was able to detect how much pure silver was in each piece. He patiently explained the process to me and was meticulous in ensuring he assessed all pieces correctly. He gave me a quote based on that days market price. My mother agreed to trade it in about a month later and once again James did his methodical assessment. It was great because the silver prices had jumped a bit. He asked whether we wanted a check or cash which surprised me. Of course I took the cash! Both times the transactions were professional and attentive, and the rate exchange was very good. I spent maybe 1/2 hour - 45 minutes (place settings for eight) and was done. James is a nice person -- extremely honest and reliable. I plan to bring him some of my unused gold and silver jewelry next. Who knows what else I can scrounge up. read more

I will only ever go to these guys. They're so incredibly friendly but of course also help give great advice and help figure out decent value for jewelry. Both Todd and Lauren are awesome.They helped me out IMMENSELY when I got scammed online (fake silver) and really went out of their way to make sure I got my money back. I wish I could give them a hug of thanks! A++++++++ read more

I took in some old jewelry, not having any idea if any of it was real gold or silver. Todd was courteous, knowledgeable, and helpful. He paid me a good price for what I had, I was pleased with how much my old jewelry was worth! read more

Super fast, professional and honest. Saw the store manager, Lauren, and she was great! Honest and friendly and a pleasure to do business with! I'd recommend JewelRecycle to anyone. read more