As a former associate for Ross (not this one in particular) but one that was very busy because of…read morethe area it was in, which meant sometimes it'd be packed and other times it'd be bare. Even though there was a lot of traffic at the Ross I worked at, and I worked at night, for the most part, in the day time, the Ross I worked at was well put together and wasn't as messy as this one. Granted, there wasn't much on the racks for clothes and such, it was still a huge mess. Especially, the clearance sections and the home good isles. I noticed it didn't seem like they had a lot of workers out in the day time neither hence why it was probably messy as well but either way. More workers started showing up once the line got super long, they had everyone "man," the registers. Again, I've been told that business' in this area isn't always the best due to the area being impoverished. I guess, that could be the case and I find that a little infuriating because I feel that it's very stereotypical. The lines are long and the service isn't always the greatest but it's retail and for me, that's expected (a wait, sometimes bad service). I have experienced better but maybe I was here on a bad day. Definitely, going to try again. I will say, the DD's right next to this Ross is really nice. Maybe they just need more workers at the Ross?

One cashier was open, the line was getting long and no one was helping. The store itself didn't…read morehave much. this location of ROSS has decent furniture from what I saw. But will not be coming back here again. They really need to open up a a T.J Maxx

I online bought slippers as a gift and needed to return for a different size. To start with I…read morewalked in circles looking for the men's department and a polite employee directed me down the mall to the left. The men's store is as big as the women's, and I found the shoe department. The man working the department at noon today looked for a wide, then helped me quickly return the slippers. The stores are clean and organized.

Feb 2024, it's been years since I last visited the Killeen mall. Dilliards was having 65% off their…read moreshoes dept. Even with the sales, it was still pricey and they were short of staff and merchandise. One good note is that they can stretch a shoe for you for free but once it's stretch you can't return or exchange. Bought one pair within my budget.

Medium sized mall with several different stores located inside. There is a food court but there's…read moreonly maybe 4 different places to eat at. The mall is a bit dated but kept clean. Because there aren't a lot of places to shop in this area this mall is a necessity. No high end stores just your run of the mill mall stores.

I love this mall! The security people were so friendly and everyone smiled at me! I got so many…read morethings with my friends, I even got my nails done! My little sister LOVED the play place!

The associates were rude. Sometimes, they'd acknowledge you. And sometimes they wouldn't. Sometimes…read morethe store opens on time and sometimes it doesn't. Not consistent.

OMGG I cant tell you how much I love this place every was super nice to me and and this is a great…read moreplace to find cute and trendy outfits for cheap

As soon as I walked in, I was greeted immediately. From what I saw, all the sections were clearly…read moreorganized and the facility itself was clean. I'd definitely go back if there was something I wanted/needed. I'd go back without hesitation.

The workers are really nice, but the merchandise is just too expensive for no reason. I only go…read morethere to use the Kohl's cash and that's maybe once a year.

Susan helped us at the checkout and she was very sweet, she showed me how to use my coupon and we…read moreended up saving almost 40% of our total

This JCPenney is decent It is a single story store and has a…read morepretty good layout. It is always clean and the workers here are nice and will help you in any way they can. I have been here many many times and it is always a good experience. With that said, I would say there isn't anything exceptional or special about it. The deals are only okay. I love that it is located near the children's play area, but obviously that has nothing to do with JCPenney lol. There's always parking. Otherwise your typical JCPenney...

My first time going to the shoe carnival, the letters are so bold & colorful I had to go in!…read more I love the environment they got going on in the store! They really try to make it a "shoe carnival" :) they got little quarter rides, a basketball hoop & a spinning wheel for discounts. The store is pretty clean & organized, could be a little more colorful to match the theme & the outside letters. They have a wide variety of shoes for the family, running shoes to fashion shoes, even cowboy boots. The staff are cool, they greet you in & out & ask if you need help.

If I could give 0 star I would.. I purchased a boot on December 3, 2022. I wore the boot the next…read moreday for my birthday to church December 4, 2022 and when I got home the bottom of the heel was missing. On December 5, 2022 I went back to the store in Killeen Mall to exchange the boot. I didn't want any money back just an exchange. I was told once the item leave the store they can't take it back because it can't be put back out for purchase.. Meanwhile there was another customer there who purchased a purse and the purse wouldn't open she was told the same thing.. I wouldn't recommend purchasing anything from this company. They sell defective products and refuse to make things right.. I will never ever shop there again and I suggest if you want good product for your hard earned money..DO NOT SHOP AT THIS COMPANY..YOU WILL REGRET THAT YOU DID..

I went to their website and searched for gravy boats. There was three available and so I called…read morethis store in Harker Heights and asked if they can hold two of them for me. $6 per gravy boat was no joke. I was hosting a Thanksgiving dinner at my mom's house so we needed them for two long tables. It was also made of porcelain and the size was large enough. Bought it two weeks before Thanksgiving day and it was worth it. The worker who I spoke on the phone was very courteous and went out of his way to really reserve it for me at guest services. Easy as that. I wish I took his name. I was happy with my purchases.

Nice store with a big variety of products. The clothes and shoes are good. Also, you can find very…read morenice home furniture and decor. The grocery section is always stocked. They also have Starbucks there! Good location.

Thought I left a review of this place. The name has changed a few times since it was added to Yelp…read more I like to stop by the Exchange when I am in town. This Exchange is like a mall inside. There are vendors, stores, nail salon, eye exams, food court and of course the PX. This place has a MAC store inside! That is pretty awesome so you won't have to drive far to go to a MAC store. You can also pick up or fill your prescriptions here with Darnell. Pretty convenient! I have tried Sarka and the Chinese food here in the food court. It was decent. You must have a valid military id in order to make purchases at the PX. The parking lot is spacious and this place is always busy when I stop in on the weekends. They have events here from time to time. Book signing events to meet and greets.

YELP 100 CHALLENGE 2017 - PART 3: 75/100…read more Much better than the last PX (previously located across the street.) Practically a mall, they now have a wide (and better) variety of eateries as well as well-known specialty shops (Game Stop, Starbucks, MAC.) But I didn't come in for their food court or these shops. I came in here to find a bargain at the main store. And like the many previous visits (even if it was at that previous location) it didn't fail. Found tons of clothing and shoes and bags at super marked down prices. I felt like I made out like a bandit! I also noticed they carry much much more brand names than they did before, and with their items being tax free, you can't go wrong. And FYI: they do price matching! Good thing I'm always on a time limit with every visit. It'll surely put my budget in serious danger!