Came to the pre-opening shopping party! Loved the layout and had multiple clearance rows, which had…read moregreat potential. Better than the Keystone location, tbh. The makeup aisle had high-end brands, which you had to take a paper version to the front to receive (thought that was very clean & clever). Will definitely come back!

How do they fit so much product into this space? They have a lot of shoes and clothing aisles. The…read morepricing is standard across all Nordstrom Racks, and it's a nice option with the other stores at HTC. This location is very busy, especially on a weekend. The checkout line was a long wait, with a limited amount of stations staffed with employees.

Probably the most disgusting, dusty, sticky, stuffy, and nasty store i've ever been in. Dust…read morebunnies everywhere, what looked like pee CLOGGED in the women's restroom sink, discharge and pee on the bathroom floors, trash lying around, and dusty dirty clothes. I understand that some of this stores issues stem from entitled customers but this store NEEDS some sort of cleaning crew or some sort of maintenance from the employees. looks like it hasn't been cleaned since the place opened. rude management too.

I'm not sure how an employee is allowed to talk to you like you committed a crime by simply…read moreshopping and minding your own business. While I've been in this location several times since they've opened, I haven't had one complaint until today. I have never left in tears and I can normally handle myself. Being that I, along with the rest of the world, have had a difficult challenge lately with this pandemic. I decided to treat myself for shopping of things I needed as a pick me up. When you start to enjoy yourself, there's one particular employee who knows how to stomp on your little happiness you managed to scrape together. Wish I would've gotten her name but I was so distraught by her eagerness to embarrass me I, basically, couldn't think beyond that silly moment. She may have been the manager for all I know being that she was the oldest gal working there and claiming authority towards my shopping. However, in my experience managers do not place their opinions and leave the disturbed situation they created without apologizing for the inconvenience. The two stars are for the other employee who was kind to me when I left. It takes one sour employee to make the experience unforgettable. Luckily there's a mall and Burlington next door to substitute my shopping.

I don't spend a whole lot of time up in Hamilton County, however, a recent work conference gave me…read morethe opportunity to spend some time at Hamilton Town Center. Hamilton Town Center is essentially an open-air mall. Developed by Indy-based Simon & Associates, Hamilton Town Center opened in 2008 right on the cusp of when the more traditional shopping mall was starting to wane in popularity and developers were exploring options. Hamilton Town center features over 85 shops/restaurants and is designed to resemble a streetscape. Some of the dining options, in particular, are free-standing buildings in outlots. While I think it's pretty common to associate Hamilton County with a more affluent clientele, one of the things I like about Hamilton Town Center is that it has a nice diversity within its shops - from definite high end options to more "ordinary joe" type outlets. Hamilton Town Center also hosts Emagine Theatre (the former Hamilton 16 IMAX). I suppose a minor quibble would be that the vast majority of the options here are national chains, though I noticed a lot of the national chains tend to be smaller chains that might surprise you they're a chain. Being a Simon Mall, Hamilton Town Center has a rewards club and there are some online shopping options. Like most malls, Hamilton Town Center tends to host holiday events and has a Santa every holiday. Generally speaking, accessible parking is plentiful and curb cuts are well done. There's at least one very nice greenery area that seems to draw the kids quite a bit with its various playground-lite equipment. There's a definite "sprawl" here in terms of the landscape. If you have mobility issues, you may have difficulty if you want to go to several different stores at opposite ends of the "mall." In terms of accessibility, it works. It's just a bit tiring. I considered going a 4-star and a 4.5 is probably more accurate, however, the real clincher for me is that I like the diversity of shops more than Castleton and I like the economic variation more than Fashion Mall. I just feel like there's something for everyone here. While the mall generally opens at 10am, I do kind of wish they had a decent breakfast/brunch option. However, that's pretty easy to find within a mile of this growing area. If we're being honest, Castleton is okay but has definitely declined. Fashion Mall is just fine, and I definitely like the food options, but it's more than a wee bit pretentious. Greenwood Park Mall is probably the closest comparison, though Glendale Town Center is weaving together the hybrid experience these days. Washington Square and Lafayette Square? Um, yeah. No. While Central Indiana has other options, this is definitely one of the better mall experiences in Central Indiana and it's an easy drive from pretty much anywhere in Marion and surrounding counties.

This is a good place to go if you want to shop but don't want to leave your dogs behind! A lot of…read morethe stores allow dogs, you can find the list online and I heard they also have it in the mall office. We took our fashionable dog to American eagle, francescas, bath and body works, and of course three dog bakery. All of the staff at the stores were really nice to us and our dog and we felt comfortable in the stores. I also appreciated all of the safety measures at the stores like masks and outside lines. This is also just a pretty mall to walk around on a nice day. We rounded out the day with lunch at Pies and PInts in the mall which is dog friendly as well! We had an awesome sweet corn pizza and the dog was given some water and they were really kind to him.

I recently ordered some hard-to-find shampoo on the JCPenney website and had it shipped to the…read morestore to avoid shipping charges that almost cost as much as the shampoo. I placed my order on Jan. 4 and didn't get my ready for pickup email until Jan. 15, which I thought was a little slow--but it wasn't something I needed urgently, so I let that slide. The ready for pickup email had a convenient link to allow me to choose between coming inside to pick up the item or using their curbside service. I decided to try curbside, pulled into one of their clearly-marked spaces in the parking lot (this area is in the large parking lot that is shared with Ulta, Red Robin, etc. - not on the other side of the building), and told them which space I was parked in. I waited about 10 minutes and then checked the web page I'd used to check in. There was an error in red that said "We're having some trouble, please continue to wait or try again later." I decided to just go inside to see if I could quickly grab my item, but the lines were really long, so I just left and went home. About 5 minutes later, I got a call from a JCP associate apologizing for not being able to get my item out to me more quickly. I wasn't able to run back over there, but I went back the next day and repeated the curbside process, and this time I had my item within minutes. Overall, I think this was a positive experience and think it's a good place to consider when you're shopping around for bargains--they often seem to have really good sales and coupons on top of those sales.

Every time I shop here they seem to have fewer employees. There is usually only one checkout in…read morethe front open, often with a long line. Returns and online order pickup are both at the checkout in the men's department. This line is often long and always seems to move very slowly. Despite the long waits in the checkout lines this is my favorite JC Penney location. The store is well organized and orderly. I often order online and pick up in the store. I especially like curtains, bedding, and home decor from Penney's, and the online selection is extensive. The parking lot in front of the store is large and there is limited parking near the side entrance.

Extremely frustrating and unethical experience with Bed Bath & Beyond…read more I received a bathroom vanity that arrived broken. Customer service sent a replacement and clearly told me I would not be charged for the broken one and that UPS would pick it up. From there, everything fell apart. They failed to provide tracking or pickup dates, causing me to miss UPS. When UPS was resent, Bed Bath & Beyond only provided one return label even though the vanity came in three boxes, forcing me to call again and delay the return further. I was then told they would personally arrange pickup and send tracking, but instead they cancelled the return, claiming it was outside their 30-day return policy -- even though the delays were entirely their fault. To make matters worse, I was charged $748.24 on September 8, 2025 for the broken vanity after being told I wouldn't be. I spent weeks trying to resolve this. I was promised supervisor callbacks that never happened, waited on hold for 40 minutes, and was repeatedly told my case was being "escalated" with zero follow-through. This company failed to communicate, failed to retrieve a defective item, and charged me anyway. Completely unacceptable customer service. I would strongly recommend shopping elsewhere if you want accountability or basic follow-up.

Watch out for the return policy. If they send the wrong item and you return it they charge YOU the…read moreshipping cost to return it ($23)! Will not order from them again!

First time in this location, it's actually organized and the staff is nice and friendly. The…read moreselection of items is much better compared to the other locations where I normally go to. We found throw pillows and some skincare products that are normally not in our local store. Overall would recommend this location if you want more selections and an organized store to shop at.

It's 8:00pm. There are 20 people in line and there is one lane open. 5 people behind the cash…read moreregisters but no one is waiting on customers

This is a very busy Target location, but I have recently discovered that they have free curbside…read morepickup with no minimum order. It is very easy to order groceries or other merchandise online for curbside pickup. Usually I receive an email in less than an hour stating that my order is ready. There are more than 20 parking spaces reserved for pickup. Employees bring your order out quickly as soon as you park and check in on the app or email. I appreciate that there is no minimum order, as I often need just a few items. Other stores require $35 or more for free pickup. I do enjoy shopping inside occasionally when I have the time. But the curbside pickup is a very nice feature that I take of advantage of frequently. It is great that it is an actual grocery store too, that always has all the items I need. And the Target store brand items are really good too. I like some of their store brand groceries better than the name brands. My favorite hummus is Good and Gather, the store brand.

During the holiday season, this store is very busy. In addition to the traditional target store,…read moreit also has a full grocery store. I found a usb hub I wanted to purchase, it was listed as in stock. When I got to the store, the in store price was $15 higher. I asked the person in electronics if they could match the online price. I showed it to her from my phone, she adjusted the price. She was very accommodating. This store is somewhat new. It had always been clean and product organized when I have gone here. Decent amount of self checkout, along with a lot of full check outs when it gets busy.

They redid the layout. But I love the selection and deals they offer. Dressing rooms were clean. We…read moredid not wait in line long. The store was organized.

Was good prices was peacefully shopping with friends and got yelled at by manager for nothing even…read morethough we were folding back the clothes when other things were messy and blaming it on us

I was sad when the Greenwood Park Mall location closed since it was my go-to store there, but this…read morelocation is twice as big! The store is laid out well and I found what I was looking for really quick. The staff member was super friendly. I love how they wrap up your purchase so nicely when they bag it. The prices are reasonable and they have good sales. They always have a good selection of clothing and accessories, including seasonal items. This trip, I was looking for a pair of shoes I had seen online, but I also found a super cute hat on clearance.